The Double Your Production Podcast
Hosted by Dr. John Meis, Wendy Briggs, and The Team Training Institute, The Double Your Production podcast is designed to help dental professionals better serve patients, run their practices more smoothly, and increase profits. Learn more about in-office training, executive and team coaching, and virtual training programs at http://www.theteamtraininginstitute.com
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BONUS: Home Care Products - The Best Options for Today’s At-Risk Patients
04/09/2025
BONUS: Home Care Products - The Best Options for Today’s At-Risk Patients
Every day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommendations for home care products for at-risk patients.
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Ep 142: How to Help Patients See Their Rising Risks
04/09/2025
Ep 142: How to Help Patients See Their Rising Risks
Do your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today’s episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in their oral health. In this episode, you’ll learn: How risk assessments help patients better understand oral disease and the health implications of their lifestyles How a chairside risk assessment process raises the case acceptance rate How to talk to patients about fluoride when they’re encountering conflicting information in the media How to open up a conversation with patients about periodontal disease and the oral-systemic link Why the ideal appointment structure is needed to accommodate patient education When patients know more, they choose more, and dental professionals can be of greater service each day. At our upcoming Champions of Dentistry Summit, Wendy Briggs will be talking about this topic in more detail. In-person tickets and virtual tickets to the conference are still available. Save your seat here:
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Ep 141: Easy Ways to Expand Care in Your Office
03/26/2025
Ep 141: Easy Ways to Expand Care in Your Office
Patients appreciate options. When you’re able to offer more to patients and provide the education and autonomy to choose a higher level of services, their health improves and the business performs better. When patients have access to new technology, new treatment, and advanced care, they are more engaged with their dental care and feel more satisfied with their providers. Today, dental hygiene coaches Bert Triche and Paige Hood are joining the podcast to talk about ways to expand care in a dental office. In this episode, you’ll learn: How expanded hygiene care leads to higher doctor production How to get patients excited about their care options Why 30-minute hygiene appointments often stunt practice growth How hygienists can empower patients to move forward with necessary care Also, Bert and Paige will be speaking more on this at our upcoming Champions of Dentistry Summit in Austin! Be sure to get tickets to hear their in-depth sessions. Click here to learn more about the Summit:
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Ep 140: Small Changes to the Schedule That Impact Financial Performance
03/12/2025
Ep 140: Small Changes to the Schedule That Impact Financial Performance
Scheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today’s episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and sees each day how small changes can create big improvements to performance. In the episode, you’ll learn… How to handle missed appointments and last-minute cancellations How to avoid conflicts between clinical and front desk staff around scheduling What to do when members of the team become “schedule watchers” Scheduling pitfalls to avoid Why radios are key to making each day run more smoothly PLUS, Heather will be speaking on this topic at our upcoming Champions of Dentistry Summit in Austin, TX, so be sure to join us to get a deep dive into her best scheduling strategies. Click here to learn more and get tickets:
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Ep 139: Profitability & Expanding Your Menu of Care
02/26/2025
Ep 139: Profitability & Expanding Your Menu of Care
If you’re experiencing a profitability squeeze in your dental office, you’re not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profitable office. They’re also discussing how expanding your menu of care and making some changes to your scheduling systems can drastically raise profits. At this year’s Champions of Dentistry Summit in Austin, TX, we’re diving deep on this topic. We’ll be sharing systems for expanding treatment options, improving case acceptance, and transforming profitability. Tickets are available now for this 3-day conference. Don’t miss it! Click here to learn more and register:
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Ep 138: Getting More 5-Star Patient Reviews with Dr. Len Tau
02/19/2025
Ep 138: Getting More 5-Star Patient Reviews with Dr. Len Tau
Before a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it’s time to build a stronger online reputation. With over 1,600 reviews and a 4.9 rating for his own dental office, Dr. Len Tau learned that positive reviews were an enormous source of new patient growth for his practice. He now teaches dentists and teams how to improve their own online presence with smart marketing and social media strategies. In this episode of The Double Your Production Podcast, Dr. Tau is sharing his best tips for boosting reviews and attracting more new patients into your practice. We’re also thrilled to announce that Dr. Tau will be joining us at our upcoming Summit in Austin, TX to talk about how to increase 5-star reviews and grow your practice. Learn more about the conference and get your tickets here:
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Ep 137: The Biggest Profitability Mistakes in Dentistry
01/22/2025
Ep 137: The Biggest Profitability Mistakes in Dentistry
Most practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payroll, and stress around paying bills. You could face challenges if you want to take out a loan or sell the business. Profits keep the lights on, so it’s important to monitor the profitability of your dental office. In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sharing their best advice for turning a profit each month. If practice profitability isn’t where it should be, now is the time to address it. For help with profitability, schedule a call with our team () Also, consider joining us at our upcoming Champions of Dentistry Summit in Austin, TX where our focus will be on quickly improving the profitability of your practice:
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Ep 136: Rethinking the Phones with Richard May
01/08/2025
Ep 136: Rethinking the Phones with Richard May
The reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren’t being answered consistently enough or conversations don’t flow smoothly, patient concerns can fall through the cracks leaving gaps in the schedule, unanswered questions, and missed opportunities to provide care. Today, Dr. John and Wendy are joined by Richard May of Mango to talk about how dental teams can make big improvements to their phone processes and better connect with patients. With some tech assistance, managing the phones becomes much easier and practices can prevent the frustration many patients experience when trying to get a hold of their dental office. For more information about Mango, visit:
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Ep 135: Hygiene-Free Models, Assisted Hygiene, Rising Wages, and Other Hot Topics
12/04/2024
Ep 135: Hygiene-Free Models, Assisted Hygiene, Rising Wages, and Other Hot Topics
Debates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and shed light on how they are working in real practices. It’s important to be sharply aware of the pros and cons of these models in order to protect the business, protect the patient experience, and set your office on a path to growth. If your hygiene department is overloaded or isn’t running profitably, tune into this episode to hear Wendy’s insights so you can make the right decisions for your office.
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Ep 134: Perfecting Patient Flow with Cassidy Dustin
10/30/2024
Ep 134: Perfecting Patient Flow with Cassidy Dustin
Do you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you’re spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle to answer your questions about marketing and patient flow. Listen to today’s episode to learn how to build a predictable, manageble stream of patients into your practice each month. Gargle is a preferred partner of The Team Training Institute. If you need help with marketing and patient flow, learn more about them here:
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Ep 133: Current Challenges in Dental Hygiene with Wendy Briggs (Part Two)
10/11/2024
Ep 133: Current Challenges in Dental Hygiene with Wendy Briggs (Part Two)
Rising dental hygiene wages and shrinking reimbursements are creating major challenges in dental offices. Many practice owners are asking themselves, “Is it even possible to be profitable with hygiene, or should I find ways to cut these losses?” With the right tools and training, dental hygiene can not only be profitable, it can be a thriving part of a dental office. We’ve seen it over and over again in practices across the US and Canada. Recently, Wendy Briggs hosted a call with practice owners to discuss these challenges in hygiene departments and make recommendations. In part two of this presentation, you’ll get insights into how to provide comprehensive hygiene care to patients efficiently and profitably each day.
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Ep 132: Current Challenges in Dental Hygiene with Wendy Briggs (Part One)
09/19/2024
Ep 132: Current Challenges in Dental Hygiene with Wendy Briggs (Part One)
Did you know…? According to the ADA, dental assistant and hygienist vacancies have resulted in a 10% drop in dental practice capacity nationally. The ADA's Health Policy Institute also estimates that 1/3 of dental assistants and hygienists plan to retire within the next 5 years. Additionally, insurance reimbursements continue to fall and overhead continues to rise causing a financial squeeze in dentistry. In today’s episode, we’re sharing a recording of a recent call Wendy Briggs hosted with dental practice owners to talk through these dental hygiene challenges and her recommended solutions. In this recording, you’ll get insights into how to run a hygiene department efficiently and profitably while providing comprehensive care.
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Ep 131: Inside Our Practice Growth Model (Part Three)
09/04/2024
Ep 131: Inside Our Practice Growth Model (Part Three)
How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you know how to make improvements to your practice and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create optimal patient flow in your office. Patient flow is crucial for a successful practice. It’s important to have enough patients to sustain the business while also ensuring the team can deliver world-class care during every appointment. Today, you’ll learn how to determine whether you need more new patients and strategies for filling the schedule. You’ll also learn how to alleviate any capacity issues that may exist in your practice to allow you to provide comprehensive care to your patients. *In this episode, Wendy mentions that our quarterly Practice Growth Retreat is coming up October 18-19 in Denver, CO. At each retreat, we allow a select few guest practices to attend with complimentary guest pass. If you’re interested in joining us, click here to learn more:
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Ep. 130: Inside Our Practice Growth Model (Part Two)
06/26/2024
Ep. 130: Inside Our Practice Growth Model (Part Two)
How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you have insight into how to make improvements to your office and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create a more efficient dental office. Efficient delivery of care is essential for a smooth-running practice. When efficiency drops, appointments run behind, patients get frustrated, and fewer procedures get completed. Keep in mind, efficiency doesn’t necessarily mean moving faster. Hustling can cause mistakes and hurt the office atmosphere. Listen to today’s episode to learn exactly how your office can become more efficient and effective each day. *In this episode, Wendy mentions that our quarterly Practice Growth Retreat is coming up July 12-13 in Miami, FL. At each retreat, we allow a select few guest practices to attend with complimentary guest pass. If you’re interested in joining us, click here to learn more:
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Ep 129: Inside Our Practice Growth Model
05/22/2024
Ep 129: Inside Our Practice Growth Model
How exactly does The Team Training Institute help dental practices grow and thrive? Plenty of consultants and experts claim to help businesses grow, but it’s difficult to know their approach and their strategies until after you’ve invested significant time and money into the process. Today, Dr. John Meis and Wendy Briggs are sharing a behind-the-scenes look at their practice growth model so you have clarity on exactly how The Team Training Institute works with dental offices. They are sharing the details of their approach and which systems they focus on when they work with dental teams. In today’s episode, you’ll learn what this practice growth model looks like, the 3 key components, and how these pieces work together to transform offices. Over the next couple of weeks, they’ll be diving into each area of this model and sharing more information about how to grow your practice.
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Ep. 128: Upgrading Dental Office Technology with Dr. Eric Tobler
04/24/2024
Ep. 128: Upgrading Dental Office Technology with Dr. Eric Tobler
Dr. Eric Tobler began his career as a dentist in his family’s office, working alongside his dad and his brother. As his career progressed, he learned more about practice management and developed an interest in dentistry’s innovation and technology. Today, Dr. Tobler is the Clinical Director for Mortenson Dental Partners and helps integrate new technology into their practices. He has keen insight into what’s useful in dental practices and how to introduce new equipment to teams and get results quickly. In this episode, you’ll learn: The importance of early success with new technology How to get the team on board with new equipment What to do when a new piece of technology is rejected by the team How to evaluate new technology and decide what to purchase Recommendations on what technology to bring into your practice Dr. Tobler will be taking the stage at our upcoming practice growth conference, The Champions of Dentistry Summit, happening April 25-27 in New Orleans. He’ll be talking in depth about which emerging technologies are worth investing in and how to seamlessly implement new equipment into your practice. In-person and virtual tickets to the conference are still available at
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Ep 127: Better Scheduling & Reactivation With Cory Pinegar
03/01/2024
Ep 127: Better Scheduling & Reactivation With Cory Pinegar
Dental practice success depends on getting patients into the chair for the care they need. Without effective phone calls and scheduling, practices miss opportunities to deliver treatment. Today, Cory Pinegar is joining Dr. John Meis and Wendy Briggs on The Double Your Production Podcast to talk about the challenges of converting phone calls into appointments. Cory is the CEO of Reach and he’s sharing how to capture more incoming calls and boost the conversion rate. In this episode, you’ll learn: How missed calls impact practice performance (on average, about 30% of incoming calls are missed) Scripts and scheduling tips for reactivating overdue patients How dental practice call volume fluctuates throughout the day and how to staff for those peaks How to supplement call support in your practice to get better phone call results To contact Cory or learn more about Reach, go to
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Ep 126: Building a Positive, Energized Office Atmosphere with Victoria Roos Olsson
02/16/2024
Ep 126: Building a Positive, Energized Office Atmosphere with Victoria Roos Olsson
Victoria Roos Olsson is an expert in leadership development and has coached leaders across the world for the past 20 years. She works closely with the FranklinCovey innovations team and is one of the authors of FranklinCovey’s bestselling book, “Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team.” Today, she’s joining Dr. John Meis and Wendy Briggs on The Double Your Production podcast to talk about the leadership skills needed to create a strong, positive atmosphere in your dental practice. In this episode, you’ll learn: How to spark real employee engagement (and why reasons for engagement differ from person to person) Why intentionality is crucial in building and maintaining a great company culture How to keep a company culture strong and positive (and how to correct behavior that doesn’t align) How to maintain good energy throughout the day by managing 5 key things We’re excited to announce that Victoria will be joining us as a keynote speaker at our upcoming Champions of Dentistry Summit, April 25-27 in New Orleans, LA. To join us for the conference, register at
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Ep 125: The Neuroscience of Decision Making with Dr. Paul Schempp
02/01/2024
Ep 125: The Neuroscience of Decision Making with Dr. Paul Schempp
Dr. Paul Schempp is a behavioral scientist and professor at the University of Georgia where he studies decision making. Through his vigorous research, he’s uncovered how to make better decisions consistently and how to avoid bad decisions. Today, he’s sharing: How great decision makers use data to predict their future environment One skill that separates great decision makers from those who are mediocre How to make good decisions in the midst of uncertainty The neuroscience behind high-pressure decisions Why it’s important to think through contingency plans How the Dunning-Kruger Effect impacts decision making And more… Dr. Schempp will be joining us as a keynote speaker at this year’s Champions of Dentistry Summit in New Orleans. At the conference, he’ll be sharing the science behind the most impactful dental practice decisions. We can’t wait for his session and we’re honored to share the stage with him this year. If you haven’t yet, you can get your tickets to the 2024 Summit here:
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Ep 124: How to Provide Easy Patient Financing with Jay Letwat
01/12/2024
Ep 124: How to Provide Easy Patient Financing with Jay Letwat
Money conversations can be awkward, and talking to dental patients about the cost of care can be daunting and uncomfortable for both the patient and the team. Today, Dr. John Meis and Wendy Briggs are sitting down with Jay Letwat from Sunbit to talk through ways to make these conversations easy and straightforward so patients get more options and more access to the care they need. In this episode, you’ll learn: Why outdated thinking around financing causes added stress for patients and the team How old financing models and tools prevent patients from taking advantage of payment options How to talk about financing in a way that feels easy and smooth for patients Why the fear of treatment cost can lead to missed appointments and how to get in front of it Verbal cues that indicate a patient is interested in financing options How production and case acceptance rise with third-party financing To learn more about Sunbit’s payment technology, go to
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Ep 123: Should Dentists Attend Team Training Days?
11/15/2023
Ep 123: Should Dentists Attend Team Training Days?
In today’s episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are answering a common question we hear from clients at The Team Training Institute, “Should owner-dentists and associates attend team training days?” If you’ve ever booked an in-office training day with us, or are considering it in the future, it’s important to know who should be in the room in order to get the best results. In this episode, you’ll hear Dr. John and Wendy’s thought process behind these decisions and their advice for getting the most out of a training investment.
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Ep 122: How to Improve the Case Acceptance Rate in Your Practice (Part 3)
11/03/2023
Ep 122: How to Improve the Case Acceptance Rate in Your Practice (Part 3)
In Part 3 of this series, Dr. John Meis and Wendy Briggs are sharing the best technology to use to raise case acceptance in your practice. One of the most important pieces of case acceptance is educating patients and making concerns visual for them. Because patients usually can’t see what’s happening with their teeth, they don’t understand the severity of the disease or decay. If dental offices can make these things visible to patients and improve their awareness of the problems, patients begin to understand the necessity and urgency of treatment and will more readily move forward with needed care. The tools discussed in this podcast help to make oral health more visual for patients and help dental teams run more smoothly and effectively. Listen to hear Dr. John and Wendy’s top recommendations.
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Ep 121: How to Improve the Case Acceptance Rate in Your Practice (Part Two)
10/18/2023
Ep 121: How to Improve the Case Acceptance Rate in Your Practice (Part Two)
In Part Two of this series, Dr. John Meis and Wendy Briggs continue to discuss how to raise the case acceptance rate in a dental practice by creating smooth, effective patient handoffs (or trust-transfers). Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excellence, and ensure understanding with patients. When handoffs are handled poorly, patients lose confidence in the recommended treatment and hesitate to move forward with their needed care. When handoffs are done right, patients are put at ease and more readily accept treatment. In this episode, you’ll learn: Why most handoffs should be done in front of the patient (and how to include them in the process) How to use smooth patient handoffs to build trust and connection with patients How to structure a handoff to make sure the team is communicating the right things quickly and efficiently How smooth team transfers can help doctors preserve more of their mental energy throughout the day
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Ep 120: How to Improve the Case Acceptance Rate in Your Practice (Part One)
10/04/2023
Ep 120: How to Improve the Case Acceptance Rate in Your Practice (Part One)
In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice. When a practice doesn’t have a well-defined and consistent case acceptance process in place, patients don’t get the information and reassurance they need to move forward with necessary dental care. When this happens, their health declines, the team gets frustrated, and practice performance declines. But what we’ve learned working with practices across the US is that with a few key systems in place, the case acceptance rate can rise very quickly, leading to healthier patients and a stronger practice. In part one of this series, you’ll learn: · How diagnostic inconsistencies hurt patient trust and lower the case acceptance rate · The importance of clear diagnostic criteria across the team · How to strengthen patient trust and connection · How the team can support and echo each other in patient conversations Listen now here or at www.theteamtraininginstitute.com/podcast
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Ep 119: How to Get Your Team Excited About Your Biggest Goals
09/13/2023
Ep 119: How to Get Your Team Excited About Your Biggest Goals
When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over? Today, we're sharing a segment from one of our recent practice growth retreats. In this session, Heather Driscoll is talking about what you can do to create more excitement and energy around your biggest goals. Very few dental professionals wake up in the morning excited to increase production by a certain percentage or improve accounts receivable. But, they do wake up excited to connect with patients and improve their health. So, it’s the job of the leadership to connect those dots. In this session, Heather is breaking down exactly how to design a system like this. You’ll learn how to share key metrics without boring the staff and create real momentum around the activities that not only make the biggest difference for the practice but also for patients. Learn more at
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Ep 118: “Moneyball” Strategies to Create Outsized Results in Your Practice
08/23/2023
Ep 118: “Moneyball” Strategies to Create Outsized Results in Your Practice
Wendy Briggs comes from a big family of baseball fans, so when the book “Moneyball” was released, she was eager to read it. Since then, she’s worked to apply these lessons to dentistry to allow practices to build teams of superstar performers. Today, she and Dr. John Meis are sitting down to talk through specific strategies practice owners can use to create a high-performing team and unmatched results in their practices. This unconventional Moneyball approach gives practice owners an edge in the marketplace, allowing them to attract top talent and develop those people into efficient, high-performing team members. Listen to today’s episode to learn how they do it. In today’s episode, Dr. John and Wendy mention strategies from their book, “The Insider’s Guide to Hiring a World-Class Team”. Click to get your FREE copy (we just ask that you cover shipping) plus a suite of bonus training!
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Ep 117: Practice Growth Insights with Kellie Black, RDH
08/02/2023
Ep 117: Practice Growth Insights with Kellie Black, RDH
Kellie Black started her career as a dental hygienist helping patients chairside. She found she also enjoyed the business side of dentistry and quickly rose into a leadership position within that practice where she helped the team expand from two offices to an impressive seven. Now Kellie is a business coach with The Team Training Institute and she’s joining Dr. John Meis and Wendy Briggs today on the podcast to share her perspective on practice growth. Kellie has helped practices around the country improve their performance, grow their teams, and expand to additional locations smoothly and easily. Catch this episode to learn how she helps practices grow and which key metrics she uses to make fast, long-lasting improvements. In this episode, you’ll learn: What systems to put in place to ensure smooth practice expansion How to create consistent clinical protocols across the practice How to better understand and manage hygiene capacity One of the easiest and most impactful metrics a practice can track
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Ep 116: How to Include the Team in Measuring Key Practice Data
07/12/2023
Ep 116: How to Include the Team in Measuring Key Practice Data
Understanding and monitoring practice data is crucial for a dental office to succeed. If you don’t watch key numbers, you can’t see what’s really happening in the practice and you can’t make improvements. Many practice owners resist involving the team in analytics and financials because they’re worried about difficult money conversations and the risks involved with transparency. But interestingly, we found that when the whole team has a general understanding of practice economics, there is less overall frustration and a wholehearted focus on improving results. When everybody on the team knows how to monitor key numbers for their role and how to improve those numbers, the practice can reach its goals much more quickly. In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sitting down to talk through how to involve the team with data and key metrics. You’ll learn the mindset shifts necessary to get everybody on board with better data in your practice.
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Ep 115: Membership Plans vs. Discount Plans with Paul Lowry
06/28/2023
Ep 115: Membership Plans vs. Discount Plans with Paul Lowry
In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Paul Lowry from Dental Menu to talk about how to use membership plans, discount plans, and rewards programs in your dental practice. In-house benefit plans are a great way to serve patients who don’t have dental insurance. Offering your own plans and perks ensures these patients have the financial flexibility to keep up on their preventative care and move forward with needed restorative treatment. In this episode, you’ll learn: The difference between a dental membership plan and a discount plan How membership plans improve patient retention How discount plans help improve case acceptance and close treatment The best ways to incorporate rewards in your practice to incentivize retention and preventative care How to get the whole team on board with membership plans and better financial options for patients Within the episode, Paul mentions 5 free modules where you can learn all about the process of dental membership plans. Click here to access the free modules: If you have any questions or would like to get in touch with Paul, you can reach him at
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Ep 114: How Hygienists Can Serve Patients at a Higher Level with Paige Hood
05/24/2023
Ep 114: How Hygienists Can Serve Patients at a Higher Level with Paige Hood
Paige Hood is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got years of experience not only improving her own skills as a hygienist, but also helping others excel. Today, Paige is joining Wendy Briggs on The Double Your Production Podcast for an in-depth conversation about how hygienists can raise the standard of care in a dental practice. In this episode, you’ll learn: Which qualities separate top-performing hygienists from the rest How the company culture of a practice impacts hygiene care (and how team members can improve the culture each day) Important mindset shifts hygienists need to make in order to better serve patients A breakdown of how to spend your time with each patient (30% is spent on personal things and getting to know the patient better) How to use a risk assessment conversation to help patients move forward with the care they need
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