S09 E01: The Howard Farran Experience
Two Reds are Better than One
In today's episode of our podcast, hosts Ashley and Chris had the distinct honour of interviewing the esteemed Dr. Howard Farran. Dr. Farran, DDS, MBA, is the visionary founder and owner of and Dentaltown magazine. With over three decades of experience practicing dentistry at Today’s Dental in the Phoenix metropolitan area, he is a luminary in the field. Notably, in 2017, Incisal Edge magazine recognized him as one of the 32 most influential figures in dentistry. Since 1990, Dr. Farran has been an international lecturer, renowned for his candid, humorous, and practical insights...
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S08 E12: Create your own economy in 2026: why the “used to” practices will struggle, and what to do instead
Two Reds are Better than One
In this end-of-year episode of Two Reds Are Better Than One, I’m joined by Ashley, speaking from a hotel in Vietnam with 10 days of rest behind him and a welcome pause before Christmas. We keep it informal, unscripted, and focused on what practice owners and teams need to be thinking about as 2026 approaches. We touch first on the news cycle, including the government’s announcement of a new NHS dental contract due to land in April, with the important caveat that at the time of recording there was no meaningful detail, so judgement needs to wait for the small print. The wider point is...
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S08 E11: From Burnout to Balance – Dr Casper Bots on Rediscovering Joy in Dentistry
Two Reds are Better than One
In this episode of the Two Reds podcast, Chris Barrow and Ashley Latter are joined by Dutch dentist, entrepreneur, and educator Dr Casper Bots for a wide-ranging and inspiring conversation that bridges clinical practice, professional development, and personal wellbeing. Casper splits his time between the Netherlands and Liverpool, where he practises at Dr Rez Dental. With a deep understanding of the structural differences between UK and Dutch dentistry — from fixed fees to delegated clinical workflows — Casper brings a refreshing international perspective to the table. But...
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S08 E10: White Space, Wealth & Winning Mindsets: Surviving the Economic Squeeze
Two Reds are Better than One
In this month’s episode of The Two Reds are Better than One Podcast, we’re tackling what’s on everyone’s mind right now — the economy. With the UK budget announcement just around the corner and practice owners already seeing more white space in their diaries, it’s clear things are tightening up out there. Patients are thinking twice, delaying treatment, and it’s becoming harder to keep things moving at the same pace as before. But it’s not all doom and gloom. In this episode, we share some practical strategies to help you not just survive, but thrive through the months...
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S08 E09: Surviving to Thriving - How to prosper in a tough economy
Two Reds are Better than One
In this episode of "Two Reds are Better than One" podcast, Chris and Ashley explore a variety of customer service experiences from their travels, highlighting both excellent and poor examples. These stories offer valuable lessons for dentists and practice owners. The insights shared in this episode are so impactful that everyone in the practice should listen. In this episode, you will discover: Chris's Experience at Bupa: Chris recounts his experience when attending a health screening at Bupa, where the response was less than satisfactory. This underscores the critical role of...
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S08 E08: The Perfect Dental Consultation
Two Reds are Better than One
In this month's episode of The Two Reds are Better than One podcast, Ashley and I take a rare opportunity to record without a guest. Instead, we open the doors to a candid conversation about two themes that sit at the heart of every successful dental practice: building teams and conducting consultations. We begin with a brief detour into football – reflecting on Manchester United’s opening game of the season and drawing parallels between rebuilding a football squad and rebuilding a dental team. The lesson? Culture eats strategy for breakfast, whether you’re on the pitch or in...
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S08 E07: From Barnsley to the Boardroom: Dean Hallows on 40 Years in Dentistry and the Future of Innovation
Two Reds are Better than One
In this episode, Chris and Ashley are joined by a true industry heavyweight: Dean Hallows, Managing Director of Dental Directory and a 40-year veteran of the UK dental industry. Recording from three corners of Europe - Cheshire, Sardinia, and sunny Essex - the conversation ranges from the accidental beginnings of Dean’s career in 1986 to his leadership role today, overseeing one of the UK’s most recognised dental supply businesses. This candid, insightful chat covers everything from mentorship and market evolution to the real-world implications of AI in dentistry, what leaders should be...
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S08 E06: From Uganda to Digital Dentistry: Dr. Jit Hindocha’s Inspiring 40-Year Journey
Two Reds are Better than One
In this captivating episode, Ashley and Chris sit down with Dr. Jit Hindocha, Principal Dentist at Total Dental Care, celebrating 40 remarkable years in dentistry (1985–2025). Born in Uganda, Jit shares his powerful story of arriving in England at just 10 years old after his family was expelled by Idi Amin, losing everything but holding onto determination and resilience. In this episode you'll learn about: Jit’s early years in Leicester—living with 11 family members in a 3-bedroom house, hustling with part-time jobs, and how his family’s perseverance shaped his work ethic and...
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S08 E05: From authentic care to community charm: Steve Tangney’s strategies to attract and retain patients
Two Reds are Better than One
After receiving incredible feedback from our listeners, we invited Steve Tangney back for Part Two! If you haven't listened to Part One yet, be sure to check it out . There, Steve shared his valuable strategies on how to create a world-class team. The exciting news is that we have another inspiring interview for you. This time, Steve focuses on how his practice effectively attracts new patients. He shares numerous ideas that you can implement no matter where you are based. In this interview, you will discover: How doing the right thing by your patients and being authentic is key to...
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S08 E04: Steve Tangney's remarkable journey: from Cork to Batemans Bay, Sydney
Two Reds are Better than One
Steve Tangney qualified in 2008 and moved from his hometown of Cork to work in London. During a period of travelling, he met the love of his life – now his wife – on the Gold Coast, where he also worked for a while. While his time there was influential, it was his experience at Avenue Dental on the Sunshine Coast (Sunny Coast) that made the biggest impact on his professional outlook. The owner’s focus on cultivating a superb team culture stood out to Steve as the secret to their success. In 2017, Steve seized the opportunity to purchase a dental practice in Batemans Bay, a short plane...
info_outlineIf you walk round Manchester city centre, you will often see the above statement, ' WE DO THINGS DIFFERENTLY HERE' which glorifys Manchester's achievements in the world and why Mancuncians are different. We have tweaked the above statement slightly for our guest today and you will see why when you listen to the interview.
Born in Glasgow, Lawrence decided to take some time out to travel the world and then visited Sydney 11 years ago to do some dentistry for several months. He ended up staying and now Lawrence is partner in Spa Dental Dentist in Sydney CBD | Spa Dental Sydney CBD and three other Practices around Sydney.
He is in the top five producers of Invisalign in the whole of Australia and as you listen to Lawrence you will clearly see how obsessive he is about the 'Patient Journey' and how they stand out from a very crowded market place.
Have a pen and note pad to make lots of notes, this interview is full of gems.
You will discover;
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How his practice and his team obsess about customer service
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You will understand his philosophy behind the refurbishment. of Spa Dental, to make it completely different to any other DP
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The absolute mission of giving the patient a completely different experience to any other dental practices
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How the practice gets five start google reviews and how they educate the patient on what to write.
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Google reviews you need 150 of them before you get on the start line
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The steps to the perfect patient journey and consultation
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How most of the work has been done before the patient has even visited the practice
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'The hidden camera' you will have to wait to the very end to hear about this strategy
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The super associate what it means
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Instagram - how to make it a success