Mimecast and Callbots and Over-Prescriptions
#StillServing: The VFW Podcast
Release Date: 12/05/2025
#StillServing: The VFW Podcast
In this episode, we’re coming to you on-location from Annapolis, Maryland, during the VFW National Veterans Service (NVS) Proficiency Training Conference alongside Ryan Gallucci, Mike Figlioli, Chris Macinkowicz and special guest VFW Senior Vice Commander-in-Chief Cory Geisler. Together, they pull back the curtain on how the VFW trains and equips its accredited service officers to better serve veterans navigating the VA claims process. The team explores the intensive training that ensures VFW representatives stay current on evolving laws, court cases, and VA policies, highlighting...
info_outline#StillServing: The VFW Podcast
Host Rob Couture records this special overseas episode of #StillServing: The VFW Podcast from Southeast Asia, joined by VFW Senior Vice Commander-in-Chief Cory Geisler. Together, they take listeners inside the VFW’s Defense POW/MIA Accounting Agency (DPAA) fact-finding mission — a powerful, on-the-ground look at the ongoing effort to bring America’s missing service members home. Geisler reflects on his first experience in the region, sharing insights from visits across Hawaii, Thailand, Laos and Vietnam. From the cutting-edge forensic work at the Daniel K. Inouye Center for...
info_outline#StillServing: The VFW Podcast
Join us for a discussion on legislative priorities, legal battles, and ongoing efforts to protect veterans’ benefits. In this episode, Rob and Brittany are joined by Ryan Gallucci, VFW General Counsel John Muckelbauer, and National Legislative Committee Chairman Jason Johns as the conversation dives deep into the impact of the VFW Washington Conference and the power of grassroots advocacy. The group reflects on the energy and outcomes of the conference, including direct engagement with lawmakers and efforts to push forward key legislation like the Major Richard Star Act. They also break...
info_outline#StillServing: The VFW Podcast
On the heels of an electrifying VFW Washington Conference, Host Rob Couture welcomes VFW National Commander Carol Whitmore, Ryan Gallucci, Kristina Keenan, and Mike Figlioli to reflect on a landmark week of advocacy, powerful testimony on Capitol Hill and the sobering reality that American service members remain in harm’s way amid escalating conflict involving Iran. Whitmore discusses delivering her testimony as VFW National Commander before a joint session of the House and Senate Veterans’ Affairs Committees, calling on Congress to fully and faithfully “Honor the Contract" with...
info_outline#StillServing: The VFW Podcast
Host Rob Couture is joined by Ryan Gallucci, Executive Director of the VFW Washington Office, and Mike Figlioli, Director of VFW National Veteran Service, to break down major developments affecting veterans. The conversation centers on the VA’s interim final rule amending 38 CFR 4.10 — a regulatory change that raised concerns about how disability ratings could factor in the effects of medication. The team explains what the rule meant, why it sparked backlash across the veterans community, and how coordinated advocacy led to VA announcing it would not move forward with enforcement for now....
info_outline#StillServing: The VFW Podcast
Host Rob Couture welcomes Ryan Gallucci, Brittany Dymond Murray, Nancy Springer, and Gabby Kubinyi for a wide-ranging advocacy roundtable covering the latest veterans policy updates from Capitol Hill and beyond. The conversation begins with a major update on the Major Richard Star Act, including the VFW’s new three-part Action Alert strategy aimed at pushing Congress toward a long-overdue public hearing. The panel explains why hearings matter, what’s driving resistance, and how advocates can keep the momentum going. Next, the team breaks down major developments in the...
info_outline#StillServing: The VFW Podcast
Host Rob Couture opens the first episode of 2026 with VFW leaders for an in-depth discussion on veteran policy priorities and emerging national security issues. The episode centers on the Major Richard Star Act, breaking down why the bill was left out of the National Defense Authorization Act, clarifying misconceptions about cost and jurisdiction, and explaining why the Armed Services Committees play a critical role in advancing the legislation. The panel outlines the VFW’s updated advocacy strategy and how members can help push the bill forward through targeted engagement and calls...
info_outline#StillServing: The VFW Podcast
We welcome members of the VFW Washington Office for a roundtable on advocacy, benefits delivery, and showing up for veterans where it matters most. Leaders from National Legislative Service and National Veteran Service discuss how frontline experience shapes VFW’s work on Capitol Hill. The episode opens with updates from recent VFW congressional engagement, including a House roundtable on veterans’ data protection and claims fraud tied to predatory practices and AI-generated nexus letters. The panel also reviews Nancy Springer’s recent testimony on more than two dozen veterans-related...
info_outline#StillServing: The VFW Podcast
Host Rob Couture and co-host Brittany Dymond Murray sit down with Kristina Keenan, Ryan Gallucci, and Glenn Umberger, VFW Junior Vice Commander-in-Chief, to break down the key legislative and administrative issues currently affecting America’s veterans. Keenan recaps her recent congressional testimony, highlighting concerns about VA proposals tied to Medicare Advantage, as well as the growing problem of predatory companies misguiding veterans seeking disability benefits. Gallucci expands on the VFW’s efforts to protect the VA Home Loan program and discusses challenges veterans face when...
info_outline#StillServing: The VFW Podcast
Host Rob Couture is joined by Mike Figlioli, Ryan Gallucci, and Brittany Dymond Murray for a dynamic episode covering Veterans Day events, Combat Tested Gaming, and the VFW’s ongoing fight to Honor the Contract. The team reflects on a meaningful Veterans Day weekend with Commander-in-Chief Carol Whitmore, highlighting ceremonies at Arlington, community engagements, and their nearly 21-mile Warrior YOMP with the Allied Forces Foundation. In the featured segment, the panel welcomes Lynn Rolf, Tim Stocker, and Rob Caudle to discuss VFW Combat Tested Gaming: a thriving online community...
info_outlineHost Rob Couture and co-host Brittany Dymond Murray sit down with Kristina Keenan, Ryan Gallucci, and Glenn Umberger, VFW Junior Vice Commander-in-Chief, to break down the key legislative and administrative issues currently affecting America’s veterans.
Keenan recaps her recent congressional testimony, highlighting concerns about VA proposals tied to Medicare Advantage, as well as the growing problem of predatory companies misguiding veterans seeking disability benefits. Gallucci expands on the VFW’s efforts to protect the VA Home Loan program and discusses challenges veterans face when navigating VA’s digital systems, including recent outages and access barriers.
Offering a national leadership perspective, Umberger underscores how these issues impact veterans at the Post and Department levels and emphasizes the importance of informed advocacy throughout the organization.
Links referenced in the episode:
Firms that help military vets with their disability claims can charge exorbitant fees
Why Clark Griswold may be one of the most perfect veterans in film
Join the VFW's Action Corps network
Episode Highlights:
0:00 – Intro and Roll Call
4:20 – Keenan’s congressional testimony and key legislative priorities
7:05 – VA cost recovery proposals and Medicare Advantage concerns
11:30 – Predatory claims companies and protecting veterans from exploitation
15:42 – Trajectory Medical and the fight against misleading “consultant” models
19:08 – Preserving the VA Home Loan program and preventing misuse of the funding fee
23:55 – Digital access challenges: website bottlenecks, outdated systems, and broadband gaps
28:10 – VA system outages, bot-driven traffic surges, and VFW escalation
32:15 – Navigating VA.gov and securing essential veterans’ records
36:42 – Grassroots reporting and the importance of accurate field intelligence
40:58 – National leadership perspective with Glenn Umberger
45:22 – Legislative and administrative priorities for 2024–2025
1:04:30 – Good of the Order – closing reflections
For more information or to continue the conversation, please visit:
Veterans of Foreign Wars Website
Call 1-888-JOIN-VFW
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