S07 E04: Top Tips for starting, growing and selling your dental business - and the role of bespoke CRM software in the modern dental practice
Release Date: 03/26/2024
S09 E09: It’s time to talk menopause: Educating and supporting dental teams
Two Reds are Better than One
Brain fog, exhaustion and the pressure to carry on as normal. For women experiencing perimenopause and menopause, working in a busy dental practice can bring challenges that colleagues may never see. In this week’s episode of Two Reds Are Better Than One, Chris and Ashley are joined by two guests for an honest conversation about menopause, its impact on working life and what dental teams can do to offer better support. Eve Waters, Practice Manager at Newcastle Advanced Dentistry, reached out to suggest the topic and bravely offered to share her own experience. We also invited , certified...
info_outline
S09 E08: Starting from Scratch: Why nice guys can win in dentistry
Two Reds are Better than One
What does it take to open a dental practice from scratch, attract your first patients and keep going when life gets difficult? In this episode of Two Reds Are Better Than One, Chris Barrow and Ashley Latter welcome Rupchhen Tamang, co-founder of Mapperley Dental Studio in Nottingham, for an honest conversation about ambition, resilience and building a business on your own terms. Born in Nepal, Rupchhen moved to the UK aged ten. His father’s military career initially pointed him towards the army, but a series of decisions about further education led him to dentistry at Sheffield. What...
info_outline
S09 E07: Peak Performance: "The Power of Health, Nutrition, and Sleep"
Two Reds are Better than One
A few years ago, on reaching the milestone age of 50, Harry Singh found himself at a turning point. A casual remark from his wife about his physique sparked a transformation that would go on to affect far more than just his fitness. Once known for late nights at the bar and eating junk food, Harry committed to a much more disciplined way of living. He transformed his diet, prioritised his health and made eight hours of sleep each night non-negotiable. The results have gone far beyond the physical, significantly improving his performance at work as well as his income. Remarkably, Harry...
info_outline
S09 E06: Beyond dentistry: four pillars, better systems and the AI-powered practice manager
Two Reds are Better than One
In this episode of the Two Reds Podcast, Chris Barrow and Ashley Latter welcome back Julia Riese, Director of Marketing and Operations at Coastal Dental Care in Australia, for a wide-ranging conversation about leadership, systems, practice growth and the practical use of AI in dental business management. The first part of the conversation focuses on Julia’s book, Beyond Dentistry: Mastering the Four Pillars to Succeed with Your Dental Practice. Remarkably, Julia wrote the first draft in just 30 days while continuing to work full time, committing to a disciplined daily writing target and...
info_outline
S09 E05: Filling financial gaps: The three big mistakes your accountant might be making that are costing you thousands of pounds
Two Reds are Better than One
Jodie Loveday is an accountant with over 38 years of experience. She now works with Hesketh Consultancy, where her eye for detail has helped uncover significant accounting errors in 100% of new dental clients. These errors can often cost practices tens of thousands of pounds and lead to poor business decisions. In this stimulating interview, Ashley and Chris speak to Jodie about three common mistakes she frequently discovers when taking on new dental clients. The three key areas discussed are: 1. Income recognition Jodie explains how income is posted to the accounts and why recording income in...
info_outline
S09 E04: The Reality of Leadership: Resilience, Belief and Better Conversations
Two Reds are Better than One
In this episode of the Two Reds podcast, Chris Barrow and Ashley Latter park the polished version of business life and talk about the real world instead. Ashley joins the conversation after a brutal few days, with serious water damage at his training centre, a lost weekend of clearing up, and another demanding week of travel and delivery ahead. It is an honest reminder that leadership often means carrying on when you are tired, frustrated and running on reserve. Ashley shares his main lesson from Australia. The clinicians who use digital scanners most consistently tend to do the most...
info_outline
S09 E03: Paul Abrahams on ownership, innovation, and knowing when to let go
Two Reds are Better than One
In this episode of the Two Reds podcast, Chris Barrow is joined by Dr Paul Abrahams of Smile More Dental Care in London for a thoughtful and wide-ranging conversation about career longevity, practice ownership, innovation and exit strategy. With Ashley Latter away in Australia, Chris and Paul take the opportunity to explore Paul’s remarkable journey from an uncertain start in the early 1980s, through qualification at Guy’s in 1989, to building and eventually selling a highly respected two-surgery private practice in St John’s Wood. Paul reflects on the early influence of retail...
info_outline
S09 E02: From One Practice to Seventeen: The Coastal Dental Growth Model
Two Reds are Better than One
In the latest edition of Two Reds are Better than One, we woke up super early, to interview Franck Page, the owner of Coastal Dental Care in Australia's Gold Coast, and Julia Riese, the Group Director of Marketing & Operations. Franck, who graduated in 1993, quickly became a part owner of a dental practice within a year. His passion for practice ownership has led him to expand his group to 17 offices, a wholesale dental business, two labs, 83 clinicians, and 300 staff members. His innovative business model, which he discusses in detail, involves part ownership of practices with other...
info_outline
S09 E01: The Howard Farran Experience
Two Reds are Better than One
In today's episode of our podcast, hosts Ashley and Chris had the distinct honour of interviewing the esteemed Dr. Howard Farran. Dr. Farran, DDS, MBA, is the visionary founder and owner of and Dentaltown magazine. With over three decades of experience practicing dentistry at Today’s Dental in the Phoenix metropolitan area, he is a luminary in the field. Notably, in 2017, Incisal Edge magazine recognized him as one of the 32 most influential figures in dentistry. Since 1990, Dr. Farran has been an international lecturer, renowned for his candid, humorous, and practical insights...
info_outline
S08 E12: Create your own economy in 2026: why the “used to” practices will struggle, and what to do instead
Two Reds are Better than One
In this end-of-year episode of Two Reds Are Better Than One, I’m joined by Ashley, speaking from a hotel in Vietnam with 10 days of rest behind him and a welcome pause before Christmas. We keep it informal, unscripted, and focused on what practice owners and teams need to be thinking about as 2026 approaches. We touch first on the news cycle, including the government’s announcement of a new NHS dental contract due to land in April, with the important caveat that at the time of recording there was no meaningful detail, so judgement needs to wait for the small print. The wider point is...
info_outline- Why a fascination for building teams led him into the tech sector;
- His previous life in business and how he ended up as CEO of Britain’s most popular Dental CRM company;
- Top tips for start ups - whether tech or dental;
- More top tips when you come to sell your business and when (and when not) to take on investors;
- Probably the clearest explanation of the benefits of CRM that you will ever hear;
- Crossing the implementation gap - how to get your team to buy into and start using new technology;
- What’s coming - where A.I and telecoms innovation are going to take CRM and dental practice management over the next three years.