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AI for Driving Human Reasoning over Reasoning Models in the Enterprise – with Chris Busch and Yancey Sanford of MSTRO

The AI in Business Podcast

Release Date: 03/03/2025

How Financial Services Are Building Safer Customer-Facing AI - with Akhil Khunger of Barclays show art How Financial Services Are Building Safer Customer-Facing AI - with Akhil Khunger of Barclays

The AI in Business Podcast

Today’s guest is Akhil Khunger, VP in Quantitative Analytics at Barclays. Akhil returns to the program to discuss the evolving role of customer-facing AI in financial services and how financial institutions are embedding safety and security measures directly into client-facing systems. He delves into the risks financial services face, such as prompt injection and model jailbreaking, and how firms are balancing user experience with necessary guardrails. Later, he and Emerj Managing Editor Matthew DeMello explore the challenges of building transparent, trustworthy, and resilient AI systems for...

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The Future of Life Sciences AI with Full Integration and Human-Focused Collaboration - with Brice Challamel of Moderna show art The Future of Life Sciences AI with Full Integration and Human-Focused Collaboration - with Brice Challamel of Moderna

The AI in Business Podcast

Today’s guest is Brice Challamel, Head of AI products and Innovation at Moderna. With experience working across five continents, he brings a global perspective to driving AI adoption, innovation management, and measurable results in life sciences. Brice joins Emerj Managing Editor Matthew DeMello to explore how Moderna is embedding AI into both its tools and corporate culture to scale collaboration, accelerate product development, and improve regulatory outcomes. He breaks down how AI is augmenting human creativity, enhancing team decision-making, and supporting patient engagement efforts,...

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Navigating Challenges and Solutions in Data Security with AI - with Dimitri Sirota of BigID show art Navigating Challenges and Solutions in Data Security with AI - with Dimitri Sirota of BigID

The AI in Business Podcast

As enterprises double down on generative AI initiatives, the intersection of data security, privacy, and unstructured data is quickly becoming mission-critical. In this episode, Dimitri Sirota, Co-founder and CEO of BigID, joins the podcast to explore how AI transformation is reshaping enterprise data governance, security, and compliance—and why understanding your “crown jewel” data is essential to building trustworthy AI systems. Dimitri outlines the three major forces driving today’s enterprise data challenges: accelerated cloud migration, a rising tide of global data privacy...

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Scaling AI for Clinical Trials - with Damion Nero of Takeda show art Scaling AI for Clinical Trials - with Damion Nero of Takeda

The AI in Business Podcast

Today’s guest is Damion Nero, Head of Data Science at Takeda Pharmaceuticals. With over 15 years of experience applying AI, machine learning, and real-world data to drug development and precision medicine, Damion joins Emerj Managing Editor Matthew DeMello to explore the evolving role of AI in drug development and supply chain management. He breaks down how AI is currently streamlining administrative and regulatory tasks, improving efficiency across clinical trials, and saving valuable time for healthcare professionals. Damion also discusses why broader, transformative supply chain...

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The Future of Adverse Event Detection in Healthcare and Life Sciences - with Marie Flanagan of IQVIA show art The Future of Adverse Event Detection in Healthcare and Life Sciences - with Marie Flanagan of IQVIA

The AI in Business Podcast

Today’s guest is Marie Flanagan, Director of Product Management in Digital Projects and Solutions at IQVIA, who joins us to explore the overlooked intersection of AI and safety workflows in life sciences. As the industry experiences an explosion in the volume and diversity of data—from social media and call centers to audio and video files—Marie outlines the mounting challenges for pharmacovigilance and the opportunities AI is unlocking for healthcare and life sciences leaders. Marie discusses how advancements in voice-to-text transcription and automation are helping safety teams manage...

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How Financial Services Are Balancing Automation and Flexibility - with Akhil Khunger of Barclays show art How Financial Services Are Balancing Automation and Flexibility - with Akhil Khunger of Barclays

The AI in Business Podcast

Today’s guest is Akhil Khunger, VP of Quantitative Analytics at Barclays. Akhil joins us to explore how financial institutions are modernizing stress testing, risk modeling, and strategic planning through AI. Throughout the episode, Akhil discusses the evolving architecture of financial models — specifically how modular, decoupled processes can speed up regulatory compliance and empower faster decision-making. He outlines how AI-powered code generation and user-friendly APIs are enabling more targeted scenario analysis without compromising performance across large, complex portfolios....

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Building Readiness for AI Agents in Healthcare Systems - with Raheel Retiwalla of Productive Edge show art Building Readiness for AI Agents in Healthcare Systems - with Raheel Retiwalla of Productive Edge

The AI in Business Podcast

Today’s guest is Raheel Retiwalla, Chief Strategy Officer at Productive Edge — a digital transformation consultancy focused on healthcare. Productive Edge works with payers, providers, and health tech firms to leverage AI, data, and modern platforms to streamline operations, cut costs, and improve outcomes. With two decades of experience in digital transformation and AI strategy across regulated industries, Raheel joins Emerj Managing Editor Matthew DeMello on the show today to explore the emerging role of agentic AI in enterprise healthcare. He unpacks what agentic AI is, how it differs...

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How Responsible AI is Shaping the Future of Banking and Finance - with Shub Agarwal of U.S. Bank and USC show art How Responsible AI is Shaping the Future of Banking and Finance - with Shub Agarwal of U.S. Bank and USC

The AI in Business Podcast

On today’s episode, we’re joined by Shub Agarwal, author of Successful AI Product Creation: A 9-Step Framework available from Wiley and a professor of the University of Southern California teaching AI and Generative AI product management to graduate students. He is also Senior Vice President of Product Management for AI and Generative AI at U.S. Bank. Shub joins Emerj’s Managing Editor Matthew DeMello on the show today to offer his perspective on what responsible AI adoption truly looks like in a regulated environment - and why method matters more than models. With over 15 years of...

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Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health show art Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health

The AI in Business Podcast

In this episode of the AI in Business Podcast, Brett Kiley, Executive Director of Customer Experience and Client Solutions at CVS Health, joins us for a compelling discussion on the evolving landscape of customer interactions. With over two decades of experience, Brett shares how CVS navigates the challenges of personalization, efficiency, and seamless service across their retail, pharmacy, and health services divisions. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1. 

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Global AI Regulations and Their Impact on Industry Leaders - with Micheal Berger of Munich Re show art Global AI Regulations and Their Impact on Industry Leaders - with Micheal Berger of Munich Re

The AI in Business Podcast

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Michael returns to the Emerj podcast platform to discuss the impact of legislation such as the EU AI Act on the insurance industry and broader AI adoption. Our conversation covers how regulatory approaches differ between the United States and the European Union, highlighting the risk-based framework of the EU AI Act and the litigation-driven environment in the U.S. Michael explores key legal precedents, including AI liability cases, and what they signal for business leaders implementing AI-driven solutions. If you’ve enjoyed...

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More Episodes

Today’s guests are Chris Busch, Founder and CEO of MSTRO, and Yancey Sanford, Founder and Chief of Information and Research at MSTRO. MSTRO develops an advanced AI platform that combines data and creativity to optimize human performance. While AI reasoning models promise efficiency, are they the right approach for businesses? In this episode, Chris and Yancey join us to challenge the prevailing wisdom behind AI-driven automation. Throughout our conversation, they argue that enterprises may be too quick to offload decision-making to AI when human intelligence remains the most adaptable and irreplaceable asset. This episode is sponsored by MSTRO. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.