EP240: Locking into Anticipation Instincts as a Superpower - Weekly Compass
Release Date: 01/31/2025
The Pond Digger Podcast
This interview with Ron Soucy covers his longtime involvement in the fishkeeping hobby, especially with African Cichlids. He shares memories of being among the first to breed certain Tanganyikan fish and the excitement around new species arriving. Eric and Ron discuss how the hobby has changed, with fewer new fish and the decline of local fish stores. Ron recounts interesting breeding experiences, like Synodontis catfish acting as foster parents. He also shares his experiences as a fish wholesaler and offers tips for keeping certain fish, such as lowering the water temperature for...
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Eric explains the concept of "response-ability" in this insightful episode of The Pond Digger Podcast. Tripplet reveals how shifting your focus from mere duty to your actual ability to respond can revolutionize your client interactions and business outcomes. Discover practical strategies, including mastering the art of qualifying questions and leveraging the strategic power of silence during negotiations. Hear real-world examples from the community and learn how developing specific skills through dedicated practice unlocks greater control, confidence, and profitability. This episode...
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Dive into the vibrant world of aquarium keeping with Angel, the passionate president of the San Diego Tropical Fish Society, as she shares the rich history of their decades-long club and the exciting events they host. Discover the unique challenges of leading an established society while embracing modern approaches like social media to engage a new generation of fish enthusiasts. This engaging conversation explores the deep connections within the fish keeping community, highlighting the crossover appeal between aquariums and ponds and the shared passion that unites hobbyists of all...
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Eric Triplet, and his colleague MJ are experimenting with new audio equipment, specifically the RODEcaster Pro 2. Their conversation highlights the ease of setup and the potential for improved recording quality, especially in challenging environments like trade shows. Eric recounts past frustrations with unreliable equipment and expresses excitement about the portability and clarity of the new setup. They also briefly discuss the podcast's positive impact on their business and their plans for future remote and on-location recordings. Ultimately, this recording serves as a trial run and a...
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Today's episode features a discussion about the concept of an "ascension ladder" in business, which involves offering a range of services or products at different price points to cultivate long-term customer relationships and increase revenue over time. Eric illustrates this idea with a personal anecdote about a long-term pond maintenance client who gradually increased their spending. Contrasting this positive example is a frustrating experience at a bike shop, where the staff's aggressive upselling attempts and poor customer service highlight a flawed approach to the ascension ladder and...
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Today Eric shares an audio recording of his "Weekly Compass" called "The Compromise." It captures a coaching call focused on the detrimental effects of compromising on personal and professional goals. Triplett encourages listeners to identify areas where they are unnecessarily making concessions, drawing parallels to business, health, and relationships. Participants share their struggles with work-life balance, anxiety, and overcoming limiting beliefs, seeking guidance and accountability from the group. The discussion emphasizes the importance of discipline, time management through calendar...
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Eric and Benjamin discuss the history of MDM, specifically how Benjamin's father pioneered the use of 1725 RPM motors in non-submersible pumps for koi ponds. Benjamin clarifies that his father didn't invent the motor itself but was the first to apply it to this specific application, significantly impacting the water garden industry. The conversation touches on the evolution of the market, the shift towards external pumps, and the efficiency benefits of MDM's Sequence pumps compared to submersible options. They also explore MDM's product history, current innovations like DC pumps, and future...
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Eric chats with Paul Cole, the CEO of EasyPro, a long-established company in the water gardening and lake/pond industries that recently became 100% employee-owned. They discuss the positive impacts of this transition on employee morale, teamwork, and innovation, as well as Cole's background and his decision to lead the company. The discussion also touches on EasyPro's extensive product offerings, their renewed focus on marketing and new product development, particularly in the pond sector, and their commitment to engaging with the industry and supporting contractors. Furthermore, they...
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Eric shares his business coaching session within the "Contractor Circle," focusing on themes of client communication, sales strategies, and personal growth. The participants discuss overcoming technical difficulties at the start, share personal wins related to applying coaching principles, and plan for a future intensive session on vital business questions. A significant portion of today's show explores the idiom "leaving it on the table," interpreted in a business context as not fully capitalizing on opportunities or failing to understand client needs, contrasted with...
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Today's podcast discussion centers on the importance of situational awareness and forecasting potential problems. Eric and his friends share personal anecdotes illustrating how a lack of awareness can lead to negative consequences, ranging from inconvenient mishaps like getting stuck to more serious safety concerns. They explore the differences in personality and how those influence preparedness and risk assessment. The conversation also touches on the value of learning from past experiences and proactively training oneself and others to anticipate challenges. Ultimately, they emphasize the...
info_outline- Invest in role-playing and sales training to anticipate client needs and objections
- Collect data, take notes, and reflect on your experiences to identify patterns and improve your decision-making.
- Challenge your limiting beliefs and operate your business like the company you dream of becoming.
- Focus on taking action rather than waiting for perfection, understanding that 80% effort from your team can still be 100% awesome.
- Embrace coaching and mentorship as essential for ongoing personal and professional development, regardless of your current success level.
Links to resources:
Contractor Sales Secrets: ContractorSalesSecrets.com
Water Garden Expo 2025: WGExpo.com
The All American Koi Show: AllAmericanKoiShow.com
Fitz Fish Ponds: Koi Trips
Book A Call With Triplett: Call with Triplett
The Pond Digger - https://theponddigger.com/
LA Pet Fair: https://www.lapetfair.com/
You can also check out The Pond Digger's products at:
http://helixpondfiltration.com/
And follow his adventures in the pond world at: