Park Leaders Show
Park Leaders connects the wisdom of Park Managers, leaders in the park system, and thought leaders of the business world with up and coming park leaders. This is the show for Park Rangers, Park Managers, and leaders who want to have an impact. Join host Jody Maberry as he talks to park leaders from all over the world.
info_outline
Creating Immersive Stories for Park Visitors
06/24/2025
Creating Immersive Stories for Park Visitors
"Storytelling is the bridge between awe and understanding, whether you're in a theme park or a national park." Notable Moments 01:05 – Bob’s national park road trip that shaped his worldview 05:24 – “Recreation” vs. “Re-creation”: the true power of parks 06:10 – Walt Disney’s advice: walk the park, observe the guests 08:41 – How Disney draws inspiration from national parks 12:19 – Gaps in concessionaire storytelling at national park lodges 14:51 – Bob’s advice for elevating the lodge experience 16:15 – Lessons from Kennedy Space Center concessions 20:39 – Making food and retail part of the park’s story 28:16 – Advice for up-and-coming park leaders 32:14 – Why rangers are just as iconic as Disney cast members In this inspiring conversation, Bob Weis, former president of Walt Disney Imagineering, joins to explore the intersection of themed and natural parks. In his new book, Dream Chasing, Bob discusses how his childhood road trip to national parks shaped his creative path and what natural park leaders can learn from theme park storytelling. From immersive lodge experiences to the role of frontline staff, this episode offers practical and visionary ideas for elevating the park guest experience. for more from this episode. Connect with Bob Weis Order the book – Resources Facebook -
/episode/index/show/parkleaders/id/37129280
info_outline
Protecting Pucheguin - An Underdog Conservation Story
06/17/2025
Protecting Pucheguin - An Underdog Conservation Story
"When you truly love a place, you do whatever it takes to protect it, even if it takes a decade." Notable Moments 00:01:04 Meeting Rodrigo and Jose 00:02:03 Rodrigo shares how a simple question sparked conservation 00:07:15 Jose explains fighting the first hydroelectric project 00:20:54 What happens after the land is protected 00:32:04 The significance of the ancient Alerce tree Jody Maberry recounts his unforgettable trip to Chile’s Cochamó Valley, especially meeting Rodrigo Condeza and Jose Claro. Together, they have spent over a decade fighting to stop hydroelectric dams and irresponsible development in Pucheguin. Their efforts highlight the power of dedication and community-led conservation. Listen to hear about their battles, the unique Alerce trees, historic trails, and the vision for balancing wilderness protection with community livelihood and responsible tourism. for more from this episode. Episode Resources Puelo Patagonia: Conserva Pucheguin Project: Connect with Jody Facebook -
/episode/index/show/parkleaders/id/37036950
info_outline
Stories Connect People to Conservation
06/03/2025
Stories Connect People to Conservation
"The only way you're going to save the world is with a damn good story." Notable Moments 02:13 – Jeff’s origin story: how a zoo letter changed his life 04:47 – Radical collaboration and partnerships across conservation groups 06:31 – Story of Pueblo Patagonia and local leadership in Chile 13:16 – Big change starts with one local champion 17:26 – Why storytelling is essential to conservation success 24:16 – Gabon’s 30x30x30x30 model and protecting rivers, too 26:14 – Partnering with Disney for the Lion Recovery Fund 33:18 – Jody’s zoo and creek story: early sparks of passion 37:52 – Jeff’s advice for new park leaders: seek diverse experiences, tell good stories What if the future of conservation hinged less on policy and more on storytelling? Conservation doesn’t start with land. It starts with people. And it lasts because of the stories we carry forward. In this episode, Jody Maberry talks with Jeff Parrish, Global Managing Director at The Nature Conservancy. Jeff shares how global conservation success starts with local champions, radical collaboration, and the power of storytelling. From protecting ancient forests in Chile to elephants in Gabon, Jeff emphasizes that people are the heart of conservation, not policy. He highlights partnerships with Disney and grassroots leaders, and reminds us that whether you're a donor or a ranger, your story matters. and make sure to take a listen to hear more on how stories connect people to conservation. Episode Resources Connect with Park Leaders Show Facebook -
/episode/index/show/parkleaders/id/36825550
info_outline
The Politics of Public Lands
05/27/2025
The Politics of Public Lands
“A win in conservation is temporary. You’ll fight for it again. A loss is permanent.” Notable Moments [00:01:03] – Why politics and public land are inseparable [00:04:37] – The impact of the Antiquities Act on land policy [00:06:57] – South Carolina’s bipartisan approach to land conservation [00:10:31] – Western vs. Eastern perceptions of public land ownership [00:15:11] – Economic and social value of protected lands [00:21:13] – The difference between temporary wins and permanent losses [00:26:40] – Why every acre counts, from Yellowstone to your local county park Jody Maberry and Phil Gaines explore the often-overlooked political realities of public land management. They examine how geography, history, and growth shape public land debates differently across regions, especially in the East vs. the West. From the Antiquities Act to state and federal tensions, they reflect on why effective leadership requires understanding policy and public sentiment. Phil shares South Carolina’s strategic approach, and both emphasize that conservation is about legacy—not just land. This episode encourages park leaders to engage in meaningful conversations, beyond politics, to protect the places that define our country. for more about the politics of public lands. Resources Facebook -
/episode/index/show/parkleaders/id/36717810
info_outline
Parks Role in the Sestercentennial
05/20/2025
Parks Role in the Sestercentennial
“Parks protect the land, but just as importantly, they protect the stories that shaped our nation.” There are a number of ways parks can contribute to the United States’ 250th anniversary. From South Carolina’s rich revolutionary history to the roles western parks can play, this conversation highlights how parks serve as stewards of history, not just nature. Phil joins to share his involvement with state commissions and the American Battlefield Trust, offering ideas for programming, preservation, and storytelling. for more from this episode. Notable Moments [02:30] Phil’s work with commissions and battlefield preservation [04:02] Lexington and Concord: the shot heard around the world [06:29] Parks' role in preserving and retelling history [09:30] Revolutionary stories from South Carolina [11:30] Creating commissions across the U.S. [13:00] The opportunity for storytelling and youth engagement [17:11] Andrew Jackson’s teenage war story [20:48] Importance of land preservation [21:51] How every state can contribute to the celebration Resources Facebook -
/episode/index/show/parkleaders/id/36632435
info_outline
The National Parks Classroom
04/08/2025
The National Parks Classroom
"I'm going to do something that's connected to the national parks or our or a state park near me so that I can use my knowledge and see the real world impact it has. And that way, I never am stuck in class asking, why is this important? Why on earth do I have to learn this?" Notable Moments 03:02 Parks' Enhanced Virtual Learning Programs 05:30 The Value of Learning About Distant Places 12:39 Bridging Classrooms and Public Lands 17:53 Engaging Park Rangers as Educators 24:08 Enhancing Park Visitor Experience 26:14 Park Principles for Classroom Management Connect with James Order the Book Resources Facebook - Every park holds stories waiting to be told. James Fester, an educator and former interpreter with California State Parks and the National Park Service, returns to discuss the ever-evolving connection between national parks and education. for more on the ways that parks have been successfully integrated into classrooms and the powerful outcomes of such collaborations.
/episode/index/show/parkleaders/id/36044655
info_outline
Rethinking Park Bathrooms
02/18/2025
Rethinking Park Bathrooms
"We've designed the bathroom to be agnostic to the environment in which it goes. There are certainly other operational considerations the further out you go, but there's really no fundamental limitation as to where we put a throne." Bathrooms in parks are rarely the focus of innovation, but I was eager to dive into this unexplored territory with guests Jessica Heinzelmann and Fletcher Wilson from Throne Labs. Together, they are revolutionizing bathrooms, transforming them from mundane necessities into seamless, data-driven experiences for park visitors. for more from this episode about how they are helping rethink park restrooms. Notable Moments 06:21 Rethinking Bathroom Infrastructure 08:04 User-Driven Feedback Systems to Ensure Cleanliness 11:16 Addressing the Needs of Women and Families 15:57 Creating a Quick, Hassle-Free Bathroom Solutions 20:20 Smart Bathrooms Enhance Experience and Opportunities 22:29 Automated Park Lockdown System Connect with ThroneLabs LinkedIn LinkedIn Connect with Jody About Jody - Instagram - LinkedIn - Facebook - Twitter:
/episode/index/show/parkleaders/id/35334870
info_outline
Dealing With An Administrative Change
01/28/2025
Dealing With An Administrative Change
"You have to be ready because change is constant, and you have to be able to adapt and adjust." As the retired director of South Carolina State Parks and a current professor at Clemson University, Phil Gaines has wisdom on navigating administrative changes in park systems that is invaluable. He joined me to break down the often tumultuous times when new administrations take office. Transitions can be tough. Read the blog to hear how more on our conversation about strategic planning and adapting to new leadership in the park system. Resources Facebook -
/episode/index/show/parkleaders/id/35040670
info_outline
The Role of Philanthropy in Parks
01/21/2025
The Role of Philanthropy in Parks
"Nothing gets done without partners. And in fact, it's way more fun when you get to do it with other people." Philanthropy is a powerful tool that often goes unnoticed in the world of park management. I have the privilege of diving deep into this with Sarah Unz, Vice President of Community Partnerships at the National Park Foundation, and Ryan McClure, Executive Director of Gateway Arch Park Foundation and Board Chair of the Friends Alliance. for more on creating world-class experiences and preserving our natural treasures for future generations. Notable Moments 00:00 Reimagining the Arch Experience 03:49 Embracing Environmental Partnerships 08:17 "National Park Friends Alliance Collaboration" 12:58 "Philanthropy's Role in National Parks" 14:30 Urban Parks: Unique Role & Philanthropy 19:13 Historic Courthouse Renovation Art Project 23:32 "Parks Fundraising Campaign Launch" 26:09 Proud National Park Campaign Collaboration Resources Facebook -
/episode/index/show/parkleaders/id/34935130
info_outline
Connecting With Nature in the Classroom
01/14/2025
Connecting With Nature in the Classroom
"They've done studies observing children in a park. They issue the more organized places like a like a soccer field or basketball court, but the kids always end up on the edges where the trees or the brush is just messing around." Childhood adventures in nature can shape a lifetime of curiosity and exploration. That’s why I was thrilled to chat with Chris Anderson, creator of "OutSCIder," an initiative bringing educational videos about national parks into classrooms. Through his work, Chris is ensuring the next generation doesn’t just learn about nature but forms lasting bonds with it. for more on how OutSCIder is helping kids find a passion for exploration and conservation. Connect with Chris Anderson YouTube Channel Instagram Resources Facebook -
/episode/index/show/parkleaders/id/34792025
info_outline
The History of Public Lands
12/10/2024
The History of Public Lands
"After 43 years of doing this, some things didn't sound accurate to me. So I started researching this in in order to to put together a program to go out and really explain what the history of these places are and what is fact and what is fiction." When was the last time you thought about the history behind our public lands? It's more intricate than many realize. One person that knows that is a veteran leader in the world of parks, Walt Dabney. Walt joined us fresh from the 47th annual Ranger Rendezvous. This event started back in 1977 and continues to bring park rangers together. His presentation on the history and future of public lands was incredibly compelling. Do yourself a favor and take the time to watch it on YouTube. Walt unpacked the historical context of how America's public lands came to be, from the Louisiana Purchase and Treaty of Paris to the impacts of the Mexican War. He explained how the lens of history is crucial to understanding current debates, particularly the contentious issue of transferring federal lands to state control. One of the major points Walt made was the looming risk if states like Utah successfully demand federal land transfers. Managing these lands is no small feat, with wildfire costs alone hitting $119 million in 2018. If states can't afford to manage these lands, we risk seeing them sold off and lost forever. Walt, who once led Texas State Parks and served decades in the National Park Service, brings the wisdom of his extensive career to the forefront. His ongoing educational outreach highlights the importance of public engagement. His key message is clear: we must understand and appreciate public lands' history to safeguard their future. Resources Facebook -
/episode/index/show/parkleaders/id/34360665
info_outline
Creating a City Level Junior Ranger Program
12/03/2024
Creating a City Level Junior Ranger Program
"Signs don't do much. It's the educational programs where you're actually talking to people that are the most effective in changing behaviors." Notable Moments 00:42 Prescott's volunteer-driven, unique park ranger system. 03:26 Code enforcement change to interpretation. 07:07 Leave No Trace signs to improve local campsites. 11:48 Enhance accessibility and safety to attract families. 15:38 Launching a Junior Ranger program 18:06 Nature Ninos partner is developing a local STEM activity center. 20:53 ADA trails improve park accessibility. Sean Underhill is a park ranger from Prescott, Arizona helping get city-level park programs up and running. He shares insights into their extensive volunteer efforts and a new ranger program that is building a bridge between parks and local communities. The implementation of a city level Junior Ranger program is one great example of the innovative initiatives they are working on. for more of the takeaways from my conversation with Sean. Resources Facebook -
/episode/index/show/parkleaders/id/34259535
info_outline
Honoring Fallen Park Rangers
11/26/2024
Honoring Fallen Park Rangers
"We honor our profession and we're proud of what we do to remember those that we lost." Park Rangers often dedicate their life to the preservation of nature. There is another side of the work that is less known; Uncovering the forgotten stories of those who paid the ultimate price. My conversation with Jeff Ohlfs, retired chief ranger of Joshua Tree National Park, explored the often-overlooked sacrifices of park rangers worldwide. Read more about his work . Resources Facebook -
/episode/index/show/parkleaders/id/34151525
info_outline
The Impact of Natural Disasters on Parks
10/22/2024
The Impact of Natural Disasters on Parks
"As a helper, as a as a compassionate individual, you can get compassion fatigue, physical fatigue, and emotional fatigue because it is devastating." Resources Facebook -
/episode/index/show/parkleaders/id/33562702
info_outline
Talking About the Glacier Park Conservancy
09/17/2024
Talking About the Glacier Park Conservancy
"By bringing varied backgrounds into conservation careers, we are ensuring our parks represent all of America." Connect with Doug Resources Facebook - In Glacier National Park, the journey to reintroduce bison is a great example of the power of perseverance and learning from failure. The collaborative effort between the US Federal Government, US Fish and Wildlife Service, Glacier Park leaders, and the Blackfeet Nation was a key marker in the project’s success. This journey wasn't straightforward thought. Read more about it .
/episode/index/show/parkleaders/id/33073102
info_outline
A Summer as a Seasonal Park Aide
09/10/2024
A Summer as a Seasonal Park Aide
"I've never been there early enough to see the sunrise, but I've been there late enough to see the sunset. And it does have a really pretty sunset." Notable Moments 02:04 Common Questions from Visitors 06:33 Importance of Seasonal Training 08:02 Day in the Life of a Park Employee 10:12 Family adventures with bears. Resources It's not every day you get to hear from someone about their experience working at the park they group up in. However, that is exactly what my daughter, Gretel, spent her summer doing at Fort Flagler State Park. I couldn't be more grateful to have her joining Phil Gaines and I to share her insights into what makes Fort Flagler so special. Take a listen or read about it by .
/episode/index/show/parkleaders/id/32984842
info_outline
Attention to Details Matter to Park Visitors
09/03/2024
Attention to Details Matter to Park Visitors
"The small stuff is where you create that memory or you create an impression that never leaves them. Attention to those little details really matter." Attention to details isn't just a small matter; it can transform the experience of park visitors. In the latest episode of the Park Leaders Show, Phil Gaines returns for a conversation about why the small stuff is crucial in parks and conservation. Paying close attention to the seemingly little things can make a monumental difference to visitors. Notable Takeaways: Small Stuff Matters: Whether it's ensuring cobweb-free restrooms or aligned signs, paying attention to small details reflects how well the entire park is managed. This attention can significantly affect visitors' perceptions and experiences. Creating a Culture of Care: Consistent attention to minor details not only maintains cleanliness but also instills a culture of discipline and care among park staff. This can be infectious and elevate the whole team's commitment. Visitor Perspective is Essential: Regularly experiencing the park from a visitor's viewpoint can help identify areas needing attention. This practice ensures parks remain welcoming and beautiful, staying true to their purpose of creating lasting memories. Don't wait for special visits from higher-ups to spruce up your park. Adopt the mantra: "Don't get ready; be ready." Every visitor deserves the same exceptional experience! Take a listen to episode 303 to hear more strategies for park rangers and managers to view their parks through the eyes of visitors. It shouldn't be a surprise that visitors care that you maintain a high standard of cleanliness and care. They are always paying attention to details, so don't miss out on more ways that your attention to detail can make a big difference in parks. Resources Facebook -
/episode/index/show/parkleaders/id/32870822
info_outline
Innovative Technology and Conservation
08/27/2024
Innovative Technology and Conservation
"We need to inspire people, especially young people, with innovation. That is how we can change the world in a positive way. Connect with Viktor website Viktor on Resources Facebook - Viktor Meier is the cofounder and CEO of Glice®, a revolutionary company that has developed synthetic ice for a more sustainable ice skating experience. This conversation sheds light on how Glice® rinks are being used globally, from cold climates in Iceland to the sunny beaches of the Maldives, enabling ice skating in places and times previously thought impossible. Viktor grew up in Switzerland surrounded by nature. His commitment to conserving our environment was deeply influenced by the Chernobyl disaster. His journey from diplomat-in-training to eco-innovator is truly inspiring. Highlights from the episode: Viktor’s Journey: How growing up in Switzerland and witnessing the Chernobyl disaster inspired Viktor’s lifelong commitment to conservation and innovation. About Glice: The fascinating story behind Glice®, a synthetic ice that offers the feel and glide of real ice with zero energy and water usage. Impact on Parks: Discover how Glice® enables park systems in varying climates to introduce new recreational activities sustainably. Learning Opportunities: How parks can use Glice® to educate the public on sustainability and innovation. Future Prospects: The potential growth in sports and recreational activities in regions traditionally unable to support ice rinks. Viktor’s vision doesn't stop at recreation. He believes innovation is our best path toward a sustainable future. By showing kids these advancements, we inspire the next generation to tackle climate change creatively. Whether you are a park ranger, manager, or an advocate for the environment, this episode is packed with inspiration and practical wisdom. Learn how integrating innovative products like Glice® can attract a new audience to your parks while promoting sustainable practices and conservation. Take a listen now to hear Viktor's advice on authenticity, humility, and the importance of learning and innovation.
/episode/index/show/parkleaders/id/32748227
info_outline
The Legacy of George Melendez Wright
08/06/2024
The Legacy of George Melendez Wright
"Because he died so early, there was no opportunity for him to really grow into what a lot of people think he was gonna become, which was the next director of the National Park Service and one of the leading conservationists in the nation." Key Moments 04:06 Working in conservation, writing about science and natural history. 07:05 Writing a book in 2019 about George Melendez Wright 12:30 Zoom meetings, presentations, follow-up articles, interviews. 14:36 Early death led to unrealized potential in conservation; legacy left behind. 19:24 Early wildlife conservation efforts overshadowed by infrastructure. 22:27 George Wright's early influence on John Jarvis, the impact on park rangers, and policies that still persist today. 24:34 Preserve animals, protecting habitat, and National Parks. 32:32 Quaker professors value conservation, environment, and community. 35:53 Surprising connections with book while reading. 39:10 Seasonal jobs lead to few permanent positions. 40:04 Yosemite shooting sparks management issues in parks. Connect with Jerry Emory Resources Facebook - George Melendez Wright was a trailblazer in conservation and wildlife management whose work continues to influence our national parks system today. Jerry Emory, an esteemed author and conservationist, has written an insightful biography, "George Melendez Wright, the Fight for Wildlife and Wilderness in the National Parks." In this episode, Jerry delves deep into the life and legacy of George Melendez Wright, a pioneering figure in the National Park Service. Our discussion touched on Wright's groundbreaking work, his relentless spirit, and the critical influence of his mentors. This episode highlights: Legacy of Innovation: George Wright introduced science-based wildlife management in national parks, advocating against harmful practices like feeding garbage to bears and developing a recovery program for the trumpeter swan. Resilience and Dedication: Wright's ability to overcome cultural resistance within the National Park Service, fueled by his intellect and personality, serves as an inspiring example for current and aspiring park leaders. Importance of Mentorship: The role of Wright's mentors, including Joseph Grinnell, was foundational to his approach in wildlife conservation. Surrounding yourself with supportive and knowledgeable mentors can significantly shape one's career and impact. This conversation is a fascinating journey into the history of conservation and the impact one individual can have on the protection and preservation of our natural heritage. Whether you're an aspiring park leader or a seasoned park ranger, this episode is packed with insights, historical context, and stories that highlight the challenges and rewards of working in national parks. Thank you, Jerry, for such a great conversation on the impact of George Melendez Wright.
/episode/index/show/parkleaders/id/32453697
info_outline
What Has Changed in Parks in the Last Decade
07/23/2024
What Has Changed in Parks in the Last Decade
"If you look back over the last 100 years of significant events in America's parks, state, national, local, that, you know, on that list of the top 10 or 15 things that's that's changed the way we manage parks is, how we did the pandemic." Resources Facebook - We just celebrated a major milestone—300 episodes of the Park Leaders Show! This episode felt like a great opportunity for Phil Gains and I to reflect on what has changed in parks over the last decade and look towards the future. It's been an incredible journey of connecting with park managers, leaders, and thought leaders, and we're grateful for every listener who has been part of this adventure. In this episode we talk about the evolution of our beloved parks. Some of biggest shifts came from the unexpected twists the pandemic brought. Here are three more takeaways from our conversation: Rising Visitation & Sustainability: Parks have seen a significant uptick in visitors, raising both excitement and sustainability concerns. How do we welcome more people while preserving our natural resources? Pandemic Impact & Innovation: The global pandemic has drastically changed park operations and management, leading to an increase in online interpretation and programming. We've had to adapt quickly, but the silver lining is the new ways we're connecting with our communities. Growth in Park Leadership: Over the past decade, we've witnessed advancements in workforce sophistication, visitor demographics, and the myriad challenges faced by park leaders. The Park Leaders Show has been there every step, evolving to discuss these critical changes. A special shoutout to Phil Gaines for being such a significant part of this journey and to all our incredible guests and listeners. Starting this podcast was a way to merge my love for parks with business leadership concepts. It's been an absolute pleasure to make it happen. I look forward to continuing to bring you these conversations, including more on-location interviews and expand international park conversations. Let the adventure continue!
/episode/index/show/parkleaders/id/32254197
info_outline
Finding Balance in Your Park Career
07/09/2024
Finding Balance in Your Park Career
"Work-life balance means that you're trying to find a way to balance this so you're a complete person and your batteries are recharged." Key Moments 01:10 Peak of park busyness means a ranger is always on as a ranger. 05:29 Balancing work and life in park professions. 09:08 Passion for work requires deliberate disengagement. 11:52 Engaging in activities outside of work reduces stress. 13:38 Work-life balance leads to better performance. 17:03 Take a breath, step back, refocus. 21:45 The joys of the job are rewarding moments and fun challenges. Resources Facebook - Being a park ranger isn’t just a job. For many of us, it’s a calling. But that doesn’t mean you have to sacrifice your own well-being. Phil Gaines and I talk about some practices that can easily be built into your routine and transform how you approach the ballance between your work and your life. As Phil says, "You are never not a park ranger, especially if you live in the park." Finding a work-life balance is not just a modern buzzword. It is necessary for maintaining mental health, boosting creativity, and enhancing job performance. This is especially true for parks employees. Sometimes you need to slow down and recharge. During this conversation we highlight a few ways that have worked for us, inlcuding these four tips for finding balance. Prioritize & Make Lists Focus on 1 Task at a Time Take Breaks & Step Back Engage in Enjoyable Activities Outside Work Whether you're knee-deep in summer activities or looking ahead to a much-deserved break, this episode is packed with insights that can help you navigate the busiest time of the year and beyond.
/episode/index/show/parkleaders/id/32059027
info_outline
Interpreting Freeman Tilden
07/02/2024
Interpreting Freeman Tilden
"Does it really make any difference if you do believe something, but are at the same time intolerant of someone who does not agree or concur in your beliefs?" Key Moments 01:27 Meeting Freeman Tilden. 09:42 Starting a Career with Park Service at age 58. 11:54 Freeman Reevaluates National Park Service Principles and Writes "Interpreting Our Heritage" at age 71 14:59 Aiming for Visitor Engagement, Not Just Facts .17:00 Becaming a Team for National Park Service 22:58 Lasting Impact of 47 years of Documented Experiences. 26:06 Focusing on Environment, Change, and Tolerance. 27:03 Human Interference with Nature, Moral Poverty, and Creating Positive Experiences 33:03 Presentation about Freeman Tilden at Ranger Rendezvous 47 Resources Facebook - Interpreting Freeman Tilden In this episode, Walt Dabney returns to share share his extraordinary experience as a student trainee. Walt is the retired director of Texas State Parks and a former National Park Service employee who held various roles during his distinguished career. He even spent an entire year working closely with the legendary Freeman Tilden. Tilden was an author and is known as the Father of Heritage Interpretation. Throughout his career, he wrote works like "Interpreting Our Heritage" and "The World in Debt," and collaborated with notable figures like H. L. Mencken. Imagine traveling 30,000 miles across the United States by car and train, visiting national parks, and engaging with park staff, colleges, and universities—all while being under the mentorship of one of the most influential figures in park interpretation. That's what Walt experienced in 1970. In our conversation, Walt reflects on the invaluable life lessons he learned from Freeman, the lasting friendship they forged, and how Freeman’s teachings continue to influence park professionals and leaders to this day. For example, he emphasized the importance of personalized storytelling in park interpretation. Tilden also believed that the National Park Service played a crucial role in the moral fabric of the country, advocating for self-improvement and quality over materialism. Freeman Tilden’s insights go beyond just park interpretation. His guidance on self-change and passion-driven impact remains valuable life advice for us all. Make sure to listen to this episode to learn about the profound impact of Freeman Tilden on park interpretation and learn why his wisdom extends beyond parks to life itself. Thank you to Walt Dabney for taking us on a journey back to those transformative times and sharing insights into your own years interpreting Freeman Tilden.
/episode/index/show/parkleaders/id/31972597
info_outline
How to Have an Effective Welcome Station
06/25/2024
How to Have an Effective Welcome Station
"The welcome station is where you are telling a visitor what to expect during the rest of their time with you." Key Moments 05:58 First Impressions Matter at Parks 10:41 The Importance of Welcome Station Staff 16:34 Understanding Role vs. Purpose 19:06 Optimizing Park Efficiency 21:41 Importance of Face Time with Park Rangers 24:57 Pre-Shift Meetings at Welcome stations Resources Facebook - How to Have an Effective Welcome Station One of the most crucial touchpoints in any park experience is the welcome station. Welcome stations are not just a checjpoint or stops as you enter a park. They are an opportunity to make a memorable start to a visitor’s journey. Welcome stations are the first impression visitors get of a park. During our conversation, Phil Gaines and I explain how knowledgeable, engaged staff can make or break that experience. Imagine arriving at a state park and being greeted by a ranger who’s genuinely enthusiastic and well-informed. That’s what we’re aiming for. This kind of interaction shapes visitors' experiences. Effective welcome stations aren't just about giving directions. They're about managing capacity, educating visitors on rules, and representing the entire park system. Proper training and communication are key. Pre-shift meetings are crucial to ensure consistent experiences for customers and students at the welcome station. They equip welcome station staff with the latest info, ensuring safety, efficiency, and courtesy. Disney does it, and so should parks. It's not just about creating a role for a welcome station employee; it’s about their purpose. Creating positive interactions and being the friendly face of the park sets the tone for an unforgettable visit. Make sure to listen to this conversation between Phil and I for more ways to have an effective welcome station.
/episode/index/show/parkleaders/id/31877352
info_outline
Talking About the National Recreation and Park Association
06/18/2024
Talking About the National Recreation and Park Association
"Parks can be a great antidote to social isolation and mental health struggles. Yet the only way to do that effectively is to invest in our parks and make sure that the experience that people have when they go is positive and supportive of those health outcomes." Key Moments 05:31 The Impact of Local Parks on Personal Growth 08:39 NRPA's origin and evolution, partnership with parks. 11:39 Protecting Natural Spaces for Future Generations 13:33 NRPA Resources and Geographical Connection 16:44 The Importance of Parks and Recreation for Community Health 21:49 Health and Tourism Being Vital for Community Welfare. 26:17 Partnerships Supporting Parks and Recreation. Connect with Kristine LinkedIn Resources Facebook - While on my way to the National Association of State Park Directors conference in Lake Tahoe, I happened to share a ride with Kristine Stratton, the president and CEO of the National Recreation and Park Association (NRPA). Her friendly nature sparked a conversation where we discovered our shared passion for the challenges and opportunities that parks present across various states. It only seemed right to have her join for a conversation. In this episode, Kristine shares her journey, from an outdoorsy upbringing in Maine and a career in public broadcasting to her influential role in environmental policy and now at NRPA. The NRPA is instrumental in supporting local parks and recreation nationwide, providing essential resources, advocacy, and professional development for over 164,000 full-time park professionals and millions of volunteers. During our conversation Kristine and I discuss the impact of parks on community health, economic growth, and the well-being of residents, as well as the pivotal role of the NRPA in fostering connections and driving progress in the field. She also shares insights into the NRPA's initiatives, such as their professional development programs, federal grants, and significant legislative advocacy work. Make sure to listen to this episode to learn more about the invaluable work of the NRPA and the profound difference well-supported parks can make in our communities. You do not want to miss Kristine's inspiring stories and her call to action for park leaders to utilize NRPA's vast resources to enhance their impact. If you’re a park leader, make sure to tap into NRPA’s member platform for training and guidance. Grow with their resources and connect with peers.
/episode/index/show/parkleaders/id/31785137
info_outline
Creating Experiences for Normal People
04/09/2024
Creating Experiences for Normal People
"The general public is not impressed with how much you know. They're impressed with how much you've inspired them to know more about the places they visit." Key Moments 02:04 Creating Park Experiences for New Visitors 07:10 The Challenge of Information Overload in the Digital Era 10:35 Historical Communication and Public Engagement 16:02 Inspire Learning through Augmented Reality Historical Storytelling 18:08 Instant Information Access on Learning 21:19 Contact for creating park experiences or highlights. Resources Facebook - Creating Experiences for Normal People The deep knowledge of park leaders is invaluable. However, when we want to create experiences for the everyday visitor it is important to recognize that simplicity resonates with the general public. We can add to their experience by offering narratives and relatable stories that build their interest in the history. Even better is when it encourages them to further explore the land. Too many park guests feel lost in a sea of too much information at an exhibit. Park leaders have the unique role of balancing their wealth of knowledge with creating intrigue of the great outdoors. As Phil says, "park people are not normal people." and how we can embrace this difference to enrich the experiences of our everyday visitors. "Normal" may be subjective, but the joy of discovering the wonder of parks is universal. A park adventure shouldn't feel like a history exam. It's about creating a connection that turns mere data into memorable stories. This is how parks capture hearts and provoke minds. Ever heard of the Horn Works in Charleston? No? Phil Gaines shares about turning a 10x10 foot relic into a journey through time. Imagine seeing a revolution-era fort pop up among modern buildings using augmented reality. That's where technology marches alongside history in the parks, showing us that innovation and tradition can walk hand in hand. It's an opportunity to dive into the past without getting lost! It is inevitable that people will spend time googling historical facts after a park visit. Visiting parks sparks curiosity in the minds of the next generation. For many younger visitors, a monument speaks louder than textbooks. Parks are more than terrain; they're a testament to human history. Next time you visit a park, look beyond the scenery. Search for the story, find the connection, and dive into the curiosity and wonder the experience brings. While park staff may not be your everyday Joe, the experiences they curate should resonate with anyone stepping off the bus, ready for adventure. Make sure to listen to listen to this episode for more on ways park leaders are working on making the next 250 years of park history as engaging as the first.
/episode/index/show/parkleaders/id/30740638
info_outline
Volunteer Projects to Enhance Tourism
04/02/2024
Volunteer Projects to Enhance Tourism
"We have to do more things with younger people to make sure they know what a cool industry we are and that there are so many different job opportunities that aren't just front line." Key Moments 04:35 Tourism Synergy and Collaboration 08:37 Empowering Youth to Make a Positive Impact 14:50 Revitalizing Urban Parks and Workforce Development. 19:03 Building Partnerships for Environmental Conservation 20:26 Historic Site Preservation 23:50 Community Support in the Tourism Industry 28:06 Promoting Career Diversity to Youth Resources Facebook - Volunteer Projects to Enhance Tourism The dedication of park professionals is undeniable, espeically when they are all together in one place. At the annual in-service for Michigan State Park, I had the opportunity to meet a number of people doing amazing things, including Patty Janes, a professor and founder of Michigan Cares For Tourism. Her organization brings together tourism experts to revitalize Michigan's historic and cultural park attractions. The more we talk the more clear is becomes that impact of volunteer work on local tourism provides a blueprint for successful community involvement. Volunteerism is a tourism booster. Patty has championed this cause through Michigan Cares For Tourism by organizing volunteer events that tackle the maintenance backlog in state parks. These events, such as an adopt-a-forest program, are vital for park conservation. They also enhance the visitor experience by improving facilities and creating a cleaner environment. The impressive result of these efforts is an estimated $1.2 million in labor and supplies saved for the state. She knew the profound economic impact of volunteer-driven tourism projects, and it is most certainly paying off. Collaboration is the linchpin of success in these community projects. The synergy between Michigan Cares For Tourism and a diverse set of organizations such as Pure Michigan and the Michigan Department of Natural Resources has been a key force. These partnerships facilitate initiatives such as the transportation of volunteers via donated motor coaches and the structuring of professional communication. This approach underlines the potential of joint efforts to get sustainable results. All while creating a more vibrant tourism industry. Educating and involving the younger generation in tourism is a must. Patty continuously works with high schoolers and early professionals to bring awareness to career opportunities within the tourism sector. This helps highlight the field's career potential while insprining future stewards of Michigan's natural gems. It also encourages the fresh flow of ideas and innovation, ensuring the longevity of the industry. Make sure to listen to this episode for more of Patty Janes’ insights and opportunities. Whether you’re a business professional with an eye for community impact or simply a lover of parks, this episode is full of ideas on the intersection of volunteerism and tourism.
/episode/index/show/parkleaders/id/30631748
info_outline
The Role of a Park Director
03/26/2024
The Role of a Park Director
"A good new part director has a vision. And and if you want to make a difference and leave your mark, you have to have vision of where you want to take your agency in the next year, in the next 3 years, and in the next 5 years." Key Moments 06:53 Recognize the need to act as leader. 11:39 Watch what you say, people are listening. 13:38 Build on core values, ethics, and vision. 18:28 New directors often overwhelmed, need readiness training. 21:35 Stay close to service, vision, motivate. 25:38 Seek smarter team members for success. Resources Facebook - The Role of a Park Director Successful leaders have a clear vision and understand the impact of communication. in order to drive it forward. Phil Gaines returns for a great conversation on the role of a park director, though anyone in a leadership role can benefit from what we discussed. When someone has a vision, it will only come to fruition if they make decisions with confidence to empower their team while staying close to your point of service 3 key takeaways from our conversation: Vision and Communication: Successful leaders have a vision and can effectively communicate it to their team. This sets the path for the team's success and establishes a sense of urgency. Empowerment: Effective leaders must empower their team members with the knowledge and tools needed for success and be ready to support them as they work toward achieving the shared vision. Accountability and Decision Making: Leaders need to be okay with being held accountable and must be willing to make tough decisions. They should be focused on moving the team forward strategically and not recklessly, with a strong sense of urgency. This episode gives a great perspective on the intricacies of leading a park, while also offering valuable wisdom for leadership roles in various organizational settings. This episode is a must listen, whether you aim to rise to the position of a Park Director, or aspire to grow in your current leadership position.
/episode/index/show/parkleaders/id/30542843
info_outline
Leadership is a Choice
03/19/2024
Leadership is a Choice
“Go sit on a rock in your favorite spot somewhere and do a very serious self-assessment. What am I good at? What am I not good at? What do I like to do? What do I don't like to do? And if you don't want to be out there in the lead, if you don't want to be out there taking some risk, if you don't want to get up in front of audiences, don't put yourself in that position." Key Moments 01:45 Starting a Career in Parks and Recreation 06:37 Ranger Experience in Yosemite 10:31 Toxic Work Environments 13:57 Conservation Efforts in Protected Areas 14:45 Environmental Protection by National Park Service Personnel 19:01 Leadership Accountability and Self-Assessment 25:35 Importance of Reputation in Career Success Walt's Presentations on YouTube | Texas Parks and Wildlife Education Channel Canyonlands Natural History Association | Coalition to Protect America's Nation Resources Facebook - Leadership is a Choice As a park leader it is necessary to be willing to take risks and make difficult decisions. One person that is no stranger to that is Walt Dabney, retired director of Texas State Parks. Walt has left a mark on the parks and conservation landscape, making him quite a legend in the industry. During our conversation Walt shares stories from his extraordinary career. From his deep-rooted connection to the outdoors in Texas, to his unexpected journey through the National Park Service and his pivotal role in challenging decisions that would impact the future of our public lands. He even took on the military to stand up to mining interests. Walt's unwavering commitment to safeguarding our parks serves as a powerful lesson in resilience, determination, and the true meaning of leadership. This episode explores: - The bold moves and pivotal decisions that shaped Walt's career - The importance of taking a stand and putting yourself at risk for what you believe in - Key strategies for effective leadership, including decision-making, self-assessment, and fostering respect and trust Being a leader means balancing approachability with managerial authority. Leaders should be ready to embrace bold moves. Throughout Walt’s career, he had to make bold decisions, take on challenging assignments, and stands up for what he believes in. It is also important to recognize when the role you’re in isn’t what you thought you wanted or turns out to not allow you to do the things you are good at. Even if you don't enjoy your current role, be diligent, supportive, and efficient in your work, as this will impact your reputation and future career opportunities. This episode is full of valuable lessons from Walt's experiences and leadership philosophy. It is a must listen for park leaders and enthusiasts. There is no doubt you’ll want to hear more, so many sure you keep an eye out for the documentary, "History of America's Public Lands.” This documentary will further expand your knowledge of the history and relevance of public lands in the United States.
/episode/index/show/parkleaders/id/30405518
info_outline
Finding the Return on Investment in Interpretation
03/12/2024
Finding the Return on Investment in Interpretation
“People can't fall in love with your park if they're lost." Key Moments 03:49 Law enforcement rangers use interpretation to influence. 07:05 Expanding park interpretive products for diverse experiences. 09:56 Framework for visitor experience in parks and its application across different contexts. 13:53 Problem-solving strategies for adaptation. 19:08 ROI of interpretive programs for park rangers. 21:54 The challenges of parks to increase diversity amid visitor influx. 23:14 Diversity and inclusion in State Parks for better representation. Connect with Ky Resources Facebook - Finding the Return on Investment in Interpretation Interpretation plays a vital role in attracting, entertaining, and educating diverse users. One person with a lot of experience in this area is Ky Harkey, former director of interpretation for Texas State Parks and now founder of The Visitor Experience. His expertise in interpretation and visitor experience helps park leaders improve the relevance and inclusivity of their programs and services. During our conversation Ky shares some of the ways we can enhance the visitor experience, increase diversity in visitorship, and create a more engaging and impactful park environment for everyone. Key Takeaways from this conversation: Interpretation & Business: The concept of "entrepreneurial park rangers" reflects the need for the park industry to approach management and services as a business. This will help them effectively solve the challenges and drive impact. Stewardship Staircase: The framework of the "staircase of the visitor experience" encompasses the 5 core services along the Staircase to Stewardship. It provides a strategic way to guide visitors towards stewardship and reflects the diversity of the communities the parks serve. Diversity in Visitorship: Interpretation plays a vital role in attracting and engaging diverse users by sharing under-told stories of natural and cultural history, providing relevance, and fostering connections leading to moments of impact. Make sure you listen to the full episode to gain insights into the visitor experience and the influence of interpretation in shaping the future of parks. To learn more about Ky’s work and get access to a self-assessment tool to evaluate your visitor services, visit thevisitorexperience.org. Consider ways you can embrace the transformative power of interpretation and entrepreneurial innovation to grow the experiences that have a positive impact of parks and conservation.
/episode/index/show/parkleaders/id/30334938
info_outline
Managing Protected Areas
03/05/2024
Managing Protected Areas
"Part of the narrative that we find ourselves in is talking about creating areas that are protected for people, not from people." Key Moments 02:57 Conservation and Community Participation 05:29 Rethinking Conservation Strategies 14:57 Conservation Training in Latin America 17:22 International Conservation Collaboration 22:05 Importance of Nature on Human Health 23:54 Global Tourism Program Facilitates Cross-Cultural Exchange and Learning. 27:13 Global Conservation Efforts Connect with Ryan LinkedIn Resources Facebook - Managing Protected Areas Ryan Finchum is the co-director of the Center For Protected Area Management at Colorado State University and a seasoned expert working with the US Forest Service international programs. He joins for a conversation diving deep into the world of protected areas. We explore the crucial decisions that shape our national parks and conservation efforts, and how past mistakes can light the way for future success. From missteps like feeding bears in dumps to the construction dilemmas faced by park roads. Ryan shares some of the vital lessons learned and the international collaborations that aim to bolster our global stewardship efforts. Key Takeaways: Lessons From History and Colleagues: Understanding the mistakes of the past, and the knowledge exchange on a global scale, is vital for forward movement in protected area management. Career Opportunities in Conservation: Ryan underscores the multitudinous pathways for careers within protected land spaces - an inspirational note for the upcoming generation of conservationists to think beyond traditional roles. Community Inclusion & Support: The core of Ryan's message lies in creating inclusive protected areas for and by the community, emphasizing that their successful management hinges on community involvement and support. Don't miss this conversation on the nuances of managing protected areas, ranger training, sustainability. It's not just about protecting land, but also about nurturing relationships with those who inhabit it.
/episode/index/show/parkleaders/id/30231068