How AI is changing the role of telco-to-telco services
Inside Out: A TM Forum podcast
Release Date: 08/21/2025
Inside Out: A TM Forum podcast
Few people are better qualified to reflect on the future of our industry than former T-Mobile USA President of Technology Ulf Ewaldsson. In this podcast Ulf explores how the mobile industry can catch a ride on the AI wave as it transitions from 5G to 6G, the future path to relevance and prosperity for mobile operators, and the growing investment gap between the USA, Asia and Europe. Guest Speaker: Ulf Ewaldsson, Former CTO, T Mobile USA Host: Mark Newman, Chief Analyst, TM Forum
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Ashish Surti, Chief Digital Information Officer, Colt Technology Services, discusses how AI is accelerating software development and the challenges of developing longer-term technology strategies in a swiftly changing environment. Among the topics he covers is the changing relationships with vendors; how AI is impacting internal software development, as well as measuring the business value of AI. Guest speaker: Ashish Surti, Chief Digital Information Officer, Colt Technology Services Hosts: Mark Newman, Chief Analyst, TM Forum Joanne Taaffe, Editor in Chief, TM Forum
info_outlineInside Out: A TM Forum podcast
Howard Watson, who is retiring from his role as BT's Chief Security and Networks Officer, shares his perspective on today's telecoms industry gained from more than 40 years in the technology and telecoms space. Guest speakers: Howard Watson, Chief Security & Networks Officer, BT Host: Mark Newman, Chief Analyst, TM Forum Joanne Taaffe, Editor in Chief, TM Forum
info_outlineInside Out: A TM Forum podcast
Axiata Group is one of the most innovative operator groups in Asia. Its Ideamart API monetization platform is the most successful of its type in the global CSP community. In this podcast we talk with Axiata Group CIO Anthony Rodrigo and TM Forum Executive Vice President Willie Stegmann about the external and internal forces that are forcing CIOs to “reinvent” the IT function in the AI era. We also hear from Anthony about the emergence of Axiata Digital Labs as the software engineering function that is transforming IT operations across Axiata opcos. Discussion points What are the most...
info_outlineInside Out: A TM Forum podcast
Indonesia’s IOH is seeking to change how it serves customers and runs its business by becoming an AI-native techco. This entails building sovereign AI solutions for enterprises; supporting the country’s efforts to democratize the use of AI tools by Indonesians for Indonesians; and using AI to enhance its network and business operations. A central concern for IOH and other telcos is trust, particularly in complex, multi‑agent AI environments where autonomous agents can generate code, create other agents, and change behavior in real time. Both speakers stressed that traditional...
info_outlineInside Out: A TM Forum podcast
Orange Group CIO Koen Vermeulen is in no doubt about the impact of AI on the telecoms sector, Rather than viewing it merely as a tool to accelerate transformation, Vermeulen reckons that AI represents a transformative force that is changing how industries are operating. In this podcast we explore how and where AI is already being adopted within Orange’s IT organization. The use of AI to drive greater speed in the IT organization is a theme comes up regularly in our discussion and Koen speaks with huge enthusiasm about using the power of AI to fundamentally transform the Software Development...
info_outlineInside Out: A TM Forum podcast
Rene Felber is Chair of the TM Forum TPAC (TechCo, People and Culture) Collaboration Project, and he is joined by Ishari Siriwardane, General Manager for Transformation at SLT and key member of the group. In this podcast they speak to TM Forum’s Principal Analyst Dean Ramsay about group’s aims and progress. The conversation focuses on the impact AI is having on telecoms people and culture and what strategies the group are seeing from a leadership perspective. Are telco leaders making the right decisions on reskilling?
info_outlineInside Out: A TM Forum podcast
Saad Syed, CEO of Chenosis — MTN’s API monetization venture — reveals how the company is shaping the future of Africa’s digital economy. From a bold start-up culture to focused vertical strategies and early market wins, discover how Chenosis is unlocking new opportunities and driving innovation across the continent. Guest Speakers: Saad Syed, CEO, Chenosis Host: Mark Newman, Chief Analyst, TM Forum
info_outlineInside Out: A TM Forum podcast
Veteran analyst Stéphane Téral, Founder & Chief Analyst at Téral Research, joins TM Forum Senior Analyst Richard Webb to discuss the 5G landscape, drawing on historic CSP investment cycles, the role of AI and automation in RAN, and what the future may hold with 6G.
info_outlineInside Out: A TM Forum podcast
In this episode, we explore how AI is reshaping telco-to-telco services and transforming the way operators collaborate. Tom Loozen, Managing Partner at Telco+, NCS, and Mark Newman, Chief Analyst at TM Forum, share their insights on the opportunities, challenges, and future of AI in the telecoms space.
info_outlineIn this episode, we explore how AI is reshaping telco-to-telco services and transforming the way operators collaborate. Tom Loozen, Managing Partner at Telco+, NCS, and Mark Newman, Chief Analyst at TM Forum, share their insights on the opportunities, challenges, and future of AI in the telecoms space.