Ep. 372: “Tricky Times” – Navigating the Messy Middle of Change with Author & Corporate Anthropologist Jitske Kramer of HumanDimensions
Release Date: 10/07/2025
Ep. 400: “Do or Do Not” – Celebrating Star Wars, Facility Management and the Future of the Workplace with Friends from our IFMA Community
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Host Mike Petrusky welcomes six past guests from the show to reflect on his past decade of podcasts, the current state of FM, and the future of the workplace as we celebrate our 400th episode. Recorded in San Francisco during IFMA’s Facility Fusion 2026, the conversation centers on how the facility management landscape has dramatically shifted over the years with the need for leadership, culture-building, and understanding human behavior becoming essential for success in the workplace today. Mike and his guests explore how AI and automation are reshaping the FM industry enabling...
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Ep. 399: “Thoughtload” – Manage the Madness and Free Your Team to Do Great Work with Author Liane Davey, PhD
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Liane Davey, PhD is a Keynote Speaker, a NYT Bestselling Author, and Co-founder and Principal at 3COze, Inc. where she is passionate about building high performing teams in a world of perpetual change, conflict, and burnout. Mike Petrusky asks Liane about her brand new book, “Thoughtload: Manage the Madness and Free Your Team to Do Great Work”, in which she argues that the root cause of the madness sapping productivity in today’s offices is with our excessive thoughtload. The "thoughtload" includes not just cognitive workload, but also emotional burdens and depleted energy reserves...
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Ep. 398: “The Ubuntu Workplace” – Designing for Humanity and the Future of Work with Workplace Strategist Hassan Shaikh, PhD
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Hassan Shaikh, PhD is a South African-born workplace strategist who brings over two decades of global experience to reimagining how people and organizations connect through space. Mike Petrusky asks Hassan about his research and the “Ubuntu” philosophy, which means “I am because we are” and serves as an inspiration to design workplaces that elevate our collective wellbeing. Successful workplace innovation requires challenging outdated models and embracing new approaches that center on human experience and diversity, so Mike and Hassan explore how human needs, cultural context,...
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Ep. 397: “Ahead by a Century” – AI Ethics, Continuous Learning, and the Future of Facility Management with Lorri Rowlandson of BGIS
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Lorri Rowlandson is Senior Vice President, Strategy and Innovation at BGIS where she is a strategic and operational real estate executive with global experience delivering integrated real estate services in a distributed portfolio of diverse assets. Mike Petrusky asks Lorri about her updated perspectives on delivering “practical innovation” in the workplace with a focus on measurable results rather than just ideas or "innovation theater”. They explore how AI and automation are rapidly evolving and encourage FM professionals to view change through a variety of lenses including personal...
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Ep. 396: “Just Stay Human” – Designing Solutions that Create Value and Enhance Employee Experiences with Workplace Consultant Tonya Thornburgh
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Tonya Thornburgh is an accomplished workplace leader with years of experience and a passion for leaving people, places and things better than she found them. Mike Petrusky asks Tonya about her career journey and why she believes continuous evolution, experimentation, and learning from failures are essential to long-term innovation and maintaining relevance in the workplace industry today. They explore how innovation in the built environment is less about adopting flashy new tools and more about deeply understanding human behavior, removing friction, and designing adaptable systems. As AI is...
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Ep. 395: “Beyond Aesthetics” – How Multi-Sensory Design Transforms the Workplace with Raul Garcia-Moncada, IIDA, NCIDQ, LEED AP, WELL AP of BR Design Associates
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Raul Garcia-Moncada, IIDA, NCIDQ, LEED AP, WELL AP is Principal & Director of Design at BR Design Associates where he is passionate about collaborating with real estate executives to develop strategies and resource plans that empower teams to achieve high-quality, sustainable results. Mike Petrusky asks Raul why he believes that good design is not just about aesthetics but is intrinsically linked to positive business outcomes. They explore innovation in workplace design and encourage leaders to embrace flexibility, adaptability, and prioritizing well-being in their organizations. Raul says...
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Ep. 394: “You Need Intelligence First” – Smart Buildings, AI, and the Future of Workplace Technology with Melissa Marsh of PLASTARC
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Melissa Marsh is Founder & Executive Director at PLASTARC where she is a passionate practitioner of workplace strategy and a leader in change management services delivering social research and people analytics for the built environment. Mike Petrusky asks Melissa why she believes organizations need to focus on digitizing their real estate assets, ensuring system interoperability, and bridging the gap between people and building data to truly realize the benefits of AI and IoT. They explore how the post-pandemic world has fundamentally changed how cities and offices are occupied, leading to...
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Ep. 393: “Grow Your Strengths” – How FM Leaders Can Embrace Self-Care and Lead with Awareness to Transform Workplace Experience with Sarah Sims of FTI Consulting & IFMA
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Sarah Sims is Americas Regional Head of Workplace Experience at FTI Consulting and President of the Capital Chapter of IFMA in Washington, DC where she is passionate about designing human-centered workplaces at enterprise scale. Mike Petrusky asks Sarah about why she believes that self-awareness and focusing on personal strengths are foundational for professional growth and leadership in her facility management journey. They explore the fast-changing world of the built environment and share stories from their local FM community. Sarah says that innovation in the workplace involves both...
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Ep. 392: “Bringing Their A-Game” – How FM Leaders Can Prioritize Employee Experience and Create Environments Where People Thrive with Bex Moorhouse of WPP
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Bex Moorhouse is Global Head of Strategy, Ops Excellence & Performance - Procurement & REWS at WPP where she is passionate about helping to prioritize employee experience and create environments where people thrive. Mike Petrusky asks Bex about her new role and her passion for cultivating such engaging environments where all employees feel seen, valued, and empowered. She believes that empathy and curiosity are crucial "power skills" for workplace professionals, enabling them to adapt, learn, and lead effectively in changing environments, so she shares that storytelling and clear...
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Ep. 391: “Shaping the Felt Environment” – The Science and Practice of Emotional Wisdom in the Workplace with Joshua Freedman of Six Seconds EQ Network
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Joshua Freedman is CEO and cofounder of Six Seconds, the global emotional intelligence (EQ) network where he is passionate about helping organizations achieve higher engagement, better leadership, and scalable culture change. Mike Petrusky asks Joshua about his new book, “Emotion Rules: The Science and Practice of Emotional Wisdom”, in which he equips leaders with scientific and practical tools for harnessing emotional intelligence to create a positive "felt environment" at work. Emotional intelligence is not only individually measurable but can also be assessed and developed at the...
info_outlineJitske Kramer is a corporate anthropologist, an inspiring speaker, entrepreneur founder of HumanDimensions, and author of the book, “Tricky Times: Navigating The Messy Middle of Change” in which she deciphers the complexities of transition and transformation. Mike Petrusky asks Jitske about the concept of liminality, which refers to the transitional phase during change, where old ways no longer apply, but the new ways are not yet clear. This phase is characterized by uncertainty, anxiety, and the potential for creative solutions, so they discuss how cultures are created through the processes of interaction and decision-making and explore why understanding these processes can help leaders influence and guide cultural shifts within organizations. Jitske believes that the physical layout of workplaces and environments reflects the cultural narrative and values of an organization and facility management leaders can influence that narrative by rearranging the physical world. Mike and Jitske discuss the value of effective communication and offer the practical advice and inspiration you will need to be a Workplace Innovator in your organization!
Connect with Jitske on LinkedIn: https://www.linkedin.com/in/jitskekramer/
Learn more about HumanDimensions and the work Jitske does: https://jitskekramer.com/
Explore Jitske’s book, “Tricky Times”: https://tricky-times.com/
Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/