S05 S08: How to use the hidden asset in your Dental Practice to increase sales by 20% in the next 90 days
Release Date: 09/15/2021
Two Reds are Better than One
We asked Claire Nightingale to return as a guest and share with us the pains and pleasure of both buying and selling an orthodontic practice. This interview will help any dentist (specialist or general) who is interested in embarkation (or disembarkation) from Ownership. Claire’s first attempt at Ownership was a painful failure and she explains why - and equally why it was another 9 years before she acquired her own business. In part 1 we talk about that slow journey into Ownership. In part 2 the challenges of growing a business from “pen and...
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Ashley and I have known and worked with Gareth and Amanda Small at Helens Bay Dental Practice for so many years that Eddie remembers us as part of their dinner conversation when he and his sister Emily came home from school. Emily is now a dental therapist working in Dubai and Eddie is a dentist who commutes between London and Helens Bay (just outside Belfast) on a weekly basis. In this conversation, we trace Eddie’s life so far (one of our youngest ever guests) from thinking about dentistry at the age of 6, becoming more interested in his parent’s work from age 11...
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Have you ever considered what a new patient enquiry is worth to your practice? If a patient is interested in some cosmetic treatments, for example short term orthodontics, bonding, teeth whitening, or implants, each telephone call could be potentially worth thousands of pounds. If a patient is enquiring about just becoming a patient and they join your membership plan, over a ten-year relationship, then they could easily spend several thousands of pounds with you. This is becoming increasingly important as patients are often shopping around, and some of them are enquiring about NHS...
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One of the biggest challenges Owners and Practice Managers face is creating a highly motivated team that performs at a top level all of the time. A culture in which everyone loves coming to work to do their best, and in which they know they can reach their full potential. A culture that very few practices manage to achieve. Marina and Michael Chan have succeeded within their stunning Dental Practice, Iconic Dentistry & Medispa in Perth in Western Australia. Not only is the interior of the Practice beautiful, including a self-playing piano in the reception area,...
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On this month’s podcast we welcome the former owner of Queen's Gate Orthodontics (South Kensington), Dr. Claire Nightingale - now a part of the Dentex family of practices. We begin by reminiscing that Chris first heard Claire speak at the 2019 BOS annual conference and, thus inspired, he asked for an interview for his own clients in January 2020. Claire shared her commitment to digital workflow and virtual consultation, little realising that, just a few weeks later, we would be plunged into lockdown and that, on the return to work, her new business practices would accelerate...
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In this month’s podcast we interview Chris Ball - Co-Founder of a super-successful private squat in Preston, Lancashire - Dentistry by Cure Clinics. For anyone considering future practice ownership, anyone who has purchased or opened a clinic in the last few years - and for anybody who may have “lost their mojo” - this conversation is a must. Chris shares with us his personal life story and also a detailed account of the planning and execution of the squat opening in May 2022. By the way - the business has been a huge success story with record sales, full surgeries...
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Karl Walker Finch is our latest guest on the 'Two Reds are Better than One Podcast'. Karl graduated in 2010 in Liverpool and then spent the next 5 years working as an associate on the Wirral before joining Lindley Dental in Huddersfield as an associate who announced on his first day that someday he wanted his own place. Very early on in his career, Karl discovered two passions. His first was for Implants and in 2014 took a Masters in Implantology and the other was that he had an Entrepreneurial streak in him, and that he wanted to be a Practice Owner one day. In 2022, he became a Practice...
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This month we meet with Lisa Catto, founder of And creator of: who talks to us about the three critical results of the work she does for dental practices: Saving time; Getting organised and Growing sales. Nothing to not like there. Lisa has run her own businesses since the age of 19 and has a bewildering CV that includes: Turning a roller-skating rink into a rave venue; Running an animation art gallery in central London; Pioneering computer games and digital marketing before the internet “was a thing” and we were using floppy disks and...
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On todays 'Two Reds are Better than One Podcast' Ashley and Chris discuss their highs and lows of 2022 and share their goals and aspirations for 2023. Like never before, Ashley and Chris open their hearts and share some very personal stories and as usual, there is no holding back. As usual, there are many lessons and takeaways for your own personal and business life. In this podcast you will discover; How a Hotel seriously messed up one of Ashley's Courses and how shabbily they dealt with the issue, losing a £200,000 client overnight. This is how not to deal with complaints. How a One...
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With mental health at the top of the agenda for leaders, managers and in our own lives, we welcomed Dr. Mahrukh Khwaja to this month’s podcast to discover how she has used her own experiences with burnout and depression to help others in dentistry.
info_outline- Why Hygienists/Therapists are under utilised
- Changes since Covid 19 and why NOW is a great time to re-invent your Hygiene/Therapy Department
- How it is possible to free up 40-50% of a dentist's time
- Why the Scale and Polish appointments don't work anymore
- How Hygienists and Therapists can grow sales and the mind set that is needed
- How to sell and promote more product sales
- How to maximise the benefits of the IntraOral Cameras and Scanners in your dental practice
- Why a different conversation is needed between Hygiene/Therapist and the Principal