Business on Top with Kaeli Lindholm
What happens when your business slows down, your team isn’t retaining clients, or your employees aren’t taking initiative? Too often, we look for an external fix, a new device, more advertising, a new hire, or someone to blame. In this episode, I’m breaking down why sustainable growth starts from the inside out. I’m unpacking two real questions from med spa owners: how to attract more patients after making a major investment, and how to build a team that takes ownership and creates lasting client relationships. We’ll talk about the difference between using a tool to enhance an...
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In this bonus replay episode, I’m revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that “playing it safe” is the responsible choice. This conversation was sparked by a reflection on 2016, the year I started KLC and the year my brother passed away, and a question that stopped me in my tracks: Is my life truly better because I chose growth over safety? What I’ve learned over the past decade is this: safety is often conditional, and comfort can be far more limiting than risk. I take you back to my...
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If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I’m breaking down why premium pricing is such an important part of building a profitable, sustainable business, and how to know when it’s time to increase your prices without disrupting the client experience. I’m walking you through the signs that your pricing is out of alignment, from rising operating costs and shrinking margins to clients expecting discounts or becoming less aligned with the experience you want to provide. I’m also sharing the...
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In this special episode of Business on Top, I’m answering real questions from women navigating the complexities of growing and scaling their businesses. I’m sharing my candid perspective on the biggest mistake I see seven-figure founders making, whether work-life balance is actually possible, how to build a business that supports your life, and what to do when your partner doesn’t understand or support your business investments. I’m also breaking down what I would look at first if someone handed me a million-dollar med spa and sharing why I believe the value of coaching goes far...
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In this episode of Business on Top, I’m getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much time focused on growth and what’s next that I rarely stop to recognize the experiences that gave me the skills and confidence to pursue those goals in the first place. In this episode, I talk about the importance of acknowledging the wisdom we’ve already earned through the challenges, failures, and moments when we had to get back up and keep going. I also share a personal story from my...
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I believe one of the biggest challenges in the aesthetics industry isn't clinical skill, it's business education. In this episode of Business on Top, I'm sharing why so many talented providers struggle with leadership, finances, hiring, and scaling their practices, despite being exceptional at what they do. If you've ever felt confident in the treatment room but uncertain reading your financials, leading a team, or making strategic business decisions, this conversation is for you. I dive into why this gap exists, how it keeps high-achieving founders stuck, and why mastering your craft isn't...
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In Part 2 of this series, I’m continuing the conversation around the six stages every business moves through and the leadership evolution required to successfully navigate each stage of growth. As your business grows, your role as a founder has to evolve. The strategies, habits, and decisions that helped you build your business are not always the same things that will help you scale it. In this episode, I’m breaking down the final four stages of business growth: Toddler, Teenager, Young Adult, and The Zone, and the mindset shifts required to move from being the person who does everything...
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I’ve learned that every stage of business growth requires a different version of you as a leader. Just like parenting, your role evolves over time. The way you lead your business in the beginning is not the way you lead a million-dollar company, a growing team, or a business designed to give you your life back. In Part 1 of this two-part series, I’m sharing one of the biggest lessons I’ve learned from working alongside hundreds of founders: businesses don’t outgrow strategy first, they outgrow leadership. I’m breaking down the first two stages of business evolution, Birth and...
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Last week, I released a 7-part series on operational excellence, and the response was incredible. So many founders reached out saying these conversations completely shifted the way they think about growth, leadership, and building a business that doesn’t rely on them for everything. So, I wanted to bring the entire series together in one place. In this episode, you’ll hear all seven parts back-to-back as we dive into the systems, leadership, and operational frameworks that I’ve seen transform businesses over the last decade of working alongside hundreds of founders as they’ve crossed...
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If you’ve ever felt like your business is growing, but you’re carrying more stress, more responsibility, and less freedom than ever before, this episode is for you. Today, I’m sharing Day 1 of our five-day SPARK Leadership Intensive, where I dive into one of the biggest shifts every growing practice owner has to make: realizing that sustainable growth isn’t about working harder, it’s about leading differently. In this session, I’ll walk you through why so many successful businesses hit a plateau, how leadership, not demand, becomes the biggest growth constraint, and what it really...
info_outlineIf there’s one thing entrepreneurship has taught me, it’s that there are no guarantees.
Not in hiring. Not in growth. Not in leadership. Not in life.
In this episode of Business on Top, I’m sharing one of the most important mindset shifts every founder must make if they want to reach their next level: stop searching for guarantees and start becoming one.
Over the years, I’ve worked alongside hundreds of entrepreneurs navigating employee turnover, cash flow challenges, competitive threats, leadership loneliness, and unexpected setbacks. What I’ve learned is that the founders who build extraordinary businesses aren’t the ones with perfect circumstances. They’re the ones who learn to trust themselves in uncertain circumstances.
I share a powerful story from our client, Jessica Christy, who experienced one of every founder’s worst nightmares when a team member she had spent years developing left to become a competitor. While devastating in the moment, that experience ultimately became the catalyst for her next level of growth and leadership.
Throughout this conversation, I explore why your circumstances become your curriculum, how adversity develops the leadership capacity required for sustainable success, and why growth often has less to do with your skills and more to do with your ability to regulate yourself through uncertainty.
The reality is that entrepreneurship is one long exercise in moving forward without guarantees. Nobody can promise your next hire will work out, your expansion will succeed, or your plans will unfold exactly as expected.
But the most successful leaders I know stopped waiting for certainty. They learned to trust themselves enough to move anyway.
If you’ve been waiting for the perfect timing, more confidence, or some sign that success is guaranteed before taking your next step, this episode is for you. Because the guarantee you’re searching for isn’t found in the opportunity.
It’s found in who you are becoming.
Resources
→ Watch this episode on YouTube
→ Learn more and register for The Owner + Practice Manager Leadership Intensive
→ Subscribe to our weekly newsletter, The Blueprint
→ Learn more & book a call with our team to learn if the POP Leadership Academy is right for you!
→ Follow Kaeli on Instagram: @kaeli.lindholm