Mission Driven Business
Diverse entrepreneurs share their experiences, strength, and hope to help mission-driven businesses thrive. In a series of intimate conversations, attorney and CFP Brian Thompson and his guests provide practical steps to create businesses with impact and profit.
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Building Wealth for the LGBTQ+ Community with Laura J. LaTourette
08/09/2022
Building Wealth for the LGBTQ+ Community with Laura J. LaTourette
Brian Thompson chats with Laura J. LaTourette, CFP, the founder of Family Wealth Management Group. As a self-made entrepreneur, Laura has prioritized building her fee-only financial planning firm while living fully as her authentic self. Her comprehensive planning and wealth management approach demands the same kind of determination, self-reflection, and bold spirit from clients. On the episode, Laura shares strategies she’s used to build her successful, long-standing firm and the lessons she wishes she had learned a little sooner in her entrepreneurial journey. She also discusses why now is the time to build wealth for the LGBTQ+ community and how being vocal and visible can inspire compassion. Episode Highlights Mission-driven businesses come from the heart. Laura defines a mission-driven business as one that comes from your heart and reflects who you are authentically as a person. Although she didn’t define her financial planning firm as a mission-driven business at first, when she came out as a lesbian in 1994, Laura knew she wanted to help people like her. “I worked with women in transition -- women through divorce or being widowed,” Laura said. “Then I also found my LGBTQ community needed help with understanding the language of financial planning, so I just kind of took off from there on an organic basis.” Keep a firm line between advising and therapy. One of the benefits of being an entrepreneurial financial planner is the ability to show up authentically, which helps Laura build trust with clients and form real relationships. Laura is clear that working with her means a long-term commitment. “It’s a long-term relationship,” she said. “It’s not a transactional situation.” Having that type of client relationship requires both Laura and her clients to be vulnerable, and Laura will share part of her story to help her connect with clients. However, she is careful to make sure an appointment does not turn into a therapy session. “If they go so far that it seems like they’re really giving me too much information, I do talk to them about financial therapists,” she said. It’s time to build wealth for the LGBTQ+ community. As a new wave of anti-LGBTQ+ legislation sweeps through the country, stoking fears that marriage equality might be the next right overruled by the Supreme Court, it’s now a priority to create a “rainbow network” that builds wealth and provides financial education for the LGBTQ+ community. “We’ve got trans kids dying, and we’ve got LGBT elders not able to find a safe place to live during their ending days, so we’ve got trouble on both ends,” Laura said. Laura called on the LGBTQ+ community and allies to become visible, vocal advocates on business boards and in places of power. Laura lives this advice by serving as an ambassador in the financial services industry and by sharing her perspective with clients who sometimes find it uncomfortable when she mentions her wife. “The more you make them uncomfortable, at some point, then they start getting comfortable,” Laura said. “They may not be able to advocate for me yet, but I can at least bridge an opening of their heart.” Resources + Links Laura’s financial industry leadership: , Laura’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Your 2022 Mid-Year Review
07/26/2022
Your 2022 Mid-Year Review
In this special episode, host Brian Thompson shares practical steps for conducting a mid-year review that sets you and your business up to thrive in the second half of the year. You’ll learn how to clean up some of your central tasks to ensure the end of 2022 and the beginning of 2023 are as stress-free as possible. You’ll also hear why Brian advocates for small habits repeated over time and the benefits of taking a mid-year pause. Episode Highlights This year may feel especially stressful for fans of the Mission Driven Business, and one way to find calm in chaos is to focus on what you can control. For small business owners, that can mean tackling some of the big, end-of-the-year tasks now by conducting a mid-year review. “Unfortunately, too many small business owners wait until the end of the year to clean up the different aspects of their business. By that point, it’s a numerous and overwhelming task, so let’s knock out some of these tasks now.” Step 1: Review your successes and challenges. Once you’ve gotten clear on your emotions, it’s time to review your successes and challenges. This is a great time to celebrate your successes, appreciate your progress, and gain insight into what’s working and what areas could use improvement. “Instead of thinking that things need to be perfect, or that you can’t change your mind, pick a direction and take the next right step.” Step 2: Review your business cash flow. Cash flow is the lifeblood of your business, and conquering cash flow takes thought and intentional systems. One good cash flow system is the Profit First system, which leverages entrepreneurs’ natural tendency to make decisions based on their bank account balance. “Using this system allows you to continually monitor how close you are to your targets for revenue and profit, and lets you know in real time whether there’s a problem.” Step 3: Review essential reports. A new step on the mid-year review checklist is to review your essential reports, which include your balance sheet, reconciliation reports, and profit and loss statements: Your balance sheet covers your assets, liabilities, and owner’s equity. Your reconciliation report ensures what’s in your accounting software matches your bank statements. Your profit and loss statement allows you to do a full review of the first half of the year. Step 4: Make tax projections. You’d probably rather not think about taxes, but the mid-way point in a year is an excellent opportunity to review your tax situation. You’ve already made two estimated tax payments and can track where you are and make projections. “If you find that you’re behind on estimated tax payments, you still have the year to catch up, calculate how much you’re short, divide that by the six remaining months, and add that amount to your monthly tax bucket.” Step 5: Analyze your expenses. Now that you’ve reviewed your buckets and profit and loss statements, it’s an excellent time to analyze your expenses. To do this, print your expenses for the last six months and any recurring expenses. Add up all of your costs, multiply that number by 10%, and cut expenses by that number. “Remember that just because you have a tax deduction for expenses, you still lose money if you’re purchasing something you don’t use.” Step 6: Write down your next actions. As you perform your own mid-year review, you’re likely to gain insight into the changes you want or need to make. It’s essential to write these changes down and develop an action plan with the steps you’ll take to accomplish your goals. Try limiting the changes you want to make to two or three goals. “You’re more likely to find success taking little steps each day rather than trying to run several miles simultaneously.” Resources + Links , Behavior Gap / Carl Richards / The Sketch Guy Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Unafraid And Unapologetic with Damian Pelliccione
07/12/2022
Unafraid And Unapologetic with Damian Pelliccione
Brian Thompson chats with Damian Pelliccione, CEO and co-founder of Revry, a global, LGBTQ-first streaming network with free live TV, movies, series, news, and more. Through Revry, Damian champions diversity and inclusion in the media and entertainment industry. On the episode, Damian shares their journey to becoming a first-time CEO and the corresponding struggles with imposter syndrome. They also highlight the importance of working on yourself and setting good boundaries, and how being your authentic, unapologetic self gives your business the best chance of thriving. Episode Highlights Mission-driven businesses leave a legacy. For Damian, Revry’s mission is to be the driving, positive force in media for queer culture. To meet that mission, Revry creates content reflective of the entire LGBTQ community, which is not homogenous by race, gender, sexual orientation, or language. Revry also lives out its mission by having an incredibly diverse workforce that is reflective of the audience it wants to serve. “We’ve attracted the most diverse, talented team on the planet, and I’m very proud of everyone who works for us,” Damian said. But the mission of Revry goes beyond the workforce and content that it produces today. While Damian is proud of how far the company has come, they envision that Revry will ultimately be part of their legacy. “You realize this is going to be bigger than me; this will live beyond me,” Damian said. “This legacy that hopefully we are building with this business will resonate well beyond my years, and that is the coolest thing I could ever do with my life.” Fail big. Fail fast. When Damian talks to young entrepreneurs, they emphasize the need to fail big and fail fast -- but also to learn from failures. While starting over or starting something new is part of the entrepreneurial process, it’s also important to build resilience. “You may have to scrap the whole thing and start over and try something new, but that’s okay,” Damian said. “The difference is the resilience to never give up, to keep going.” Learning from failure and adapting is part of Damian’s own entrepreneurial journey. Damian believes that their “false starts” before Revry were crucial to getting them to where they are today in both work and life. “Had those not existed for me, had I not had those experiences, had I not taken the time to listen to them and evaluate what went wrong … there’s no way I’d be sitting here talking to you,” they said. Be unafraid and unapologetic in business and life. Damian was clear about their biggest takeaway for entrepreneurs: “Live out loud. Be unapologetic. Be vulnerable. And be unafraid.” One way Damian lives their life in this manner is by dressing to impress themself. One way that they do that is by wearing heels on public stages, panels, and conferences. “There’s something about putting on that shoe that gives me the vote of confidence,” they said. “I feel powerful, and I feel fabulous. That’s the energy that I want to exude when I’m doing something in a public forum.” By not holding back from their true, authentic self, Damian believes they’re permitting others to also live as their authentic selves. But even more, that living authentically has made them even more respected professionally. “Business is evolving to the point where that level of authenticity is going to be such a tenant to company cultures and will hopefully soon be equated in a datapoint to show this is how you really build a brand,” Damian said. “You are the brand.” Resources + Links Revry: , , , , QueerXFest: , , , , Damian’s Social Media: , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Hot Entrepreneurship Tips with Yana Tallon-Hicks
06/28/2022
Hot Entrepreneurship Tips with Yana Tallon-Hicks
Brian Thompson chats with Yana Tallon-Hicks, a pleasure-positive sex therapist, educator, and writer. On the episode, Yana shares her unexpected journey to becoming a relationship therapist and business owner. She also gives tips for using a sliding scale fee model and offers insight into the process of writing her upcoming book, Hot and Unbothered: How to Think About, Talk About, and Have the Sex You Really Want. Episode Highlights Make money in a way that aligns with your values. Yana defines a mission-driven business as one that pays attention to its values and goals so that it can make money in a way that aligns with those values and goals. “It’s a business that pays attention to what their values and goals are every step of the way, to the best of their ability,” she said. “Because at the end of the day, a business needs to make money … and I think that it can still be done with their mission and your values.” Be intentional about structuring your time. Yana’s career spans her incorporated work as a relationship therapist, sex writing, and education projects. Juggling all of these responsibilities requires a lot of balance, and she blocks out time dedicated to specific projects, like writing her new book and general administrative tasks. Yana is also a co-parent, which has prompted her to keep her schedule regimented to ensure she can be fully present for her child when she’s with him. While she felt busy before she had her child, she’s found being an entrepreneur and a parent has helped her unlock a new level of efficiency. “Having a kid really helped me get into much better balance,” Yana said. “I actually think I’m doing more work, more efficiently, and better.” Set clear expectations from the start. Being part of the LGBT+ community, Yana knows that she’ll run into her therapy clients more often than some therapists might, so she lays out ground rules and expectations upfront. For instance, Yana asks current clients not to follow her on social media, and her intake form includes a paragraph that clients may see her while out in public. She is also clear about her use of a sliding scale fee model and has prices listed on her website and intake form. Her clients have been very responsive to the model, and people who can pay the highest amount generally do. “Business owners assume that if you do a sliding scale, people will always pay the bottom of your scale, and that is just not true,” Yana said. “The trick is you really do need to be truly okay with whatever people choose.” Resources + Links Yana’s Social Media: , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Former Inmate to Business Magnate with Coss Marte
06/14/2022
Former Inmate to Business Magnate with Coss Marte
Brian Thompson chats with Coss Marte, a former inmate turned business magnate. Coss is the founder of CONBODY, the first fitness method developed in prison. Through CONBODY and his two other ventures, Coss is fulfilling his mission to aid and uplift the formerly incarcerated community. On the episode, Coss shares how he found his passion for fitness after losing 70 pounds during his incarceration as well as his struggle to start a company as someone in and out of the prison system. He also discusses how his “figure it out and survive” motto has spurred him to create three ventures, including one in the legal cannabis industry. Episode Highlights Mission-driven businesses do good from front to back. Coss defines a mission-driven business as one that doesn’t just say it's doing good upfront -- but also does something good on the back end. “You want to make money and do good as well,” he said. For Coss, the tripartite mission of CONBODY is to destigmatize the formerly incarcerated community, ease their transition back to society, and change the criminal justice system -- all barriers he’s faced as a formerly incarcerated person himself. “I saw the pain I had to go through, and I really didn’t want people who were my friend or my people that were coming out of the system to go through that,” he said. You don’t need a formal business plan. Coss created his business plan for CONBODY while in solitary confinement. He didn’t have a formal mission, list of values, or vision statement. But he did write down the extensive workout he used to get fit while incarcerated and how he could turn that into an opportunity. “I did what I wrote,” Coss said. “I came home and I started doing it in the local park where I grew up, and eventually, one person turned to two, to three, to five, to six, and my mission started evolving.” If you don’t ask, you don’t eat. Coss’s mother always told him: If you don’t ask, you don’t eat. It’s a strategy he took to heart when developing CONBODY. “When I came home, I validated by getting one customer in the street, and just stopping them and talking to them and telling them what I’m doing,” Coss said. “I got a gazillion nos, but fortunately enough, I’ve had a few yeses.” Coss eagerly shares his mother’s advice with fellow entrepreneurs who have smart but unvalidated business plans. That includes Ivy League MBA students who have incredible, technical business ideas but have yet to ask whether anybody wants their products. “You gotta ask,” Coss said. “If you go to the market and nobody wants this shit you just lost a lot of time.” Resources + Links CONBODY: , , , , , Second Chance Studios: , , , , CONBUD: , , the book Coss’s Social Media: , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Redefining Disability with Hannah Olson
05/24/2022
Redefining Disability with Hannah Olson
Brian Thompson chats with Hannah Olson, an advocate for people with disabilities and co-founder and CEO of Chronically Capable and Disclo. Through her companies, Hannah helps people with disabilities navigate their careers and companies manage employee health disclosures and accommodation requests. On the episode, Hannah discusses why she chose entrepreneurship after her aggressive treatment schedule for Lyme disease resulted in her having to leave her dream job. She also shares advice she received while fundraising and why disabilities are something to be celebrated. Episode Highlights The mission is at the center of mission-driven businesses. Hannah describes a mission-driven business as one that puts its mission at the center of everything it does. At her companies, she goes one step further by hiring people who are also centered around the mission of empowering and employing people with disabilities and chronic conditions. “It’s less about the excitement of the business, but more so, at the end of the day, who are we helping? Who are we serving?” Hannah said. One business idea can lead to another. In May 2019, Hannah and her co-founder launched their first venture, Chronically Capable, to help people with disabilities and chronic conditions connect with inclusive employers. The company grew quickly, but as it did, Hannah learned about an unmet and unique need for HR professionals to manage employees’ health conditions and accommodation requests in safely and privately. Hannah and her co-founder quickly realized they could turn that need into a business opportunity. They raised funding and launched their second venture, Disclo, in May 2022. Disclo takes the mission of Chronically Capable one step further by bringing compliance tools to HR managers. “We initially thought the problem was just being able to find a job and an employer who cared, but we realized there was a much, much bigger problem because if you get the job, how are you going to keep the job?” Hannah said. “But when it comes to compliance, it’s not a nice-to-have anymore; it’s a must have.” Sleep is a key business strategy. The entrepreneur culture espouses the value of hustle, but Hannah pointed out that you can’t hustle hard without adequate sleep. That’s why she said sleep is the foremost business strategy she has to share with listeners. “Sleep is so important for anyone, but especially for me as someone who has been recovering from a very, very bad illness and also as someone running a business,” Hannah said. “This hustle culture has this mentality that we have to be working, and the times you’re not working, you’re not doing anything. But if you don’t sleep, you’re not going to work well the next day.” Learn from no. When Hannah was raising funding for Disclo, she received about 120 rejections. After the first few, she took the advice of a friend to ask people who said no either to provide feedback she could use to adapt and change or to introduce her to three other people. “I started adopting that practice and I learned so much in a very short time,” Hannah said. “I was able to fundraise very, very quickly. In a month we went from not having any luck to people knocking at the door.” Resources + Links Chronically Capable: , , , , Disclo: , , , , , Hannah’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Advising Women in Tech with Danika Waddell
05/10/2022
Advising Women in Tech with Danika Waddell
Brian Thompson chats with Danika Waddell, founder of Xena Financial Planning. As a certified financial planner, registered life planner, and certified student loan professional, Danika focuses on helping women who are in tech or otherwise receive equity compensation. On the episode, Danika shares her journey to starting her fee-only firm in 2020, including why she made the entrepreneurship leap and how she’s managed the extremely fast growth. She also discusses the importance of having difficult conversations with clients and how she defines success. Episode Highlights Mission-driven businesses are meaningful. For Danika, the idea of a mission-driven business comes back to doing meaningful work. When she started in the finance industry nearly 10 years ago, that sort of meaning was missing from her job. “When I got into this industry almost a decade ago, what I was doing previously was very transactional, and I just felt there was something very lacking,” she said. Danika wanted to have more meaningful relationships with clients, leading her to pivot from accounting to starting her own financial planning firm. Now, she regularly gets the opportunity to have a deep connection with clients. “There’s something just so satisfying about having the types of engagements with my clients in exactly the way I want to have them, and being able to show up for my clients in a way that I’m not restricted by my employer or anything like that,” she said. Uncertainty can lead to growth. Danika wasn’t expecting to start her business. After a crisis at her old firm, she decided very quickly to try entrepreneurship. She first defined the types of clients she wanted to serve and how she wanted to serve them, then she created a space for herself and her clients to be fully who they are at all times. “I’m thrilled about what happened because I was comfortable enough that I probably would have never done this if I wasn’t forced to,” she said. Define success by impact - not dollars. Danika emphasized that making money is not the priority of her business. While she does take into account revenue and sustainability, she measures her success by impact - not dollars. “I definitely do not define success by the numbers,” Danika said. “I do define success by the impact I’m having on clients.” For instance, Danika felt great success in supporting a long-term client through a car purchase. As she thinks about growing her business further, she wants to help more people feel that kind of empowerment. “I’m not done,” Danika said. “Success to me will look like reaching more people. I don’t know how that’s going to happen yet, but I know that it is going to happen.” Resources + Links Danika’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Financial Planning for Sex Workers with Lindsey Swanson
04/26/2022
Financial Planning for Sex Workers with Lindsey Swanson
Brian Thompson chats with Lindsey Swanson, a certified financial planner and founder of Stripper Financial Planning. Lindsey started her fee-only financial planning firm after noticing a severe lack of financial advice for workers in adult entertainment. Through her company, she offers tailored advice in a supportive, kind environment. On the episode, Lindsey shares financial challenges that workers in the sex industry face, including restrictions from banking institutions, payment processors, social media companies, and website hosting firms. She also discusses the importance of choosing the right people to seek advice from, and why she’s thinking of changing her company name. Episode Highlights Mission-driven businesses have integrity that others can see. It can be hard for people within an organization to self-diagnose a mission-driven business, according to Lindsey. She believes that others outside of a company may be better at recognizing whether a mission-driven business is truly accomplishing a higher goal. “So many times, there’s a business that alleges they have a mission, but I don’t see any actions coming from that,” Lindsey said. “For me and my own business, it comes down to having a direct line between what I’m trying to accomplish and making a profit.” Seek advice from supportive people. Although Lindsey knew the sex work industry is stigmatized, she was surprised that some people wouldn’t give her good business advice if they didn’t believe in her business’s mission. “One of the things that I realized not early enough is that I can’t ask for advice from people who don’t want the same things as me,” Lindsey said. “I could talk to whoever in marketing or branding or whatnot, and if they don’t think that what I’m doing is worthwhile, they don’t give me good advice.” For instance, some marketers don’t want sex workers to be seen or heard, and Lindsey felt their advice was tainted by a belief that they didn’t actually want her to succeed. Now, Lindsey specifically seeks out advice from people who are supportive of sex workers. “Otherwise, I’m not going to get people who are supporting me,” Lindsey said. “And that sounds obvious if you say it, but I thought anyone could give me good advice because everyone has something they can bring to the table.” Not all industries are treated equally online. One issue Lindsey faces is online censorship of the sex industry. She initially thought marketing and publicity would revolve around SEO and key terms, but she says the reality is more of a nightmare. “A lot of my clients are starting to create their own websites and host them offshore not because it’s illegal but because there’s so much censorship that happens on Squarespace and Wix and Wordpress,” Lindsey said. “I built my site on Squarespace, but I’m anticipating that at some point it’s going to get taken down. … And it’s so much harder for people in the business.” Help your audience find you again and again. Website hosting is only one censorship-related challenge for Lindsey. One of the main words in her business name -- stripper -- gets censored on social media, which prompts the sex industry to use an evolving litany of alternative terms to outsmart the algorithms. While Lindsey is leaning into her company name as she grows her publicity and brand recognition, once she’s successful, she’ll likely have to create a more veiled version of her business so she can stay on the internet. It’s a move she’s learned from her clients. “It’s just amazing how good these individuals are at branding and recreating themselves and having an audience that’s so sticky that they are willing to find them again,” Lindsey said. “I have one client that has put up her TikTok 20 times. … She’s been taken down, and she's recreated that 20 times.” Resources + Links Lindey’s Social Media: , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Starting A New Business with Dr. Samantha Franklin
04/12/2022
Starting A New Business with Dr. Samantha Franklin
Brian Thompson chats with Dr. Samantha Franklin, a school counselor, college professor, and founder of Intersection, LLC. Through Intersection, Samantha uses therapy and mediation to help people learn how to set boundaries and advocate for themselves. It's also the first company she's founded. On the episode, Samantha shares the values that led her to start her own mission-driven business and the areas she’s struggling with as a new entrepreneur. She also discusses how she balances working with three different types of clients and the tools she uses to charge what she’s worth. Episode Highlights Mission-driven businesses solve problems. For Samantha, the definition of a mission-driven business is an easy one. It’s a company that comes into being to solve a problem. “Maybe that person knows how to fill that gap in whatever industry it is,” Samantha said. “I’m on a mission. The mission is to solve a problem.” Through Intersection, Samantha helps people who have a hard time advocating for themselves in their business or personal life. She works in three different types of markets: therapy for families, mediation for divorced or divorcing couples, and advocacy for school counselors. “Some people don’t know how to use their voice, and some people just don’t know how to stand up for themselves,” Samantha said. “And so the overriding mission of my company is advocacy.” Charge what you're worth. One of the aspects of entrepreneurship that Samantha struggles with is charging clients appropriately. Part of that comes from her background as a teacher, which required her to work essentially for free at night. In the early days of her business, Samantha also doubted whether she should charge clients for some services she considered easy or straightforward. To learn what to charge, Samantha asked for advice and guidance from people in the consulting and financial realms. Although she’s come a long way, she’s still adjusting how she charges as she takes on new experiences and continues to grow her business. “It’s really figuring out how much jobs are going to cost,” Samantha said. “How much time is taking me away from my family, and deciding what it’s worth.” It’s okay to say no to clients -- even if you’re just starting. Saying no to the wrong clients is a theme that’s come up before on the podcast, and it’s a point echoed by Samantha. Even though her business is new, she emphasized the importance of setting boundaries. “As we build businesses, a lot of times we feel that we should take all the business that comes our way, and that’s not always true,” Samantha said. “Know your boundaries and what you need as a person and for whatever unit you have around you. It’s okay to say no to business. It’s okay to refer out.” Resources + Links Samantha’s Social Media: , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Creating Impact As A Socialist Advisor with Values Added Financial
03/22/2022
Creating Impact As A Socialist Advisor with Values Added Financial
Brian Thompson chats with Zach Teutsch and Ari Weisbard, the managing partners of Values Added Financial. Values Added Financial helps progressives build thoughtful, prosperous, and impactful financial lives. Through their business, Zach and Ari aid clients with balancing their own needs with the work they do in the world. On the episode, Zach and Ari share how running a feminist, LGBTQ-friendly, and antiracist company has helped them to attract more clients than they ever imagined. They also discuss the importance of articulating who you are and why saying no to the wrong clients makes room for the right ones. Episode Highlights Mission-driven businesses don’t just talk the talk. Like other guests on the show, Ari describes a mission-driven business as one that cares about more than just profit. In practice, that means making decisions that balance the interest of the business with those of the broader mission. “For us, at Values Added, we care about our teammates; we care about our clients; and we care about the world,” Ari said. For Zach and Ari the definition of a mission-driven business goes a little deeper because they put their values into practice, too. As Zach explained, that means publicly campaigning for higher taxes and investing in organizations wanting to create a more just system. “If we had a different business, there would be real business consequences that were negative, but because we’re so public about who we are, it means I can say things and not worry,” Zach said. Socialist financial advisors are in demand. Thanks to being unapologetic in his beliefs and actions, Zach has gained a reputation on and offline as a socialist financial advisor. Although the term sounds contradictory, that language has resonated with the right type of clients and has been a boon for business. “There are way more socialists who need a financial advisor than there are socialist financial advisors,” Zach said. “That’s been one of the surprises to me is just how many amazing people need the exact thing we want to provide.” In turn, the focus on wealthy progressives as clients has helped Valued Added Financial have an even greater social impact than he could have initially imagined, Ari said. There is enough space in this niche for other mission-driven entrepreneurs to be successful, although he didn’t fully believe it was possible until it happened, Zach added. “I knew it is true that the more niche you are, the more people are excited,” Zach said. “I knew that in theory, but it was really hard to believe until it happened to us.” Put your values up top. True to its name, Values Added Financial prioritizes and celebrates its company values. Stating those values up top has helped Zach and Ari to not only attract the right clients -- but also to attract better job candidates, too. “By putting a version of those values right at the top of our job application and using language that’s a little bit more colorful and full bodied than the typical Equal Opportunity statement, it really did help to get a very diverse candidate pool applying,” Ari said. “In the same way it helps us get the exact right clients to come to us, it was really helpful to get a really great, strong, diverse candidate pool.” Resources + Links Zach’s Social Media: , , Ari’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Breaking the Sex Shop Glass Ceiling with Searah Desaych
03/08/2022
Breaking the Sex Shop Glass Ceiling with Searah Desaych
Brian Thompson chats with Searah Desaych, the founder of feminist sex shop Early to Bed. For the past 20 years, Early to Bed has operated both as a retail store and as a safe place to explore sexuality. Searah founded the company to create the warm, women-oriented, queer and trans-positive environment she wished existed in the male-dominated sex shop industry. On the episode, Searah shares some of the hurdles she’s faced in her two decades at the helm of Early to Bed. She also discusses how she’s managed her anxieties around running a business and praises the importance of networking and being kind. Episode Highlights Mission-driven businesses sometimes make unprofitable choices. Early to Bed is a for-profit business, but it’s also a mission-driven one, Searah explained. Searah will make a decision most in-line with the mission of the store -- even if it isn’t profitable. In practice, that means Early to Bed holds raffles, donates products, and provides education to benefit the community. “The business is about more than profit,” Searah said. “Sometimes I don’t make a profitable choice. Sometimes, I make the choice that’s best for my employees and for what I want to be in the world rather than making money.” Follow a business plan -- when it makes sense. After dropping out of graduate school, Searah had a business plan she now says had no basis in reality. She quickly learned she had to ditch the plan and be flexible to make the business work. “If I had tried to use that plan to drive the business, I don’t know where I'd be,” Searah said. At the same time, Searah needs to make smart business decisions even if they’re not what she had initially envisioned. For instance, she didn't like the idea of creating an online storefront for her business, but she realized it's a necessity in the modern era. “I’m an idiot if I’m going to stop people from Texas buying my products,” she said. “So even though that wasn’t part of my mission in the beginning, I decided to do that.” The anxiety is always going to be there. About seven years into her entrepreneurial career, Searah asked a business owner when the worrying about running a business stops. The answer wasn’t what she had hoped for. “She’s like, ‘Oh, honey, never,’” Searah said. “It doesn’t matter how long, you’re always going to have those worries.” Now that she’s 20 years into running Early to Bed, Searah worries less than she used to. But she can confirm that the anxiety never fully subsides. “I go to sleep pretty soundly every night, but it’s always in the back of your head forever,” Searah said. Resources + Links Searah’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Reverse Engineering Your Business with Anna N'Jie-Konte
02/22/2022
Reverse Engineering Your Business with Anna N'Jie-Konte
Brian Thompson chats with Anna N'Jie-Konte, founder of fee-only financial planning firm Dare to Dream Financial Planning. Anna believes in empowering entrepreneurs and tailors her business to serve the needs of 30- and 40-something women of color who want to live boldly and make a lasting impact. On the episode, Anna shares why she left corporate America to give other women like her the blueprint for building successful businesses. She also breaks down how she navigates leading a business and a family and why it’s important to reverse engineer your pricing. Episode Highlights A mission-driven business is bigger than you. Anna defines a mission-driven business as one that is bigger than you. That doesn’t mean the business has to be altruistic or charitable in nature, but it does mean the business has to have a purpose or driving force. “That’s really the foundation of what you’re doing,” Anna said. “I find that my clients have something that’s really pushing them to work so hard and reach those next levels of success.” Set your intention first. Anna uses a three-part framework with her clients, and the first step is intentionality. She asks her clients to get intentional about what they want out of their businesses and personal lives, so they know they’re following their joy, having an impact, and not crossing any non-negotiable boundaries. “There are millions of ways to build a successful business and to be successful financially,” Anna said. “There’s no box that everybody’s going to fit in, so we have to figure out what that is first, then get to the technical stuff.” Reverse engineer your pricing. Pricing is a huge hang-up for entrepreneurs, according to Anna. Many business owners don’t set their prices high enough to account for taxes, operating expenses, and a quality personal life. “What I usually do for clients is have them set themselves a salary that accounts for whatever personal goals they have and make sure they have take home pay to match that,” Anna said. “Maybe the profitability is not there on the business side, so we’ll try and work towards that. But I want to start with what they need and what they want to be doing.” One way that business owners undersell themselves is by setting an hourly rate -- especially one that doesn’t fully account for their skillset and business needs. For instance, Anna argues that business owners are actually providing more value if they can do something in one hour when it used to take them three. “Hourly pricing is oftentimes a disservice for folks if they start out that way,” Anna said. “If I need $100 for every hour that I work for me personally, the business needs $40, and profit is another $10. Then you just build the pricing from there.” Resources + Links Anna’s Social Media: , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Why Podcasts Are Public Relations with Jeremy Ryan Slate
02/08/2022
Why Podcasts Are Public Relations with Jeremy Ryan Slate
Brian Thompson chats with Jeremy Ryan Slate, founder of the Create Your Own Life Podcast, which studies the highest performers in the world. He specializes in using podcasting and new media to create thought leaders, and his podcast was ranked No. 1 on the iTunes business category and No. 78 on the top 100. On the episode, Jeremy shares his journey from getting a master’s degree in ancient history to becoming a brand expert. The episode is also filled with practical advice for building successful businesses, including how to maximize the link between public relations, marketing, and sales. Episode Highlights Mission-driven businesses ask: What is the impact? Although Jeremy knows businesses must make money, he says mission-driven businesses think more about the impact they can have on their communities and the world. “What is the impact we’re trying to make?” Jeremy said. “I look at it as a ripple effect. I can only help so many people, but the more people they help -- that’s what impact looks like.” Getting what you want takes effort. One of the biggest lessons that Jeremy learned as an entrepreneur is the amount of effort it takes to reach success. When Jeremy started creating podcasts, that meant learning new skills and getting good at phone calls. It also meant outworking his competition. “Early on, I realized I may not have the best training; I may not have the most money; I may not have the most opportunities; but I can outwork anybody,” Jeremy said. “So that was the thing I did early on. How can I outwork people until I learn how to build a team?” Podcasts are not marketing -- they’re public relations. One common misconception that Jeremy has brushed up against in his years of podcasting experience is that podcasts are a marketing tool. Instead, he makes a compelling case that podcasts instead fall under the scope of public relations. “Going on a podcast … you’re communicating to people,” he said. “You could be getting 500 sales leads, but if they don’t know you, like you, and trust you, they’re never going to convert.” Jeremy believes so strongly in the value of podcasting as public relations that he and his wife started podcast public relations firm Command Your Brand. Through the company, Jeremy helps entrepreneurs get their message out by appearing as guests on other podcasts. “The media landscape moves so fast,” Jeremy said. “There’s so much content out there. If you do not tell your own story, you’re going to get drowned out; you’re not going to be found.” Resources + Links Jeremy’s Social Media: , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Bringing Your People With You with Braxton Fleming
01/25/2022
Bringing Your People With You with Braxton Fleming
Brian Thompson chats with Braxton Fleming, founder and CEO of Stealth Bros & Co. Stealth Bros & Co. provides stylish luxury medical storage products and Dopp kits. Braxton started the company as a solution for the transgender community, but he has since expanded to meet the needs of people with diabetes and undergoing in vitro fertilization treatments. On the episode, Braxton tells how his passion for Stealth Bros and Co.’s mission keeps the company rooted and fuels its growth. He also shares why consistency yields results and explains how he came up with the idea for his company after following his father’s advice to find a void. Episode Highlights Mission-driven businesses are born from your passion. Braxton describes Stealth Bros & Co. as his life’s passion. As a result, he sees his business and its mission to help the transgender community as directly related to who he is as a person. “I am really on a mission,” he said. “I’m on a mission to build a legacy for me and my family. And I feel like my life’s path and my passion for my community has really pushed me to be on this mission.” The simplest ideas will make you rich. Both of Braxton’s parents are entrepreneurs, and his Dad would give him business advice in the car on the way to school. He recalls his Dad saying that the simplest ideas will make him rich. “He would always say that you need to find the void and fill the need,” Braxton said. “That stuck with me for a really long time.” Braxton had his father’s advice in the back of his mind when he was thinking of business ideas to fund his top surgery. He noticed transgender men did not have good options to store all of their injectable medications in a way that was safe and convenient. “This idea really stemmed from the need of transgender men to place their hormone replacement therapy medication somwhere,” he said. “I pretty much ran with that, and I realized that it was more than just a want. It was a really big need within our community.” Bring your people with you. In the years after Braxton first launched his products, he realized that other communities also need discreet and stylish medical storage kits. His products have especially resonated with people in the diabetic and IVF communities. “It’s been a really exciting mission for me to push my own life’s path forward, but help so many other communities that are impacted as well,” he said. Although the product has expanded beyond the female-to-male transgender community, Braxton still keeps the people he founded Stealth Bros & Co. at the heart of his company. He plans to keep his initial mission in mind no matter how big the company gets. “Because at the end of the day, the people that are working for my company will be LGBT, and I will bring my people with me,” he said. “I will make sure no matter how far my business goes, that they understand the foundation of the business.” Resources + Links Stealth Bros & Co.: , , , Braxton’s Social Media: Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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How to Get Different with Mike Michalowicz
01/11/2022
How to Get Different with Mike Michalowicz
Brian Thompson welcomes Mike Michalowicz back on the podcast. Mike is the mastermind behind Profit First Professionals and the author of books for entrepreneurs and small business owners. In episode seven, Mike talked about his Profit First system and his experience growing several multi-million dollar companies. Now Mike is back to talk about his latest book, Get Different: Marketing That Can’t Be Ignored! Mike shares the research and insights he learned when writing the book, and he offers his tips for creating an effective and radically different marketing system. Episode Highlights Small businesses have a responsibility to market. Mike researched the concepts behind Get Different for a decade. In that time, he learned that while small business owners provide products and services that are better than the competition, many are afraid to market themselves. “We have a responsibility to market,” Mike said. “If our prospects can’t find us, they’re going to find something that’s perhaps inferior. That’s their problem, but it’s our fault.” Mike recommends that small business owners speak to their community with integrity and honesty because their voices need to be heard. “We have to step up and become noticed,” he said. Use the DAD framework for effective marketing. Mike created a catchy acronym that gets down to the essence of effective marketing: DAD. The acronym stands for the following: Differentiate -- Reach your community by doing something unexpected Attract -- Create marketing that speaks to your audience Direct -- Give specific, safe, and reasonable instructions “Simply ask, does DAD approve?” Mike said. “It has a little bit of a creep factor, but that helps make it memorable.” Many small business owners already incorporate one or two of the DAD elements into their marketing but not all three. As a result, they think their marketing is a failure. “All three have to be present,” Mike said. “It’s like a checklist.” Launch many marketing experiments but few plans. Marketing plans are important, but many small business owners prematurely go into launching a plan. “We prematurely go into a plan, but we don’t know if it’s going to work,” Mike said. “So the plan is to throw everything against the wall and see what sticks. That is a horrible plan.” Instead, a marketing plan should aim to amplify what already works. Mike recommended running many marketing experiments to figure out what works and what does not. “We should be constantly experimenting, but we should be very selectively and carefully planning,” Mike said. Target 100 prospective clients. No one can serve everybody, Mike said. That means it’s important for small business owners to find their target audience. Mike recommended doing this by identifying the clients who love you the most and finding out where their connection points are. Then, Mike suggested testing marketing with a sample size of at least 100 people in your target community. He chose that number after looking at the work of experts, including probability specialists. “While that may not be a perfect indicator, that will be far more adequate than a random sample of one or two,” Mike said. Resources + Links Episode seven: Being Profit First with More of Mike’s books: , , , , , Mike’s Twitter: Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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My Year in Reflection
12/28/2021
My Year in Reflection
It’s almost the New Year, which means it’s the perfect time to reflect on the first year of the Mission Driven Business podcast. In this special Year in Reflection episode, Brian re-lives some of the best moments from the first 21 episodes of the podcast. You'll hear some of the insights, strengths, and hope shared by the diverse podcast guests on their respective episodes. Brian also shares some of his favorite nuggets of wisdom, and he recounts how each guests’ story ties into the larger podcast theme -- that you can make money and serve a purpose. Episode Highlights There is no one definition of mission-driven business. If you’ve listened to the podcast, you know that the first thing Brian asks his guests is to describe what a mission-driven business means to them. That’s because mission-driven businesses are distinct, and everyone has a different answer. One of Brian’s favorite answers came from Phuong Luong, who shared a quote she heard in grad school. “Don’t ask yourself what the world needs,” she said. “Instead, ask yourself what makes you come alive and go do that. Because what the world needs is for more people to come alive.” Regardless of their definition, Brian makes sure listeners know that your business can make money and serve a purpose. It’s a point echoed by many of the guests on the podcast. In the very first episode, Dawn Hancock summarized the principle by saying, “Profit does matter. It just doesn’t have to be the only thing.” But Brian Floriani may have said it most succinctly in episode 18: “No margin. No mission.” Everyone has a different journey. Every entrepreneur on the show has had a different path to their career. Brian highlighted how in episode two, Bill Bynum credited his childhood experiences as fundamental to him later running one of the largest community development financial institutions (CDFIs) in the U.S. Other entrepreneurs had numerous twists on their paths running companies with purpose and profit. In episode 13, attorney Nici Kersey shared how running her own businesses wasn’t something she planned, but came after her company let her go because of a military move. Nothing is perfect. Unforeseen circumstances are a given with entrepreneurial life. In episode 11, Lauren Klafke opened up about how her work and home life adjusted when her business started booming at the same time she was caring for a newborn and overseeing a house remodel. One way to navigate unforeseen circumstances is to know your values. Perhaps the best example yet of letting your values guide you is financial planner River Nice. In episode 20, River shared how their values first guided them to leave the corporate world and try their hand at entrepreneurship, then again when defining their niche. The result is that River's day-to-day work is aligned with their strengths and values. “I’m just so happy on a day-to-day basis,” River said. “Who knew life could be this good? It feels like bragging, but that’s the point, right? The point of this podcast is that life can be this good, and you can do it, too.” Learn from the experts’ experiences. While it’s nice to hear about purpose and values, podcast listeners have most enjoyed learning the strategies and tactics guests rely upon to run their home and work lives. In episode 16, the owners of Columbus Running Company played up the importance of community, while in episode 3, Jacob Padrón praised the merits of asking for help. But Brian particularly appreciated the insights of Nici Kersey on how to let go of perfectionism: watch baseball. “Watching baseball made me really focus more on the fact that you don’t have to be perfect,” Nici said. “These players are the best in the world at being a baseball player, and they mess up all the time, right?” Self-care isn’t selfish. Brian always ends the episode by asking each guest to share anything surprising they’ve learned on their journey. One of the most commented lines ever on the podcast came from Pamela Capalad’s answer to this very question. “Running a business mostly sucks,” she said in episode 5. While running a mission-driven can suck at times, all entrepreneurs on the podcast say the freedom and fulfillment are well worth pushing the uncertainty and overcoming the inevitable obstacles. But the grit needed to do that can be hard to learn, said Mark Suh in episode 21. “That belief in yourself has to be strong enough that you don’t quit,” he said. While the year has been filled with wisdom, Brian’s favorite piece of advice also came from the answer to this last question when Emlen praised the importance of self-care. In episode 10, Emlen explained how incorporating self-care into his regimented schedule has helped him ultimately have a more productive day. “It was the aspect of tracking over time that made me realize, when I do this, I was a better husband, I was a better dad, I was more patient with the kids,” he said. Resources + Links Brian’s Social Media: , , Episode 1: Socially Conscious Design with Episode 2: Advancing Opportunity in the Deep South with Episode 3: Values-Based Leadership with Episode 4: Taking the Entrepreneurship Leap with Episode 5: Building Brunch & Budget with Episode 6: Eradicating Entrepreneurial Poverty with Episode 7: Being Profit First with Episode 9: Launching a Family-Run Business with Episode 10: Systems and Self-Care with Episode 11: Setting Boundaries with Episode 13: When the Entrepreneur Life Chooses You with Episode 14: Living Your Passion with Episode 15: Equitably Investing in Cannabis with Episode 16: Running a Successful Retail Business with Episode 17: Success on the Second Try with Episode 18: Social Enterprise for Literacy with Episode 19: Humane Marketing with Episode 20: Defining Your Niche with Episode 21: Developing an Entrepreneurial Mindset with About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Developing an Entrepreneurial Mindset with Mark Suh
12/14/2021
Developing an Entrepreneurial Mindset with Mark Suh
Brian chats with Mark Suh, a serial entrepreneur and founder and CEO of Everwell, an Orange County, CA-based wellness clinic. On the episode, Mark shares how a series of health trials led to a wellness journey that transformed his life and sparked his passion for Everwell, his first mission-driven venture. Mark also opens up about why mindset is the most challenging but essential aspect to develop as an entrepreneur. And he touts the importance of flexibility, a skill he used after opening the doors to Everwell just months into the COVID-19 pandemic. Episode Highlights Mission-driven entrepreneurs never work another day. Although it’s cliche, Mark believes that mission-driven entrepreneurs never have to work another day of their life. That’s because their passion underlies everything they do for the business. “I don’t really feel like I’m coming to work,” Mark said. “Mondays are exciting. Mondays are not a drag.” For Mark, that mission is to help people become the best version of themselves one client at a time. It’s a mission that’s personal to him because when he was in his 30s he went through a series of health challenges, including two back surgeries. He attributed the health trials to sacrificing his health to build prior businesses. “In my 20s and 30s, I thought all you gotta do is sacrifice your body to make ends meet and make money and that’s all that mattered. ... Then I found my passion,” Mark said. “I love being able to help and being able to have the solutions and answers, especially since I’ve lived through it.” Mindset is the hardest part. Mark believes that developing an entrepreneurial mindset is the hardest part of starting your own business and a key reason why more people don’t make that entrepreneurial leap. Being an entrepreneur means having a belief in yourself that is stronger than fear of instability, risk, and uncertainty. “That belief in yourself has to be strong enough so that you don’t quit,” Mark said. “Everything else you can figure out. … But the emotional part, it’s hard to teach. It’s very difficult.” Be able to pivot quickly. Mark advises mission-driven business owners to be fluid and be able to pivot quickly depending on the situation. That’s a skill he has employed after opening his clinic in the early months of the COVID-19 pandemic. “The business right now that we have is not the business that we set out to do,” Mark said. “We’ve had to add different products; we had to push different things; we had to shift our branding a little bit.” It’s also important to balance nimbleness with a long-term vision, Mark said. He’s always projecting where he wants his business to be in a few years and has an exit strategy in mind. “Climates change, and nothing lasts forever,” Mark said. “During the financial crisis … when I saw humongous corporations go under that have been around for decades, I came to the realization that nothing lasts forever, so we’ve got to have an exit strategy.” Resources + Links Mark’s Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Defining Your Niche with River Nice
11/23/2021
Defining Your Niche with River Nice
Brian chats with River Nice, the owner and financial planner of Be Intentional Financial. River’s company seeks to reduce the harm done by capitalism to transgender and queer individuals and families by providing education, tools, advice, and a place to talk about money. Known as the anticapitalist financial planner, River shares how they found their niche by playing to their strengths and reaching out to their community. They also discuss how running a mission-driven business can serve both your community and yourself. Episode Highlights Mission-Driven Businesses serve your community and yourself. River describes a mission-driven business as a company that can project the founder into success but isn’t ultimately about making money. River attributes the quick success of their own mission-driven business, Be Intentional Financial, to following their values and being honest. “It is both doing something that’s not just about making money but also trying to make money,” River said. “My mission is to serve primarily the trans community, and that includes me, so it’s serving my clients and my community. But it’s also making sure that I can have my best life.” Successful businesses play to your strengths. River started their career in the tech industry but felt disenchanted with the industry after the election of President Trump. At the same time, they had a partner who was in debt from her gender transition. River sat down with their partner to help her create a budget, understand her credit card interest rates, and put together a timeline, which gave her partner an immediate sense of relief. “She was like, ‘River, this is your thing. You need to help trans people with money,’” River said. River had never thought they could have inherent strengths that others do not have, so they told anybody who would listen: “I’m going to help trans people with their money.” River got their start in financial services at Ameriprise Financial. Then, in 2019, they quit their job, came out as transgender, and launched Be Intentional Financial. River said it’s been an amazing journey. “I am just so happy on a day-to-day basis. Who knew life could be this good?” River said. “It feels a little like bragging, but that’s the point, right? The point of this podcast is that life can be this good, and you can do it, too.” Define your niche. Then cater to it. Even with the intent to primarily serve the transgender community, River recognized that still included an incredibly diverse group of people. They knew they had to get even more specific to reach an audience tailored to their own skills and knowledge. River’s niche typically includes people in their 20s and 30s who have come into money for the first time, whether that’s having a job that provides an income more than what they need to just survive or getting an unexpected chunk of money through inheritance or divorce. Once River defined their niche, they adapted their services to meet their target client’s needs. One of those needs is making people in the transgender community feel empowered by their newfound financial prosperity, rather than “almost a survivor’s guilt,” River said. “For people who come from marginalized backgrounds to suddenly have more than they need to survive, they feel so bad that they are okay now even though the rest of the community is struggling,” River said. “So being able to just to talk about that and say, ‘Do not cut yourself off. Do not sabotage yourself.’” Resources + Links Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Humane Marketing with Sarah Santacroce
11/09/2021
Humane Marketing with Sarah Santacroce
Brian chats with Sarah Santacroce, a LinkedIn guru turned humane marketing revolutionary. Sarah opens up about the breakdowns and breakthroughs that led to her living her passion for bringing empathy and kindness to business and marketing. On the episode, Sarah discusses how to succeed in online marketing by finding your purpose and being your true, authentic self. She also shares the pitfalls of buzzy marketing phrases, and how using softer words can bring compassion to current and future clients. Episode Highlights Mission-driven entrepreneurs focus on their why. To Sarah, mission-driven business owners start by reflecting on what they care about before they jump in and execute on an idea. These savvy entrepreneurs think about their values and ideal clients just as much as their business opportunities. “What is your big question that you want to answer by helping others,” Sarah said on the episode. “Reflecting on the things that you made your why.” Marketing doesn’t have to be slimy. Online marketing can sometimes feel pushy, aggressive, and slimy, Sarah said. In fact, Sarah once contemplated leaving the industry because she felt she had too much empathy for modern marketing. Only after having a breakdown, did she have a breakthrough that humane marketing with an emphasis on human connection could work in the modern era, too. “Because we focused so much on the technology -- the scaling, the always bigger, always more -- we lost touch with the actual relationship that we have with other people that are humans,” Sarah said. Passion first. Clients later. One of Sarah’s seven humane marketing principles is that passion and purpose come first, and clients come later. This type of thinking reverses the conventional marketing paradigm of a scarcity mindset -- there are only so many clients. Instead, it emphasizes finding the right clients. “If you bring more of you to your marketing, that will resonate with the right clients,” Sarah said. One shred of evidence this is working in the real world is with the “Great Resignation,” a term coined as record numbers of American workers quit their jobs. Sarah says a similar trend is happening with customers, who are now willing to pay a little bit more to buy a service from a business or brand that aligns with their values. “That matters for entrepreneurs to say, ‘I have an opinion, and I have these values.’ They matter,” Sarah said. Resources + Links Sarah’s Social Media: , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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The Mission Driven Business Podcast Episode 18: Social Enterprise for Literacy with Brian Floriani
10/26/2021
The Mission Driven Business Podcast Episode 18: Social Enterprise for Literacy with Brian Floriani
Brian chats with Brian Floriani, a golf professional turned literacy advocate and entrepreneur who has founded two companies dedicated to improving literacy in the U.S. Brian’s latest enterprise, Freadom, was founded in late 2020 as a purpose-driven lifestyle brand that uses 100% of its proceeds for literacy initiatives. On the episode, Brian Floriani talks about how he is using a social enterprise model to turn the traditional approach to social giving on its head. He also discusses how values can help Freadom’s direction and shares numerous adages to aid aspiring social entrepreneurs. Episode Highlights Mission-driven businesses strive for more than success. Brian Floriani differentiates between success and significance, noting success is about personal accomplishments and significance is about the accomplishments of other people. He sees a similar distinction when defining a mission-driven business versus an ordinary one. “A mission-driven business is driven mostly by purpose, and the purpose of something that’s greater than being successful in a business that’s usually driven by and measured by money,” he said. “It’s a business that is focused on significance, not success.” No margin. No mission. For Freadom, being a mission-driven business means scaling a business that will give 100% of its net profits to literacy programs. But to get there, Brian Floriani had to think outside of the box of what a charitable company can be. It’s something he learned while running his first business, a successful literary nonprofit called Bernie’s Book Bank. “When you’re running a nonprofit, you’re running a business where your productivity is directly related to revenue,” Brian Floriani said. “That’s a tough way to run a business.” Brian Floriani felt strongly that he needed a business where revenue can be scaled. He saw a social enterprise model, like one employed by Newman’s Own, as a viable solution. As he once heard a mentor say: ‘No margin. No mission.’ “Money is a reality,” Brian Floriani said. “And if you’re not profitable, especially for us, you’re not properly going to get it right.” Know and espouse your values. Freadom lists its values on a “We believe” page on its website. This declaration helps visitors get a clear understanding of what Freadom is and what motivates the team, but it also serves as guideposts for the company. “That’s important because you need guideposts to fall back on when you need to make important decisions,” Brian Floriani said. “Does it reflect what we believe?” Brian Floriani developed those values first as a stream of consciousness exercise that turned into a full brand narrative. He performed a similar routine two years into running Bernie’s Book Bank. “We operate like a business, and we think like a brand,” he said. Resources + Links Brian Floriani’s Social Media: Freadom and Bernie’s Book Bank Brian Thompson’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Success on the Second Try with Anna Murphy
10/12/2021
Success on the Second Try with Anna Murphy
Brian chats with Anna Murphy, a Latina entrepreneur and CEO of Murphy and Associates Consulting. Anna shares the wisdom that led her to build a multiple six-figure business in a year and a half. She also discusses the importance of surrounding yourself with people who believe in you, and why hitting rock bottom is worth talking about. Episode Highlights Mission-driven businesses have a purpose. Starting a business is challenging in and of itself, Anna said. But having a mission-driven business allows the founder to be able to overcome the inevitable challenges and keep moving forward. “There’s things that come up and if you don’t have a purpose everyday for why you’re doing something, then it becomes kind of empty,” Anna said. “Yeah, there’s money. But there has to be more than that, right?” For Anna, she sees this purpose come alive when she talks to clients and a lightbulb goes off in their heads. She knows they understand the financial information that will help them make better decisions moving forward. Surround yourself with people who believe in you. Like many guests on the podcast, Anna didn’t originally set out to be an entrepreneur. She described herself as a quiet, creative person who “fell into the financial industry.” Anna started her career as a graphic designer but pivoted to corporate finance after the economic crash in 2008. After completing her master’s degree, she realized corporate life just was not working for her. At the same time, she surrounded herself with other entrepreneurs. “I started seeing them building businesses and growing and doing different things, and I was like, ‘I can do this,” she said. “You start hanging around those people believing in you, and they motivate you, and they’re like, ‘Yes you can do it.’” Failure is worth talking about. Anna is open about the struggles she faced in her first year of entrepreneurship. When she left her full-time job, she expected that all the time and energy she could dedicate to her own business would automatically translate to growth. But that didn’t happen. “I completely failed,” she said. “Completely ran out of savings.” The experience humbled her, and she went back to work with a part-time job. After getting fired from that job a few years later, she took what she learned from her first attempt at entrepreneurship to make her second attempt successful. “Don’t look down. Focus. Just get to work,” she said. “That was in July 2019, and within a year and half, I hit multiple six figures.” While Anna used to be ashamed to share how she hit rock bottom, she’s since realized that it’s part of her story, and that by sharing her own experiences, she can also empower other business owners. “You’re going to empower someone else by actually saying that,” she said. “There’s someone right now who’s probably broke, completely ran out of money, and doesn’t even know what they’re going to do, right?” Resources + Links Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Running a Successful Retail Business with Columbus Running Company
09/28/2021
Running a Successful Retail Business with Columbus Running Company
Brian chats with Matt DeLeon and Eric Fruth, the founders of Columbus Running Company. As the first retail entrepreneurs on the show, Eric and Matt discuss how they turned their deep passion for running into a long-running mission-driven business. They also share why community is central to their work and how they have used kindness and determination to overcome obstacles and land major opportunities. Episode Highlights A mission-driven business is like planet Earth. Matt used a distinctive analogy to define a mission-driven business. “A mission-driven business is like the Earth,” he said on the episode. Like the core of the Earth, a mission-driven business starts with an inner layer of dense, fiery passion. In Matt and Eric’s case, that passion is a love for running and what running can bring to someone’s life. The fiery core then creates gravity and attracts things to it, Matt said. On Earth, that means the creation of mountains, deserts, and glaciers. For a mission-driven business, it means resources and people who are attracted to the passion. “It’s our job to take things that are attracted to that passion … and build with it,” Matt said. A mission-driven business relies on community. Eric was a little blunter in his definition of a mission-driven business. He said that, at least for Columbus Running Company, it all goes back to the community. “We tried to build a business that had, at its core, sort of this moral, ethical belief system that we’ve followed,” he said. “And at the end of the day, it’s all built on a community.” Columbus Running Company lives this mission by leading a youth running club, timing charity road races, and training people for their first 5K or marathon. Their work has made a real impact on the lives of their customers and the greater community. “At the end of the day, yes, it’s a profit-driven business. But our goal is to reach out to the community and find ways like that to just improve the world around us,” Eric said. Kill them with kindness. Columbus Running Company’s community focus is one of the reasons that Matt and Eric have succeeded for so long, including earning the accolade of the best running store in the U.S. Matt attributes their success to a culture of kindness, which he learned from Eric. “Eric would sit there and be on the phone and have a smile on his face with kindness,” Matt said. “That’s literally what he did.” While their kindness may not have always been rewarded immediately, it helped the company to build crucial relationships — some of which are just coming to fruition now. It also helped the duo build a loyal customer base in the competitive retail space. “If you can win over a difficult customer, you’ve got them for life because no one’s trying to win them over,” Eric said. “It’s all about relationship building and being part of the community.” Obstacles can be catalysts for growth. When Matt and Eric opened Columbus Running Company in 2004, they planned to run just one location as a “Mom and Pop” store. But as soon as they opened their doors, a national franchise came into the market that wouldn’t let Columbus Running Company buy their product. This became a problem when consumers came to their store and didn’t understand why certain products weren’t in stock. To show the public they were serious, Matt and Eric decided to open a second retail location. It proved to be a catalyst for growth, and Columbus Running Company now operates five locations throughout the Columbus area. “I actually wonder what would have happened if we didn’t have that initial obstacle,” Matt said. Matt and Eric also overcame obstacles by creating their own events, which is now a hallmark of their business. More recently, they’ve learned how to deliver products in 10 minutes to compete with Amazon. “At this point we have a fully evolved event management company with its own staff that’s separate from our retail operation,” Eric said. “It’s a wild evolution that the two of us in 2004 would have no idea how to operate the business that we have 17 years later.” Resources + Links Columbus Running Company: , , Matt’s Social Media: Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Equitably Investing in Cannabis with Seke Ballard
09/14/2021
Equitably Investing in Cannabis with Seke Ballard
Brian chats with Seke Ballard, the founder and CEO of Good Tree Capital, a financial services firm that uses a proprietary algorithm to balance available economic opportunities for people invested in cannabis companies. On the episode, Seke shares how removing biased data from the lending equation can make the playing field more equal. He also discusses his motivations for starting his firm, the company’s future plans, and why his ultimate dream is to create a banking model that works so well it puts the big, bad banks out of business. Episode Highlights Mission-driven businesses create wealth with purpose. All businesses are profit-seeking entities, but Seke said mission-driven businesses build on that by creating wealth for a purpose. Seke’s firm, Good Tree Capital, is no exception. The company uses a proprietary algorithm to create economic opportunities for people invested in the cannabis industry. “We want to build wealth with purpose,” he said. “And that purpose is very much around providing fair access to capital to capital to entrepreneurs who are trying to thrive in this emerging industry.” When faced with inequities, get creative. One of Seke’s motivations for starting Good Tree Capital was a conversation he had with his father. When he was younger, his father owned a successful logging company. He wanted to get a loan to expand to other states, but he was denied from every bank he applied to. “All things being equal -- if our balance sheet looks the exact same, if our credit risk profile is the exact same -- I have a harder time getting loans,” Seke said. “And if I succeed in getting them, they’re going to be more expensive for me.” His father’s experience helped motivate Seke to rally a team of data scientists and developers to create a lending algorithm that assesses credit risk without using factors that typically bias credit decisioning factors. The resulting algorithm can assess the risk of defaulting on a loan with 98.2% accuracy. But despite the algorithm’s success, Seke has also run into his own problems raising capital. “I’ve always thought to myself, I’ve got to be clear eyed about this,” he said. “The truth of the matter is that the overwhelming majority of venture capital -- the kind of capital that we’re seeking -- goes to white men. And so if I want to thrive, given that reality, then I have to figure out creative ways to remove that as a barrier for our ability to deploy the lending model.” Dream big. Even if it’s taking on Wells Fargo. One way Seke is getting creative and dreaming big is by building a bank around Good Tree Capital’s lending technology. His vision? To take on Wells Fargo, a company he described as the “archetype for everything that’s wrong with banking.” “It is a personal mission to create a better model,” Seke said. “And to use that model to drive them out of business.” Seke also encouraged other entrepreneurs to dream big. He advocated for finding your big idea and narrowing in on what really motivates you. “Once you find that, if you’re a hard working person with a lot of tenacity, then you’ll forge your way there,” he said. “It starts with having that vision that really motivates you.” Resources + Links “Meet The Man Revolutionizing Marijuana Investing,” Seke’s Social Media: Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Living Your Passion with George Kinder
08/24/2021
Living Your Passion with George Kinder
Brian chats with George Kinder, the father of the modern financial life planning movement. George is the founder of the Kinder Institute of Life Planning. He has more than 30 years of experience as a practicing financial planner and tax advisor and has trained more than 3,000 professionals in 30 countries. In the episode, George talks about the importance of passion, and how his passion for creating a strong training model fueled him to draft his famous three questions. He also discusses how his purpose continues to evolve as his life grows and changes. Episode Highlights Mission-driven businesses are driven to a higher purpose. George defines a mission-driven business as one that is driven toward a larger purpose. “It’s a business that is dedicated to a higher purpose, one way or another,” he said. But it’s not just the business itself that can be oriented toward a bigger cause, George said. The people who run the business, the community, the staff, and the consumers can all be part of that larger purpose. “If they are going to be mission-driven, businesses also have to be really personal and really connected with who we are,” George said. Passion comes before precision. George Kinder is perhaps best known for his three Kinder questions: Imagine you are financially secure, that you have enough money to take care of your needs, now and in the future. How would you live your life? Would you change anything? Let yourself go. Don't hold back on your dreams. Describe a life that is complete and richly yours. Now imagine that you visit your doctor, who tells you that you have only 5-10 years to live. You won't ever feel sick, but you will have no notice of the moment of your death. What will you do in the time you have remaining? Will you change your life and how will you do it? (Note that this question does not assume unlimited funds.) Finally, imagine that your doctor shocks you with the news that you only have 24 hours to live. Notice what feelings arise as you confront your very real mortality. Ask yourself: What did you miss? Who did you not get to be? What did you not get to do? In the interview, George stressed that he didn’t arrive at those questions overnight. He established his passion for training and life planning well before the three questions were set in stone. “The precision of that model took a while,” he said. “You got the passion for it, and little things get tweaked.” Passion can fuel you to do great things. When developing the questions, George noticed what brought his clients alive during their meetings. It led to a central question: “What brings them into a passionate relationship with their life that they’re feeling like they can make a difference? That they can be who they want to be? And that they can make a real difference to the world around them?” For George, that passion was training life planners. Although he started his work as a financial planner and tax advisor as a way to earn money, his passion for helping clients craft a vision of their life -- and then ultimately step into that life -- fueled him to develop the three questions. “I became passionate about creating the strongest model for training that I could possibly imagine that would deliver advisors into being mission-driven advisors, having their own mission-driven businesses, and then delivering all of their clients into living mission-driven lives,” he said. One thing that still amazes both Brian and George is watching clients find their spark and come alive. Once clients find their passions -- and know someone believes in them -- they turn into problem solvers. “What astonished me was that when you lit somebody’s fire, when you got them passionable about their lives, they went at it,” George said. “Suddenly, they solved a lot of the obstacles that stood in their way.” Resources + Links George’s books: , , , , , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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When the entrepreneur life chooses you with Nici Kersey
08/10/2021
When the entrepreneur life chooses you with Nici Kersey
Brian chats with Nicole “Nici” Kersey, the founder of Kersey Immigration Compliance, a law firm specializing in employment-based immigration issues. Nici discusses how she created her firm out of necessity, then grew it into a company that provides opportunities for veterans and military families. She also opens up about how she uses expertise to her advantage and how becoming a baseball fan helped her let go of perfectionism. Episode Highlights It can take time to get comfortable being a business owner. Running her own business was not something that Nici planned to do. But when the military assigned her spouse to a new location out of state, the big law firm she worked for let her go. “I got the greatest push out the door of the airplane,” Nici said. “It’s scary to start your own business, but I was told we can’t employ you anymore.” While Nici could no longer work full-time for her former law firm, the company still wanted to hire her as a contractor because of her expertise in immigration law. So she set up her own business, and in the ensuing years, grew her client roster to include more law firms and other businesses. Still, it took her years to feel confident in her new role as a business owner. “It took seven years probably before I stopped thinking that I was being fired by my clients,” she said. “It took seven years for me to feel confident that it’s not failing.” Mission-driven businesses use profit to serve a purpose. At first, Nici didn’t believe her law firm was a mission-driven business. But conversations with Brian and listening to this podcast changed her definition of what a mission-driven business can be. “I would say that a mission-driven business is a business that makes a profit, but the profit serves a purpose,” she said. “So it’s not a business that’s only driven by profit.” Like other entrepreneurs on the podcast, Nici’s business purpose has evolved over time. Right now, her purpose is two-fold: (1) Making sure people get quality immigration advice and services and (2) providing opportunities for military spouses or people in similar situations. “When my business started, my mission was to not be unemployed. To pay my student loans and my mortgage,” she said. “It shifted in that I was able to help both military spouses and really focus on some smaller law firms.” Use expertise to your advantage. One of the things Nici has learned in her career is the benefit of expertise. While she didn’t set out to focus on a specific type of immigration law, her niche has allowed her to connect with clients and thrive as a business owner. That expertise comes with other perks, too. For instance, in 10 years, she went from attending a conference on immigration law to leading the event. “I still remember the first time I trained a client on I-9 stuff and how terrified I was,” Nici said. “Now I could do that in my sleep.” Want to let go of perfectionism? Watch baseball. When Nici moved to Florida, she moved into a house just three miles from the stadium where the Tampa Bay Rays play. Living so close to a Major League Baseball team has turned her into a fan -- and taught her important lessons about perfectionism. “Watching baseball made me really focus more on the fact that you don’t have to be perfect,” she said. “These players are the best in the world at being a baseball player, and they mess up all the time, right?” Nici takes those lessons from the baseball diamond to her work as a business owner. For instance, she strives for excellence rather than perfection. She also tries to accept mistakes and move forward. “When you make a mistake, you can learn from it if it’s something that you can learn from, but a lot of times, all you learn is don’t do that again,” she said. “Also, be graceful about your mistakes. Admit them, apologize for them, and fix them to the extent that you can.” Resources + Links Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Guide for Your Midyear Business Review
07/27/2021
Guide for Your Midyear Business Review
It’s hard to believe that 2021 is halfway over. Things have changed so much since the beginning of the year, and it’s the perfect time to take a step back and reflect. In this special episode, Brian provides insight and advice for conducting a midyear review for your business. You’ll learn steps to gain awareness, evaluate your business purpose, and take corrective action while there’s still time to change things. Episode Highlights: How to Conduct A MidYear Business Review 1. Have a personal check-in Paradoxically, the first action item is to take a break from the action, as Brian says in the episode. The midyear review is the perfect time to take a pause and check-in with yourself about your feelings, successes, challenges, and goals. Here are just a few questions to get you started: Are you living up to the company’s purpose and vision? Are you accomplishing your goals? Are you working the number of hours you want to work? Are you feeling overwhelmed or anxious about the future of your business? Do you feel satisfied and fulfilled in the work that you’re doing? “I’ve seen so many entrepreneurs use their passion and energy to accomplish things they never thought they could,” Brian said. “So don’t fight your emotions, let them drive you.” 2. Assess your cash flow Cash flow is the lifeblood of your business, and proper cash flow management requires systems. Brian advocates for putting your money into buckets like with the Profit First system, which he covered in and . 3. Review your tax payments Halfway through the year is a good time to think about taxes. By this point in time, you should have made two tax payments on April 15 and June 15. “Mid-year is an excellent point to check in with your accountant and see if you’re on track with your projections,” Brian said. An account or tax professionals can make sure you’re on track and help you correct your estimated tax payments if you’re behind. You can also review your payments with an online program, like Quickbooks, Brian said. 4. Conduct an expense analysis Now is also an excellent opportunity to review your expenses. To conduct an expense analysis, you need two things: Expenses for the past six months Recurring expenses (e.g. rent, subscriptions, training, classes, etc.) Brian recommends adding up the costs of your expenses and multiplying that number by 10%. Then, cut your costs by that number. One place to start is with items you’ve justified as a business expense for tax purposes. “Just because you get a tax deduction for an expense, you’re still losing money if you still purchase something you don’t use,” Brian said. 5. Write down 2 - 3 action steps for the second half of the year Now that you’ve reflected and reviewed, it’s essential to write down two or three action steps to get you started for the second half of the year, Brian said. Here are some questions to help you do that: What is it that I can do about the obstacle that I’m facing? How am I going to do it? When am I going to do it? Who can keep me accountable? How do I feel about it? After you’ve set action steps, give yourself some downtime to relax, so you can go into the second half of the year full of passion and energy. And remember: you don’t have to accomplish everything right at the start. “You’re more likely to find success taking several steps each day rather than trying to run several miles at once,” Brian said. Resources + Links Contact Brian: [email protected] Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Setting Boundaries with Lauren Klafke
07/13/2021
Setting Boundaries with Lauren Klafke
Brian chats with Lauren Klafke, a small business owner all about supporting other business owners. Lauren’s firm, Willow Creek Financial Services, provides a space for business owners to ask questions and learn more about their financials. On the episode, Lauren shares how Instagram Reels helps her build her business and conduct market research. She also opens up about how she implemented boundaries to grow her business on her own terms all while raising a newborn and overseeing a house renovation. Episode Highlights Your mission and your business’s mission don’t have to match. Lauren defines a mission-driven business as a business that exists for a specific purpose. But the purpose of your business doesn’t have to be the same as your personal reason for running a company. “What is your mission as the business owner? Is it to retire early? Is it to have more time with your family? Is it to serve everyone? Or is it all three?” Lauren said. “I just think about that.” That definition is especially true for Lauren, who started her business as a way to spend more time with her husband and son. Before she took the entrepreneurial leap, she worked in the corporate world and realized her career path was incompatible with her ideal lifestyle. “What powers me to continue to build my business is all the time I am going to have with my family,” Lauren said. Adjust until your business works for you. 2020 was a rollercoaster year for Lauren. The pandemic kickstarted a year of full-speed business growth -- at the same time she had a newborn and a house remodel. Suddenly, Lauren had to find ways to schedule calls around construction and newborn sleep times “Something was always happening at the same time,” Lauren said. “First world problems, but it was really a struggle.” In some ways, running a business would have been easier if she hadn’t been building her business from home. So Lauren made an adjustment -- hiring a nanny -- to give her the time and space to focus on her business. She then set work hours, so that she stops working with clients after the nanny leaves. “It came to this point where I had to realize you have to set boundaries with your clients,” Lauren said. “You can't always be available, or you're gonna drive yourself crazy.” Customer service is important. Lauren describes herself as a straightforward, type-A person. But her straight-to-the-point answers don’t always go over smoothly with clients and prospective clients. Over time, she realized she had to work on her customer service skills. “Customer service is such a huge, huge deal,” she said. “You could have the exact same services as somebody else and customer service would change anybody's mind.” Good customer service doesn’t mean saying yes to everything, Lauren said. Instead, it means optimizing how she talks to people on calls and consultations, how she sends emails, and how she engages with clients who text her at inopportune times. “People want the coddling, and they want the hand holding,” Lauren said. “So I’ve had to develop that in a way that doesn’t seem condescending.” Resources + Links Willow Creek Financial Services: , Lauren’s Social Media: Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
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Systems and Self-Care with Emlen Miles-Mattingly
06/22/2021
Systems and Self-Care with Emlen Miles-Mattingly
Brian chats with Emlen Miles-Mattingly, the founder and CEO of Gen Next Wealth, a financial planning firm focused on helping minorities grow and retain generational wealth. In the episode, Emlen talks about his 20 years of experience in the financial services industry, including the challenges he overcame to pivot from banking to starting his own company. He also shares why small habits and daily systems help him to thrive in his business and personal life. Episode Highlights Clients can define your mission. Before starting his firm, Emlen worked for an insurance company. Despite helping people grow wealth, the job didn’t quite feel right, which was how he knew it wasn’t mission-driven. “It just didn’t sit right because I couldn’t do it the way I wanted to do it until I started my own business,” he said. Even after Emlen started Next Gen Wealth, it was the clients who ultimately defined his company’s mission. That’s because Emlen kept encountering similar clients and answering the same questions about fundamental financial topics. “People just kept coming to talk to me, and they were all the same,” Emlen said. “So that’s how I got my mission/vision/purpose based on the people who were coming to me.” Systems can give you freedom. There’s at least one thing that Emlen has in common with Tom Brady: They both love schedules. That’s because schedules allow them to block time in their day for the activities that are most important to them, Emlen said. “When I look at the time, at any given time, I know exactly what I’m supposed to be doing,” Emlen said. Emlen credits the systems and processes he deliberately created with providing him free time for his personal life and wellbeing. In fact, the freedom to be an active part of his children’s lives is one of the things he says he most enjoys about running his own business. “I’m the drop off, pick up guy,” Emlen said. “The reason I can do that is because we have a tight process.” Self-care isn’t selfish. Part of Emlen’s tight scheduling includes time for self-care — an act that he stresses is not selfish. In fact, when Emlen first started scheduling time for self-care, he found that blocking out time for exercise, meditation, and reading helped him to ultimately have a more productive day. “I could look through my planner, and I could see I was way more productive in terms of revenue,” he said. Since noticing that productivity uptick, Emlen has continued to track his daily self-care habits and tweak his routine using a Full Focus Planner. The result is a better business and home life. “It was the aspect of tracking over time that made me realize, when I do this, I was a better husband, I was a better dad, I was more patient with the kids,” he said. “It did all these other things, and it freed up a ton of time.” Resources + Links by James Clear Emlen’s Social Media: , Brian’s Social Media: , , About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
/episode/index/show/missiondrivenbusiness/id/19561748
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Launching a Family-Run Business with Chantel Valentene and Brian Mackin
06/08/2021
Launching a Family-Run Business with Chantel Valentene and Brian Mackin
Brian interviews entrepreneurial couple Chantel Valentene and Brian Mackin. Chantel made a name for herself building brands in the fashion industry and is now the managing director of a socially conscious design studio, while Brian founded an artist residency and a creative agency. Now, they’ve joined forces to launch Start Today OmniMedia. On the podcast, Chantel and Brian discuss how building their business has created choice and freedom in their lives. They also share how they use their family values to pick the right opportunities and clients. Episode Highlights The definition of mission-driven can be broad. For Brian, a mission-driven business is one where you commit to actualizing a vision without profit being the central motivator. He likes that definition because it’s a little broader, allowing entrepreneurs to define their mission beyond just social or environmental justice causes. “It’s really important to allow people to define what mission driven means for them individually,” he said. Chantel agreed with that definition, cautioning that some businesses may abuse the idea of being socially responsible without following through. She also said it can be helpful to think of a mission-driven business as a values-driven one -- something that she and Brian aspire to do with their own company. “As a family-run business, the mission that we have is maybe more internal,” she said. “Does this business serve who we are as a family? Does it serve our intentions? Does it serve our values in our life as we’re looking to move forward?” Not solely focusing on profit can give you freedom. Both Brian and Chantel describe some of their early entrepreneurial efforts as self-serving. But as their careers have grown, they’ve found passion and purpose in using their jobs to also make an impact. As a result, they have naturally evolved towards running mission-driven businesses that serve them and the greater good. “The purpose drives what the company is doing and what I’m doing,” Chantel said. “The profit is there to serve us, not for us to be enveloped in making money for no reason.” Brian expanded on that idea, saying that focusing on a mission has provided him and Chantel the freedom to bring to life the vision and ideas of other business owners they believe in. “If everything that we were focusing on was the bottom line, it would have been much harder to migrate and evolve into those spaces,” he said. You don’t always have to know the destination. Brian and Chantel didn’t intentionally set out to start Start Today OmniMedia. But when the pandemic hit, they saw an opportunity to use their complementary talents to meet interesting people and do interesting things. “It was a level of self awareness that we both have and open mindedness to what’s in front of you,” Brian said. Chantel agreed, adding, “You don’t always have to know the end of where you’re going.” That mindset ultimately led to the creation of the Start Today podcast, which in turn led to the joint business venture. It also contributed to the podcast’s tagline: The best things in life are on the other side of fear. “I think it’s obvious that we took that to heart,” Brian said. “How do we not live this? Because this opportunity is right in front of us, and we don’t know when it’s going to turn out to be.” Resources + Links Connect with Chantel Valentene: , Connect with Brian Mackin: Brian Thompson’s Twitter: About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP, is a tax attorney and certified financial planner who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
/episode/index/show/missiondrivenbusiness/id/19394354
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Why I Started My Mission-Driven Business
05/25/2021
Why I Started My Mission-Driven Business
In this very special episode, host Brian Thompson opens up like never before. He shares why he started his own mission-driven business, and some of his highs and lows he encountered in the process. You’ll also learn the difference between strategy and tactics, and why entrepreneurship isn’t necessarily more risky than being a W-2 employee. If you’ve wanted to know more about Brian and his own story, this episode, hosted by Latarsha Stewart, is for you.
/episode/index/show/missiondrivenbusiness/id/19229426