What's Next In: Building the digital rails to go the last mile
Release Date: 09/19/2023
What’s Next In: What’s next in real-time payments
What's Next In
In the latest episode of host Vicki Hyman chats with , Mastercard's executive vice president for , about the growth of real-time account-to-account payments, what it means beyond speed, and how it can help enable greater financial inclusion and financial well-being. “Sophisticated payment systems are a driver of economic growth and inclusion,” Reynolds says. “Being part of the digital world, part of the financial ecosystem then drives up financial literacy. It drives up people’s track records that can also be used in terms of credit and lending.”
info_outline
What's Next In: Finding a better way to manage online subscriptions
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Minna Technologies CEO Navpreet Randhawa and Melanie Fuller, Mastercard’s senior vice president of product for experience and disputes, about the growth of the subscription economy, the pains that have come along with it, and how to fix them. Subscription economy revenue , up from $593 billion in 2024, and the business model is finding favor in unexpected sectors, such as travel. But the experience of managing...
info_outline
What's Next In: How fintechs take flight
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Sabrina Tharani, who leads Mastercard’s , which is celebrating its 10th anniversary this month. The program now counts more than 400 startups as alumni that have collectively raised more than $25 billion in post-program capital. Among them are New York-based , which analyzes transaction data on behalf of financial brands to generate customer attributes and next-best actions for consumers and small...
info_outline
What's Next In: What’s on tap for in-store checkout?
What's Next In
From swipe to dip to tap to smile? On the podcast "What's Next In," Mastercard’s Jennifer Marriner and Dennis Gamiello discuss with host Vicki Hyman the evolution of physical checkout, from the to and beyond, including the rise of in store. Looking ahead, they discuss the future of checkout as a place where online and offline experiences converge, with hyper-personalized shopping experiences and seamless checkouts. “Think about the experience you can offer, the rewards, everything associated with that payment,” Gamiello says. “I show up, I’m...
info_outline
What's Next In: Why cyber scams are on the rise
What's Next In
With rise of advanced technology, fraudsters are tricking consumers out of more money than ever before, through more channels than ever before: emails, texts, social media, phonecalls. In just the U.S., consumers reported losing , a record — and many people are too embarrassed or ashamed to report they’ve been scammed. In the latest episode of Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Chris Reid, the company’s executive vice president of...
info_outline
What's Next In: Rapper Stix on the ‘gift’ of growing up in Watts and giving back
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman talks with Brandon “Stix” Salaam-Bailey, the Watts-born-and-bred hip-hop artist who is the force behind the , the nonprofit delivering an ever-expanding range of programs — from weekly food distribution, environmental justice initiatives, and coding, financial education and entrepreneurship workshops, to name a few — to underserved residents in his community, where the poverty rate is more than twice the national average, and beyond. On the...
info_outline
What's Next In: Entering the era of empathic AI
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Einat Haftel, the chief product officer at Dynamic Yield, the AI-powered experience operating system that helps companies build hyper-personalized digital experiences with great agility and speed. And in a modern world where personalization is key, Shopping Muse, Dynamic Yield’s new virtual digital assistant driven by generative AI, is bringing a new edge to conversational commerce. “You can go into a store, talk to consultant,...
info_outline
What's Next In: Going inside of the AI Garage
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Nitendra Rajput, senior vice president and head of Mastercard’s , which applies AI at scale across Mastercard, developing new algorithms and collaborating with teams to design and develop new products and services. Rajput discusses the way cyber criminals are capitalizing on AI, how the company is accelerating the adoption of AI through innovative partnerships, and why it’s critical to put in place guardrails to ensure AI is used...
info_outline
What's Next In: Building the digital rails to go the last mile
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Mastercard's Tara Nathan, the founder of , a digital infrastructure that increases access to critical services including healthcare, agriculture and micro-commerce for people in underserved, remote, and frequently offline communities. As world leaders gather in New York City for the U.N. General Assembly to discuss how to accelerate action on the sustainable development goals, including reducing poverty, hunger, and inequality,...
info_outline
What's Next In: Taking a quantum (computing) leap forward
What's Next In
In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Steve Flinter, vice president for artificial intelligence, machine learning and quantum computing at Mastercard, and Murray Thom, vice president of quantum business innovation at , the British Colombia-based company that develops and delivers quantum computing systems, software and services. They discuss the challenges of evolving quantum computing from the theoretical to the practical — “You’re trying to...
info_outlineIn the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Mastercard's Tara Nathan, the founder of Community Pass, a digital infrastructure that increases access to critical services including healthcare, agriculture and micro-commerce for people in underserved, remote, and frequently offline communities.
As world leaders gather in New York City for the U.N. General Assembly to discuss how to accelerate action on the sustainable development goals, including reducing poverty, hunger, and inequality, Nathan discusses the role the private sector can play in delivering services in a commercially sustainable and scalable way and how people can harness digitization and their own data to improve their lives and livelihoods.
"We're peeling back the layers to a problem and creating solutions," Nathan says. "Digitization is helping to bring critical services and brighter opportunities to people in developing markets — and Mastercard is working to bridge the stiff digital divide."