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Earn the right to sales conversations

Sales Today

Release Date: 04/03/2025

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Sales Today

In this fourth episode of the Sales Today podcast miniseries, sales tech expert Hanneke Vogels joins Fred Copestake to explore the future of proposals, presentations, and how we bring solutions to life for buyers.   Hanneke kicks things off with a strong rallying cry - “Death to the PDF!” - challenging the outdated way many salespeople still share proposals.   She explains how today’s proposal tools and digital sales rooms allow sellers to create interactive, trackable micro-sites that not only look better but also provide rich data on buyer engagement.   From...

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In this third episode of the Sales Today podcast miniseries, sales tech expert Hanneke Vogels shifts the focus to how technology can elevate the right conversations with prospects and customers.   From virtual calls to face-to-face meetings, the discussion centres on using tech to prepare more intentionally, uncover fresh angles, and deliver conversations that help buyers think in new ways.   Hanneke highlights the often-overlooked art of meeting preparation - knowing your objective, anticipating the customer’s goals, and having well-crafted questions ready.   She...

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In this second episode of the Sales Today podcast miniseries, Fred Copestake continues his conversation with sales tech expert Hanneke Vogels - this time addressing how modern technology can transform your research process before engaging with prospects.   The focus is on understanding who you’re talking to, what they care about, and how to personalise outreach in meaningful ways using tools already at your fingertips.   From mapping complex Decision Making Units (DMUs) to exploring individual communication styles with DISC-based AI profiling, this episode highlights how tech...

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Modern technology is reshaping how sales teams identify and qualify opportunities.   In this conversation, Fred Copestake speaks with sales tech expert Hanneke Vogels to explore how tools like HubSpot’s Breeze and other sales intelligence platforms can help define and refine your Ideal Customer Profile (ICP).   They examine how existing customer data can reveal key patterns and shared traits, enabling teams to pinpoint lookalike companies and prioritise outreach more effectively.   There's also a focus on how AI can support deeper customer understanding, allowing...

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This episode is a live recording of Fred Copestake’s show for the Alchemie Network, where he dives deeper into what makes true collaboration between sales and procurement work. Picking up from the last session on the evolution of sales, Fred explores selling through partnering skills – a practical approach to creating better, more productive relationships. With his usual energy, hard-won experience, and a few lighthearted moments, Fred unpacks six key elements of PQ (Partnering Intelligence) – the lesser-known but equally vital cousin of IQ and EQ. In this episode, you’ll...

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Too many sellers treat sales like a checklist. It’s not.   Sales is a system - and when every part is strong, the whole thing works better.   In this special recap episode, we take a step back to zoom out and review the 15 core skills, tools, and mindsets covered so far on Sales Today.   Whether you're new to the series or have been with us since episode one, this is your chance to assess, reflect, and reset your approach to modern ethical selling.   What’s Covered:   • The 15 essential skills for modern B2B selling • Why sales isn’t just a series...

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Too many sellers think being friendly is enough. It isn’t. If the customer only hears from you when it’s renewal time or when there’s something new to flog, you’re not a partner - you’re a vendor.   And vendors are easy to replace.   In this episode, the focus is on what it really takes to build genuine, lasting relationships in complex B2B sales.   Relationships that win repeat business, reduce price pressure, and create referral engines that power long-term success.   What’s Covered   ·        Why most...

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QBRs are broken- here’s how to fix them.   In this episode, we challenge the traditional Quarterly Business Review and introduce a smarter alternative: the Quarterly Value Review.   If your customer reviews are little more than status updates and activity reports, you’re missing a huge opportunity to demonstrate value and grow the relationship.   You’ll learn:   • Why QBRs often fail to deliver strategic value - and how to fix that • The 5-part framework for running high-impact QVRs that drive renewals and upsells • How to shift the focus from tasks...

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  Customers don’t care about what your product is - they care about what it does.   In this episode, we explore a fundamental shift in sales thinking: moving from product-based conversations to outcome-focused dialogue.   When you stop pitching features and start communicating results, you change how customers see your value.   You’ll learn:   Why outcome-based selling leads to faster, more confident buying decisions The three core types of outcomes that matter to buyers: financial, operational, and strategic How to align your entire sales process...

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Sales success doesn’t come from bombarding prospects with features, facts, or figures.   What truly sticks are stories - stories that show a better future and invite your customer to see themselves in it.   This episode explores how to use storytelling as a powerful sales tool by borrowing from one of the oldest and most effective narrative structures: the Hero’s Journey.   Discover how to turn dry case studies into compelling customer-first stories that feel real and memorable.   Learn the four-part structure that positions your buyer as the hero and you as...

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More Episodes

What if your sales strategy is missing the mark because you're trying to do too much in a single email?

 

Leslie Venetz, founder of Sales-Led GTM Agency shares her wisdom on modern sales techniques.

 

We uncover the art of clarity in communication by focusing on one point per email, preventing message overload.

 

Leslie introduces her groundbreaking "earn the right" concept, a test ensuring each prospect interaction is meaningful. Plus, gain insights into the underestimated power of repetition - making sure your message not only lands but sticks.

 

Relevance is king in sales, and superficial personalisation just won't cut it.

 

Hear personal anecdotes and stories that highlight why parroting LinkedIn profiles or using hollow niceties like "I hope you're well" often backfires.

 

Instead, we champion authentic relevance, demonstrating a deep understanding of the recipient's role and industry to foster trust from the first word.

 

Sales communication should start with genuine insights, transforming every outreach into a golden opportunity to connect and engage meaningfully with prospects.

 

We dissect the importance of grasping a prospect's needs and challenges to elevate engagement and effectiveness in communication.

 

Discover how to craft impactful micro-campaigns that keep your message concise and targeted across multiple channels, even with limited resources.

 

With Leslie's expert guidance, learn how to maintain engagement by addressing the true concerns and aspirations of your audience, ensuring your sales approach is not just heard, but remembered.

 

--------- EPISODE CHAPTERS ---------

 

(0:00:00) - Modern Sales Approaches and Techniques

"Earn the right" concept, repetition in messaging, and valuable insights are crucial in B2B sales communication.

 

(0:09:22) - Relevance Over Personalisation in Sales

How relevance and trust outweigh superficial personalisation in emails, avoiding "I hope you're well" and offering genuine insights.

 

(0:17:43) - Effective Sales Communication Strategies

Understanding customer needs and problems is crucial in sales and change management, highlighting relevance and concise communication.

 

(0:28:39) - Effective Micro Campaign Strategies

Why messages should be sent in a sequence, focusing on one story or problem, with consistency and relevance across channels.

 

Connect with Leslie:  https://www.linkedin.com/in/leslievenetz/

 

Follow me: https://linktr.ee/fredcopestake

 

Take the  Collaborative Selling Scorecard

https://collaborativeselling.scoreapp.com/

 

Watch this episode on YouTube

https://youtu.be/IoJ-TfD4LG8