Metrics and Strategies for Driving Customer Experience in eCommerce Workflows - with Abhijeet Kumar of Amazon
Release Date: 09/17/2024
The AI in Business Podcast
Today’s guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota. Ylan returns to the program today to surmise the progress in new generative AI tools and LLMs over the past two years. We examine the new challenges they pose in the healthcare industry. With ChatGPT and similar tools gaining traction, what strategic shifts are needed for data management and utilization? We explore how healthcare leaders can navigate these emerging challenges, leverage data strategies, and adapt to the evolving landscape. Visit emerj.com/beg1 to learn more about the practical steps...
info_outline Developing AI ‘Behind the Curtain’ for Financial Services - with Nate Bell of Wells FargoThe AI in Business Podcast
Today’s guest is Nate Bell, Corporate Functions Business Data Leader at Wells Fargo. Nate joins us on today’s show to discuss the growing role of AI in the financial services sector, focusing on reconciling infrastructure investment with innovative use cases. With a unique vantage point from the data side, Nathaniel explores three main challenges in data management: the cost of good data management, navigating new AI-related risks, and the complexities of anthropomorphizing AI. These issues, he explains, can lead to misconceptions both within management and in customer-facing environments,...
info_outline Keeping Up with AI Regulations in a New Age of Data Privacy - with Stephanie McReynolds of OneTrustThe AI in Business Podcast
Today’s guest is Stephanie McReynolds, Vice President of Product and Portfolio Marketing at OneTrust. OneTrust is a security and privacy platform provider with over 12,000 employees and a $5 billion valuation established to address the growing need for compliance with emerging internet privacy regulations and laws. Stephanie joins us on the program today to delve into the barriers businesses face in AI adoption and the critical data challenges that need to be addressed to successfully implement AI systems. She shares insights on the recent EU AI Act that came into effect on August 2, 2024,...
info_outline Leveled Approaches to AI for Asset Management Challenges - with Aman Thind of State StreetThe AI in Business Podcast
Today’s guest is Aman Thind, Chief Architect at State Street. He joins us in the program today to talk about practical applications of AI across asset management workflows and what advanced generative technologies will mean for the sector in the long term. Throughout the program, Aman makes a finer point about the possibilities for content generation, administration, and data governance as these technologies advance in the coming years. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at .
info_outline Software Development in the Evolving World of Medical Devices and Applications - with Urvashi Tyagi of ResmedThe AI in Business Podcast
Today’s guest is Urvashi Tyagi, Advisor and Former CTO at ResMed. Urvashi joins us on today’s podcast with Emerj Senior Matthew DeMello to discuss the unique challenges healthcare leaders face in driving software development efficiencies for medical devices and customer-facing mobile applications. As the med tech industry strives to balance innovation with regulatory compliance, many companies find themselves navigating complex approval processes that can delay product launches and stifle progress. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media...
info_outline AI Infrastructure Investments for Insurance Workflows - with Ylan Kazi of Blue Cross Blue ShieldThe AI in Business Podcast
Today’s guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota. Ylan joins us on today’s program to discuss the complexities faced by leaders in legacy industries, such as healthcare, as they navigate the balance between infrastructure investments in cloud technologies and end-point storage to meet business goals. Throughout the episode, Ylan shares insights on developing a robust business strategy for cloud migration, highlighting common pitfalls like cost overruns and outdated mindsets. This episode is sponsored by MinIO. Find out more about sponsored...
info_outline Bringing Trust and Guardrails into Developing Enterprise AI Systems - with Steve Jones of CapgeminiThe AI in Business Podcast
Today’s guest is Steve Jones, Executive Vice President of Data Driven Business & GenAI at Capgemini. Together with Emerj Senior Editor Matthew DeMello, Steve joins us on today’s program to examine the evolving landscape of AI development and the critical need for trust and ethical guardrails in deploying AI systems across enterprises. Drawing on insights from a recent VentureBeat event focused on AI transformation, Steve shares his perspective on the state of AI and the challenges that lie ahead. This episode is sponsored by Capgemini. To learn more about Emerj Media and how to reach...
info_outline Hyperautomation and the Future of Business Process Outsourcing - with Brian Weiss of HyperscienceThe AI in Business Podcast
Today’s guest is Brian Weiss, Chief Technology Officer at Hyperscience. Hyperscience is a software company that provides back-office services and helps automate document processes to turn unstructured content into structured, actionable data. Brian joins us on today’s program to dive into the pressing challenges facing business leaders across financial services and insurance sectors as they grapple with digital transformation. His conversation with Emerj Senior Editor Matthew DeMello centers around the persistent struggle to digitize and automate processes traditionally handled through...
info_outline What GenAI Means for the Future of Accounting - with Bill Armstrong of Moss AdamsThe AI in Business Podcast
Today’s guest is Bill Armstrong, Chief Innovation Officer at Moss Adams. Moss Adams is one of the 15 largest public accounting firms in the US, providing accounting, tax, and consulting services to public and private middle-market enterprises across industries. Bill joins Emerj Senior Editor Matthew DeMello on today’s show to dive into the rapid mainstream adoption of AI tools in the accounting industry, as highlighted by a recent Moss Adams survey from December 2023. The survey reveals an unexpected trend: 69% of accountants are bullish or optimistic about the role of AI in their...
info_outline Driving Edge AI with the Future of Data Storage - with Raul Martynek of DatabankThe AI in Business Podcast
Today’s guest is Raul Martynek, CEO of DataBank. DataBank is a technology company helping organizations drive AI edge capabilities through IT infrastructure and effective data storage solutions. Raul joins Emerj CEO and Head of Research Daniel Faggella on today’s show to explore the evolving landscape of data centers, compute, hardware, and storage. As data centers become increasingly integral to our digital experience, the conversation begins by examining the fundamental role these centers play in today’s internet-based world. Raul discusses how data centers are not just massive...
info_outlineToday’s guest is Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon. He joins Emerj Senior Editor Matthew DeMello on today’s episode to offer advice to retail leaders striving to enhance the customer experience at their organizations. With AI driving significant changes in how customers interact with brands, what are the biggest challenges product managers face today? We discuss the importance of crafting a compelling value proposition using AI to connect more personally with customers right now and explore what products, communication strategies, and customer engagement methods are most effective. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.