Malicious Compliance, Deviant Conformity: The Culture Red Flag No One Talks About

Coffee Badging: A Trend in Hybrid Workplaces

In the world of hybrid work, a curious phenomenon has emerged: coffee badging. It’s not about java aficionados collecting stamps on their loyalty cards; rather, it’s a sly workaround for employees who are less than thrilled about returning to the office.

Here’s the scoop: Coffee badging involves employees showing up at the workplace just long enough to swipe their building ID, grab a cup of coffee, exchange pleasantries, and then promptly head home—akin to an Irish goodbye. According to a study by Owl Labs, nearly 60% of on-site workers have tried this tactic¹.

But why the covert coffee run? Let’s explore the motivations behind this trend and how organizations might address it:

1. Forced Office Return: Many employees harbor reservations about returning to the office. Some workplaces have become toxic due to disgruntled colleagues. Even those who don’t mind being in the office engage in coffee badging to avoid the negativity. The key question: Are they still productive elsewhere? How does this impact the team relationships and trust?¹.

2. Rewarding the Wrong Behavior: Some companies inadvertently reinforce the idea that visibility equals success. Employees feel pressured to be seen physically, even if it doesn’t enhance productivity. Managers who prioritize presence over results inadvertently encourage coffee badging. The fix? Evaluate performance based on effort and outcomes, not mere face time¹.

3. Deviant Conformity: Coffee badging falls into the category of deviant conformity. Employees conform to the letter of the policy (swiping in) while flouting its spirit (not fully engaging in office work). This behavior often arises from dissatisfaction with poorly designed policies. Organizations should revisit their mandates to ensure alignment with employee needs and expectations¹.

In summary, coffee badging reflects a nuanced response to workplace policies. While it may irk some managers, understanding the underlying reasons can guide better policy design. So, whether you’re a coffee badger or a policy maker, consider the balance between compliance and genuine engagement in the evolving world of work.