Practical Eloquence podcast

Practical Eloquence, with Jack Malcolm, is dedicated to helping you "express your full potential" by mastering the art, science and skills of persuasive communication. Practical Eloquence is filled with practical strategies and tips for informing, influencing and inspiring others.

The Nobility of Service 07/25/2019

The Nobility of Service One of the world's top experts on customer loyalty and innovation shares his unique take on the nobility of service and shares stories of leaders who embody that ideal. /episode/index/show/practicaleloquence/id/10655525

How to Become Rejection Proof 07/18/2019

How to Become Rejection Proof Fear of rejection is a major obstacle to persuasive communication, but you can overcome it with this approach drawn from my own experience and a remarkable book: Rejection Proof, by Jia Jiang. /episode/index/show/practicaleloquence/id/10569245

A Conversation with John Spence 07/16/2019

A Conversation with John Spence For my very first podcast with a guest, I am honored to have a conversation with one of the top leadership speakers in the business, John Spence. /episode/index/show/practicaleloquence/id/10543217

Just Ask 07/10/2019

Just Ask Although many of us are reluctant to directly ask for what we want, research and experience both show that those who are very clear about what they want are much more likely to get it. /episode/index/show/practicaleloquence/id/10471913

Three Ways to Deal with Uncertainty and Risk in Buying Decisions 06/21/2019

Three Ways to Deal with Uncertainty and Risk in Buying Decisions Every time a buyer makes a decision, they are taking a risk. Astute salespeople know how to use the psychology of risk to increase their own chances of making a sale. /episode/index/show/practicaleloquence/id/10239809

Sell Yourself Without Selling Your Soul 06/12/2019

Sell Yourself Without Selling Your Soul A mindset, a plan, and ten practical ideas for those who don't like self-promotion but know they need to do it. /episode/index/show/practicaleloquence/id/10133065

Lean Communication for Leaders Part 6: Dialogue 06/04/2019

Lean Communication for Leaders Part 6: Dialogue As a leader, despite how hard you work to produce brief, clear and valuable messages, you usually need dialogue to close the deal—to ensure that the message has had its intended effect and to make adjustments if not. /episode/index/show/practicaleloquence/id/10049972

Lean Communication for Leaders Part 5 05/29/2019

Lean Communication for Leaders Part 5 As a leader, you still have to be brief and clear in your communication, except for certain exceptions, which I discuss in this podcast. /episode/index/show/practicaleloquence/id/9970229

Lean Communication for Leaders Part 4 05/23/2019

Lean Communication for Leaders Part 4 As a leader, you have far more power to create both value and waste with your communication. This episode focuses on three ways that you can deliver more value every time you communicate. /episode/index/show/practicaleloquence/id/9896303

Lean Communication for Leaders Part 3: The Control Paradox 05/15/2019

Lean Communication for Leaders Part 3: The Control Paradox Leaders need to be lean communicators more than anyone else, but they must also face the control paradox: they have to know when to shut up and relinquish control. /episode/index/show/practicaleloquence/id/9800969

20 Billion Dollars Worth of Strategic Persuasion 05/08/2019

20 Billion Dollars Worth of Strategic Persuasion When NASA considered how to get a man to the moon, it took two years of persuasion to settle on the right approach. This fascinating story contains useful lessons for anyone trying to sell a new idea in a large organization. /episode/index/show/practicaleloquence/id/9701939

Practicing Your People Skills 04/23/2019

Practicing Your People Skills Social skills may be only common sense, so why do they seem to be so uncommon today? Here's a four-step process to take your people skills to an uncommon level. /episode/index/show/practicaleloquence/id/9503666

Lean Communication for Leaders, Part 2 04/09/2019

Lean Communication for Leaders, Part 2 As a leader, you need empathy more than ever, but you tend to use it less and less as you rise. Here's how and why to avoid the empathy erosion trap. /episode/index/show/practicaleloquence/id/9328874

Lean Communication for Leaders Part 1 03/26/2019

Lean Communication for Leaders Part 1 As you rise in an organization, lean communication becomes even more important because your words carry so much more weight. In this podcast I talk about how to avoid the ethos trap, which tempts you into taking shortcuts and degrades your communicaiton and influence skills. /episode/index/show/practicaleloquence/id/9147740

Are You A Social Genius? 03/19/2019

Are You A Social Genius? Social Intelligence, along with IQ and EQ, can be a critical factor in your ability to get things done and in the quality of your career and your life. What are the skills you must master to become a social genius? /episode/index/show/practicaleloquence/id/9065612

First, Do No Harm 02/19/2019

First, Do No Harm In communication, one bad event can ruin an otherwise stellar conversation or presentation, because bad is stronger than good. Here's how to ensure that you stay on your listeners' good side. /episode/index/show/practicaleloquence/id/8702519

Why Smart People Do Dumb Things 01/29/2019

Why Smart People Do Dumb Things In this podcast, I "switch sides" to warn you against unscrupulous who use persuasive communication to fool you. If you know you're smarter than average and can't be fooled, you are precisely the person who should hear this. /episode/index/show/practicaleloquence/id/8446094

How to Paint Pictures with Words 01/22/2019

How to Paint Pictures with Words When people think of images for speeches and presentations, they usually think of slides. But when you can use word to get your listeners to create pictures in their own minds, you can spark more intense emotions, embed them into their memories, and impel them to act. /episode/index/show/practicaleloquence/id/8352290

Networking Advice for People Who'd RAther Stick A Pencil in Their Eyes 01/15/2019

Networking Advice for People Who'd RAther Stick A Pencil in Their Eyes We all know that networking is important, but we don't do it as much or as well as we should, especially if we are introverts. In this podcast, I share some principles to make networking palatable, and to play to your strengths, especially if you are an introvert and/or technical professional. /episode/index/show/practicaleloquence/id/8265440

How To Gain Trust Quickly 01/08/2019

How To Gain Trust Quickly Although common wisdom says that it takes a long time to establish trust, scientists have proven that we decide whether to trust someone almost instantaneously. IN this podcast, I distill seven lessons from psychologists, consultants, FBI experts, and con artists to help you gain trust quickly. /episode/index/show/practicaleloquence/id/8179475

Dare to Disagree But Be Smart About It 12/11/2018

Dare to Disagree But Be Smart About It We all like to get along, but sometimes the only way to ensure you get everyone's best thinking is to openly court disagreement. The trick is to do it properly, and that is what I address in this podcast. /episode/index/show/practicaleloquence/id/7878593

Creative Conversations 12/03/2018

Creative Conversations Today’s topic is creative conversations. Have you ever had a conversation with someone that just clicked? But more than that, the clicking produced a solution to a problem or a creative idea? /episode/index/show/practicaleloquence/id/7785860

Persuasive Conversations that Flow 11/27/2018

Persuasive Conversations that Flow The best persuasive conversations are those where the other person does most of the talking, and tells you exactly what you want them to hear. Capping of my series on using questions to persuade, I discuss ways to achieve that kind of flow, with as few questions as possible. /episode/index/show/practicaleloquence/id/7701503

Ask Them to Tell You a Story 11/13/2018

Ask Them to Tell You a Story Questions are one of the power tools of persuasive communication. When you combine them with stories, you have a match made in heaven. In this podcast, I discuss how to ask the right questions to get the other person to tell you the story you want them to hear. /episode/index/show/practicaleloquence/id/7548920

Using Questions to Help Others 11/06/2018

Using Questions to Help Others Persuasion is about helping others, but you can only be helpful if the other person trusts you and owns the advice you give. The best way to do this is through a questioning approach called humble inquiry. /episode/index/show/practicaleloquence/id/7459712

The Power of Questions 10/30/2018

The Power of Questions Questions are the most powerful persuasive technology we have for learning, influencing and leading, so why don't we ask enough good ones? /episode/index/show/practicaleloquence/id/7368653

Three Myths that May Be Hurting Your Persuasive Communication 10/22/2018

Three Myths that May Be Hurting Your Persuasive Communication In which I try (probably in vain) to set the record straight about the 7% myth, the learning styles myth, and the Myers-Briggs myth. /episode/index/show/practicaleloquence/id/7275167

Lessons in Leadership Communication from 3-1/2 Great Presidents 10/16/2018

Lessons in Leadership Communication from 3-1/2 Great Presidents In this episode, I extract lessons in leadership communication from Doris Kearns Goodwin's new book, Leadership in Turbulent Times. /episode/index/show/practicaleloquence/id/7202408

9 Keys to Lean Communication 10/09/2018

9 Keys to Lean Communication Follow these 9 Keys to Lean Communication to consistently Add value, Briefly and Clearly. /episode/index/show/practicaleloquence/id/7145725

Lean Communication: What Is It and Why Do You Need It? 10/01/2018

Lean Communication: What Is It and Why Do You Need It? Today's paradox is that while it's easier than ever to communicate, it's harder than ever to get the information you need, when you need it, to make the best decisions. Lean communicators solve this by applying lean techniques to the process of communication, in order to produce more value with less waste. /episode/index/show/practicaleloquence/id/7115793

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