The Business Transformation Podcast

🎙️ Welcome to The Business Transformation Podcast! 🚀 This show is your go-to destination if you're a Business Transformator—part strategist, part designer, part collaborator, and part negotiator. Whether you're overseeing implementation, managing stakeholders, or aligning business strategies with technology, you're in the right place! If you're a business owner, consultant, or entrepreneur who's worked on strategy development and implementation, you're already one of us! 🌟 Join Heath Gascoigne, bestselling author of The Business Transformation Playbook, creator of the HOBA® (House of Business Architecture®) Framework, and founder of HOBA TECH. Heath shares his top transformation secrets, biggest "a-ha" moments, and expert insights with complete transparency. 🎯 In each episode, Heath dives deep with industry leaders and transformation pros to share their success stories, strategies, and actionable tips to help you start, turn around, or scale your business transformation. 💡 Hit play now and transform the way you think about business! 🎧✨

🚛 Trucking. Transformation. Truth | Kameel Gaines & Heath Gascoigne 04/29/2025

🔥 Unlocking Business Transformation: 6 Types You Must Know | Mateus Quelhas & Heath Gascoigne 04/02/2025

🚀 The Key to Customer Experience Success | Jason McLaurin on Business Transformation 02/06/2025

🚀 The Key to Customer Experience Success | Jason McLaurin on Business Transformation 🎙️ Business Transformation Podcast: Mastering Customer Experience with Jason McLaurin 🎙️ In this powerful and insightful episode, host Heath Gascoigne sits down with customer experience legend Jason McLaurin, who brings over 30 years of CX expertise, including 25 years as VP of Customer Experience at Cisco. 🌍 Together, they uncover what makes for exceptional customer experience and how to make it a true competitive advantage. 💡 🔥 What You’ll Learn in This Episode: ✅ Why customer experience is the foundation of business success ✅ The cause-and-effect relationship between leading and lagging indicators ✅ 3 often-overlooked CX pillars that most businesses miss: Culture, Tools, and Customer Focus 🎯 ✅ How execution, not just strategy, can set you apart from competitors 🏁 ✅ The secret to balancing speed without sacrificing quality (avoiding technical debt) ⚡ ✅ Jason’s 6-step formula for creating internal CX excellence 💡 Jason’s 3 Key Takeaways from His CX Journey: With 30+ years of experience under his belt, Jason reflects on what he would do differently if he could go back and shares lessons that leaders in business transformation can’t afford to miss. 🚀 This episode is packed with actionable strategies for CX professionals, C-suite leaders, business architects, and anyone in business transformation. Whether you’re planning a transformation or in the middle of one, Jason’s insights will help you turn customer experience into a competitive weapon. 🔥 🎧 Listen, Subscribe & Share: 🌐 Website: https://hoba.tech/ 🎙 Spotify: https://spoti.fi/3aCMjAA 🍏 Apple Podcasts: https://apple.co/3aLaPzB Don’t miss this engaging conversation with one of the most seasoned and respected names in customer experience. 💬 Let us know your biggest CX takeaway in the comments! #CustomerExperience #BusinessTransformation #CXLeadership #ExecutionMatters #DigitalTransformation #Leadership #HOBA #CustomerSuccess /episode/index/show/hobatech/id/35175515

🚀 Transformational Leadership with Hardeep Kaur: Emotional Intelligence, Visionary Thinking & Sustainable Change 12/18/2024

🚀Tony Lockwood on Successful Business Transformations | Business Transformation Podcast 🌍 08/09/2024

Antoinette Bostic on Embedding Transformation into Business DNA | Business Transformation Podcast | Episode 035 07/22/2024

Antoinette Bostic on Embedding Transformation into Business DNA | Business Transformation Podcast | Episode 035 Join us for an insightful conversation with Antoinette Bostic, a business transformation leader with over 25 years of experience in operating model redesign and process improvement. In this episode, we explore the critical elements of embedding sustainable transformation into your organization’s core. 🔍 Key Discussion Points: Embedding Transformation: Understand why transformation should be a core part of your business strategy, not just an add-on. Operational Excellence: Discover actionable strategies to enhance operational efficiency and drive sustainable growth. Employee Engagement: Learn how to win the hearts and minds of your team to ensure successful transformations. 🌟 About Our Guest: Antoinette Bostic is a leader in business transformation, specializing in operating model redesign and process improvement. She has successfully led transformations across various sectors and continents, bringing a wealth of knowledge and practical experience to the table. 🎧 Listen Now: 📢 Stay Connected: Don't miss out on future episodes! Subscribe to our channel and hit the notification bell to stay updated on the latest discussions around business transformation and more. 🌍 Connect with Us: Website: Twitter: LinkedIn: 📌 Timestamps: 00:00 Introduction 05:12 Embedding Transformation 12:45 Operational Excellence 24:30 Employee Engagement 📝 About Us: HOBA Tech is dedicated to providing valuable insights and resources to empower businesses on their journey towards sustainable transformation. Join us as we explore innovative strategies and solutions for a more resilient future. 👍 Like, Share, and Comment: If you found this episode informative, be sure to give it a thumbs up, share it with your network, and leave a comment sharing your thoughts and insights! 🌟 #BusinessTransformation #OperationalExcellence #Podcast #EmployeeEngagement #ChangeManagement /episode/index/show/hobatech/id/32252162

Unlocking Sustainable Business Strategies with Gijs Mensing | Podcast 034 04/26/2024

Unlocking Sustainable Business Strategies with Gijs Mensing | Podcast 034 Join us for an engaging conversation with Gijs Mensing, an industry expert with over two decades of experience in sustainable business transformation. In this episode, we delve into the fundamentals of sustainable business practices and explore Gijs's unique approach to driving organizational change. 🔍 Key Discussion Points: Defining Sustainable Business: Gain insights into what constitutes a sustainable business and the current state of the industry. Rethinking Organizational Models: Discover the methodologies behind Gijs's approach to transforming organizations into sustainable and innovative entities. Lessons Learned and Future Perspectives: Reflect on Gijs Mensing's journey, uncovering valuable lessons and envisioning new pathways for sustainable business growth. 🌟 About Our Guest: Gijs Mensing is the founder of Rethink, a leading consultancy dedicated to assisting organizations in their journey towards sustainability. With a passion for driving meaningful change, Gijs has become a trusted advisor in the field of sustainable business practices. 🎧 Listen Now: 📢 Stay Connected: Don't miss out on future episodes! Subscribe to our channel and hit the notification bell to stay updated on the latest discussions around sustainable business strategies and more. 🌍 Connect with Us: Website: Twitter: LinkedIn: 📌 Timestamps: 00:00 Introduction 05:12 Defining Sustainable Business 12:45 Rethinking Organizational Models 24:30 Lessons Learned and Future Perspectives 📝 About Us: HOBA Tech is dedicated to providing valuable insights and resources to empower businesses on their journey towards sustainability. Join us as we explore innovative strategies and solutions for a more sustainable future. 👍 Like, Share, and Comment: If you found this episode informative, be sure to give it a thumbs up, share it with your network, and leave a comment sharing your thoughts and insights! 🌿 #Sustainability #BusinessTransformation #Podcast /episode/index/show/hobatech/id/30993243

Dr. Glenn Hole - Why Cultivating a Positive Culture is Crucial for Successful Change Management 03/22/2024

Dr. Glenn Hole - Why Cultivating a Positive Culture is Crucial for Successful Change Management 🎙️ New Episode Release! 🎙️ Dive into the World of Change Management with Dr. Glenn Hole! In this enthralling episode of the Business Transformation Podcast, host Heath Gascoigne uncovers the intricate web of change management with the highly esteemed Dr. Glenn Hole. With a rich background as a PhD holder in Change Management, a part-time professor in Norway, and an expert with over two decades of experience, Dr. Hole stands as the pinnacle of knowledge and experience in the field. 🚀 Strategies for Success: Discover Dr. Hole's unique insights into navigating the challenges and opportunities in change management across diverse sectors including healthcare, retail, and energy. Learn about his innovative approach to tackling projects that have faced multiple failures, leveraging his deep understanding of psychology and philosophy to drive meaningful change. 🌍 Digital Transformation & ESG: Journey through the intertwining paths of digital transformation and environmental sustainability with Dr. Hole. Unpack the crucial role of technology not as the centerpiece, but as a strategic tool that, when wielded correctly, amplifies the effectiveness of change initiatives. 🧠 Psychology at the Core: Dr. Hole emphasizes the paramount importance of understanding human psychology and philosophy in change management. Gain insights into the art of engaging and motivating individuals to embrace change, ensuring a smoother transition and heightened receptiveness to new processes and technologies. 💡 Real-World Wisdom: With anecdotes from Dr. Hole's extensive career, this episode is a goldmine for business transformation leaders, managers, and consultants seeking actionable strategies and deep dives into the practical aspects of change management. From the nuances of creating a culture conducive to innovation to the significance of aligning digital transformation with overarching business strategies, there's a wealth of knowledge to explore. 🌟 Tune in now to this must-listen episode of the Business Transformation Podcast for a masterclass with Dr. Glenn Hole. Embark on a journey of discovery, learning, and inspiration as we delve into the realms of change management and digital transformation like never before. Whether you're looking to refine your approach, seeking guidance on overcoming obstacles, or simply fascinated by the field, this episode is your gateway to transforming insights into action. Let's transform together! 🚀 /episode/index/show/hobatech/id/30498143

Felipe Manzatucci - The role of Digital transformation in the construction industry - What industry experts have to say. 02/09/2024

Felipe Manzatucci - The role of Digital transformation in the construction industry - What industry experts have to say. 🎙️ New Episode Alert! 🎙️ Join host Heath Gascoigne on the latest episode of the Business Transformation Podcast as he delves into the fascinating world of digital transformation in the construction industry. In this insightful episode, Heath sits down with Philippe, a seasoned expert with over two decades of experience in driving digital transformation within the construction sector. Discover the latest market trends, challenges, and opportunities shaping the landscape of digital transformation in construction. Philippe shares valuable insights into how the industry has evolved over the past decade, from the initial adoption of data analytics to the integration of cutting-edge technologies like VR/AR solutions and IoT. 🏗️ Unlocking Efficiency: Learn how digital tools and analytics are revolutionizing project management, procurement, and communication in construction projects. Explore the transformative potential of building information modeling (BIM) and its role in enhancing project visibility and efficiency. 🌐 Harnessing Data: Dive deep into the power of data-driven decision-making in construction. Philippe reveals how access to real-time data insights is enabling construction firms to optimize resource allocation, streamline operations, and drive competitive advantage in a rapidly evolving market. 💡 Overcoming Challenges: Gain valuable strategies for navigating the unique challenges of digital transformation in the construction industry. From addressing skill gaps to overcoming resistance to change, Philippe shares practical tips for driving successful digital initiatives within construction organizations. Whether you're a business transformation leader, manager, or consultant, this episode offers invaluable insights to help you stay ahead of the curve in an increasingly digital world. Don't miss out on this opportunity to gain actionable strategies and perspectives from a true industry expert. Tune in now to the Business Transformation Podcast and subscribe for more thought-provoking discussions on driving innovation, growth, and success in today's dynamic business landscape. Let's transform together! 🚀 /episode/index/show/hobatech/id/29877698

Irina Bentu- M&A and a post-emerging acquisition migration or integration - What industry experts have to say 12/08/2023

Pratik Desai - The importance of value realization in the business industry - From the experts in the field. 11/24/2023

Erika Henson – Is the Organization Design Industry doing right or wrong ? - From the perspective of Industry experts 10/20/2023

Tien Nguyen – RPA, is it hype or not ? – Listen to what experts have to say. 09/15/2023

Sandeep Jha – AI’s invasion in business transformation and HR – With the latest experiences of experts in the field. 09/08/2023

Shahshank Gupta – The development of Business transformation with the newest innovations in the business world. – A critical overview by field experts 09/01/2023

Augusto Romero – Fundamental need of change in the business field – Thorough detailed explanations from experts 08/18/2023

Sam Webster – The 3 keys to successful technology-driven business transformation from an experienced transformation technologist 08/09/2023

Geetika Jain – Digital Transformation Unveiled: A Holistic Perspective from Academia and Industry 07/17/2023

Tom West – Lean Six Sigma Master Black Belt on using E.I, self-awareness and empowerment for sustained business transformation. 05/26/2023

Jonathan Coneby – The Theory of constraints - the 5 focus areas for business transformation success. 03/29/2023

Severine Trinh-Foot – The human side of transformations, ensuring that people are involved and how they understand the change 03/14/2023

Wes MacLagan – Whats In It For Them (WIIFT), Stakeholder Management and the 19-Business Transformation Critical Success Factors 01/20/2023

Wendy Sherrock – The secret to program success: How to use Change Management properly for sustained business transformation. 11/13/2022

Jim Hart - Former Solution Architect turned Organisation Healer reveals keys to enable successful business transformation. 09/27/2022

Jim Hart - Former Solution Architect turned Organisation Healer reveals keys to enable successful business transformation. Check out our latest podcast with Organisation Healer, Tim Hart. Jim Hart, a former technologist and solution architect who has over 20 year’s experience in transformation projects and programs saw a problem called into develop solutions to solve company and clients problems. Organisations, in the need to transform would focus on technology, diffused accountable and would hire in experts, who often had little experience solving their specific problem. That accountability Jim feels is and should be the role of Management. What companies were effectively doing, is putting in roles, and push down accountability and decision making (instead of owning it). Organisations have effectively created a crutch, that now they don't have the ability to make a decision on their own. Jim says Organisations have been told in business classes to push accountability down as low as you go, which says this ‘isn’t right’. Its ‘responsibility’ that should be pushed down low, but accountability, should remain with management. That is the role of management, to solve problems for the Organisation. That's why they are there. That's where the idea of Organisation Healer came about, through conversations inside the organisation, with others and himself. Its about being responsible and willing to accept the consequences for the things that you take on responsibility for. Through continuously and repeatedly pushing down accountability, they have lost the ability to make their own decisions, which is where the ‘healing’ comes in. Repair the damage that where an environment of ‘free money, low interest rates and the availability of money’ has enabled companies to spend mostly on projects and programs that don't return the required ROI, and not be accountable for it. Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too! “We consultants should start our pitch with, ‘My job is to work myself out of a job. My job is to help you get to a place where you can do this on your own” – Jim Hart Resources and Links Mentioned: /episode/index/show/hobatech/id/24506802

The Profile of a Business Transformator and Using empathy as a toolset for successful business transformation 09/21/2022

Former Technologist, Global Director & SVP turned Business Transformator reveals key to delivering $700M+ delivery value 09/07/2022

Leveraging context, cognitive psychology and human behaviour to drive sustainable business transformation. 08/27/2022

Agile Manifesto: 20yrs On, Are You Really Agile or Just Pretending? 03/25/2022

How Transforming Gen Z Mental Health Is Driving the Next Future Trends 03/18/2022

The 5 Overlooked Transformation Skill Sets and How to Apply Them to Scaling Your Organisation 03/11/2022

The Business Transformation Podcast

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