Transforming Patient Navigation Through Tech and Tenacity
Release Date: 07/31/2025
Transaction Healthcare
Dean Gould is a Member of Dykema Gossett PLLC, a national full-service law firm. In his role, he advises healthcare industry clients and dental service organizations (DSOs) on strategic transactions, including acquisitions, mergers, recapitalizations, and divestitures. Dean also assists clients in forming regulatory-compliant practice management structures and equity incentive arrangements for key employees. In this episode… The healthcare transaction landscape is becoming increasingly complex as providers, investors, and advisors navigate evolving regulations and market pressures. With new...
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Zak Eisenberg is the Vice President of Merritt Healthcare Advisors, which provides investment banking services to healthcare services organizations. In his role, he manages the strategic development and execution of ASC, surgical hospital, and physician practice transactions. Zak specializes in sourcing and analyzing transactions and capital and negotiating and structuring investments. Previously, he was a Biofund Venture Analyst at New Orleans Bioinnovation Center, a biotech and life science-focused venture capital firm, and led the analysis team at a renewable energy-focused private equity...
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Rani Khetarpal is the Co-founder and CEO of NavPoint Health, a company dedicated to advancing patient navigation and care coordination through innovative technology solutions. With over 25 years of experience across pharmaceuticals, digital health, and value-based care, she brings a strategic and mission-driven approach to transforming healthcare. Previously, she held leadership roles at companies including GSK, Teva, and CVS, and founded and exited Global Transitional Care, the first Medicare-recognized transitional medicine provider. Rani is also the President of the Academy of Oncology...
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Dusty Majumdar is the CEO of PredxBio, a precision pathology company leveraging AI and spatial biology to transform cancer diagnostics and therapeutics. With over two decades of leadership experience in precision healthcare, he has held senior roles at the American Society of Clinical Oncology, IBM, Exact Sciences, and GE Healthcare. Dusty has spoken at numerous forums, including The Economist War on Cancer and a MIT plenary lecture on AI in healthcare. In this episode… Despite recent advances in cancer research, early detection and effective treatment remain major challenges. Traditional...
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Christopher (Chris) Raphaely is the Co-chair of the Health Care & Life Sciences Practice Group at Cozen O’Connor, a full-service law firm with practices in litigation, business, and government relations. In his role, he provides transactional and regulatory counsel to various healthcare providers and investors. With nearly three decades of experience in the healthcare industry, Chris specializes in mergers and acquisitions, payer negotiations, HIPAA compliance, and value-based payment arrangements. Before joining Cozen O’Connor, he served as Deputy General Counsel at Jefferson...
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Zak Eisenberg is the Vice President of Merritt Healthcare Advisors, which provides investment banking services to healthcare services organizations. In his role, he manages the strategic development and execution of ASC, surgical hospital, and physician practice transactions. Zak specializes in sourcing and analyzing transactions and capital and negotiating and structuring investments. Previously, he was a Biofund Venture Analyst at New Orleans Bioinnovation Center, a biotech and life science-focused venture capital firm, and led the analysis team at a renewable energy-focused private equity...
info_outlineTransaction Healthcare
Zak Eisenberg is the Vice President of Merritt Healthcare Advisors, which provides investment banking services to healthcare services organizations. In his role, he manages the strategic development and execution of ASC, surgical hospital, and physician practice transactions. Zak specializes in sourcing and analyzing transactions and capital and negotiating and structuring investments. Previously, he was a Biofund Venture Analyst at New Orleans Bioinnovation Center, a biotech and life science-focused venture capital firm, and led the analysis team at a renewable energy-focused private equity...
info_outlineTransaction Healthcare
Zak Eisenberg is the Vice President of Merritt Healthcare Advisors, which provides investment banking services to healthcare services organizations. In his role, he manages the strategic development and execution of ASC, surgical hospital, and physician practice transactions. Zak specializes in sourcing and analyzing transactions and capital and negotiating and structuring investments. Previously, he was a Biofund Venture Analyst at New Orleans Bioinnovation Center, a biotech and life science-focused venture capital firm, and led the analysis team at a renewable energy-focused private equity...
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Bart Walker is a Partner at McGuireWoods, an international law firm, and a co-leader of the firm’s healthcare and life sciences industry team. In his role, he focuses on healthcare mergers and acquisitions, strategic joint ventures, and regulatory compliance, advising healthcare providers, private equity sponsors, and lenders. Bart’s clients include hospitals, ambulatory surgery centers, dental service organizations, urgent care providers, and large physician group practices. He has been recognized as an emerging leader in mergers and acquisitions by The M&A Advisor. In this episode…...
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Dr. Michelle Nguyen, MD, is a Gastroenterology Specialist at Unio Specialty Care, a multi-specialty physician practice. As a board-certified gastroenterologist, she has over 15 years of experience specializing in esophageal diseases and quality metrics in colonoscopy. Dr. Nguyen has held leadership positions, including Chief of Gastroenterology in Santa Cruz and an Infusion Site Lead at the Palo Alto Medical Foundation. In this episode… Healthcare professionals often face a difficult choice: stay within large, structured health systems with financial stability or take the leap into...
info_outlineRani Khetarpal is the Co-founder and CEO of NavPoint Health, a company dedicated to advancing patient navigation and care coordination through innovative technology solutions. With over 25 years of experience across pharmaceuticals, digital health, and value-based care, she brings a strategic and mission-driven approach to transforming healthcare. Previously, she held leadership roles at companies including GSK, Teva, and CVS, and founded and exited Global Transitional Care, the first Medicare-recognized transitional medicine provider. Rani is also the President of the Academy of Oncology Nurse & Patient Navigators and Founding Partner of Raviya Health Solutions.
In this episode…
For patients with chronic or complex conditions, the healthcare system can feel like a maze of confusion, missed handoffs, and limited support. Despite breakthroughs in treatment, the human side of care — like coordination, communication, and patient guidance — is often fragmented or under-resourced. How can healthcare leaders bridge the gap between clinical care and patient experience in a scalable, sustainable way?
Rani Khetarpal, a healthcare executive with extensive experience in pharmaceuticals, value-based care, and digital health, shares how early career pivots and entrepreneurial instincts led her to tackle the fragmentation in patient support services. Rani emphasizes the importance of understanding operational inefficiencies from both clinical and administrative perspectives and recommends a hybrid approach that combines technology with human connection. She highlights the evolution of navigation roles, the rise of risk-based models, and the necessity of strong partnerships to scale solutions across diverse healthcare systems.
In this episode of Transaction Healthcare, Zak Eisenberg interviews Rani Khetarpal, CEO of NavPoint Health, about transforming patient navigation through innovation and experience. Rani shares how her corporate background informed her entrepreneurial ventures and how timing is crucial when introducing healthcare solutions. She also discusses the emergence of principal illness navigation codes, the human-AI balance in care coordination, and why second-time founders approach building differently.