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003: Tracking activity is not making decisions
01/01/2026
003: Tracking activity is not making decisions
The three views your data actually needs. Let’s talk about the data graveyard you’re probably sitting on right now. The spreadsheets, the half-finished trackers, the post-its with numbers that felt important at the time. You’ve got data, plenty of it, but it’s not actually helping you make decisions. So you default to gut instinct, past experience, or whatever advice you last scrolled past online. In this episode, I’m breaking down why most business tracking systems don’t work and how to turn the information you already have into something that actually supports your decision-making. I’ll walk you through the three essential views every business needs, how to build a functional system in a single afternoon, and why “done” beats “perfect” every time. Timeline & Highlights [00:00] – The data graveyard: why your spreadsheets feel overwhelming, not helpful [02:38] – The four biggest mistakes most tracking systems make [05:30] – The shift from activity tracking to outcome tracking [08:48] – The three essential views every business needs [14:31] – Why retention is the most overlooked growth lever [18:20] – From chaos to clarity: building a usable system in one afternoon [23:40] – Why your system should evolve with your business [25:30] – Celebration: your messy data isn’t a failure Key Takeaways You don’t need more data, you need better questions Tracking activity doesn’t tell you what’s actually working “Just in case” data creates noise, not clarity Too much information leads to analysis paralysis Decision-making data answers specific questions Every business needs visibility on revenue, pipeline, and retention Retention is critical for sustainable scaling A simple system you use beats a perfect one you avoid Your tracking system should evolve as your business grows Organisation is a tool, not the goal Action Step This week, keep it simple: Pick one of the three views to build, revenue, pipeline, or retention Gather all your existing data into one place Spend two hours max building the minimum viable version Use it for a week Tweak it based on what you actually need Not perfect. Just functional. Your messy data doesn’t mean you’ve failed, it means you’ve been building something real. Now it’s time to make that information work for you instead of against you. If this episode helped you see your business more clearly, please rate, review, follow, and share the podcast. And remember, look how good you’re doing. You already have the information. Now you know how to use it. 💛
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