Ep 140: Small Changes to the Schedule That Impact Financial Performance
The Double Your Production Podcast
Release Date: 03/12/2025
BONUS: Home Care Products - The Best Options for Today’s At-Risk Patients
The Double Your Production Podcast
Every day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommendations for home care products for at-risk patients.
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Ep 142: How to Help Patients See Their Rising Risks
The Double Your Production Podcast
Do your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today’s episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in their oral health. In this episode, you’ll learn: How risk assessments help patients better understand oral disease and the health implications of their lifestyles How a chairside risk assessment process raises the case acceptance rate How to talk...
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Ep 141: Easy Ways to Expand Care in Your Office
The Double Your Production Podcast
Patients appreciate options. When you’re able to offer more to patients and provide the education and autonomy to choose a higher level of services, their health improves and the business performs better. When patients have access to new technology, new treatment, and advanced care, they are more engaged with their dental care and feel more satisfied with their providers. Today, dental hygiene coaches Bert Triche and Paige Hood are joining the podcast to talk about ways to expand care in a dental office. In this episode, you’ll learn: How expanded hygiene care leads to higher doctor...
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Ep 140: Small Changes to the Schedule That Impact Financial Performance
The Double Your Production Podcast
Scheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today’s episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and sees each day how small changes can create big improvements to performance. In the episode,...
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Ep 139: Profitability & Expanding Your Menu of Care
The Double Your Production Podcast
If you’re experiencing a profitability squeeze in your dental office, you’re not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profitable office. They’re also discussing how expanding your menu of care and making some changes to your scheduling systems can drastically raise profits. At this year’s Champions of Dentistry Summit in Austin, TX, we’re diving deep on this...
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Ep 138: Getting More 5-Star Patient Reviews with Dr. Len Tau
The Double Your Production Podcast
Before a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it’s time to build a stronger online reputation. With over 1,600 reviews and a 4.9 rating for his own dental office, Dr. Len Tau learned that positive reviews were an enormous source of new patient growth for his practice. He now teaches dentists and teams how to improve their own...
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Ep 137: The Biggest Profitability Mistakes in Dentistry
The Double Your Production Podcast
Most practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payroll, and stress around paying bills. You could face challenges if you want to take out a loan or sell the business. Profits keep the lights on, so it’s important to monitor the profitability of your dental office. In this episode of The...
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Ep 136: Rethinking the Phones with Richard May
The Double Your Production Podcast
The reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren’t being answered consistently enough or conversations don’t flow smoothly, patient concerns can fall through the cracks leaving gaps in the schedule, unanswered questions, and missed opportunities to provide care. Today, Dr. John and Wendy are joined by Richard May of Mango to talk about how dental teams can make big improvements to their...
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Ep 135: Hygiene-Free Models, Assisted Hygiene, Rising Wages, and Other Hot Topics
The Double Your Production Podcast
Debates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and shed light on how they are working in real practices. It’s important to be sharply aware of the pros and cons of these models in order to protect the business, protect the patient experience, and set your office on a path to growth. If your...
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Ep 134: Perfecting Patient Flow with Cassidy Dustin
The Double Your Production Podcast
Do you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you’re spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle to answer your questions about marketing and patient flow. Listen to today’s episode to learn how to build a predictable, manageble stream of patients into your practice each month. Gargle is a preferred partner of The Team Training...
info_outlineScheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another.
In today’s episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and sees each day how small changes can create big improvements to performance.
In the episode, you’ll learn…
- How to handle missed appointments and last-minute cancellations
- How to avoid conflicts between clinical and front desk staff around scheduling
- What to do when members of the team become “schedule watchers”
- Scheduling pitfalls to avoid
- Why radios are key to making each day run more smoothly
PLUS, Heather will be speaking on this topic at our upcoming Champions of Dentistry Summit in Austin, TX, so be sure to join us to get a deep dive into her best scheduling strategies.
Click here to learn more and get tickets: https://www.