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Fraud Risk Solutions for Retail Experiences in Grocery, Banking, and Beyond - with Vivek Khindria of Loblaw

The AI in Business Podcast

Release Date: 01/28/2025

Reducing Costs and Improving CX with Hyperautomation - with Paul Cuglietta of Simplyhealth show art Reducing Costs and Improving CX with Hyperautomation - with Paul Cuglietta of Simplyhealth

The AI in Business Podcast

Today’s guest is Paul Cuglietta, Head of Contact and Claims at Simplyhealth. Simplyhealth is a health insurance provider based in the UK whose history goes back to the late 1800s. Paul joins today’s discussion to unpack the challenges organizations face when driving digital transformation. With nearly two years of AI integration experience, Paul provides unique insights from his time at Simplyhealth into overcoming internal and external hurdles in their transformation journey. This episode is sponsored by Hyperscience. Learn how brands work with Emerj and other Emerj Media options at...

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Managing End Point Storage in Hybrid Data Strategies for Financial Services - with Yonas Yohannes of Oracle show art Managing End Point Storage in Hybrid Data Strategies for Financial Services - with Yonas Yohannes of Oracle

The AI in Business Podcast

Today’s guest is Yonas Yohannes, CTO of FinTech and FIS at Oracle. An accomplished executive and author, Yonas joins us on today’s podcast to explain the evolving role of endpoint storage for driving new AI capabilities at the edge. He breaks down AI’s true value beyond the marketing hype,  and its broader impact on infrastructure across industries, with a special focus on financial services. Throughout the episode, Yonas addresses the real challenges businesses face in adopting AI while ensuring transparency and avoiding regulatory risk. To access Emerj’s frameworks for AI...

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AI Risk Management and Governance Strategies for the Future - with Duncan Cass-Beggs of Center for International Governance Innovation show art AI Risk Management and Governance Strategies for the Future - with Duncan Cass-Beggs of Center for International Governance Innovation

The AI in Business Podcast

Today’s guest is Duncan Cass-Beggs, Executive Director of the Global AI Risks Initiative at the Center for International Governance Innovation (CIGI). He joins Emerj CEO and Head of Research Daniel Faggella to explore the pressing challenges and opportunities surrounding Artificial General Intelligence (AGI) governance on a global scale. This is a special episode in our AI futures series that ties right into our overlapping series on AGI governance on the Trajectory podcast, where we’ve had luminaries like Eliezer Yudkowsky, Connor Leahy, and other globally recognized AGI governance...

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A Blueprint for AI-Driven Process Optimization for Regulated Industries - with Vrinda Khurjekar and Paul Pallath at Searce show art A Blueprint for AI-Driven Process Optimization for Regulated Industries - with Vrinda Khurjekar and Paul Pallath at Searce

The AI in Business Podcast

Today’s guests are Vrinda Khurjekar and Paul Pallath, VP of North Americas and Applied AI Lead, respectively, at Searce. Searce is a cloud computing solutions and technology services provider globally that specializes in Cloud, AI, and Analytics. Vrinda and Paul join us today to explore how regulated industries such as financial services and healthcare are navigating the complexities of AI adoption. This episode is sponsored by Searce. Learn how brands work with Emerj and other Emerj Media options at .

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Driving Automated Workflows & Accelerating Drug Development with AI-Powered Trials - with Michelle Longmire of Medable show art Driving Automated Workflows & Accelerating Drug Development with AI-Powered Trials - with Michelle Longmire of Medable

The AI in Business Podcast

Today’s guest is Michelle Longmire, Co-founder and CEO of Medable. Medable is a platform technology company that accelerates drug development by improving evidence generation in clinical trials. Michelle joins us on the show today to explore how AI is transforming the clinical trial experience for patients, sites, and sponsors from start to finish. Michelle also offers valuable advice on adopting a portfolio-level digital strategy and managing the organizational change required to embrace AI innovation in clinical research. This episode is sponsored by Medable. Learn how brands work with...

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Fraud Risk Solutions for Retail Experiences in Grocery, Banking, and Beyond - with Vivek Khindria of Loblaw show art Fraud Risk Solutions for Retail Experiences in Grocery, Banking, and Beyond - with Vivek Khindria of Loblaw

The AI in Business Podcast

Today’s guest is Vivek Khindria, Former SVP Cyber Security, Network and Technology Risk at Loblaw Companies Ltd., Canada’s largest food retailer. With its operations spanning grocery, pharmacy, banking, and apparel, Loblaw faces unique and multifaceted fraud challenges across diverse verticals. Vivek offers expert insights into the evolving fraud landscape, highlighting the critical balance between mitigating false positives and minimizing customer friction. He shares how leveraging data, information sharing across sectors, and advanced AI tools are reshaping fraud prevention strategies....

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Overcoming Barriers to AI Adoption in Telecom and Beyond - with Moutie Wali of TELUS show art Overcoming Barriers to AI Adoption in Telecom and Beyond - with Moutie Wali of TELUS

The AI in Business Podcast

Today’s guest is Moutie Wali, Director of Integrated Planning & Digital Transformation at TELUS. As a leading Canadian telecommunications company, TELUS offers a wide range of products and services, including internet access, voice, entertainment, healthcare, video, smart home automation, and IPTV television. Moutie joins us on today’s show to delve into the complex intersection of privacy, security, and data governance within the telecom industry. Throughout the episode, Moutie shares actionable advice for navigating new regulations, such as the EU AI Act, and emphasizes the...

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Understanding AGI Alignment Challenges and Solutions - with Eliezer Yudkowsky of the Machine Intelligence Research Institute show art Understanding AGI Alignment Challenges and Solutions - with Eliezer Yudkowsky of the Machine Intelligence Research Institute

The AI in Business Podcast

Today’s episode is a special addition to our AI Futures series, featuring a special sneak peek at an upcoming episode of our Trajectory podcast with guest Eliezer Yudkowsky, AI researcher, founder, and research fellow at the Machine Intelligence Research Institute. Eliezer joins Emerj CEO and Head of Research Daniel Faggella to discuss the governance challenges of increasingly powerful AI systems—and what it might take to ensure a safe and beneficial trajectory for humanity. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review...

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Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance show art Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance

The AI in Business Podcast

Today’s guest is Tim Nguyen, CEO of Cloud Insurance. Cloud Insurance is a seamless and user-friendly SaaS solution made by insurance experts for insurance companies, MGAs, agents, and brokers since 2016. Tim joins the podcast to discuss the critical challenges and opportunities facing SaaS insurance leaders in their digital transformation efforts. From legacy systems and technical debt to improving customer experience, Tim emphasizes the need for insurance companies to prioritize customer-focused innovation over internal efficiency alone. This episode is sponsored by OneTrust. Learn how...

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AI Regulation and Risk Management in 2024 - with Micheal Berger of Munich Re show art AI Regulation and Risk Management in 2024 - with Micheal Berger of Munich Re

The AI in Business Podcast

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Michael returns to the Emerj podcast platform to discuss the evolving landscape of AI risk management and governance. Since his last appearance in 2022, generative AI has shifted from niche discussions to widespread adoption, bringing both opportunities and challenges. Throughout today’s episode, Michael explores how enterprises are moving beyond the hype cycle, adopting a more grounded perspective on AI capabilities and risks. He delves into the critical role of AI governance as a framework for managing uncertainties like...

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Today’s guest is Vivek Khindria, Former SVP Cyber Security, Network and Technology Risk at Loblaw Companies Ltd., Canada’s largest food retailer. With its operations spanning grocery, pharmacy, banking, and apparel, Loblaw faces unique and multifaceted fraud challenges across diverse verticals. Vivek offers expert insights into the evolving fraud landscape, highlighting the critical balance between mitigating false positives and minimizing customer friction. He shares how leveraging data, information sharing across sectors, and advanced AI tools are reshaping fraud prevention strategies. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!