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Debunking Business Failures: Blockbuster, Kodak, Xerox

The Innovation Show

Release Date: 07/29/2025

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More Episodes

In this episode of the Innovation Show  we delve into the myths and realities of business failures with Greg Satell and Paul Nunes.

Join us as we explore classic case studies of companies like Blockbuster, Kodak, and Xerox, and uncover the untold stories behind their perceived failures.

We discuss the complexities of decision-making, the importance of controlling the narrative, and the crucial lessons business leaders can learn from past mistakes. 

 

00:00 Welcome to the Innovation Show

01:55 The Innovator's Dilemma: A Classic Quote

02:05 Introducing the Guests: Greg Satel and Paul Nula

02:43 The Myth of Learning from Failures

03:07 Greg's Experience with Misaligned Case Studies

05:07 Paul's Perspective on Research and Interviews

05:17 The Complexity of Decision-Making in Organizations

15:30 The Blockbuster vs. Netflix Case Study

21:44 The Role of Leadership and Context in Business Decisions

43:45 Milking the Cash Cow: Challenges and Strategies

45:21 Blockbuster's Rapid DVD by Mail Transition

46:30 Adobe's Cloud Shift and Kodak's Digital Dilemma

48:42 Kodak's Struggle with Digital Photography

54:43 Fuji's Diversification Success

58:29 Intel's Missed Opportunities and Target Fixation

01:06:40 Xerox's Innovation and the Birth of the Laser Printer

01:20:44 Lessons from Xerox and Pixar's Origins

01:24:26 Empowering Emerging Leaders and Final Thoughts

 

Perfect for business leaders, strategists, and innovation professionals who want to move beyond the clichés and understand what truly drives long-term success—or failure.

 

Find Greg: https://gregsatell.com

 

Find Paul: https://www.linkedin.com/in/paul-nunes-5351773/

 

🔗 Listen on your favorite podcast platform or visit: https://theinnovationshow.io

 


 

🧠 Featuring:

 

  • Greg Satell – Author of Mapping Innovation

  • Paul Nunes – Global Managing Director of Thought Leadership, Accenture Research

  • Host: Aidan McCullen – Author of Undisruptable