Business on Top with Kaeli Lindholm
In this episode of Business on Top, I’m joined by Daniella and Patrick Gery, the husband-and-wife team behind Trouvé Medspa in Mayfield Heights, OH, to talk about what it really looks like to build a thriving business and a life together. Daniella shares how she went from being a provider to becoming the CEO of a growing med spa, and the leadership lessons that came with stepping away from patient care and learning to lead a team. We talk about the shift from doing everything yourself to building systems, creating accountability, having difficult conversations, and developing leaders who...
info_outlineBusiness on Top with Kaeli Lindholm
In Part 2 of my conversation with Shannon Bokhoor, founder of SocialRx, we’re getting into what actually makes content effective and how to build visibility without becoming obsessed with follower counts or trying to be everywhere. We talk about why a smaller, loyal audience can be more valuable than a large following, the role of spontaneous and personal content, and how founders can stay involved in their content even when they outsource the heavy lifting. Shannon also shares practical ways to make content creation easier, from using trial reels and simple editing tools to creating a...
info_outlineBusiness on Top with Kaeli Lindholm
In this episode of Business on Top, I’m joined by my friend Shannon Bokhoor, founder of SocialRx, for Part 1 of our conversation about building a strong personal brand without feeling like you have to become an influencer. Shannon has spent the last eight years working in aesthetics, helping providers build influential brands, create strategic content, and turn their expertise into scalable education. We discuss becoming more confident on camera, preparing for content days, creating content when you have limited time, and knowing when professional production is actually worth the...
info_outlineBusiness on Top with Kaeli Lindholm
What if AI could do more than write emails, create content, or give you another list of things to do? In this episode of Business on Top, I’m sharing a 20-minute sneak peek from our recent Too Busy to Learn AI workshop. Over the last year, my team and I have been figuring out how to actually put AI to work inside our own business. And what we’ve learned is that the real opportunity goes far beyond using AI to create content faster. It can help us think more strategically, make better decisions, create stronger team execution, and ultimately give us more capacity to focus on the work that...
info_outlineBusiness on Top with Kaeli Lindholm
In this episode of Business on Top, I’m answering your questions about visibility, confidence, authority, and what it really takes to walk into a room and own it. I’m sharing lessons from early in my career, including the powerful women I watched and emulated, and how those experiences shaped the way I show up in bigger rooms today. I also talk about why you don’t have to be the most experienced or qualified person in the room to have something valuable to say. We’ll get into how to make other people feel valuable, develop your own point of view, communicate with more authority, and...
info_outlineBusiness on Top with Kaeli Lindholm
What happens when your business slows down, your team isn’t retaining clients, or your employees aren’t taking initiative? Too often, we look for an external fix, a new device, more advertising, a new hire, or someone to blame. In this episode, I’m breaking down why sustainable growth starts from the inside out. I’m unpacking two real questions from med spa owners: how to attract more patients after making a major investment, and how to build a team that takes ownership and creates lasting client relationships. We’ll talk about the difference between using a tool to enhance an...
info_outlineBusiness on Top with Kaeli Lindholm
In this bonus replay episode, I’m revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that “playing it safe” is the responsible choice. This conversation was sparked by a reflection on 2016, the year I started KLC and the year my brother passed away, and a question that stopped me in my tracks: Is my life truly better because I chose growth over safety? What I’ve learned over the past decade is this: safety is often conditional, and comfort can be far more limiting than risk. I take you back to my...
info_outlineBusiness on Top with Kaeli Lindholm
If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I’m breaking down why premium pricing is such an important part of building a profitable, sustainable business, and how to know when it’s time to increase your prices without disrupting the client experience. I’m walking you through the signs that your pricing is out of alignment, from rising operating costs and shrinking margins to clients expecting discounts or becoming less aligned with the experience you want to provide. I’m also sharing the...
info_outlineBusiness on Top with Kaeli Lindholm
In this special episode of Business on Top, I’m answering real questions from women navigating the complexities of growing and scaling their businesses. I’m sharing my candid perspective on the biggest mistake I see seven-figure founders making, whether work-life balance is actually possible, how to build a business that supports your life, and what to do when your partner doesn’t understand or support your business investments. I’m also breaking down what I would look at first if someone handed me a million-dollar med spa and sharing why I believe the value of coaching goes far...
info_outlineBusiness on Top with Kaeli Lindholm
In this episode of Business on Top, I’m getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much time focused on growth and what’s next that I rarely stop to recognize the experiences that gave me the skills and confidence to pursue those goals in the first place. In this episode, I talk about the importance of acknowledging the wisdom we’ve already earned through the challenges, failures, and moments when we had to get back up and keep going. I also share a personal story from my...
info_outlineLast week, I released a 7-part series on operational excellence, and the response was incredible. So many founders reached out saying these conversations completely shifted the way they think about growth, leadership, and building a business that doesn’t rely on them for everything.
So, I wanted to bring the entire series together in one place.
In this episode, you’ll hear all seven parts back-to-back as we dive into the systems, leadership, and operational frameworks that I’ve seen transform businesses over the last decade of working alongside hundreds of founders as they’ve crossed their next million-dollar milestone.
If you’ve ever felt like your business can’t function without you, your team constantly needs your approval, or growth has started to feel more exhausting than exciting, this episode is for you.
Together, we’ll explore:
-
What systems actually are (and why software isn’t one of them)
-
The difference between systems, processes, and SOPs
-
Why founder dependency keeps businesses stuck
-
The five core operating systems every million-dollar business needs
-
Why accountability starts with clarity
-
How broken systems break great people
-
And why operational excellence is the foundation for building a Life-First Business
My hope is that this episode helps you stop reacting to your business and start intentionally designing one that creates more consistency, more profitability, more freedom, and ultimately, more life.
If this series resonates with you, I’d also love to invite you to join me inside the 90K in 90 Days Strategic Planning Masterclass, where I’ll walk you through building a focused 90-day plan to strengthen your business, increase profitability, and create sustainable growth without sacrificing the life you’re building it for.
Resources
→ Watch this episode on YouTube
→ Download the Ultimate Practice Growth Audit to uncover the hidden operational, leadership, and financial opportunities inside your business.
→ Subscribe to our weekly newsletter, The Blueprint
→ Learn more & book a call with our team to learn if the POP Leadership Academy is right for you!
→ Follow Kaeli on Instagram: @kaeli.lindholm