ABA Banking Journal Podcast
Bank executive insights, unique business strategies, regulatory updates from D.C., and fun banking stories—all this and more on the ABA Banking Journal Podcast, brought to you weekly by the American Bankers Association's award-winning podcast team.
info_outline A Sharper Focus on Bank Employees’ Well-Being 04/07/2021
A Sharper Focus on Bank Employees’ Well-Being The trials of the past year, from COVID-19 to the racial justice protests, required herculean efforts on the part of bank employees to meet their clients’ needs — and they have taken a toll on many bankers. On the latest episode of the ABA Banking Journal Podcast — sponsored by Infinidat — Jennifer Young, head of human resources for TD Bank and TD Securities, discusses her bank’s “full well-being approach” to supporting employees.
info_outline Crafting a New Bank Amid COVID-19 03/31/2021
Crafting a New Bank Amid COVID-19 When the coronavirus pandemic began, Craft Bank was just about to begin its capital raise as a de novo community bank in Atlanta. With its roadshow about to begin, CEO Ross Mynatt and his small team threw out the playbook and began pivoting. On the latest episode of the ABA Banking Journal Podcast—sponsored by Infinidat—Mynatt talks about how Craft Bank handled the early months of COVID-19 and opened its doors later in 2020.
info_outline How the OCC’s Premises Proposal Could Hamstring Bank Operations 03/24/2021
How the OCC’s Premises Proposal Could Hamstring Bank Operations ABA Senior Counsel Shaun Kern discusses the OCC’s recent proposal to revise its rules on permissible bank premises for national banks and federal thrifts. Kern discusses how the proposed approach might arbitrarily limit banks’ ability to plan for their present and future space needs and why the proposal could make it harder for banks to reorganize their spaces to accommodate employees and customers safely to address concerns over COVID-19 amid a rapidly changing CRE landscape.
info_outline New Podcast Preview: ABA Pandemic Update 03/23/2021
New Podcast Preview: ABA Pandemic Update In a new weekly podcast series, ABA SVP Paul Benda will provide a 10-minute situation briefing for bankers on COVID-19. Benda will cover coronavirus case rates, emerging strains, vaccination levels, issues related to banks’ return to normal operations, OSHA requirements and other considerations for banking industry professionals. Enjoy a sneak preview of the first episode of ABA Pandemic Update here.
info_outline Highlights from the 2021 ABA Washington Summit 03/18/2021
Highlights from the 2021 ABA Washington Summit In this episode, podcast co-hosts Evan Sparks and Monica C. Meinert review highlights from the ABA’s just-concluded virtual Washington Summit. If you missed the Summit, tune in for insight and analysis on the past few days, and if you watched the virtual event, revisit all the highlights in just 20 minutes.
info_outline The Community Bank Cycle of Opportunity 03/10/2021
The Community Bank Cycle of Opportunity When Gilda Nogueira’s family immigrated to the United States, East Cambridge Savings Bank in Cambridge, Massachusetts, helped them land on their feet and begin their new life in America. Today, Nogueira pays this opportunity forward through community banking as president and CEO of ECSB. “It took a community to help us out,” she says. “That’s what community banking is all about!”
info_outline How COVID-19 Has Shifted the U.S. Demographic Outlook 03/03/2021
How COVID-19 Has Shifted the U.S. Demographic Outlook Nearly a year into the coronavirus pandemic, demographer Lyman Stone returns to the ABA Banking Journal Podcast to discuss how COVID-19 has reshaped the demographic outlook he provided to Banking Journal readers in early 2020. Stone, who was one of the earliest U.S. analysts to warn about the novel coronavirus starting in late 2019, examines the rise in mortality, the accelerated decline in childbirth and early 2020’s pause on marriages and divorces — and what they might imply for the broader economy.
info_outline The Changing Faces of Wealth Management 02/24/2021
The Changing Faces of Wealth Management From the ongoing generational wealth transfer to new “wealthtech” solutions and investor demands for sustainability and diversity, big changes are happening in the wealth management sector. To help bankers understand these changes, the latest episode—sponsored by NICE Actimize Xceed—features three rising leaders in wealth management that represent the full spectrum of the industry, from independent practices to community banks to large private banking institutions.
info_outline Maggie L. Walker's Historic Mission of Financial Empowerment 02/17/2021
Maggie L. Walker's Historic Mission of Financial Empowerment In 1903, Maggie Lena Walker became the first Black woman to charter a U.S. bank when she opened the St. Luke Penny Savings Bank in Richmond, Virginia, as the bank’s first president. Historian Shennette Garrett-Scott tells the story of Walker and her mission to help Black women find financial empowerment and professional career opportunities.
info_outline Calvin Coolidge’s Circle of Bankers 02/12/2021
Calvin Coolidge’s Circle of Bankers A century ago, Calvin Coolidge took office as vice president. When he succeeded to the presidency, he became a rare president with banking industry experience, serving as president of a mutual savings bank for many years. In office, many of his key officials and advisers were also bankers, including Andrew Mellon, Charles Dawes and Dwight Morrow. Coolidge biographer Amity Shlaes discusses Coolidge’s personal and professional background, relationships with bankers and how these shaped his economic policy.
info_outline How One Community Bank Opens Opportunities for Career Growth 02/11/2021
How One Community Bank Opens Opportunities for Career Growth As an early-career CPA, Carissa Rodeheaver began her community banking career as a trust administrator nearly three decades ago. Now, she’s at the same bank, as chairman, president and CEO of First United Bank and Trust. Rodeheaver discusses her path to the C-suite and the strategies she employs at First United to provide leadership opportunities to rising generations of bankers. Rodeheaver also discusses her efforts to bring gender balance to the board at First United and set the right tone from the top.
info_outline Empowering Bank Employees to Drive Innovation 02/03/2021
Empowering Bank Employees to Drive Innovation From offering bitcoin rewards checking to meeting the unique credit needs of gig workers and sole practitioners, Quontic Bank depends on innovative ideas and execution. On the latest episode, sponsored by NICE Actimize Xceed, Casey Christopher talks about how Quontic Bank’s employees deliver that innovation. As possibly the only “chief empowerment officer” in the banking industry, Christopher explains how she helps Quontic’s employees have the resources they need to thrive and deliver results for th
info_outline A Banker, Turned Software Entrepreneur, Turned Banker 01/27/2021
A Banker, Turned Software Entrepreneur, Turned Banker Before returning to banking in 2016 as CEO of Passumpsic Bank, Jim Kisch spent a decade and a half as founder or co-founder of software firms that served the financial industry. On the latest episode of the ABA Banking Journal Podcast — sponsored by NICE Actimize Xceed — Kisch talks about lessons he brought from his tech entrepreneurship career, including lean startup techniques and focusing on the bank’s “inner space” technology systems to improve efficiency and risk-based pricing.
info_outline Predicting Bank Risk in an Unpredictable Year 01/21/2021
Predicting Bank Risk in an Unpredictable Year What’s top of mind for community bank risk managers in 2021? Kristina Schaefer provides an overview of what’s on her radar screen as chief risk officer and general counsel at First Bank and Trust, based in South Dakota. Schaefer talks cybersecurity (including the growing risk of social engineering schemes amid banks’ work-from-home environments), credit risk, interest rate risk, fraud and more. She also highlights talent risk as one to watch in 2021.
info_outline The Year Ahead in Banker Advocacy 01/14/2021
The Year Ahead in Banker Advocacy On the latest episode of the ABA Banking Journal Podcast — sponsored by NICE Actimize Xceed — ABA Government Relations Council Chair and InsBank CEO Jim Rieniets outlines policy areas where ABA will focus in 2021. Responding to consumer and business needs through the pandemic remains the top priority, but Rieniets also discusses the outlook for cannabis banking policy, ESG issues and brokered deposits.
info_outline COVID Vaccines and Viral Variants 01/11/2021
COVID Vaccines and Viral Variants ABA's Paul Benda provides a COVID-19 situation update. Between spiking case and hospitalization rates, new mutations of the coronavirus and COVID-19 fatigue, “we’re in a very dark period of time,” he says. Benda covers: the slow pace of U.S. vaccinations, when frontline bank employees might expect to receive one, the growing risk of SARS-CoV-2 variants and practices banks continue using to protect employees and clients.
info_outline 2021 M&A Pressures Balanced by Pandemic-Induced Haze 01/06/2021
2021 M&A Pressures Balanced by Pandemic-Induced Haze Expect the 2021 M&A environment to be shaped on the one hand by long-running pressures to sell — including rate compression, succession challenges, liquidity needs and the rising cost of tech investment — balanced on the other hand by concerns about post-pandemic asset quality, the strengths of banks’ core businesses and valuation mismatches. Bank deal lawyer Rob Klingler notes the “underlying tension” between banks’ reserve levels over the past year and the actual performance of their loan port
info_outline One Year Left in the Libor Endgame 12/09/2020
One Year Left in the Libor Endgame The administrator of the London Interbank Offered Rate has made what was expected official: the widely used benchmark will cease publication, with certain Libor tenors ceasing as soon as the end of 2021. With the “Libor endgame” in its final stages, along with a welter of other Libor transition news in recent weeks, ABA VP and Alternative Reference Rates Committee member Hu Benton joins the ABA Banking Journal Podcast.
info_outline What Recent CCPA Updates Mean for Bankers 12/02/2020
What Recent CCPA Updates Mean for Bankers The California Consumer Privacy Act, which took effect at the beginning of 2020 and has had both regulatory and statutory amendments since then, has been described as “GDPR for California,” and it has effects far beyond the Golden State as it applies to companies that collect the personal information of California residents, wherever they are headquartered.
info_outline Giving Thanks for Banks in Their Communities 11/18/2020
Giving Thanks for Banks in Their Communities The latest episode of the ABA Banking Journal Podcast continues a pre-Thanksgiving tradition by interviewing the winners of ABA’s 2020 Community Commitment Awards. Each interview explores the winning program or initiative at each bank and provides insights on how they might be implemented or adapted at other banks. These stories present the perfect inspiration as we prepare for the season of thanks and giving.
info_outline ‘Banking Is Not a Commodity. It’s a Necessity’ 11/11/2020
‘Banking Is Not a Commodity. It’s a Necessity’ For many small businesses, whose owners spend on consumer credit cards and put up personal assets as collateral, the distinction between retail and business banking is blurry. Detra Miller, a veteran of M&T Bank’s retail side, noticed this when working with female and non-white entrepreneurs. Miller discusses how she pitched M&T on creating a team focused on outreach to minority-owned and women-owned businesses in the Baltimore-Washington area, building bridges to these entrepreneurs.
info_outline Believing in What Banking Can Do 11/04/2020
Believing in What Banking Can Do After a long career as a commercial banker in St. Louis, Alex Fennoy has helped transform Midwest BankCentre into a company renowned for its responsiveness to local needs. Fennoy shares his own career story and discusses how he has pioneered partnerships with local nonprofits and faith-based organizations to expand access to financial services in unbanked areas and developed a suite of provident small-dollar financial products called “Life Happens” focused on the life needs of low-income families.
info_outline ‘Folks Who Are Low-Wealth Also Need Wealth Advisers’ 10/28/2020
‘Folks Who Are Low-Wealth Also Need Wealth Advisers’ Homeownership, savings and holding down a job are three keys to financial well-being and moving out of generational poverty, so that’s what Southern Bancorp focuses on in its home Mississippi and Arkansas Delta region, one of the nation’s poorest. Southern CEO Darrin Williams talks about the bank’s high-touch focus on pairing in-depth financial counseling with a Bank On-certified checkless checking account to help reach the unbanked in the Delta.
info_outline With New Justice Barrett, Key Banking-Related Cases Before the Supreme Court 10/26/2020
With New Justice Barrett, Key Banking-Related Cases Before the Supreme Court October brings a new Supreme Court term, but 2020 has not brought only a new term but also a new justice — the third new justice to join the high court in less than four years. Veteran SCOTUS litigators Sarah Harris, Amy Saharia and Ryan Scarborough discuss how business-friendly different justices—including new Justice Amy Coney Barrett—have been and how their distinct legal philosophies affect their decisions on business matters, as well as key cases the banking industry is watching in the coming ter
info_outline Behind the Scenes with a ‘Bank On’ Product 10/21/2020
Behind the Scenes with a ‘Bank On’ Product Old National Bank’s Ben Joergens discusses his bank’s experience launching a Bank On-certified account. Joergens explains the behind-the-scenes process of developing ONB EZ Access Checking. He also discusses how customers have responded—particularly customers who didn’t think they would find a bank account that worked for them. ABA's Naomi Camper also provides background on Bank On and the development of the standards.
info_outline Building Financial Confidence Through Emergency Savings 10/14/2020
Building Financial Confidence Through Emergency Savings For bank customers, what’s in (or isn’t in) a bank account can be a source of anxiety. By contrast, says Brian Ford, head of financial wellness at Truist, “our research shows that when you have a fully funded account and it’s in the right place, a tremendous amount of confidence will come into your life, regardless of if an emergency ever happens to you in the future.” Ford discusses how he and his team brought financial wellness education to employees at SunTrust, now Truist, and discusses Trui
info_outline Plotting the Future Path of the CRE Sector 09/30/2020
Plotting the Future Path of the CRE Sector Commercial real estate has faced substantial headwinds from stay-at-home orders and changing consumer behavior. On the latest episode of the ABA Banking Journal Podcast—sponsored by Reich and Tang Deposit Solutions—Hugo Dante talks about the outlook for CRE and its effects on lending, delinquencies and current conditions, government support for multifamily CRE, and long-term effects on appraisal values from shifts to remote work.
info_outline Prodding Class Action Attorneys to Deliver More for Consumers 09/23/2020
Prodding Class Action Attorneys to Deliver More for Consumers On the latest episode—sponsored by Reich and Tang Deposit Solutions—class action expert Ted Frank discusses recent trends in class litigation. Frank discusses his efforts to object to settlements that deliver insufficiently for consumers — and how these efforts have helped to reduce frivolous lawsuits by making it harder for plaintiffs attorneys to get big fee awards. He also discusses the value of arbitration for consumers compared to class actions, as well as the role of shareholder strike suits
info_outline Fighting Phishing with #BanksNeverAskThat 09/21/2020
Fighting Phishing with #BanksNeverAskThat With Cybersecurity Awareness Month coming up in October, ABA and banks nationwide are preparing to launch the largest consumer education campaign in ABA’s history: #BanksNeverAskThat. On a bonus episode sponsored by Reich and Tang Deposit Solutions, ABA’s Paul Benda discusses the need for anti-phishing education, with phishing attempts up as much as 500% since the coronavirus pandemic began. ABA’s Caitlin Croswell discusses the #BanksNeverAskThat campaign’s ready-made videos and social media colla
info_outline Five Community Bank Core Provider Strategies 09/16/2020
Five Community Bank Core Provider Strategies Community and midsize banks aren’t one-size-fits-all, and neither are the strategies they can adopt for their core processing needs. On the ABA Banking Journal Podcast — sponsored by Reich and Tang Deposit Solutions — two community bank CIOs describe five strategies banks can pursue, from the familiar one-stop-shop model to options like headless cores, best-in-breed and “sidecar” cores, and provide a game plan for conversations that banks need to have well before they start evaluating the marke