Let's Talk AI, and... - 145
Tow Business Podcast
In this episode, we reflect on our podcast's journey as we announce the conclusion of regular episodes after 145 shows in six and a half years. We emphasize the importance of quality content for towing professionals while discussing the evolving industry landscape influenced by AI and technology. Practical applications of AI to enhance operations and customer service are explored, reinforcing its role as a supportive tool. We express gratitude to our listeners and partners, encouraging continued engagement with our extensive archive and the towing community, as our commitment to fostering...
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Current News and Discussions - 144
Tow Business Podcast
In this episode of the Tow Business Podcast, we explore the current challenges and opportunities within the towing industry. We discuss the resilience required to handle issues such as employee turnover and staffing shortages as we gear up for winter. The conversation turns to regulatory changes, particularly the FMCSA's transition to digital medical cards, examining its implications and the concerns it raises within our workforce. We share cautionary tales about rescue operations in adverse weather, emphasizing preparedness and safety culture. Our marketing segment considers creative...
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DOT Compliance With Brian Riker - 143
Tow Business Podcast
In this episode, we speak with Brian Riker, a DOT compliance expert in the towing industry. He addresses common misconceptions about towing regulations and highlights the importance of operational compliance for liability management. Brian shares insights on establishing a compliant towing business, the significance of proper record-keeping, and the potential consequences of non-compliance. He offers practical strategies for enhancing safety and training while emphasizing that prioritizing compliance is crucial for protecting both the business and its drivers. Chapters Introduction and...
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Which One Are You? - 142
Tow Business Podcast
In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent miscommunication. We emphasize fostering a positive work environment through effective communication and responsibility, reinforcing professionalism across the board. Introduction to Tow...
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Talking Peer Groups With Bert King - 141
Tow Business Podcast
Chapters Introduction to the Tow Business Podcast Florida Tow Show Recap New Initiatives in Towing Owner's Groups Discussion Consulting Insights from Burt King The Role of Ego in Business Marketing Strategies for Towers Interest in Owner's Groups Personal Experiences and Accountability Contact Information and Closing Remarks Long Summary In this episode of the Tow Business Podcast, we delve deep into the intricacies of the towing industry, drawing insights from our recent experiences and interactions at the Florida Tow Show and...
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Tow Summit Highlights - 140
Tow Business Podcast
Chapters Introduction to Tow Business Podcast Spring Break and Florida Tow Show AI in the Towing Industry Compliance and Safety Insights Marketing and Business Growth Future Innovations in Towing Conclusion and Wrap-Up Brief Summary In this episode, we discuss key topics in the towing industry with my co-host Brad, including our experiences at the Florida Tow Show and insights from the ATRI Report on anti-predatory towing measures. We highlight the impact of economic uncertainties and tariffs on our operations, as well as the potential of AI to...
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How Are You Dealing With Increased Costs - 139
Tow Business Podcast
In this episode, I team up with Brad to discuss the latest in the towing industry, sharing personal updates and the impact of recent weather events on our operations. We explore effective marketing strategies, highlighting the importance of targeted advertising and the need to address rising operational costs through rate adjustments. We share insights on competition and insurance challenges, emphasizing the necessity for operators to stay informed about regulatory issues. I wrap up with a light personal note and invite listener feedback, promoting safety and professionalism in the towing...
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You Broke My Broken Liftgate! - 138
Tow Business Podcast
In this episode of the Tow Business Podcast, Jeff shares his whirlwind experience dealing with four different tow truck companies during a recent trip, offering insights on customer service and efficiency in the industry. Brad discusses the challenges of replacing one of his trucks, weighing the options and costs involved. Jeff then wraps up with two wild stories about bogus damage claims on liftgates—shedding light on the importance of documentation and protecting your business from false accusations. Tune in for real-world lessons, industry talk, and a few laughs along the way!
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Straight From Traxero - 137
Tow Business Podcast
Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.
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Scam Talk With Dennis McGowan - 136
Tow Business Podcast
Welcome to the Tow Business Podcast, the towing industry’s longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals. In this podcast, our discussion often traverses various pressing topics,...
info_outlineA major auto club has come out in support of Congestion Charges. We also discuss the Not So Crazy TRIP Invoice that is in the news and try to provide some insight to the costs of participating in the TRIP Program.