Allyship in Action
Allyship doesn’t happen by accident. It requires intention, action, and consistency. The goal of Allyship in Action is to provide practical, actionable tools from inclusion experts that people can be more actionable allies at work.
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334: Men at Work with Jennifer McCollum
03/01/2026
334: Men at Work with Jennifer McCollum
In this episode, Julie Kratz welcomes Jennifer McCollum, President and CEO of Catalyst, a global nonprofit focused on workplace equity. They discuss the critical role of men in gender partnership and the release of Jennifer’s book, Men at Work. The conversation delves into the systemic challenges women face, the data supporting inclusive leadership, and how men can transition from passive support to active, mutually accountable leadership. Key Takeaways Mutual Accountability Over Passive Support: The concept of "men as allies" has evolved into gender partnership, emphasizing that progress requires men and women working together with mutual accountability. The "Man Box" Barriers: Many men want to support equity but are hindered by ignorance (unawareness of the issues), apathy (viewing it as an HR problem), or fear (of disrupting the status quo or personal job loss). The Business Case for Inclusion: Inclusion isn't just a social goal; it’s a performance driver. Data shows that inclusive cultures lead to a 49% increase in team problem-solving, 18% better innovation, and a 58% higher likelihood of improving company reputation. As Jennifer says, "We need healthy men driving healthy organizations, and we need women partnering with men and men partnering with women to do that." Follow Jennifer's work and research at https://www.catalyst.org/.
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333: How Capacity Erosion Is Redefining Leadership in 2026 with Kathryn Landis
02/22/2026
333: How Capacity Erosion Is Redefining Leadership in 2026 with Kathryn Landis
In this episode of Allyship in Action, Julie Kratz is joined by HBR writer, executive and team coach, Kathryn Landis, to explore capacity erosion—the gradual depletion of energy and focus facing today’s leaders. In an era of constant change and cognitive overload, Landis shares how leaders can reclaim their impact by shifting from micromanagement to intentional empowerment and strategic reflection. Key Takeaways Focus on Your "$100 Activities": Leaders often gravitate toward low-impact tasks for a quick sense of productivity. Reclaiming capacity requires identifying the high-level strategic work that only you can do. "Get really clear on what’s the work that only you can do... what you actually could be focusing on that’s going to move the needle the most is perhaps working with your cross-functional colleagues, the other members of the C-suite, to strengthen those ties." — Kathryn Landis Empower Your Team Through Clarity: High-performing teams thrive on a clear purpose and defined decision rights. To reduce your own workload, ensure your team understands exactly what they own and what success looks like. "Do people have a clear purpose? Do people know why they’re a team? Most people know what their job description is... but I was leading an off-site last week; they didn’t know what their team goals were. They don’t know what success looks like." — Kathryn Landis Prioritize the "Lamp Post" for Reflection: Intentional reflection is a non-negotiable for effective leadership. Creating a dedicated space to process information—even just by talking to a metaphorical lamp post—can provide significant mental clarity. "If someone would go and speak to a lamp post for an hour every day at the same time, they’d get 60% of the benefit of coaching... just creating the space and time to be intentional about where you’re spending your time, reflecting on what you’re doing." — Kathryn Landis Connect with Kathryn and take her free team assessment here: https://kathryn-landis.kit.com/3dcf1c4440
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332: The Future of Employee Resource Groups (ERGs) with Alyssa Dver
02/15/2026
332: The Future of Employee Resource Groups (ERGs) with Alyssa Dver
Alyssa Dver, founder of the ERG Leadership Alliance, joins us this week to highlight the critical shift toward structured governance and the use of hard metrics to demonstrate how these groups drive corporate engagement and long-term business impact. My Key Takeaways: Governance is the future of ERGs: Alyssa emphasizes the shift from informal groups to structured organizations with clear governance and professional development paths for leaders. Measurement is mandatory: To gain executive buy-in and sustainability, ERG leaders must track metrics ranging from membership growth and event participation to high-level retention and engagement data. Allyship is a strategic bridge: Modern ERGs are moving away from exclusive "safe spaces" toward inclusive "brave spaces" where allies are formally invited to lead, learn, and advocate alongside marginalized groups. My Fave Quotes: "Got to have governance. Not because you want to control people, but because you want to have equity. And equity means budgeting is fair; the way that people apply and run these has to be fair." "It’s a professional development leadership pipeline. So if you're starting to see these group leaders getting hired into better jobs, getting promoted, that's also a really good metric." "Employees involved in healthy ERGs typically show 10% to 15% higher engagement levels than those who are not." "There are currently at least 500 million people participating in ERGs around the world, and 95% of companies continue to offer and support ERGs because of their proven impact on organizational health." Follow Alyssa's work and research at https://www.ergleadershipalliance.com/
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331: How to Nurture Workplace Culture as a Living Ecosystem with Abi Adamson
02/08/2026
331: How to Nurture Workplace Culture as a Living Ecosystem with Abi Adamson
In this episode, Julie Kratz discusses global workplace culture strategies with Abi Adamson, founder of the Culture Partnership and a LinkedIn Top Voice. Abi introduces her "SERN" framework—Soil, Exposure, Roots, and Nutrients—as a way for leaders to move beyond performative DE&I and begin gardening their organizations for sustainable growth. Three Key Takeaways Cultivate Your Culture Like a Living Ecosystem. Instead of treating culture like a static construction project with a fixed end date, leaders should act as gardeners who constantly tend to the environment. "Organizations still treat culture like a construction project instead of what it is. That is why I call workplace culture a living ecosystem." Build Psychological Safety to Uncover the Truth. A healthy culture requires an environment where employees can be honest with leadership about what isn't working without fear of retaliation. "When you’re able to have an organization that’s built on psychological safety... everything else will follow." Reframe Resistance as a Sign of Progress. Friction and pushback are natural responses to major social or organizational changes; history shows that these moments often precede a shift in the right direction. "History has always taught us: whenever big changes happen, there's always resistance... to get to a good place, you do need to go through a bit of a gauntlet." Follow Abi at https://www.abiadamson.com/
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330: Beyond DEI, Fixing Workplace Fairness with the FAIR Framework with Lily Zheng
02/01/2026
330: Beyond DEI, Fixing Workplace Fairness with the FAIR Framework with Lily Zheng
Lily Zheng is a no-nonsense DEI strategist and best-selling author of DEI Deconstructed and Fixing Fairness. They discuss the limitations of traditional Diversity, Equity, and Inclusion (DEI) initiatives and introduce Lily’s FAIR framework: Fairness, Access, Inclusion, and Representation. Lily challenges the industry’s reliance on "one-and-done" training and advocates for a 90/10 split—prioritizing system-level changes over individual interventions. This conversation is a masterclass for leaders who want to move beyond performative buzzwords to create workplaces that truly work for everyone. Key Takeaways Evolving DEI to FAIR: Lily proposes replacing the broad, often misunderstood terms of DEI with the FAIR framework. This model focuses on whether everyone is set up for success, free from discrimination (Fairness), whether environments allow full participation (Access), if people feel respected and safe (Inclusion), and if employees truly trust their leaders (Representation). The 90/10 Systems: First Approach: Real change happens when organizations spend 90% of their effort on changing systems (incentives, hiring processes, and transparency) and only 10% on individual training. Training alone rarely solves systemic issues and can often lead to the "Cobra Effect," where poorly designed incentives actually make problems worse. Representation is About Trust, Not Tokens: True representation isn't just a "check-the-box" exercise of hiring diverse faces. It is achieved only when people from all social groups Memorable Quotes from Lily Zheng "Rebranding DEI as FAIR will not save us. But reimagining how we conceptualize and execute what we used to call DEI just might." "If you had $10,000 to invest... I'd invest maybe $100 into training. But everything else is going into creating that system, to creating the incentives, to creating the culture." "We have to stop [teaching people how to jump over gaps]... we got to point at the missing stair and go, 'Why is there no stair there? We have to put a stair there.'" Follow Lily Zheng at lilyzheng.co and get their book at https://www.lilyzheng.co/authorship
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329: How to Use Validation to Revolutionize Your Relationships and Leadership Influence with Dr. Caroline Fleck
01/25/2026
329: How to Use Validation to Revolutionize Your Relationships and Leadership Influence with Dr. Caroline Fleck
In this episode, I’m sitting down with the incredible Dr. Caroline Fleck, clinical psychologist and author of the transformative new book, Validation. We often talk about allyship as a series of seemingly small, intentional actions, and some of the most profound work happens in the small, everyday moments of how we see and hear one another. Dr. Fleck joins me to pull back the curtain on validation—a skill that is frequently misunderstood but serves as a fundamental prerequisite for belonging and true connection. We dive into her "Validation Ladder" and explore how these techniques can revolutionize not just our corporate cultures, but our personal relationships and how we show up for ourselves. 3 Key Takeaways from Our Conversation: Validation is Not Agreement or Praise: One of the biggest hurdles to being a good ally is the fear that validating a perspective means you agree with it. Dr. Fleck clarifies that validation is about acknowledging the truth in someone’s experience—showing them you’re there, you get it, and you care—without needing to agree with their logic or offer a "good job." The "Validation Ladder" Framework: Effective validation is a tiered process. It starts at base camp with mindfulness (being fully present), moves through understanding (equalizing and contextualizing why someone feels the way they do), and reaches the top at empathy (authentically emoting and taking supportive action). The Power of Self-Validation: Especially for marginalized groups who have been conditioned to "cover" or minimize their feelings to fit in, practicing self-validation is an essential act of reclamation. Using these tools introspectively allows us to honor our own experiences as valid, which is the first step toward showing up as a confident, authentic leader. Follow Dr. Caroline Fleck and get her book at https://drcarolinefleck.com/.
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328: How Equality Wins, the New Vision for Inclusion with David Glasgow and Kenji Yoshino
01/18/2026
328: How Equality Wins, the New Vision for Inclusion with David Glasgow and Kenji Yoshino
This week, I welcome David Glasgow and Kenji Yoshino, co-authors of the new book How Equality Wins: A New Vision for an Inclusive America. As leaders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law, David and Kenji discuss the legal and political landscape of Diversity, Equity, and Inclusion (DEI) following the 2023 Supreme Court decision on affirmative action. They provide a practical roadmap for leaders to advance equality while navigating legal risks and political backlash. My Key Takeaways The "Three Ps" of Legal Risk: A DEI program is generally only legally risky if it involves a Preference for a Protected group about a Palpable benefit. If any one of these elements is missing—such as a program that removes bias for everyone rather than creating a preference—it is likely legally permissible. Leveling vs. Lifting: While "lifting" strategies (like identity-based mentorship) are becoming more legally vulnerable, "leveling" strategies offer a safer and often more effective path. Leveling focuses on systemic changes, such as debiasing performance reviews and implementing objective hiring criteria, which benefit all employees while advancing equity. The Importance of Supporting Dissent: Effective DEI work requires creating psychological safety where dissenting views can be heard. Suppressing disagreement leads to "preference falsification," where people appear to agree but harbor quiet resentment. Engaging with counter-arguments ultimately builds stronger, more resilient support for inclusion. Follow David and Kenji at and pre-order their new book at .
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327: Leadership Lessons from the Pitch with Ciaran McArdle
01/11/2026
327: Leadership Lessons from the Pitch with Ciaran McArdle
In this episode, Ciaran McArdle, CEO of XL Sports World and author of The Soccer of Success, joins Julie Kratz to discuss how the principles of the "beautiful game" can be used to transform corporate leadership. McArdle shares three key strategies for high-performance leadership, drawing parallels between the soccer pitch and the professional workplace: 1. Tailored Leadership: Meet Team Members Where They Are Effective leadership requires a nuanced approach, much like a soccer captain managing a diverse squad. Individualized Communication: McArdle notes that while one teammate may need direct, vocal feedback to improve performance, another might require a quieter, more supportive "arm around the shoulder". Psychological Insight: Leaders must understand the unique psyche of each team member to determine the best way to motivate them and demand their best. 2. The "White Line" Concept: Establish Clear Boundaries In soccer, crossing the white line onto the pitch signifies a complete shift in intensity and mindset. Performance Intensity: While on the "field" (the workplace), teams should maintain high focus and be willing to ask tough questions to drive results. Switching Off: Equally important is crossing back over that line. McArdle emphasizes that once work is done, leaders must normalize stepping away and focusing on recovery to avoid burnout. 3. The 90-Minute Mindset: Protect Deep Work McArdle introduces a "90-minute mindset" for productivity, mirroring the length of a standard soccer match. Distraction-Free Focus: He advocates for scheduling 90 minutes of uninterrupted work—phone on airplane mode and emails closed—to tackle high-impact goals. The "Hattrick of Success": This focus is part of a larger cycle: Plan, Perform, and Recover/Review. Consistent execution in this format allows teams to perform at elite levels without sacrificing long-term mental health. Follow Ciaran McArdle at https://soccerofsuccess.com/.
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326: The Engagement Paradox: Why Leaders and Gen Z Are Both Disengaged with Sean D'Arcy
12/28/2025
326: The Engagement Paradox: Why Leaders and Gen Z Are Both Disengaged with Sean D'Arcy
Join us for an insightful conversation on the critical state of workplace culture and talent retention with Sean D'Arcy, Chief Solutions Officer at Kahoot!. Based on their latest research, we explore a startling paradox: many leaders are burned out, and nearly half would give up their title to feel engaged at work. This lack of manager engagement creates a difficult environment for the newest generation, with almost two-thirds of managers finding Gen Z to be the hardest group to engage. Sean D'Arcy dives deep into the findings on both leader burnout and Gen Z's unique needs, covering generational tensions and the path forward. He discusses how to leverage tools and strategies, including game-based learning, to inject fun, social connection, and psychological safety back into the workplace, turning meetings into interactive discussions and fostering a culture where all employees can thrive. Three Key Takeaways for Workplace Culture and Talent Retention The Engagement Crisis Starts at the Top: Nearly half of leaders would trade their title just to feel more engaged at work, with a third admitting to feeling burned out. This disengagement at the leadership level makes it difficult to effectively engage and retain employees, highlighting a lack of investment in the training and tools managers need to succeed. Gen Z Needs Foundational Skills and Belonging: Gen Z is the most difficult generation to engage, with two-thirds of managers citing them as the hardest group to motivate. They often feel "out of their depth" regarding basic workplace operating systems (like email etiquette and meeting facilitation) and crave more structured, gamified learning and real-time feedback that mimics their prior educational experiences. Furthermore, they value strong relationships and a sense of belonging/psychological safety, which is essential for talent retention. Interactive Learning and Culture Building are the Solution: A key strategy for improving workplace culture and talent retention is integrating interactive, gamified tools to facilitate social connection and effective communication. By turning one-way presentations into engaging discussions, companies can break the ice, democratize participation, and gather real-time analytics to understand where employees need more support. This shift supports the inclusive, feedback-driven culture that Gen Z, in particular, expects. Get the full report at: https://kahoot.com/business/workplace-engagement-report-2025/
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325: When the Business Baby Meets the Biological Baby with Hana Milanov and Amelie Pahl
12/21/2025
325: When the Business Baby Meets the Biological Baby with Hana Milanov and Amelie Pahl
This week, I welcome researchers Hana Milanov and Amelie Pahl on their work exploring entrepreneurship through the lens of first-time parents. The researchers interviewed founders who were already deeply identified with their "venture baby" before having a "biological baby," challenging the common narrative that parenthood diminishes career success. They discovered that instead of being a hindrance, parenthood can be a catalyst for positive change in a founder's business and their professional growth. The key finding revolves around two main strategies founders adopt: Founder Firewalling: Keeping the parental and founder roles separate to protect the founder's professional identity and commitment. This often drives professionalization, like delegating or hiring management, to maintain separation. Founder Fusing: Integrating the two roles by allowing the new values and behaviors learned as a parent (like empathy and patience) to redefine and enhance the founder's role. This often leads to a more flexible and human-centered workplace culture. The surprising takeaway? The decision to integrate or separate was not defined by gender but by the individual's approach, with roughly a 50/50 split between the two strategies in their study of high-impact founders. 🌟 Three Takeaways for Workplace Culture and Talent Retention This research provides valuable insights for companies looking to improve their workplace culture and retain top talent, especially parents: Parenthood can be a catalyst for professionalization, enhancing retention: For "firewalling" founders, the need to protect their parental time often led to delegating operational tasks and building out middle management. This forced professionalization of the venture, which, in turn, can create a clearer path for other talented employees to grow and take on more responsibility, serving as a powerful talent retention mechanism. Parental skills enrich leadership and workplace culture: Founders who chose the "fusing" approach brought empathy, better project management, and flexibility from their parental role into the workplace. This shift manifested as a more human-centered company culture that prioritized well-being and flexibility, which are critical factors for retaining all employees, not just parents. Dismantle the "fear factor" to retain high-impact talent: A major hurdle, particularly for women, is the fear that starting a family will diminish their founder role or career trajectory. The research demonstrates that this fear is unwarranted, showing that commitment to the venture often strengthens post-parenthood. By normalizing and openly discussing the integration of family and career (like the Open Source Nanny resource mentioned), companies can retain founders and high-potential employees who might otherwise choose to delay or abandon their career growth.
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324: How To Meet Someone Where They Are At When Everything Is Changing with Mark Scullard
12/14/2025
324: How To Meet Someone Where They Are At When Everything Is Changing with Mark Scullard
Mark Scullard is this week's guest from Wiley. Wiley's research recently found that managing change was the biggest area of professional development investment for leaders. He shares how to meet someone where they are at in times of tremendous change. My key takeaways are: Acknowledge and Address the Emotional Toll of Change (The Change Curve): Leaders must understand that employees will naturally experience a period of disorientation and a drop in morale when facing a major change (the "change curve"). The goal is not to stop the dip, but to lessen the depth and the length of the adjustment period. This requires paying attention to the emotional part of change, which is often neglected in favor of focusing on systems and processes. Provide Clarity on the "Why" and the "What's In It For Me" (WIIFM): Leaders often forget that they've already processed the change while employees are just starting. There must be transparency about the why. It is crucial to communicate a consistent, big-picture "Why" for the change to guard against employee cynicism and burnout. Ensure employees understand the "What's In It For Me" (WIIFM)—the benefits for employees impacted by the change. Tailor Your Approach to Different Personality Needs (DiSC Model): Because every employee processes change differently, effective leadership requires personalizing your support based on their personality style. Direct (D) Styles need a sense of control and agency in the decision-making process. Influencing (I) Styles need connection and optimism that things will work out. Steadiness (S) Styles need stability, support, and reassurance around routines and expectations. Conscientiousness (C) Styles need information, understanding, and time/space to process the impact of the change. Follow Mark at https://www.everythingdisc.com/blogs/navigating-change-with-dr-mark-scullard/.
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323: Unpacking the 2025 Women in the Workplace Report with Rachel Thomas
12/09/2025
323: Unpacking the 2025 Women in the Workplace Report with Rachel Thomas
Get ready for your annual "Christmas morning" with this deep dive into the 2025 Lean In Women in the Workplace Report. In this candid conversation with Rachel Thomas, Co-founder and CEO of LeanIn.org, we discuss the key findings from the largest study on the state of women in Corporate America. The discussion highlights alarming signals in the data, including a potential rollback in the company's commitment to women's advancement and its effect on women's ambition. Rachel highlights the importance of the often underutilized role of sponsorship and issues a powerful call to action for companies and, critically, for middle managers. Tune in to learn about the fragility of the progress made over the last decade and discover specific, actionable strategies—including the innovative use of manager scripts and accountability measures—to unlock consistent career support and move toward a truly equitable and inclusive workplace. Key Takeaways: Declining Commitment and Ambition: Only half of companies report being highly committed to women’s career advancement, and this lack of commitment is mirrored by a decline in women's ambition, as they are now less interested in getting promoted to the next level for the first time. The Sponsorship Gap is Widening: Men are getting sponsors much earlier in their careers than women, and this gap is even more pronounced for entry-level women who work remotely. Sponsorship, or advocacy-style actions like being introduced to influential people or getting stretch opportunities, is a key lever that is consistently underutilized. Managers are the Key to Unlocking Progress: While managers generally have the right intent, they often lack the time and tools to offer consistent, high-quality, and equitable career support. Companies must treat manager support for career development as a priority by building it into performance reviews and leveraging tools like AI to free up manager time for critical tasks. Get the full report at: https://www.mckinsey.com/featured-insights/diversity-and-inclusion/women-in-the-workplace
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322: Reclaiming Our Agency in Leadership and Life with Jon Rosemberg
12/07/2025
322: Reclaiming Our Agency in Leadership and Life with Jon Rosemberg
Jon Rosemberg is the author of the new book, A Guide to Thriving. He was a successful leader in Corporate America and made a pivot to executive coaching. This conversation with Jon was truly insightful, reminding us that workplace culture and retention aren't just HR buzzwords, but are fundamentally linked to our ability to shift from surviving to thriving. My takeaways were: Prioritize Employee Agency to Foster a Thriving Workplace Culture: The shift from "survival mode" to thriving starts when individuals courageously reclaim their agency—the capacity to make intentional choices based on the belief that those choices matter and have an impact. In a workplace culture context, leaders must create an environment where employees feel their decisions are valued and that they have control over their work and well-being. This sense of agency is key to reducing burnout and fostering a motivated, engaged team, directly improving retention. Move Beyond Resilience to Cultivate Sustainable Health and Retention: While resilience is valuable, it's a "low bar"; it focuses on bouncing back from adversity without addressing the underlying causes of stress. A thriving workplace culture must focus on reducing "demands" and increasing "resources." For retention, this means leaders must actively help employees set boundaries and provide the necessary resources—like time for mental health practices (movement, rest, social connection)—so they don't constantly operate in an exhaustive, reactive "survival mode." Small, Incremental Practices are the Engine of Long-Term Transformation: The move from survival to thriving is not a sudden life-breakthrough, but a disciplined practice of small, incremental changes. Utilizing the AIR method (Awareness, Inquiry, Reframing) to challenge limiting beliefs and reframe situations allows individuals to gain context and move forward. In terms of workplace culture and retention, this translates to establishing sustainable, supported daily practices—not just one-off wellness programs—that compound over time, making it easier for employees to manage stress and stay engaged long-term. The biggest lesson is that the most powerful kind of thriving is when we help other people thrive, which should be the ultimate goal for any organization looking to build a successful workplace culture that supports retention. Follow Jon at https://www.jonrosemberg.com/.
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321: The Future of Education in an AI-Driven World with Melissa Loble
11/30/2025
321: The Future of Education in an AI-Driven World with Melissa Loble
In my new interview with Melissa Loble, Chief Academic Officer at Instructure, we discussed the evolving educational landscape. She made a few key predictions for the future of education in an AI-driven world: 1. The Blended Curriculum: Academic Content Merges with Human and Career Skills The traditional focus on purely academic content will radically shift. The future curriculum will be a blend that incorporates three critical components: Academic Content: The core disciplinary knowledge. Human Skills (Soft Skills): Due to AI handling entry-level technical tasks, there will be an increased emphasis on human skills like critical thinking, decision-making, problem-solving, confidence, and courage. Educators will need to explicitly teach and build these skills, moving beyond simply teaching the application of theories. Workforce/Life Skills: Education will be directly connected to career and life trajectories, driven by learners (especially younger generations) seeking a clear return on investment (ROI) from their education and questioning the value of high debt. 2. Contextual and Experiential Learning Replaces Rote Memorization The age of simple memorization and regurgitation will end. The new focus will be on creating contextual, personalized, and experiential learning environments. Focus on Context: Educators must shift from solely valuing content (like in research/peer-review) to emphasizing context—the "why" and "how" the content is applied in the real world. Simulation and Application: There will be a greater use of simulations, case-based learning, and hands-on scenarios to help learners practice and apply human skills and technical knowledge, allowing them to fail fast and build competence. AI can assist in creating these complex, customized case studies and learning environments. Practitioner-Academic Collaboration: Higher education will increasingly benefit from practitioners joining the faculty to bring real-world context, working alongside traditional academics to enrich the learning experience. 3. Corporate and Higher Education Learning Forge a Strategic Partnership The line between corporate learning and higher education will blur as both seek to adapt to the needs of the modern workforce. Corporate Learning Shifts: Corporate training will move away from being purely compliance-driven toward a focus on developing human and career-track skills. Employees, particularly Millennials and Gen Z, actively seek employers who commit to developing them as future leaders. Continuous Development: The "one-and-done" training model will be replaced by a commitment to lifelong learning and continuous development. This will include meeting people where they are and using retrieval practice and open coaching to reinforce skills and build resistance to change. Joint Reinvention: Higher education and the corporate world have a significant opportunity to partner and reinvent themselves together to effectively address the blend of technical and human skill development needed for an AI-enabled future. Follow Melissa at /
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320: Be Yourself at Work Through Agency, Emotional Health, and the Power of Compassion with Claude Silver
11/23/2025
320: Be Yourself at Work Through Agency, Emotional Health, and the Power of Compassion with Claude Silver
This week, I interviewed Claude Silver, the Chief Heart Officer at VaynerX. Her new book, Be Yourself at Work, offers key insights into the role of authenticity in the workplace culture and its impact on retention. Here are my three key takeaways: 1. Authenticity as a Business Superpower for Workplace Culture The core message is to "be yourself at work," which Silver argues is today's greatest business superpower. This speaks directly to workplace culture, suggesting that genuine self-expression, rather than hiding or "code-switching," is crucial for both individual and organizational success. Silver makes the case that true authenticity is a proactive, offensive message that drives success, contrasting it with the "lazy" or "shrinking" tendency to hide emotions or true selves out of fear. A culture that embraces the "complexity of being human at work" fosters a space where people not only fit in but truly belong. 2. Prioritizing Emotional Health and Agency to Improve Retention Silver shares a powerful anecdote about an employee who was struggling with depression but felt safe enough to approach her, which led to a profound, empathetic exchange. This highlights the importance of addressing the emotional well-being of employees, a critical factor for retention. The takeaway is that leaders must be: Receptive: Willing to step away from traditional, transactional HR responses to meet employees where they are. Empathetic: Approaching conversations with non-judgmental sincerity and compassion. Furthermore, Silver emphasizes that employees always have agency and choice. For individuals, the first step is to get comfortable with themselves—to address shame, fear, and insecurity—to become the "CEO of you". This focus on personal agency and psychological safety is vital for building trust and creating a culture where employees feel valued enough to stay. 3. Cultivating a Human-Centered Leadership Approach for Retention and Culture Silver's role as Chief Heart Officer and her work embody a human-centered approach to leadership. For an organization to successfully promote an authentic workplace culture and improve retention, it needs to: Identify and Utilize Culture Champions: Even without a "Chief Heart Officer," companies have highly empathetic, service-oriented people they can utilize to facilitate growth and change. Lead with the Heart: The effective leader, or "coach," is one who is willing to show up for their team, shine a light on both their roadblocks and their triumphs, and operate from a place of trust and non-judgment. Model Self-Awareness: Leaders must be committed to their own journey of self-awareness and emotional regulation to create a safe, supportive environment for their teams. This "give and take" approach, where both leadership and employees agree on a set of expectations and supportive behaviors, is what ultimately helps a company grow into an organization that is "whole for themselves." Follow Claude at https://www.claudesilver.com/.
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319: Courage Over Fear, Leadership Lessons from Tesla and the Marines with Kristen Kavanaugh
11/16/2025
319: Courage Over Fear, Leadership Lessons from Tesla and the Marines with Kristen Kavanaugh
Kristen Kavanaugh is the author of Courage Over Fear and the founder of The Agency Initiative, working to connect people's work with meaning in alignment with their values. Previously, she was the vice chair of the Defense Advisory Committee on Diversity & Inclusion and the senior director of inclusion, talent & learning at Tesla. Here are my key takeaways: Values Dissonance Drives Talent Away: The conflict between personal values and the actions or culture of a company—especially at the leadership level—causes significant personal distress and ultimately leads to attrition. Kavanaugh described experiencing anxiety and physical symptoms, including panic attacks, that her body was trying to communicate to her before she left her role at Tesla. She emphasized that listening to those internal signals is crucial and that her health immediately improved once she made the decision to leave the toxic environment. For organizations, this highlights that failing to align with and uphold core values will physically and mentally harm employees, particularly those with less privilege, leading to the loss of valuable talent. Courageous Leadership and Psychological Safety are Key to DEI Success: DEI work thrives when leadership models courage and takes a clear stand on inclusion. Kavanaugh, who led the DEI team, noted that when the CEO began making public statements that were antithetical to the work they were doing, it caused deep pain and was the "start of the unravelling" of DEI at the company. This demonstrated that leadership's visible choice of "courage over fear"—especially by those with power and privilege (the "decision calculus" factor)—is necessary to foster a culture where all employees, particularly underrepresented groups, feel safe and valued enough to stay. Retention and Growth is Built on Small, Consistent Acts of Agency (The 5% Approach): The concept of the "Agency Loop" highlights that a healthy professional life is a cycle of authenticity, intentional decision-making, and growth. The key to starting and sustaining this cycle is the "5% more courageous approach," which breaks down intimidating acts of courage into small, manageable steps. For workplace retention, this means that cultural change and a sense of agency aren't just about massive, high-risk confrontations; they are built through everyday choices, such as a manager creating space for honest dialogue or an employee simply dressing in a way that feels authentic to them. These small, consistent actions compound over time to build resilience and a stronger, more authentic leader and employee. Follow Kristen at https://www.courageoverfearbook.com/.
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318: The Bold Move for Higher Ed: Why Onboarding is the Key to Unlocking Women's Leadership Potential with Shanna Hocking
11/09/2025
318: The Bold Move for Higher Ed: Why Onboarding is the Key to Unlocking Women's Leadership Potential with Shanna Hocking
This week, I welcome Shanna Hocking to the podcast to talk about her new research in higher education and what's holding women back in university advancement. You might be surprised that the answer is disturbingly simple. Here are my favorite takeaways: The Crisis in Higher Education Leadership: A shift is needed from a scarcity mindset focused only on fundraising to a focus on leadership and culture as the key to success. The profession is at a crossroads, needing to re-evaluate what has historically worked versus what is needed for the future, especially post-pandemic. Structural Barriers for Women Leaders: Despite being the majority of the advancement profession, women hold fewer than 35% of Chief Advancement Executive roles at top universities. The biggest barrier to success for women in these roles isn't personal inadequacy but organizational structures and systems that weren't built for their success. The Critical Gap in Onboarding and Inclusion: Over 70% of women Chief Advancement Executives report no formal onboarding support (coaching, training, professional development). This lack of intentionality contributes to lasting stress and negatively affects their view of the organization. Furthermore, unconscious biases manifest in subtle ways, such as being excluded from informal, powerful "in-group" conversations. The solution isn't to "blow up" the system but to focus on small, intentional, and consistent acts of inclusion and systems change. Connect with Shanna at hockingleadership.com.
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317: Why Now is the Time to Uncompete with Ruchika Malhotra
11/02/2025
317: Why Now is the Time to Uncompete with Ruchika Malhotra
I have to admit, I was nervous to do this interview. I met Ruchika Malhotra by chance years ago, and have been in awe of her work ever since. She is the visionary author behind the new book, Uncompete. Building on her viral conversation about imposter syndrome, Ruchika delves into the core thesis of her latest work: the necessity of rejecting a destructive culture of competition to unlock true, sustainable success. She challenges the ingrained notion that scarcity and cutthroat individualism are the only paths to achievement, arguing instead that collaboration, abundance, radical generosity, inclusion, and solidarity are the keys to professional and personal fulfillment. Ruchika shares powerful insights on how modern, profit-driven systems push us toward fear-based competition—a behavior that fundamentally runs counter to our human need for community and connection. The conversation explores how this cultural "default" impacts everything from the workplace to personal health and even major life decisions like starting a family. Here are my favorite takeaways: Competition is a Short-Term Fix, Collaboration is the Long-Term Strategy: The current societal and corporate default toward competition often stems from a fear-based, scarcity mindset, but this approach only yields short-term gains. True, sustained success comes from moving away from a "winner-take-all" mentality and intentionally fostering environments built on collaboration, where everyone has the opportunity to thrive. Micro-validations matter: Genuine allyship is not a passive title but an active, conscious effort to uplift others, especially those who have been historically overlooked. Ruchika emphasizes that simple "micro-validations" of support, such as personally advocating for someone or giving credit where it's due, can significantly change the trajectory of a person's life and foster meaningful connections. Redefine Success: It's About Connection, Not Capital: When asked to look back on their lives, people's measures of success overwhelmingly center on the time they spent with people they love and the strength of their community, not their financial accumulation. The practice of Uncompete challenges listeners to redefine what success means to them, prioritizing community and well-being over the pressure to constantly compete for money or status. Celebrate Ruchika's new book Uncompete at uncompetebook.com.
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316: Why Your Company Culture Needs to Be Measured Like Revenue with Kae Kronthaler-Williams
10/26/2025
316: Why Your Company Culture Needs to Be Measured Like Revenue with Kae Kronthaler-Williams
Kae Williams is a global software marketing executive on a mission to empower women in their careers through her work and her forthcoming book, Not Made For You. Kae works diligently to raise awareness about bias and hostile work cultures so that every woman will feel supported, respected, and enabled to achieve her full potential. Here are three key takeaways from the conversation about measuring organizational culture: Culture Needs Tangible Metrics, Not Just Talk: Organizations must treat culture like a business outcome, measuring it with the same rigor they apply to revenue and profit. This means looking at metrics such as retention rate and understanding that the main drivers of people leaving are burnout, not feeling supported, and lack of career growth. Focus on the "How," Not Just the "What": Performance reviews and rewards must balance the results an employee achieves with how they achieve them. A high performer who creates a toxic work environment will ultimately cost the company more in lost talent than the revenue they generate. Companies should actively reward behaviors like leading with empathy and being a "culture maker". Support and Train Your Managers: Middle managers are essential to the employee experience, but are often stuck without the right tools. Equipping them with skills like giving constructive, behavior-based feedback and knowing how to coach their teams is vital. Furthermore, organizations must audit workloads to prevent burnout and shift non-promotable tasks to avoid over-burdening women and marginalized employees. Follow Kae at https://www.linkedin.com/in/kaekronthalerwilliams/
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315: How to Go On with Filmmaker Landon Ashworth
10/19/2025
315: How to Go On with Filmmaker Landon Ashworth
This episode features Landon Ashworth, an actor, director, and filmmaker with a background as a pilot and a graduate of Embry-Riddle Aeronautical University. He discusses his personal journey as an autistic individual and the inspiration behind his award-winning new film, Go On. Here are three key takeaways from the discussion: A Journey of Resilience and Reinvention. Landon Ashworth shared that as a child, he was a bullied autistic kid who was advised to try acting classes to mask his autism and learn to fit in. This led to a lifelong background in the arts, even as he pursued his primary dream of becoming an astronaut, which involved flight school, becoming a test pilot, and earning advanced degrees in astrophysics and filmmaking. After repeatedly facing setbacks in his astronaut career due to changing NASA requirements and budget cuts, he turned back to filmmaking. Creating One's Own Opportunities. A casting director advised Ashworth that every A-list celebrity has their own production company, encouraging him to create his own work instead of waiting for opportunities. Initially, his black-and-white interpretation of this advice led him to write, direct, and edit nearly a thousand comedy sketches completely by himself, as he struggled with the social dynamics and unreliability of collaboration. However, his career plateaued until he began to seek advice from showrunners, ultimately leading him on a path of scriptwriting and short filmmaking, culminating in the creation of his feature film. The Power and Purpose of Go On. Ashworth's feature film, Go On, was written in a single 36-hour period as he processed the loss of his young autistic cousin to suicide. The film is his attempt to pay tribute to his cousin and is a story about a person in purgatory wrestling with past trauma and unable to process it, ultimately exploring themes of grief, healing, and the resilience of the human mind. He shared that his ultimate hope is that the film gives people hope, and he has already received messages from three individuals stating that watching the film helped prevent them from taking their own lives. Ashworth is committed to answering every message he receives, seeing his platform as a space for the "underdog".
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314: Pushing back Against the Zeitgeist with Dr. Chantelle Jessica Lewis and Jason Arday
10/12/2025
314: Pushing back Against the Zeitgeist with Dr. Chantelle Jessica Lewis and Jason Arday
Chantelle Lewis and Jason Arday, co-authors of the book We See Things They'll Never See, join the show to discuss their work. Arday, a professor of sociology of education at the University of Cambridge, and Lewis, an Andrew W. Mellon Postdoctoral Research Fellow in Black British Studies at Pembroke College, the University of Oxford, delve into how their experiences as Black, neurodivergent academics influenced their book. Together, they share the motivation behind their work, highlighting the importance of challenging societal infringements and advocating for marginalized communities. Here are my favorite takeaways: We discuss the importance of showing compassion and empathy, especially to those who seem to deserve it the least. As Arday states, "sometimes when people least deserve it, that's when they deserve the most compassion". Lewis explains the book's critical look at the workplace, where neurodivergent individuals are sometimes seen as "superhumans" who can produce more for a capitalist system. This creates a system in which their marginalization is used to uphold a system of oppression. "The way we are marginalized can also be used as a way to keep this system in place," Lewis says. Arday and Lewis propose that to improve society, there must be a move away from the current educational model. This includes the abolition of exams, as they are not necessarily correlated with future success or positive academic outcomes. Lewis argues that "we need to stop measuring education outcomes by just test scores." Follow Dr Chantelle Jessica Lewis' research at ,
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313: Why DEI Pushback is a False Narrative with Nancy Levine Stearns
10/05/2025
313: Why DEI Pushback is a False Narrative with Nancy Levine Stearns
Nancy Levine Stearns, founder of ImpactDevise, a nonprofit journalism project, discusses the corporate response to the DEI (Diversity, Equity, and Inclusion) backlash. Stearns' project covers DEI initiatives in the private sector, and her reporting on corporate social responsibility has been cited by publications like The New York Times, NBC News, and Forbes. Stearns, a former executive recruiter, began focusing on the DEI space after the "heated" backlash following a recent election. She was initially intrigued by a story about Costco taking a public stance on DEI. This led her to discover that other companies were also standing firm on their commitments. Key Findings from Impactivize Corporate Commitment: Stearns and Impactivise track approximately 400 companies, including publicly traded, private, and large nonprofit organizations, that have made public commitments to DEI. A recent audit found that only two of these companies have completely removed their DEI statements. Stearns believes that a stated commitment is a bold and courageous decision, as it can make a company a target for anti-DEI groups. Shareholder Support: Stearns reports that in 2025, 30 anti-DEI proposals were put forth for shareholder voting at various corporations. Shareholders overwhelmingly rejected these proposals, typically by a margin of 98% to 99% of voting shares. Stearns notes that while shareholder rejection of outside proposals is common, the overwhelming margin of these votes is unusual. The Business Imperative: Stearns states that the primary reason companies are maintaining their DEI initiatives is because they recognize it as a "strategic imperative" and a "business imperative". She cites a statement from Rob Davis, the CEO of Merck, who called diversity and inclusion a strategic imperative. Stearns emphasizes that the data and metrics show that these initiatives positively impact a company's performance and bottom line. Shifting Language: Stearns acknowledges that some companies are changing the language they use to describe their initiatives, perhaps using terms like "belonging and inclusion" or "culture and engagement". However, she notes that adversarial groups, such as the Heritage Foundation, are aware of this change in terminology and still view these efforts as DEI. Consumer Influence: Stearns believes that consumers, particularly younger generations, are a powerful force in this movement. She suggests that consumers are "voting with their wallet" and supporting companies that have strong DEI commitments. This consumer support provides a "strength in numbers" for corporations, reinforcing their commitment. Stearns argues that while the media often focuses on the narrative that DEI is "dead," the data show that it is very much alive and supported by both corporations and consumers. She maintains that the business case for diversity and inclusion is a powerful and objective force, stating, "It's not political, it's not ideological, it's not personal, it's just, it's just business". Follow Nancy's research and reporting at: https://www.impactivize.org/
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312: Pipeline Proactivity with Julie Kratz
09/28/2025
312: Pipeline Proactivity with Julie Kratz
Developing a strong talent pipeline is no longer just a good idea—it's a business imperative. But how can companies be more proactive and intentional about building the workforce of tomorrow? In this episode, we explore innovative strategies for proactive talent pipeline development. We'll discuss the importance of starting earlier to engage with potential talent long before they're looking for a job, and how to create relationships that last. We'll also break down what it means to be ready for Gen Z, a generation with unique expectations around purpose, flexibility, and communication. Finally, we'll talk about a surprisingly critical factor: sparking the conversation at home. We'll delve into the powerful role parents and guardians play in shaping career choices and how companies can better equip them to be allies in the talent journey. Tune in to learn how to shift from reactive hiring to proactive talent cultivation, building a more resilient and dynamic workforce for the future.
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311: Building Allyship Programs with Julie Kratz
09/21/2025
311: Building Allyship Programs with Julie Kratz
Building an impactful allyship program requires a strategic and thoughtful approach. This video breaks down the key steps to creating a program that goes beyond good intentions and drives real change within your organization. In this episode, I will guide you through the process, covering: Research: How to conduct a needs assessment to understand your organization's unique challenges and where to focus your efforts. Format: The different program structures you can use, from workshops and training modules to mentorship and sponsorship programs. Audience: How to identify and engage the right participants, and why it's crucial to create safe spaces for both allies and members of marginalized groups. Measurement: The key metrics to track to ensure your program is effective and creating a measurable impact on culture and employee well-being. Repeatability: The importance of a long-term strategy for embedding allyship into your company's DNA, so it becomes a sustainable part of your culture, not a one-off initiative. Whether you're an HR leader, a DEI professional, or an employee looking to champion change, this video provides a practical roadmap for building a successful allyship program that fosters a more inclusive and equitable workplace.
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310: Inclusive Policies with Julie Kratz
09/14/2025
310: Inclusive Policies with Julie Kratz
Join us for a powerful conversation about building a truly inclusive workplace. In this episode, we're moving beyond buzzwords to discuss the concrete policies and practices that make a difference. We'll dive into the vital role of inclusive caregiving leave policies and how they support all employees, not just parents. We'll also unpack what inclusive hiring practices really look like—from writing unbiased job descriptions to creating a fair and equitable interview process. Finally, we'll explore how to embed inclusion into your company's culture so it's not just a set of rules, but a living, breathing part of your organization's DNA. Tune in to learn how to create an environment where everyone feels they belong and can thrive.
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309: Allyship Storytelling with Julie Kratz
09/07/2025
309: Allyship Storytelling with Julie Kratz
Storytelling is one of the most powerful tools we have to connect with others, and when it comes to allyship, it's essential. In this video, we're diving into the power of allyship storytelling and how sharing your own experiences can create a ripple effect of change. We'll explore why modeling the behavior you want to see is so important, and how showing vulnerability can build trust and open hearts. Discover how sharing your story, not as a hero but as a learner, can inspire others to begin their own journey of allyship. Throughout the video, we'll give you thought prompts to help you reflect on your own story and how you can share it effectively. Get ready to tap into the power of your own voice and become a more impactful ally. Allyship Storytelling Thought Prompts: What was a time you got it wrong and had to learn? What's a moment when you felt uncomfortable but chose to act as an ally anyway? Who are you committed to showing up for? What's a small step you can take today to be a better ally?
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308: Modeling Psychological Safety Perspective Taking
08/31/2025
308: Modeling Psychological Safety Perspective Taking
“Psychological safety is the belief that one will not be punished or humiliated for speaking up. It's a shared belief that a team is safe for taking interpersonal risks.” - Amy C. Edmondson Psychological safety paired with perspective taking is a game changer for hopeful allies in power. In this mini-sode from the new book We Want You: An Allyship Guide for People with Power, I talk about the importance of separating intentions versus impact, asking open-ended questions that start with "what" or "how," and extending grace to yourself and others.
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307: Knowing Your Ally Role
08/24/2025
307: Knowing Your Ally Role
Allyship is about showing up, even when it is hard. It's about progress over perfection. The ally journey begins with understanding your role - as a mentor, sponsor, advocate, coach, or challenger. It is a choose your own adventure approach. It starts with knowing what your allyship vision is and noticing and validating the experiences of others different from yourself.
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306: What's In It for Me for an Ally
08/17/2025
306: What's In It for Me for an Ally
This episode reveals the crucial "What's In It For Me" (WIIFM) for allies, moving beyond performative actions to genuine, sustained allyship. Discover the compelling human and business cases for inclusion: from increased happiness and longevity to significant boosts in profitability (up to 39% higher) and innovation (up to 19% higher revenue). Learn how Gen Z's expectations make inclusion non-negotiable for future leaders. This chapter provides tools to identify your unique strengths and embrace allyship as a vital leadership quality.
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305: Reframing Power as a Chance to be an Ally
08/10/2025
305: Reframing Power as a Chance to be an Ally
Inspired by Audre Lorde's powerful words, this episode explores how we can leverage our inherent power for good. Bernadette Smith's journey for LGBTQ+ marriage equality highlights how allies with power can fundamentally shift systems. We reveal why power often feels invisible to those who hold it, and how underestimating our own influence hinders allyship. Discover the critical distinction between "power over" and "power with," advocating for a collaborative approach where power is shared, not hoarded. This episode challenges you to recognize your unique sources of power, align them with your values, and use them to create a more equitable and inclusive environment for everyone.
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