#394 - Popular Leadership Advice I'd NEVER Follow....
Release Date: 07/14/2025
Thriving Stylist Podcast
Can a consistent stream of recurring revenue solve your cyclical business struggles? It sounds like the dream: improved client retention, a predictable paycheck, and less worry. But hold up; before you jump on the latest viral trend promising a membership model solution, you need to hear this! Today, I break down the hot topic of Salon Memberships and why most advice you see online (including that viral video!) is flat-out illegal and logistically impossible for a service-based business. Don't risk a legal nightmare or unnecessary administrative hassle; listen now to find out if...
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What if I told you that strategically lowering your prices could be the smartest financial move you make this year? Every stylist comes to me wanting to raise their rates, but the truth is, sometimes you are simply overpriced for your market. If you are experiencing a drop in demand or struggling to keep your long-term clients, you have to diagnose the real issue before making a knee-jerk mistake. Today, we are having the conversation you never hear: When is it actually appropriate to decrease your prices? This is something I’ve never talked about on the podcast before, and I'm revealing the...
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Is your business at a breaking point? Are your top-performing stylists whispering about a walkout in the break room? Like the seasons, there’s a change in the air, and you answered ‘yes’ to these questions, then this episode is a lifeline for you and your business. The truth is, your stylists don’t want to leave, but they can’t stay in a model that’s stuck in 2010. The industry is deep into "The Great Divide," forcing salon owners to reckon with a new normal, and I unpack it all in this one. In this episode, I explain the radical shift in stylist expectations and reveal...
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You feel like you’re on a hamster wheel, doing everything you can, but your clientele and income aren't growing. But what if the metrics you’re tracking, like pre-booking and retail sales, are actually irrelevant to your success? I am not a fan of coaching systems and coaching models where every stylist needs to reach the same level of metrics in order to be deemed successful. Times are changing and the world is faster, so today I want to talk about the 9 numbers that will predict if a stylist is doing well and is going to be successful, whether you are a booth renter, a studio suite...
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Are you running a hybrid salon model and constantly struggling to find the right balance between your dedicated employees and your independent booth renters? You're not alone! Many salon owners are seeing a massive shift as stylists trade independence for the benefits of employment, but making this model work for everyone is the real challenge, and I want to talk about it here today on the podcast. In this episode, I’m tackling all your biggest questions about hybrid salon success, from building books and finding clients for your team, to the serious audit risks of a shared booking...
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Why are so many salon owners adopting the parts and labor pricing model right now, and is it truly the best strategy to future-proof your business? Today, we're tackling this buzzy industry debate - head-on! This episode was inspired by a specific review asking, "How do we price in 2026 if parts and labor is the model?" I'm sharing my strong (perhaps biased) opinion, but more importantly, I'm giving you the foundation for my stance and the biggest concerns you need to consider before implementing it. We'll break down the difference between using tools to simply manage your costs...
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Are you ready for a hard truth that the professional beauty industry doesn't want you to talk about? I'm laying it all out on the table today: I'm predicting the collapse of retail sales in our industry, and I'll show you exactly why it's already happening. We need to stop blaming diversion and look at the structural changes that have made your favorite professional brands no longer exclusive. Did you know you are now competing directly with your own distributors? We'll break down the devastating math and challenge the archaic compensation models that are unfairly penalizing your best...
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Why do some salon policies feel more like business destroyers than solutions? Today, I'm diving deep into this topic that is causing a major divide in our industry. Is your business model built on long-term solutions for short-term problems? We’ll explore how the post-COVID boom led many of us to create strict, complicated policies that are now pushing clients away. You'll hear real-life stories, like a about feeling like she had to "audition" for a haircut, a stylist's message to me about why his demand is suddenly waning, plus a whole lot more. If you're wondering what's next for...
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Are you ready to discover what's really coming for the salon industry in 2026? What if everything you've been told about pricing, marketing, and client retention is about to change? Every year, you wait for this episode on The Thriving Stylist Podcast, and this year, it's more crucial than ever. Today, I’m bringing it to you with the help and input of Coaches Nine and Carly! In this episode, I’m giving you a hard look at the truth, and as you know from previous years, my predictions that have historically been correct, even when they’re uncomfortable. This isn't just a...
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What if life was better, or easier? What if you didn't have mom guilt or work guilt? Are you a stylist or salon owner feeling overwhelmed and out of control? Join me on this episode of The Thriving Stylist Podcast as I share how I've transformed my life and business by breaking free from the "hustle culture" mentality. In this episode, I introduce a strategic 30-day challenge that will help you find peace, joy, and a feeling of being effective in your business and personal life. We'll go beyond generic tips like "make some posts on Instagram" and dive into tactical, organizational, and...
info_outlineWhat if everything you've been told about running your business is actually holding you back? In this "spicy" episode, I'm pulling back the curtain on some uncomfortable truths about common salon business strategies, and sharing with you the popular leadership advice I’d NEVER follow!
In this episode, I dive deep into critical topics like understanding commission structures, the real impact of service fees, whether pre-booking and retail sales are truly the best metrics for stylist promotion, and a whole lot more.
This conversation is all about empowering you to think critically about your business, optimize your revenue and profit, and ensure your operational choices are genuinely setting you up for rapid growth. Press “Play” and let's challenge some industry norms together!
Thriving Leadership Method hands salon owners a step-by-step strategy to implement an irresistible culture and create a powerful growth path…all while setting themselves up for structure and profit, and you can join the waitlist NOW at www.thrivingstylist.com/thrivingleadershipmethod/!
With Grow My Clientele Calculator, you’ll get instant clarity on how many new clients you’ll need to hit your 2025 financial goals! Enter just four numbers, and this tool will show you exactly how many new guests you need monthly and yearly to reach your target income. No guesswork or complicated math required, and you can get it now at www.thrivingstylist.com/growmyclientele/.
Do you have a question for me that you’d like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast!
If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this.
Learn more at: https://thrivingstylist.com/podcast/