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Property Loss Professionals: Roles in Your Claim
02/02/2026
Property Loss Professionals: Roles in Your Claim
After a major property loss, filing an insurance claim can feel overwhelming—especially when you’re suddenly responsible for proving the full extent of your damage. In this episode, we break down the complex world of property loss professionals and explain who’s who in the claims process, who they work for, and how they can help you recover. Drawing from a special edition of Adjusting Today and Adjusters International’s Property Loss Professionals guide, we walk through the key roles involved in a claim, including staff adjusters, independent adjusters, public adjusters, insurance agents and brokers, risk management consultants, restoration contractors, appraisers, and specialized experts like engineers and forensic accountants. We also cover how each professional is paid, licensed, and trained—and why understanding their loyalties matters. Whether you’re a homeowner or business owner, this episode helps you make sense of your options, avoid common misconceptions, and build the right team to support a fair and complete recovery. The takeaway: while the burden of proof rests with the policyholder, you don’t have to navigate the claims process alone.
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