Ep. 177: Safety Metrics | How to Measure Your Program's Success
The WorkSAFE Podcast | Workplace Safety Strategies
Release Date: 04/21/2026
Ep. 184: Nurse Case Managers | The Advocates Behind Severe Claims
The WorkSAFE Podcast | Workplace Safety Strategies
MEM Senior On-site Nurse Case Manager Becky Goodyear pulls back the curtain on coordinating care for catastrophic work comp claims, from hospital stays to specialized rehab referrals. She shares real examples of catching treatment gaps and explains why in-house case management speeds up recovery for injured workers and their families.
info_outline
Ep. 183: The True Cost of an Injury | Direct vs. Indirect Costs Explained
The WorkSAFE Podcast | Workplace Safety Strategies
MEM Sr. Manager of Claims Operations Shannon Fox breaks down what a workplace injury really costs a business: The claim itself, the indirect costs most employers overlook, and the long-term impact on your e-mod and premium. Plus, a practical checklist for reducing both, from incident investigation to return-to-work planning.
info_outline
Ep. 182: E-Mod Insights | An Underwriter's Perspective on the Experience Modifier
The WorkSAFE Podcast | Workplace Safety Strategies
Your e-mod is more than a premium multiplier. It’s a record of how your business handles safety and claims. MEM Underwriting Team Manager Jennifer Loy draws on 18+ years of underwriting to reflect on the habits that define a business’s e-mod – good or bad.
info_outline
Ep. 181: Catastrophic Workplace Injuries | How Employers Can Prepare
The WorkSAFE Podcast | Workplace Safety Strategies
When a catastrophic injury occurs, the recovery process involves several phases, multiple providers, and months of coordination. Arm Dynamics Clinical Manager Julian Wells walks employers through the prosthetic rehabilitation continuum and explains why communication – between the carrier, the clinical team, and the injured worker – determines the quality of the outcome.
info_outline
Ep. 180: The Agent-Carrier-Employer Partnership | Building the Relationship Behind Your Work Comp Strategy
The WorkSAFE Podcast | Workplace Safety Strategies
Most employers treat workers compensation as a line item. The ones who treat it as a strategy – investing in safety, building working relationships with their agent and carrier – end up with lower e-mods, better claim outcomes, and a team that’s already prepared if an injury occurs. In this episode, MEM's John Mitchell and Richard Ollis of Ollis/Akers/Arney Insurance & Business Advisors share what that partnership looks like in practice.
info_outline
Ep. 179: Electrical Safety | Practical Steps for Every Employer
The WorkSAFE Podcast | Workplace Safety Strategies
Electrical safety isn’t just a concern for electricians. ESFI Executive Director Jennifer LeFevre and Program Director Daniel Majano break down the top 7 causes of workplace electrical fatalities, who is at risk, and the practical steps every employer can take (regardless of industry) to prevent serious injuries.
info_outline
Ep. 178: Low Claim Counts | Victory or Warning Sign?
The WorkSAFE Podcast | Workplace Safety Strategies
A low claim count can mean your safety program is working – or it can mean employees don’t feel safe enough to speak up. Brad Minor, MEM Senior Safety and Risk Consultant, breaks down the real cost of delayed and unreported injuries, why well-intentioned incentive programs backfire, and the steps employers can take to create a safety culture where reporting is the norm.
info_outline
Ep. 177: Safety Metrics | How to Measure Your Program's Success
The WorkSAFE Podcast | Workplace Safety Strategies
Most employers measure safety outcomes. Fewer measure the efforts that produce them. Tim Wilson, Sr. Manager of Safety and Risk Services at MEM, breaks down how to build a safety measurement system that goes beyond incident rates to evaluate leading KPIs, ROI, and a successful safety culture.
info_outline
Ep. 176: Safety Training That Sticks | Why Microlearning Works
The WorkSAFE Podcast | Workplace Safety Strategies
Most safety training is easy to forget – because it’s designed to be delivered, not retained. In this episode, Mark Woodward, Director of Training and Safety Manager at Sellenriek Construction, shares how microlearning turns workplace training into a tool that actually changes behavior, builds consistency, and shows up in safety outcomes over time.
info_outline
Ep. 175: Safety vs. Production | Why the Tradeoff is a Myth
The WorkSAFE Podcast | Workplace Safety Strategies
When deadlines tighten, safety is often the first thing that slips. But the cost of that tradeoff adds up. Sean Galloway, CEO of ProAct Safety, shares how leaders unintentionally undermine safety culture, why the absence of injuries isn’t the right success metric, and what practical steps actually move businesses toward safer, more productive operations.
info_outlineMost employers measure safety outcomes. Fewer measure the efforts that produce them. Tim Wilson, Sr. Manager of Safety and Risk Services at MEM, breaks down how to build a safety measurement system that goes beyond incident rates to evaluate leading KPIs, ROI, and a successful safety culture.