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S05 E16: Building a 10-practice dental business based on what you learned from your Dad

Two Reds are Better than One

Release Date: 07/18/2022

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We are currently in the most challenging recruitment and retention crises in dentistry for 25 years and if that was not enough, we are also in one of the worst cost of living crises in 40 years.   With people swapping jobs for more money, It has never been more important to look at how to keep and recruit the best talent.   You have to show up as a great leader..   In the latest episode of 'Two Reds are Better than One' Ashley and Chris interviewed David Taylor who like Ashley, was an ex Dale Carnegie Master Leadership Trainer.   David has been delivering...

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S05 E16: Building a 10-practice dental business based on what you learned from your Dad show art S05 E16: Building a 10-practice dental business based on what you learned from your Dad

Two Reds are Better than One

Today we welcome the co-owner and Operations Director for a 10-practice West Midlands micro-corporate - Tri-Dental - a warm welcome to Polly Bhambra.   Buckle up and get ready for the ride - because Polly is a powerhouse of enthusiasm for what it takes to grow a Champions League dental business in the current challenging landscape.   Polly shares with us her unique childhood and career pathway and in this interview you will learn: About her childhood - one of five children of Indian immigrant parents from India who arrived with nothing in the 1960’s; How her father (known locally...

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More Episodes

Today we welcome the co-owner and Operations Director for a 10-practice West Midlands micro-corporate - Tri-Dental - a warm welcome to Polly Bhambra.

 
Buckle up and get ready for the ride - because Polly is a powerhouse of enthusiasm for what it takes to grow a Champions League dental business in the current challenging landscape.
 
Polly shares with us her unique childhood and career pathway and in this interview you will learn:
  • About her childhood - one of five children of Indian immigrant parents from India who arrived with nothing in the 1960’s;
  • How her father (known locally as "Mr. Singh") grew his own business and instilled in his children a work-ethic and people-ethic that forms the core values of Tri-Dental today;
  • Why “respect” is one of those core values;
  • Why “bitching is bullying” and what to do about it;
  • The 4 questions Polly always asks herself when interviewing new team members and clinicians;
  • How Tri-Dental onboard new team members and then keep them self-motivated;
  • Polly’s own unique career pathway (no spoilers here - but you’ll never guess);
  • Why and how she bought a derelict dental practice in 2006 and how it has grown into Tri-Dental;
  • Dealing with the current recruitment and retention crisis;
  • What do do and say when a team member presents you with a better offer from a new Employer and asks you to match it.;
  • How Polly sees the next 18 months in dentistry UK.
This interview is a belter and we are so grateful that Polly gave us her time and shared her story and insights.