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Ep. 360: “What People Are Looking For” – A Facility Manager’s Guide to Ergonomics, Health and Wellbeing in the Workplace with Lily Pritchett of Humanscale

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Release Date: 07/15/2025

Ep. 378: “It’s About Strategy Enablement” – Aligning Human Experiences and Operational Insight in the Workplace with Martin Frohock of AVEVA Group Limited show art Ep. 378: “It’s About Strategy Enablement” – Aligning Human Experiences and Operational Insight in the Workplace with Martin Frohock of AVEVA Group Limited

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Martin Frohock is Global Workplace Experience Director at AVEVA where he is passionate about delivering a strategy that aligns with his team’s mission is to connect trusted information and insights that spark industrial ingenuity and help create a more sustainable future. Mike Petrusky asks Martin about how the role of corporate real estate and facility management professionals has evolved to focus on strategy enablement rather than just services and operational support. They explore the power of technology, such as AI and data analytics, and how it will shape the future of real estate and...

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Ep. 377: “Never Lose Focus” – Amplifying the “Voice of the Occupier” in Corporate Real Estate with Adam Hoy of PepsiCo show art Ep. 377: “Never Lose Focus” – Amplifying the “Voice of the Occupier” in Corporate Real Estate with Adam Hoy of PepsiCo

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Adam Hoy is the VP and Global Head of Real Estate who leads the global workplace, real estate, and facilities function at PepsiCo. As the Past President of CoreNet Global UK Chapter, he hosts a podcast called the “Voice of the Occupier” which is committed to advancing the profession and sharing insights and learnings with the wider CRE industry. Mike Petrusky asks Adam about the evolving role of CRE and FM professionals as there is a growing need to become more oriented toward business outcomes and strategic thinking. Adam says that focusing on the needs of the company and understanding...

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Ep. 376: “Learn All That You Can” – Understanding Facility Management Leadership in the Workplace with Edward Kacal of Servus Limited show art Ep. 376: “Learn All That You Can” – Understanding Facility Management Leadership in the Workplace with Edward Kacal of Servus Limited

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Edward Kacal is CEO at Servus Limited in Trinidad and Tobago where he is a proven problem-solver with a blend of analytical and intuitive skills driving positive long-term performance at a company providing outsourced integrated facilities management services. Mike Petrusky asks Eddie about how the facility management industry is evolving and why leaders need to advocate for its growth and recognition both locally and internationally. They explore how AI is impacting the workplace and the FM profession as it revolutionizes building management and operations. Eddie says that FM professionals...

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Ep. 375: “We All Have EQ” – Emotional Intelligence in Facility Management and the Workplace with Becky Spohn, CFM, FMP of ASPCA show art Ep. 375: “We All Have EQ” – Emotional Intelligence in Facility Management and the Workplace with Becky Spohn, CFM, FMP of ASPCA

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Becky Spohn, CFM, FMP is Senior Manager, Facilities Operations at ASPCA in Columbus, OH where she is passionate about ensuring that facilities not only function seamlessly but also serve as strategic assets that advance organizational goals. Mike Petrusky asks Becky about her career in facility management and the influence of the IFMA community, which has provided her with essential training and a supportive network of professionals. They explore the role of Emotional intelligence (EQ) in FM and its role in enabling better communication and problem-solving with vendors, staff, and contractors....

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Ep. 374: “Catch People Doing Things Right” – How Ken Blanchard Changed the Way the World Leads with Author Martha Lawrence of Blanchard show art Ep. 374: “Catch People Doing Things Right” – How Ken Blanchard Changed the Way the World Leads with Author Martha Lawrence of Blanchard

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Martha Lawrence is Executive Editor at Blanchard and author of the book, “Catch People Doing Things Right: How Ken Blanchard Changed the Way the World Leads” in which she paints an intimate portrait of the man behind “The One Minute Manager” and dozens of other influential books. Mike Petrusky asks Martha about Ken Blanchard's leadership philosophy which emphasizes working with people rather than controlling them and they discuss how catching people doing things right can significantly boost energy levels and morale. Martha says that leadership is not just about formal positions, but...

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Ep. 373: “Prioritize Your Output” – Facilities Management: The True Value Proposition with Larry Allen Morgan, CFM, SFP, FMP of SAP and IFMA show art Ep. 373: “Prioritize Your Output” – Facilities Management: The True Value Proposition with Larry Allen Morgan, CFM, SFP, FMP of SAP and IFMA

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Larry Allen Morgan, CFM, SFP, FMP is Senior Facilities Manager and Environmental Management System SME at SAP where he is focused on results driven leadership within the corporate & commercial real estate facilities management industry. Mike Petrusky asks Larry why he believes that FM is “not what we do, but why and how we deliver the value” and they explore historical industry shifts, post-COVID impacts, and transformation of the built environment. Larry says that FM professionals must move beyond surface-level discussions and align with the broader strategic goals of the...

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Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions show art Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Jitske Kramer is a corporate anthropologist, an inspiring speaker, entrepreneur founder of HumanDimensions, and author of the book, “Tricky Times: Navigating The Messy Middle of Change” in which she deciphers the complexities of transition and transformation. Mike Petrusky asks Jitske about the concept of liminality, which refers to the transitional phase during change, where old ways no longer apply, but the new ways are not yet clear. This phase is characterized by uncertainty, anxiety, and the potential for creative solutions, so they discuss how cultures are created through the...

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Ep. 371: “We Want To Do Better” – Navigating Hybrid Work with a Holistic Approach to Workplace Strategy with Pallavi Shrivastava, MRICS, LEED AP of Arcadis show art Ep. 371: “We Want To Do Better” – Navigating Hybrid Work with a Holistic Approach to Workplace Strategy with Pallavi Shrivastava, MRICS, LEED AP of Arcadis

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Pallavi Shrivastava, MRICS, LEED AP is Principal and Global Head for Workplace Strategy at Arcadis where she is passionate about cultivating business intelligence, strategy and pushing growth for the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. Mike Petrusky asks Pallavi about her role as a workplace strategist navigating the hybrid work environment, understanding user needs, and finding the best solutions that align with an organization's vision and the workforce's preferences. They explore innovation in the...

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Ep. 370: “Influence Others” – How Leaders Can Make Workplace Interaction More Productive with Hayley Blunden, PhD of American University’s Kogod School of Business show art Ep. 370: “Influence Others” – How Leaders Can Make Workplace Interaction More Productive with Hayley Blunden, PhD of American University’s Kogod School of Business

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Hayley Blunden, PhD is an Assistant Professor of Management at the Kogod School of Business at American University where she focuses on researching how leaders can make challenging workplace interactions more productive. Mike Petrusky asks Professor Blunden about the new world of work and the workplace and why she believes that human interactions are at the core of organizational success. They explore how managers should take the time to reflect on how their decisions impact workplace dynamics and personal interactions, and why delegation should be carefully managed to empower subordinates...

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Ep. 369: “Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace with Rene van Camp of ISS North America & Guckenheimer show art Ep. 369: “Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace with Rene van Camp of ISS North America & Guckenheimer

Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Rene van Camp is Chief Hospitality Officer at ISS North America, the global facility management company, and Principal of Guckenheimer, its culinary brand where he is a senior leader in luxury and lifestyle hospitality and workplace experience management. Mike Petrusky asks Rene about the role of hospitality in the workplace today and why he believes that developing a culture of service where everyone focuses on the customer first is essential for organizations. They explore the ISS way of hospitality which involves setting clear expectations, providing the necessary tools, continuous...

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Lily Pritchett is Regional Sales Manager at Humanscale and Past President of the IFMA Houston Chapter where she is passionate about consulting with organizations to create experiences that spur creativity and drive innovation with purposeful space design. Mike Petrusky asks Lily about their time together at IFMA’s Facility Fusion conference in Austin where industry partners and FM professionals connected to focus on leadership and caring for the built environment. There is a significant shift in corporate real estate towards flexible spaces, reflecting changes in how people use offices, so the role of facility managers is expanding, requiring a more holistic approach to ergonomics and accessibility. Lily believes that mentoring the next generation of FMs should be a priority for the industry, sustainability is critical, and technology should be leveraged to understand space and align with our goals for the future workplace, so Mike and Lily share practical advice and the inspiration that you will need to be a Workplace Innovator!

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Connect with Lily on LinkedIn: https://www.linkedin.com/in/lilypritchett/

Learn more about Humanscale: https://www.humanscale.com/

Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/