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Lessons from the Mountains: Retrospectives and the Secret Sauce of High Performance Teams
06/03/2025
Lessons from the Mountains: Retrospectives and the Secret Sauce of High Performance Teams
In this episode of podcast, hosts and explore the art and impact of retrospectives in engineering teams. Drawing on their experiences in both software and high-stakes environments like mountain rescue, they discuss the value of retrospectives for continuous improvement, building trust, and uncovering root causes of both successes and failures. The conversation covers practical frameworks for running retros, the importance of psychological safety, and the challenges of accountability and follow-through. They also debate the strengths and limitations of the "five whys" technique and share real-world anecdotes about incident response, team culture, and the unique dynamics of remote work. 00:00 Introduction and Banter 00:28 Cocktails, Bathtub Drinks, and Whiskey 01:40 Welcome to the Episode: Retrospectives 02:05 Retrospectives in Agile and Mountain Rescue 04:11 The Overlap Between Debriefs in Rescue and Software 04:30 Core Values: "Get Better Every Day" 04:50 Growth Mindset and Team Improvement 05:00 Retros for Every Error? 06:40 The Value of Interrogating Successes 08:40 Types of Retrospectives: Sprint, Project, Incident 09:30 Practical Framework for Sprint Retros 14:25 Accountability and Tracking Retro Action Items 18:05 Handling Big, Complex Retro Outcomes 18:40 Real-World Example: Staging Environments and Edge Cases 21:40 Tech Debt, Investment, and Team Process 23:40 Building Trust for Effective Retros 25:43 Incident Retros: Blameless vs. Egoless 27:15 Tone, Timeline, Five Whys, and Root Cause Analysis 32:00 The Role of Incident Commander 33:15 The Five Whys 34:10 The Challenge of Branching Root Causes 37:44 Working Agreements, Action Items, and Continuous Improvement 39:14 Retros and a Culture of Trust 40:04 Building Trust on Remote Teams 41:14 Call to Action and Outro Resources: How Many CTOs Pod: Scott Porad: Brad Hefta-Gaub: #TechPodcast #EngineeringPodcast #DevTalks #PodcastForDevs #HowManyCtos #Podcast #Ctos #CtoPodcast #Technology #Engineering #SoftwareDevelopment #Entrepreneurship #Leadership #Management #EngineeringLeadership #TechnologyLeadership #EngineeringManagement #EngineeringProductivity #TeamVelocity #DevCulture #TeamCulture #EngineeringCulture #Retrospectives #BlamelessRetrospectives #EgolessRetrospective #Agile #ContinuousImprovement #RootCauseAnalysis #FiveWhys #IncidentResponse #GrowthMindset #TeamTrust #BuildingTrust #SDLC
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