b atomic airwaves

How will the big data movement trickle down into the independent insurance agency? We, as independent agents, own the answer. Listen as we explore what insurance innovators across the country are doing right now to gain early wins in our rapidly changing market.

What's next for AgencyZoom? 11/22/2021

What's next for AgencyZoom? Kat Ternes, VP of Revenue, hops on less than 24 hours after the acquisition announcement to give a behind-the-scenes on what's next for AgencyZoom. Why did Vertafore acquire? Will the original team stay? What should agents expect? /episode/index/show/batomicairwaves/id/21239018

the path to building a data culture 09/07/2021

the path to building a data culture Cory Hagan, founder of Hagan Insurance, discusses the importance of building a data culture and his experiences operationalizing it. Throughout the episode, he talks about his background, issues he's run into transforming his agency and his commitment to long-term solutions. /episode/index/show/batomicairwaves/id/20390765

why Ask Kodiak was acquired (and what's next) 08/23/2021

why Ask Kodiak was acquired (and what's next) A behind-the-scenes with Allan Egbert, co-founder of Ask Kodiak, on why they made the decision to partner with IVANS. And what this means for the future of Ask Kodiak. /episode/index/show/batomicairwaves/id/20231879

openly on The Underwriterless Service Experience 07/12/2021

openly on The Underwriterless Service Experience Ty Harris & Matt Wielbut, Co-Founders of Openly, have created a 5-question quoting experience....with option to bind. Their next nut to crack: creating the same frictionless experience on the service side. Here's how they're going to do it (hint: data, data, data). /episode/index/show/batomicairwaves/id/19780016

"revenue per employee" is dead 06/15/2021

"revenue per employee" is dead Carey Wallace, founder of AgencyFocus, has helped agencies across the country weaponize their data for well over a decade. She explains why certain KPIs that businesses currently use to benchmark themselves just aren't good enough anymore. And what metrics we should be thinking about instead. /episode/index/show/batomicairwaves/id/19482803

why Grange believes in the power of indie data 05/17/2021

why Grange believes in the power of indie data Brent Hammer, Innovation Officer, and Bobbie Collies, VP of Strategic Distribution, share a behind-the-scenes look at how a regional carrier is quickly carving out space in the IA channel. Our prediction: mid-size carriers who can wrestle the data beast early give themselves a competitive edge against even the biggest nationals out there. /episode/index/show/batomicairwaves/id/19125824

how much is independent agent data really worth? 05/10/2021

how much is independent agent data really worth? When we first started b atomic almost 2 years ago, many were skeptical. "Independent agents will never care about their data. And the industry will never care about independent agent data." Today, with just over 75 million rows of data, the skeptics are harder to hear. Here's why. /episode/index/show/batomicairwaves/id/19044692

what is "clean" data and why it matters 04/26/2021

what is "clean" data and why it matters Everyone I've asked so far has defined "clean data" different. It's inaccurate data! It's incomplete data! It's a bad migration! The answer is...yes...and more. Sarah Applegate, Director of Data Integrity, breaks down exactly what it means and the depths to which bad data can hurt your business. /episode/index/show/batomicairwaves/id/18861014

why their service time is down 63% in 5 months 04/19/2021

why their service time is down 63% in 5 months You already know the answer: the data. Aaron Bickle, CEO, and Brian Ogle, COO, share what service performance metrics they're tracking...AND how they've used these metrics to re-shape their culture. Beast mode. /episode/index/show/batomicairwaves/id/18770390

these 5 metrics are the answer to profitable growth 04/12/2021

these 5 metrics are the answer to profitable growth "Growth doesn't matter unless it's profitable," Marc Petersen of American Advantage Insurance. Listen as he breaks down the 5 key metrics he uses to measure profitability. P.s. they don't include retention and premium growth. /episode/index/show/batomicairwaves/id/18684380

the first step to monetizing insurance data 04/05/2021

the first step to monetizing insurance data Mei Wong, former fashionista turned data scientist, explains why most insurance agents' data sets aren't worth as much as they could be. And how to fix that. In a world of trillion dollar data sales, this is one you don't want to miss. /episode/index/show/batomicairwaves/id/18604019

is your service team profitable? dan's is. 03/22/2021

is your service team profitable? dan's is. Wilber Price Insurance is where enterprise standards and pace-of-play meets small business heart and soul. Dan Chadwell, COO, explains how his 20+ year corporate career is helping drive change inside a top Nationwide agency that's turned independent. With data at his fingertips, he doesn't guess whether his service team is profitable....he knows. Here's how. /episode/index/show/batomicairwaves/id/18413507

how taylor rhodes is championing change inside Applied 02/22/2021

how taylor rhodes is championing change inside Applied It's no secret that independent insurance agents have been frustrated with the lack of innovation inside their agency management systems. Even in 2021, many AMS' still struggle with data standardization, won't or can't connect to other solutions (or make it unaffordable) and don't provide the functionality necessary to be competitive in an Amazon world, among other things. Taylor Rhodes, CEO of Applied Systems, is working to change that. Here's his plan. /episode/index/show/batomicairwaves/id/18029735

the right way to build automation 02/15/2021

the right way to build automation Yep, there's a wrong way to build automation. And if built without these principles in mind, it can wreak havoc on your customer experience and business process. Nate Manns, b atomic Architect, and Anna Shaffer, head of b atomic motorsports, explain where to start. /episode/index/show/batomicairwaves/id/17946698

what the better agency & IVANS partnership means 02/08/2021

what the better agency & IVANS partnership means IVANS, the connectivity highway between independent agents and carriers, has only ever passed policy data through the indie agent's base tech: the Agency Management System. That changed in January, 2021. IVANS connected for the first time directly to a CRM, better agency. How have AMS' reacted? What does this partnership mean for the industry now and in the future? /episode/index/show/batomicairwaves/id/17863268

the issues with omni-channel insurance marketing 02/01/2021

the issues with omni-channel insurance marketing Allie Vaughan and Syd Roe discuss the journey of the neon marketing crew and why creating an omni-channel insurance experience has been tougher than we originally thought. /episode/index/show/batomicairwaves/id/17764739

he cares more about inefficiency than efficiency 01/25/2021

he cares more about inefficiency than efficiency At b atomic, we talk to insurance agency owners across the country who all say the same thing: "I want to be more efficient." They look for the promise of speed from others. "It's time to reverse that thinking," Jeromy Huerta, owner of Heritage Insurance, explains. "First, be self-aware about your inefficiency. Then, speed will find you." /episode/index/show/batomicairwaves/id/17670125

EZLynx sold. what does it mean for the IA channel? 01/18/2021

EZLynx sold. what does it mean for the IA channel? Last week caught us all a bit by surprise. 2 major acquisitions happened in the IA channel. Bold Penguin to American Family Insurance. And EZLynx to Applied. We focus today on the latter. Our big question: does this truly help the independent agent win? /episode/index/show/batomicairwaves/id/17582987

try this: put all your carriers on one zoom 01/11/2021

try this: put all your carriers on one zoom Jack Wingate, CEO of ALLCHOICE Insurance, isn't one to shy away from a little risk. He was one of the first to take on content marketing (still produces weekly content years later), didn't raise an eyebrow at truly investing in brand, has helped lead the conversation around insurance automation....and now? He put all his carriers on one zoom during a world pandemic. Find out how it went. /episode/index/show/batomicairwaves/id/17494910

does predictive intelligence actually work? 12/21/2020

does predictive intelligence actually work? Ben Zauski, a quantitative investment analyst, tackles The Question around predictive intelligence. If we're basing impactful business decisions both at an agency and carrier level off these analytics, how accurate are they really? /episode/index/show/batomicairwaves/id/17270411

how we're building a world without "portals" 12/14/2020

how we're building a world without "portals" The independent insurance distribution model is suffering from a serious lack of connectivity. We've tried to band-aid with portals. But in a world where the customer demands something in minutes, not hours or days....portals just aren't fast enough. Carriers need to deliver the right information to the right agent at the right time. Listen as Clint Houck explains how we're building a connected ecosystem right now. /episode/index/show/batomicairwaves/id/17176847

the key to successful AMS transitions 12/07/2020

the key to successful AMS transitions Before you move your entire team from one piece of technology to another, give this nugget a listen. A bad transition can cost you: a loss of team morale, unhappy customers and, ultimately, your bottom line. Robby Burton from Burton & Co. explains how his recent navigation of these treacherous waters ended with a motivated team, happier customers and even doubled annual sales goals. /episode/index/show/batomicairwaves/id/17087063

the domino effect of bad data entry 11/30/2020

the domino effect of bad data entry Internally, data collection is often perceived as a roadblock as opposed to an opportunity. Shifting that perception starts with understanding the domino effect of bad data entry. How does it affect the customer experience, automations, reporting and ultimately power dynamics in the insurance industry? Olivia Schmitt lays it down for us! /episode/index/show/batomicairwaves/id/16990850

the next generation of IVANS 11/23/2020

the next generation of IVANS You don't bring on a new CEO unless you're looking to set a new strategic vision. What is that vision? How will they actualize it? And most importantly...why? All questions Reid Holzworth and I wrestle with. This is the next generation of IVANS. /episode/index/show/batomicairwaves/id/16911668

this is the future of fully-integrated insurance marketing 11/16/2020

this is the future of fully-integrated insurance marketing The #1 issue most insurance marketers face today: a disconnected marketing system. They spend so much time being data janitors, their creative time is crushed. But the holy grail of insurance marketing...a fully integrated system...isn't without its challenges too. Listen as Kari Colman, a neon marketer, explains why. /episode/index/show/batomicairwaves/id/16819427

how he built a $500MM insurance agency 11/11/2020

how he built a $500MM insurance agency Spike Lipkin built a $500MM insurance agency...that is not a lifestyle business. He walked into insurance just a few years ago looking to solve the tech, data and connectivity issues that could, honestly, kill us as an industry. If you're building for the future, this is one you don't want to miss. /episode/index/show/batomicairwaves/id/16767743

tech is NOT an expense. it's an investment. here's why. 11/02/2020

tech is NOT an expense. it's an investment. here's why. "We're running our agencies wrong," explains David Carothers. "Technology should be seen as a 24/7 cross-functional player in your agency that makes each and every one of you more capable every day. But most just see it as an expense." Honestly, he said it better than I could. /episode/index/show/batomicairwaves/id/16640474

how to use indie data as a carrot not a stick 10/26/2020

how to use indie data as a carrot not a stick Data doesn't mean anything unless it changes behaviors. But doing so must be done with care and intention. Too much pressure and you'll create a culture of fear. Too little and you're back in an ecosystem of invisibility. Steve Holley, an indie agency owner in Virginia, explains how he walks that line and finds the right conversation at the right time. /episode/index/show/batomicairwaves/id/16541765

how they're scaling on relationships 10/19/2020

how they're scaling on relationships Do you give up the relationship to scale? Or do you give up scale for the relationship? The question that faces so many indie agents today. A tough one considering that relationships have been the key to our success for so long. So, maybe we should ask ourselves this instead: how do you do both? /episode/index/show/batomicairwaves/id/16452137

the next gen insurance "IT guy" 10/12/2020

the next gen insurance "IT guy" If your "IT guy" is only focused on managing your office hardware, you'll want to listen to this podcast. Nate Manns, b atomic Salesforce architect, spits some truth on how that role has evolved. For the "IT guys" out there......your value just went through the roof. /episode/index/show/batomicairwaves/id/16366073

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