Foresight Radio
Welcome to Foresight Radio, brought to you by Senior Living Foresight. Helping great operators and professionals become even better!
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From Pessimism to Potential: Designing Senior Living for Legacy, Health, and Hope with Ben Lytle
11/12/2025
From Pessimism to Potential: Designing Senior Living for Legacy, Health, and Hope with Ben Lytle
Live from the Senior Living Innovation Forum’s Fall Conference, Steve Moran sits down with entrepreneur and former public-company CEO Ben Lytle to rethink aging through the lens of human potential. They dig into why perspective is the beginning of wisdom, how the “tension of opposites” unlocks better decisions, and how communities can become places where older adults live their best lives and leave a legacy. Ben lays out practical plays: behavior-change ecosystems (beyond apps), incentive-aligned healthcare, gamified and personalized wellness, intergenerational engagement—and even AI “alter egos” that preserve residents’ stories while supporting daily well-being. If you’re building tomorrow’s senior living, this conversation is your blueprint. They cover: Perspective > pessimism: By most measures we’re in the best time in history; wisdom starts with context and proportion. Tension of opposites: Leaders who hold and integrate conflicting viewpoints create more innovative, workable solutions. Human potential as a value proposition: Market your community as a place to live your best life and leave a legacy. Legacy tech: Offer residents AI “alter egos” to capture stories, wisdom, and family history—and even support daily wellness checks. Behavior change needs an ecosystem: App + clinical endorsement + coaching + community = real, sustained health improvements. Gamified, personalized health: Give residents clear “optimal health scores,” daily actions, and peer comparisons to drive engagement. Realignment of incentives: Pay providers for improving outcomes, not volume—primary care and aging services benefit first. Democratizing senior living: Use scalable tech and redesigned services to deliver quality experiences at a lower cost and to more people.
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Housing Is Healthcare: Jake Rothstein of Upside on ROI, and Aging-in-the-Right-Place
10/29/2025
Housing Is Healthcare: Jake Rothstein of Upside on ROI, and Aging-in-the-Right-Place
On this Foresight Radio recording of Tech Tuesday, host Steve Moran sits down with Jake Rothstein, founder of Papa and now Upside (formerly UpsideHom), to rethink what “aging in place” really means. Starting from his grandparents’ journey, Jake shares how Upside became a “housing easy button” for health plans — matching vulnerable members to safe, affordable apartments and support without laying a single brick. We cover the 5 D’s trigger events, why case managers are pivotal, how flex funds unlock moves (deposits, movers, utilities, furniture), and why housing stability delivers a clear ROI for insurers. Jake also gets candid about early failures (hello, Golden Girls co-living) and tells a powerful success story about Joanna, who went from an unsafe unit to long-term stability. If you’re a senior living operator, hear how Upside can fill your buildings by transitioning the right residents from SNFs and the community. Plus: Steve teases a big announcement coming later this week… Top Takeaways Aging-in-the-right-place > aging-in-place: Most older adults want to stay home—until a trigger (the 5 D’s: Death, Disaster, Divorce, Disability, and Downsizing) makes it unsafe or unsustainable. Housing as healthcare: Upside partners with Medicare Advantage/Medicaid plans; stable housing cuts risk and cost, creating measurable insurer ROI. The “easy button” for case managers: Health plans refer members with housing instability; Upside rapidly matches them via a national network (multifamily, single-family, rooms, Section 8). Resources many seniors miss: Upside helps unlock SNAP, benefits, and plan flex funds (deposits, movers, utilities, furniture) to make moves possible. What didn’t work (and why): Early “Golden Girls” co-living in single-family homes didn’t scale—apartment partnerships and tech to track real-time inventory did. Operators benefit: Upside transitions qualified members from SNFs to IL/AL/MC, helping communities increase occupancy—including private-pay options from unlocked assets. Advocacy + access wins: Beyond units, families need navigation; the right advocate turns a confusing system into sustainable stability.
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How to be Human while Using AI: Charlie Hills’ Playbook for 2K → 160K and What It Means for Senior Living
10/15/2025
How to be Human while Using AI: Charlie Hills’ Playbook for 2K → 160K and What It Means for Senior Living
AI feels like a boogeyman to many operators and marketers — but it doesn’t have to be. In this episode, we talk with Charlie Hills, a marketer who studied AI at university and then used it to scale his LinkedIn presence from 2,000 to 160,000 followers in under two years—while working a full-time job. We break down actionable, senior-living-ready tactics: The Human–AI Sandwich: capture ideas with voice-to-text, turn them into a design brief, collaborate with a designer, then use AI to refine—publish fast without losing authenticity. From “How-To” to “How-I”: why personal stories and lived results outperform generic tips (and stick with prospects months later). Consistency that fits real life: why ~3 posts/week can work—and how comments & DMs multiply reach. Hooks & visuals that stop the scroll: bold first lines, clear benefits, and distinctive covers/graphics. Reddit & “parasite SEO”: show up where Gen Z/Millennial adult-children are already asking for advice—and influence what AI answers about your market. Whether you manage one community or a multi-site portfolio, you’ll learn how to pair heart with horsepower—be human, use AI—to attract families, build trust, and grow faster. 🎧 Available on Apple Podcasts & Spotify. 👉 Follow Charlie on LinkedIn and learn about his done-for-you content agency, coaching community, and new DIY graphics tool in beta.
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Beyond Call Buttons: How Amber is Using Passive Sensors & AI to Transform Senior Living Care
10/01/2025
Beyond Call Buttons: How Amber is Using Passive Sensors & AI to Transform Senior Living Care
What if senior living operators could predict health risks before they turn into hospitalizations? What if caregivers had real-time insights—without relying on cameras, push buttons, or wearables residents don’t want to use? On this episode of Foresight Radio (Tech Tuesday edition), host Steve Moran sits down with Stuart Hamilton, Founder & CEO of Amba, to explore how passive sensors and AI are creating a new standard for senior living care. Stuart shares the journey of building Amba after moving his own father into a community and realizing the technology gap. Today, Amba’s platform helps operators in the U.S., Canada, and the U.K. reduce falls, detect infections earlier, and give caregivers back valuable time—while protecting resident dignity and privacy. Top Takeaways Why “no cameras, no buttons” matters: Passive sensors track health, sleep, and activity in the background. Real outcomes: Communities using Amba report 50–60% fewer nighttime falls and 30% fewer hospitalizations. Caregiver empowerment: Alerts are simple, customizable, and reduce low-value tasks—so staff can focus on meaningful interactions. AI in action: From natural language EHR summaries to voice-activated dashboards, AI is making care easier, not harder. Medicare reimbursement opportunity: Learn how communities can offset costs through physician partnerships and clinical monitoring codes. If you’re a senior living operator, innovator, or tech partner, this episode will change how you think about the role of technology in aging services.
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Blending Ownership, Operations, and Innovation in Senior Living | Scott Goldberg of Atlas Senior Living
09/17/2025
Blending Ownership, Operations, and Innovation in Senior Living | Scott Goldberg of Atlas Senior Living
What happens when you build a senior living company fueled by friends-and-family capital instead of private equity? How do you balance long-term ownership with day-to-day operations—and still foster a thriving workplace culture? In this episode of Foresight Radio, host Steve Moran sits down with Scott Goldberg, President & Co-Founder of Atlas Senior Living, to explore how Atlas has grown differently from many senior living operators. From innovative capital strategies to pioneering voice-powered technology with Amazon Alexa, Scott shares lessons on resilience, culture, and what the future holds for senior living. 🔑 Key Takeaways: Building Atlas: Why Scott and his partner launched Atlas Senior Living with personal and family capital—and how that shaped their DNA. Owner + Operator Advantage: How combining ownership with operations creates alignment and better long-term results. Workplace Culture: Why executive directors are the “captains of the ship” and how autonomy drives retention and performance. Tech & Care: How Atlas’ rollout of Amazon Alexa “Speak to” is saving clinical teams 8+ hours a week while enhancing resident experience. The Future of Senior Living: Supply, demand, and why Scott believes the best is still ahead for boomers entering the market. If you’re a senior living executive, investor, or leader looking for strategies that blend heart, business, and innovation—this episode is for you.
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From Content to Connection: What Senior Living Leaders Can Learn from Entrepreneurs with Cory Blumenfeld
09/03/2025
From Content to Connection: What Senior Living Leaders Can Learn from Entrepreneurs with Cory Blumenfeld
What does entrepreneurship have to do with senior living? A lot more than you might think. In this episode, Cory Blumenfeld — writer, entrepreneur, and content creator — joins Rachel to talk about emotional intelligence in leadership, building a no-blame culture, the art of active listening in sales, and why personal branding isn’t a risk … it’s a reflection of aligned teams. From owning your communication style to bridging generational gaps, Cory offers a masterclass in modern leadership that applies far beyond startups — and straight into the heart of senior living.
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Joy, Connection & Dementia Care: Reimagining Video as a Therapeutic Tool
08/20/2025
Joy, Connection & Dementia Care: Reimagining Video as a Therapeutic Tool
In this heartfelt episode, host Rachel Hill sits down with Bill Uniowski, co-founder and CEO of Zinnia TV, a platform changing the way we support people living with dementia through research-backed video content that sparks joy, connection, and calm. They dive into the origin story of Zinnia, born from co-founder Allison’s lived experience as a caregiver — and how it grew into a transformative tool for families and senior living teams alike. From powerful stories of nonverbal residents speaking again to tech that actually works with frontline staff (not against them), this conversation explores how thoughtfully designed content can reshape what dementia care looks and feels like. 💡Whether you're a caregiver, leader, or just someone who wants to see more joy in aging, this episode will move you. 🎧 Listen in and get to know Zinnia.
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Standing Out in a Sea of Sameness: Creating Connection Through Video & Voice
08/06/2025
Standing Out in a Sea of Sameness: Creating Connection Through Video & Voice
In this episode of Foresight Radio, we sit down with senior living powerhouse Christy Freeze to talk about everything from breaking out of the “sea of sameness” on LinkedIn to building trust with prospects through authentic, conversational video. Christy shares the exact framework she uses to help others uncover their unique voice, how sales directors can use simple video messaging to reduce no-shows by up to 60%, and why it’s time we all give video — and ourselves — a second chance. We dive into the power of personalized communication, how to thoughtfully blend AI and human connection, and what it truly means to be a person of influence in senior living. Whether you’re a seasoned marketer, sales director, or just feeling stuck in your creative journey — this episode will reignite your spark. Take notes. Replay it. Then go make something real.
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Tech That Moves You: Digital Rehab & AI in Senior Living
07/23/2025
Tech That Moves You: Digital Rehab & AI in Senior Living
What if your physical therapist could watch, correct, and motivate you — all from your living room? In this episode, host Steve Moran sits down with Seth Bornstein, Director of Product at Kemtai — the world’s first digital physical therapist. Live from the Workhuman Conference in Denver, they unpack how Kemtai’s AI-driven computer vision technology is transforming physical therapy in hospitals, rehab centers, and senior living communities. From real-time feedback to adherence tracking and fall risk assessments, this conversation dives deep into how accessible, personalized care is being redefined — and why the future of wellness may already be in your residents’ pockets. Whether you're a senior living operator, health innovator, or tech enthusiast, this episode will leave you thinking: How do we reimagine movement, motivation, and care?
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Margaritaville, Mindsets & Modern Aging: A New Way to Retire
07/09/2025
Margaritaville, Mindsets & Modern Aging: A New Way to Retire
Forget what you thought you knew about retirement communities. In this episode of Foresight Radio, Steve Moran sits down with Mary Ann Donaghy — senior living veteran and now proud resident of Latitude Margaritaville — to unpack what it really means to age well on purpose. From community-built fitness groups to active volunteers and brand-powered belonging, Mary Ann shares how her journey as a marketer led her to live the data and challenge outdated assumptions about what older adults really want. This isn’t about pools and pickleball (though there’s plenty of that too). It’s about psychographics over demographics — mindset over age — and why most senior living developers are missing the mark. 🔹 Why she moved in — and what it taught her about modern aging 🔹 What the senior living industry still doesn’t get 🔹 How Margaritaville creates real, organic community 🔹 Why “fun” doesn’t mean “frivolous” 🔹 And what your future customers actually want A must-listen for anyone rethinking aging, community, and the future of senior living.
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Turning Waitlists Into Revenue: Reinventing Senior Living with Carmen Fronczak
06/25/2025
Turning Waitlists Into Revenue: Reinventing Senior Living with Carmen Fronczak
What if your waitlist wasn’t just a pipeline but a powerful revenue engine? In this episode of Foresight Radio, Steve Moran sits down with Carmen Fronczak of Friendship Village Senior Services, who shares how her team transformed a common challenge — a full waitlist and aging inventory — into an innovative membership program generating over $7 million in revenue. From country-club-style perks to LifeCare at Home memberships and an exclusive social app for members, Carmen reveals how Friendship Village is redefining the senior living experience, even for those who haven’t moved in (yet). If you're in senior living and looking for scalable ideas that increase engagement, occupancy, and revenue, this conversation is a must-listen.
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The Future of Senior Living Sales: Connection, Community & Creative Marketing with Nick Jasmon
05/28/2025
The Future of Senior Living Sales: Connection, Community & Creative Marketing with Nick Jasmon
If you work in senior living sales or ops, this is your wake-up call! Join host Rachel Hill and guest Nick Jasmon, VP of Business Development for American Healthcare Management Group, as they dive into an array of topics to help level up your sales efforts! Ever spent the night in your own community? Nick Jamon did. It was part of the Sleepover Project—a bold, empathy-first initiative to truly understand the resident experience. The takeaway? The first 15 minutes after move-in can feel terrifying. And yet, we often treat them like a checkbox. Want to win trust? Want to increase move-ins? Want to build a better team culture? Then: Know your residents better than they know themselves. Ditch the stock photos. Let your team and your residents tell the real story. And maybe—just maybe—stop sending that 6th “Just following up…” email. This convo is packed with gold. One of the most real and human takes on sales and marketing in senior living we’ve ever heard.
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Building the Future of Aging: How Longevity Hubs Are Changing the Game with Luke Yoquinto
05/28/2025
Building the Future of Aging: How Longevity Hubs Are Changing the Game with Luke Yoquinto
What if aging innovation wasn’t just about senior living — but about reshaping every part of our economy and daily life? In this episode of Tech Tuesday, Steve Moran sits down with Luke Yoquinto, researcher at the MIT AgeLab and author of Longevity Hubs, to explore the emerging "Silicon Valleys" of aging innovation. They dig into why the longevity economy matters more than ever, how media and product design are (finally) catching up to the real needs of older adults, and why creating solutions that work for older adults often creates better solutions for everyone. From garage door openers to the Apple Watch, Luke and Steve share stories of how smart, inclusive design is revolutionizing aging — and why marketers and entrepreneurs are missing a massive opportunity if they ignore the 60+ demographic. Plus: Luke shares his dream for what future senior living communities could (and should) look like. Key Topics: ✅ The rise of Longevity Hubs worldwide ✅ Why older adults are still the most overlooked market ✅ How transcendent design beats "senior-specific" products ✅ What tech companies are getting right — and wrong ✅ The power of lifelong learning in aging communities Whether you work in senior living, tech, policy, or product innovation — this episode is a must-listen.
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Lights, Camera, Community: Reimagining Aging at Villa Gardens
05/14/2025
Lights, Camera, Community: Reimagining Aging at Villa Gardens
What happens when a senior living community becomes the set of a feature film? In this powerful episode, Sean Kelly (CEO of Front Porch) and Shaun Rushforth (Executive Director at Villa Gardens) share the behind-the-scenes journey of Familiar Touch — a groundbreaking film made with residents, not just about them. They dive into the early skepticism, the logistical hurdles, and the transformative impact the production had on staff, residents, and the broader public’s view of aging. From busting harmful stereotypes to showcasing intergenerational collaboration, this conversation reveals how storytelling can reshape the way we see senior living, care work, and purpose in later life. Whether you're a senior living leader, a Gen Z job-seeker, or someone who cares about how we age — this episode will change how you think about what’s possible in community life.
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Dementia Doesn't Mean the End of Joy with Patti LaFleur
04/30/2025
Dementia Doesn't Mean the End of Joy with Patti LaFleur
In this episode of Foresight Radio, Steve Moran welcomes Patty Lefure, a former care partner for her mother with younger-onset dementia and the programs lead at Lorenzo’s House, a nonprofit dedicated to supporting families affected by younger-onset dementia. Patty shares insights into the challenges and unique needs of those diagnosed with dementia before the age of 65, as well as their families—especially children and young adults. She highlights Lorenzo’s House’s virtual support programs, including youth groups, caregiver spaces, and a global summit aimed at providing tools, connection, and advocacy strategies. The conversation also delves into: The importance of supporting family members navigating dementia care. The emotional toll and guilt caregivers experience. The role of technology and innovation in improving dementia care. Practical transition strategies for moving a loved one into a senior living community. The value of community and shared experiences for caregivers and those diagnosed. Patty emphasizes that dementia does not mean the end of joy or meaningful relationships—with the right support, families can continue to connect, laugh, and thrive together.
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The Power of Storytelling in Sales With Russell Rush
04/16/2025
The Power of Storytelling in Sales With Russell Rush
In this episode of Foresight Radio, Steve Moran sits down with Russell Rush, the managing director of R3R1 Consulting Group. Russell is an expert in senior living sales, lease-ups, and occupancy turnarounds. He shares his unique and highly effective sales approach, which focuses on storytelling and building deep personal connections with prospective residents. They cover: The Power of Storytelling in Sales A Different Approach to Senior Living Sales Socialization is the Key to Resident Well-being Building a Story Bank Storytelling Tactics That Work Russell shares incredible success stories, a 70% conversion rate strategy, and the art of using storytelling to break down fear and inspire hope.
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A Better Model For Senior with Kai Hsiao
04/02/2025
A Better Model For Senior with Kai Hsiao
💭 What if your senior living community was tied to your life insurance policy? In China, that’s already happening. Instead of paying an entrance fee, residents gain access by purchasing a high-value insurance policy—a model that has already pre-filled entire communities before they even open! On the latest episode of Foresight Radio, Steve Moran chats with about groundbreaking insights on better models for senior living, pulling from his global experience managing thousands of communities. They discuss: 👉 Why senior living in Asia sees 400+ residents engaging in activities while U.S. communities struggle to get 10 people to bingo. 👉 How labor shortages and immigration reform impact the future of senior care. 👉 Could health insurance giants like UnitedHealthcare transform the industry by integrating care + housing under one system? 🎥 Don’t miss this game-changing conversation!
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Value-Based Care: The Only Way Forward? with Brian Fuller
03/19/2025
Value-Based Care: The Only Way Forward? with Brian Fuller
This episode of Foresight Radio explores the concept of Value-Based Care (VBC) and why it's a hot topic in healthcare and senior living. Guest Brian Fuller, explains how VBC is shifting healthcare from a fee-for-service model to an outcome-driven approach focused on both cost and quality. He highlights that accountability is at the core of VBC, meaning organizations must take ownership of patient outcomes and financial risk. The episode covers: ✅ VBC = Accountability – Organizations are responsible for both quality of care and cost management. ✅ Three Core Models of VBC: 1️⃣ ACOs – Full accountability for a patient population. 2️⃣ Episodes of Care – Managing costs within a set timeframe. 3️⃣ SNPs – Specialized Medicare Advantage plans for high-need groups. ✅ Why is VBC a Hot Topic Now? The aging population is moving into higher-risk categories (75+ and 85+). Healthcare costs are growing at an unsustainable rate. VBC is the only bipartisan-backed solution to improve care and reduce costs. ✅ Senior Living’s Role in VBC Senior living is shifting from hospitality to healthcare. Residents expect integrated, whole-person care. Providers must start engaging in VBC strategies now to stay relevant. ✅ Getting Started with VBC Understand your market and unique opportunities. Invest in data, analytics, and care models. Plan for scalability and long-term success. Is your organization ready to embrace Value-Based Care?
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Is your senior living dining program a game-changer… or just an afterthought?
03/05/2025
Is your senior living dining program a game-changer… or just an afterthought?
Is your senior living dining program a game-changer… or just an afterthought? In the latest Foresight Radio episode, Matthew Thompson of Restaura shares how the future of senior living dining is being redefined. Personalized menus tailored to resident preferences Tech that empowers both staff and residents Ethical sourcing & farm-to-table dining Employee ownership that drives engagement Senior living communities must evolve—because the next generation of residents is demanding better. Tune in to hear how dining can be a competitive advantage, not just a necessity.
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🍽️ Is Your Senior Living Dining Program a Game-Changer… or Just an Afterthought?
03/05/2025
🍽️ Is Your Senior Living Dining Program a Game-Changer… or Just an Afterthought?
In the latest Foresight Radio episode, Matthew Thompson of Restaura shares how the future of senior living dining is being redefined. 🔥 Personalized menus tailored to resident preferences 📲 Tech that empowers both staff and residents 🌱 Ethical sourcing & farm-to-table dining 👥 Employee ownership that drives engagement Senior living communities must evolve—because the next generation of residents is demanding better. 🎙️ Tune in to hear how dining can be a competitive advantage, not just a necessity.
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Key Elements that Make a Workplace a "Destination Employer" with Joe Mull
02/19/2025
Key Elements that Make a Workplace a "Destination Employer" with Joe Mull
In this episode of Foresight Radio, host Rachel sits down with workforce engagement expert and author Joe Mull to discuss the evolving landscape of employee commitment and retention in the workplace. Joe shares insights from his book Employalty, breaking down what truly drives employees to stay, thrive, and perform at their best. Top Takeaways: Commitment and Retention Stem from Three Key Factors Employees are most engaged when they have an ideal job, are doing meaningful work, and have a great boss who supports them. Companies Must Shift from Hiring the Best People to Creating the Best Jobs The traditional model of “filling a role” is outdated. Employers must structure roles that align with employees’ evolving needs. Workplace Culture is Not a Pizza Party Culture is not defined by occasional perks but by consistent, repeated actions that reflect a company's values and commitment to employees. Turnover Has Hidden Costs That Leaders Often Ignore Burnout, lost productivity, and training new hires cost far more than simply improving pay, workload, and flexibility. A Simple Conversation Can Save an Employee from Leaving Leaders should proactively check in with employees, using structured conversations to assess what they need to stay engaged. Gen Z and Millennials Demand More—and That’s a Good Thing Unlike past generations, younger employees won’t tolerate toxic work environments. Businesses that adapt to their needs will thrive in retention and performance. The episode dives deep into how leaders can reframe their approach, measure their workplace culture, and take actionable steps to retain talent—before they walk out the door.
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Taking Care of Your Team with Just Wray of Jaybird Senior Living
02/10/2025
Taking Care of Your Team with Just Wray of Jaybird Senior Living
Steve Moran chat with Justin Wray, President of Jaybird Senior Living, for a conversation covering innovative approaches to senior living, tackling Middle Market challenges, the importance of wellness for both residents and team members, and creating meaningful resident experiences. Justin shares Jaybird’s commitment to residents, families, and employees. They also discussed how purposeful programming, innovative technology, and compassionate leadership improve senior living. They cover: Resident and Family-Centered Approach: Jaybird Senior Living focuses on building trust and comfort for families, ensuring transparency, consistent care, and communication. The organization acknowledges that family members often act as decision-makers and works to engage them effectively. Commitment to the Middle Market: Jaybird strategically operates in rural and underserved areas by leveraging clusters of properties to share resources and reduce costs. They balance affordability with quality by maintaining efficient staffing and tailoring services to specific community needs. Innovative Wellness Programs: Jaybird’s Ascend Wellness Program promotes the Six Dimensions of Wellness for residents in assisted and independent living. Team members are also encouraged to embrace wellness, with tools and initiatives designed to enhance their physical, emotional, and social health. Technology-Driven Solutions: Jaybird is implementing tools like TSO Life to enhance resident engagement and facilitate personalized connections between residents. Programs like a nurse triage system allow nurses to fully disconnect during off-hours, improving work-life balance and reducing turnover. Rethinking Activities and Purposeful Living: Justin emphasized shifting away from outdated, generic programming toward purpose-driven, meaningful activities tailored to individual residents. He challenges leaders to reassess the value of current activities and to consider whether they would enjoy participating themselves. Effective Crisis Management: A story of a resident intervening during a crisis (a man with a chainsaw entering the facility) highlighted the resilience and courage found in senior living communities, as well as the importance of having a strong, responsive support system in place. Challenges and Opportunities in Staffing: Recruiting and retaining skilled employees in rural areas remains a challenge, but Jaybird aims to be the employer of choice in these communities. Shared staffing models across nearby properties provide flexibility and learning opportunities for team members. Leadership’s Role in Building Trust: Justin’s personal involvement, like sitting with concerned family members, exemplifies the importance of empathy and listening in creating positive resident and family experiences.
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What's Really Happening with AI in Senior Living?
02/05/2025
What's Really Happening with AI in Senior Living?
Laurie Orlov, Founder of the Aging and Health Technology Watch, joins Steve Moran to discuss their recently released comprehensive report on how AI is being used in Senior Living. They'll be talking about her exciting findings!
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How to Give Feedback that Lands with Dennis McIntee
02/03/2025
How to Give Feedback that Lands with Dennis McIntee
In this episode of Foresight 5, Steve Moran and Dennis McIntee dive into crucial leadership strategies for senior living professionals. The conversation explores the importance of creating great experiences for residents, team members, and families, along with the challenges posed by regulations, feedback culture, and fostering collaboration. Top Takeaways: Feedback as Information: Feedback is not personal—it's information about someone's perspective. Leaders must focus on fostering emotionally mature teams that can handle and grow from constructive feedback. Ownership Culture: Excuses hinder progress. Leaders should ask reflective questions to help team members see, own, and address problems. Regulation as Opportunity: Instead of using regulations as excuses, adopt a mindset of "How can we still achieve great results within these boundaries?" Process Over Vision: Mission and vision are important but don't overshadow the day-to-day processes and habits that drive real change. Reframing Niceness: Being "nice" in leadership shouldn't come at the cost of excellence. Focus on serving residents and families through hiring and retaining top talent. Self-Directed Teams: Empowering teams to take ownership creates better experiences for everyone involved, fostering a stronger organizational culture.
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Opportunities and Threats in Senior Living with Jamie Spencer
01/27/2025
Opportunities and Threats in Senior Living with Jamie Spencer
On the latest episode of Foresight 5 Steve Moran sits down with Jamie Spencer, CFO and Chief Growth Officer of Ingleside, to discuss the future of senior living and how to tackle industry challenges. They cover: Retention, not recruitment: Ingleside’s strategies—scholarships, competitive wages, and citizenship programs—are boosting retention and reducing turnover. Skilled nursing challenges: Why mission-driven care beats outsourcing. Tech meets care: From dining robots to AI, innovation is enhancing efficiency without losing the human touch. Boomers’ demands: The next wave of senior living will focus on purposeful living, lifelong learning, and community connections. Stories that matter: Why storytelling should be at the heart of senior living. Key insight: Investing in people and creating exceptional resident experiences isn’t just good for business—it’s transformative for the industry.
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The Resident Perspective with Jack Cumming
01/22/2025
The Resident Perspective with Jack Cumming
Jack Cumming, undoubtedly the most famous, prominent resident in the entire senior living industry, joins Steve Moran to discuss what makes a great resident experience and what detracts. They'll also reflect on the future of senior living and where it will likely go from here!
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Old Friends Share a New Perspective on Senior Living, With Denise Boudreau
01/08/2025
Old Friends Share a New Perspective on Senior Living, With Denise Boudreau
When longtime friends Steve Moran and Denise Boudreau get together, there’s no telling where the conversation will go! Join us for a special episode of Foresight Radio as they dive into all things culture and joy — and maybe a few surprises along the way. With their deep connection and shared passion for building positive workplaces, this episode promises to be inspiring, insightful, and full of laughs. Don’t miss out on this joyful conversation — tune in! This is a first-time podcast broadcast of a Foresight TV episode that aired live October 18, 2024.
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Unlocking DEI and Belonging, With Mauricio Montes de Oca
12/18/2024
Unlocking DEI and Belonging, With Mauricio Montes de Oca
In this episode of Foresight Radio, host Rachel Hill sits down with Mauricio Montes de Oca to discuss the transformative power of cultural adaptability in the workplace. As the conversation unfolds, Mauricio redefines diversity, equity, and inclusion (DEI) with a fresh lens — emphasizing curiosity, connection, and belonging over checkboxes and assumptions. From the economic benefits of diverse thought to the power of understanding lived experiences, this episode is packed with insights to inspire senior living leaders and beyond. Learn how fostering belonging not only enhances employee engagement but also strengthens market reach and organizational innovation. Mauricio shares his journey from Mexico City to Minnesota, lessons in overcoming language barriers, and how small acts of curiosity can create big impacts. Whether you're leading a senior living community or looking to expand your cultural fluency, this conversation will leave you with actionable strategies and fresh perspectives. Key Takeaways: Redefining DEI: Move beyond the misconception that DEI is solely about race; consider "cultural adaptability" as a more inclusive framework. Recognize diversity in age, socioeconomic background, neurodiversity, and lived experiences. Curiosity Over Assumptions: Ask thoughtful questions to understand individuals' unique experiences instead of making assumptions. Approach differences as opportunities for learning and growth, not division. Belonging Drives Success: Creating spaces where people feel celebrated, not just tolerated, is key to fostering a sense of belonging. Belonging enhances creativity, innovation, and collaboration within teams. Economic and Organizational Benefits of DEI: Diverse teams outperform homogenous ones in decision-making, innovation, and market reach. Embracing cultural diversity can attract top talent and improve financial performance. Cultural Curiosity Starts Small: Food, traditions, and everyday interactions offer simple ways to engage and learn about different cultures. Celebrate commonalities and unique flavors—literally and metaphorically—within diverse communities.
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An Honest Approach to Senior Living Sales, With Russell Rush
12/04/2024
An Honest Approach to Senior Living Sales, With Russell Rush
Want to know how to turn the toughest senior living sales into big wins? Russell Rush has mastered the art of filling impossible-to-fill communities, earning hundreds of thousands of dollars a year in the process. In this episode of Foresight Radio, he sits down with Steve Moran to reveal his game-changing sales secrets. From using proven techniques in innovative ways to shifting the approach to senior living sales, Russell shares insights you won't find anywhere else. Don’t miss out on this episode — it’s packed with strategies that could transform your approach and boost your bottom line! This is a first-time podcast broadcast of a Foresight TV livestream that aired September 27, 2024.
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Redefining What it Means to live with Dementia
12/02/2024
Redefining What it Means to live with Dementia
🎙️ We've got a new episode of Foresight 5 headed your way! In this episode, chats with , founder of , to discuss a community that's redefining what it means to live with dementia. Motivated by her personal journey, Elizabeth established The Moments in 2016 to create the memory care community she couldn’t find for her own loved ones—one that combines thoughtfully designed environments with warm, attentive care. Hear how Elizabeth's innovative approach is setting a new standard for memory care and how The Moments is inspiring families and the senior living industry alike. Tune in to Foresight 5 to explore the vision, passion, and transformative ideas behind The Moments. Don't miss this heartfelt conversation!
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