The Family Biz Show
Join Michael Palumbos and new family business guests every episode as they talk about everything from navigating family business transitions, business growth strategies, family conflict, leadership and team development and more. Tag us with #thefamilybizshow! **FOLLOW THE FAMILY BIZ SHOW** đ» Family, Wealth & Legacy Website: https://www.familywealthandlegacy.com đ Facebook: https://www.facebook.com/teamfwl/ đŒ LinkedIn: https://www.linkedin.com/company/familywealthandlegacy/ đ Call Us: 1.585.350.7273 FIRM DISCLOSURE: The content presented is for informational and educational purposes. The information covered and posted are views and opinions of the guests and not necessarily those of Osaic FA. Securities and investment advisory services offered through Osaic FA, Inc., member FINRA/SIPC. Osaic FA is separately owned and other entities and/or marketing names, products or services referenced here are independent of Osaic FA. NOTICE: Lincoln Financial Advisors is now Osaic FA, Inc. Any reference to Lincoln Financial within these files should be disregarded.
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How Three Generations Built a Thriving Tile Business | The Family Biz Show Ep. 111
03/31/2025
How Three Generations Built a Thriving Tile Business | The Family Biz Show Ep. 111
In this episode of The Family Biz Show, host Michael Palumbos welcomes three generations of the Firkins family, owners of Tile Wholesalers, to discuss the evolution of their family business over 52 years. From launching as a one-man tile distributor in the 1970s to becoming one of upstate New Yorkâs leading residential and commercial tile providers, the Firkins family shares a powerful story of generational leadership, trust-based succession planning, and strategic growth. Al, Dave, Kathryn, and Conor Firkins reveal how theyâve handled leadership transitions, embraced new technology, navigated family dynamics, and built a people-first culture that has kept the business thriving across decades. They explore how early trust empowered the next generation to innovate, why working outside the business helped prepare Conor for leadership, and how listening to both employees and customers shaped the future of their showroom and operations. This candid conversation covers everything from generational business handoffs and managing disagreements to outlasting big-box competitors through personalized service and strong values. Whether you're a second- or third-generation leader or preparing for an ownership transition, this episode delivers real-world insight into what makes a family-owned business sustainable and successful. Takeaways Succession planning based on trust can lead to smoother generational transitions. Legacy family values and data-driven decisions can coexist. Outside experience can prepare the next generation for leadership. Open communication is essential for resolving family conflict in business. Strong culture is built through listening and empowering employees. Family dynamics must be navigated intentionally during leadership transitions. Personalized customer service differentiates family businesses from big-box competitors. Strategic growth often requires reinvestment and shared vision. Spousal support plays a vital role in business resilience and decision-making. Legacy isnât just history â itâs a tool for future success. Chapters 01:00 Introduction to the Firkins Family Business 02:17 How Al Started Tile Wholesalers 04:14 Daveâs Early Exposure & Entry Into the Business 05:07 Kathrynâs Role & Perspective as a Spouse in the Business 09:33 Conorâs Outside Experience Before Joining 10:53 Al on Trust & Transition to Dave 14:57 From Residential to Commercial Expansion 17:50 Handling Family Dynamics in Decision-Making 20:29 Managing Disagreements Constructively 22:48 Communication as a Competitive Advantage 24:19 Transition from Dave to Conor: Whatâs Next 28:00 The Role of Spousal Support in Business Growth 32:34 Reinvesting in the Business: Building & Expanding 34:14 Conorâs Focus on Building the Next Leadership Team 36:52 Competing with Big Box & Online Retail 40:35 Culture Starts with the Right People 41:40 Embracing Technology to Enhance Service 44:49 Understanding the Next Generationâs Career Paths 48:19 Using Analytics & Listening to Guide Strategy 52:00 Final Advice from Each Generation on Legacy & Leadership 57:26 Breaking the Shirt Sleeves to Shirt Sleeves Pattern 51:00 Why Independent Businesses Still Have an Edge 51:53 The Firkins Familyâs Favorite Tradition
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Leadership Tensions in Family-Owned Businesses | The Family Biz Show Ep. 110
03/25/2025
Leadership Tensions in Family-Owned Businesses | The Family Biz Show Ep. 110
In this episode of the Family Biz Show, host Michael Palumbos is joined by executive coach and author Cathy Carroll to explore the emotional and strategic tensions unique to leading a family-owned business. Drawing on personal experience and her new book Hug of War: How to Lead a Family Business with Both Love and Logic, Cathy reveals how families can navigate leadership challenges, intergenerational conflict, and complex relationship dynamics with clarity and compassion. The conversation dives deep into the concept of polaritiesâopposing truths that both carry valueâand how recognizing them can transform everything from governance decisions to estate planning. Cathy and Michael discuss critical tensions like fairness vs. equality, tradition vs. innovation, structure vs. flexibility, and revealing vs. concealing wealth. Through real-life stories, including Cathyâs own journey of working with her father, they unpack how forgiveness, intentional leadership development, and healthy conflict can strengthen families and businesses alike. Takeaways Family businesses must manage emotional and operational polaritiesâthere is rarely one right answer. Governance should be structured, but flexible enough to evolve with the familyâs needs. Fairness doesnât always mean equalityâespecially when it comes to compensation and ownership. Healthy task conflict can drive innovation, while relationship conflict can destroy trust. Estate planning requires balancing transparency with timing and maturity. Power dynamics, especially between generations, must be managed with awareness and intention. Forgiveness is a leadership toolâstarting with yourself and extending to family members. Preparing next-generation leaders requires more than a titleâit requires mentorship, coaching, and clarity. Chapters: 00:00 â Welcome & Guest Introduction 01:25 â Cathy Carroll's Family Business Background 02:20 â The Challenges of Working for Her Father 06:20 â What âHug of Warâ Means in Family Business 08:12 â The Concept of Polarities: Business vs. Family Mindset 10:15 â Domain Crossover Power: Business vs. Family Influence 14:45 â Missed Conversations and End-of-Life Regrets 19:50 â Succession Planning: Equal vs. Equitable 21:10 â Estate Planning: Reveal vs. Conceal 23:55 â Cathyâs Polarity Mapping Tool Explained 28:12 â Independence vs. Interdependence in Family Roles 32:54 â Balancing Tradition and Innovation 35:07 â In-Laws and Inclusion in Governance 39:24 â The Need for Flexible Governance 42:36 â The Role of Forgiveness in Family Business 44:51 â Cathyâs Journey to Self-Compassion and Understanding 47:01 â How to Recognize When Youâre in a Polarity, Not a Problem 50:00 â Tools for Navigating Difficult Conversations 52:20 â Cathyâs Final Advice for Family Business Leaders
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Buying a Family Business: How Michael Bower Revived a Struggling Company | Family Biz Show Ep. 109
03/13/2025
Buying a Family Business: How Michael Bower Revived a Struggling Company | Family Biz Show Ep. 109
In this episode of the Family Biz Show, Michael interviews Michael Bower, who shares his journey of acquiring and revitalizing Eagle Metal Craft, a multi-generational family business. They discuss the challenges of succession planning, the importance of maintaining a strong company culture, and the impact of family dynamics on business operations. Bower reflects on his experiences navigating the complexities of a declining business, the significance of mentorship, and the strategies he implemented to professionalize the company and drive growth. The conversation emphasizes the need for clear planning and the value of external support in achieving long-term success in family-owned businesses. Takeaways: Michael Bower took over a declining family business and revitalized it. Succession planning is crucial for the longevity of family businesses. Cultural shifts can significantly impact employee morale and engagement. Professionalizing a business can lead to increased value and growth. Mentorship and advisory groups provide essential support for business owners. Understanding family dynamics is key to navigating business challenges. Investing in employee well-being can enhance company culture. A clear vision and strategic planning are vital for business success. The importance of maintaining a strong company culture through transitions. Long-term planning can create opportunities for future generations. Chapters: 00:00 Introduction to Family Business Dynamics 03:54 Michael Bower's Journey to Eagle Metal Craft 06:57 The Evolution of Eagle Metal Craft 10:10 Challenges of Acquiring a Declining Business 13:01 The Importance of Succession Planning 16:06 Navigating Family Dynamics in Business 23:07 Cultural Impact of Family Business Transitions 32:09 Navigating Family Dynamics in Business 33:14 Transitioning Leadership: A New Era 35:21 Enhancing Workplace Culture 38:07 Negotiating the Business Sale 41:29 Vision for the Future: Growth and Strategy 50:31 The Importance of Mentorship and Advisory Groups 52:20 Generational Thinking in Business 57:07 The Value of Outside Help 01:02:19 Planning for Long-Term Success 01:07:36 Introduction to Family Business Insights 01:08:06 Engagement and Community in Family Business
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The Art of Selling: Insights from a Sales Maven Ep. 108
03/05/2025
The Art of Selling: Insights from a Sales Maven Ep. 108
After a long haitus due to a company transition, we're back with episode 108! In this episode of the Family Biz Show, Michael interviewed Nikki Rausch of the Sales Maven, who shares her journey from a successful sales career to becoming a sales consultant. They discuss the importance of hiring the right salespeople, understanding the sales process, and the differences between marketing and sales. Nikki introduces her Selling Staircase framework, emphasizing the need for curiosity in sales conversations and the importance of training for business owners and their teams. Some major topics included: How to assess the right salesperson (and how to hire them) How sales competency levels can impact training and management. What an ideal sales funnel should be based on How compensation structures should align with business goals. Share this episode and follow us on social media!
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Preserving Legacy & Embracing Change: The Isaac Family Business Story Ep. 107
10/07/2024
Preserving Legacy & Embracing Change: The Isaac Family Business Story Ep. 107
What does it take to transition a multi-generational family business into new ventures while preserving its legacy? In Episode 107 of the Family Biz Show, we welcomed Ray Isaac, formerly of Isaac Heating and Cooling, now with Northwinds Services Group. Ray shares his journey of transitioning from a well-known family business in Rochester, New York, to exploring new opportunities. The episode delves into the complexities of managing a family business, the importance of maintaining a strong legacy, and the challenges of navigating transitions. Ray reflects on his early experiences working in the family business, from cutting sheet metal as a child to eventually leading the company to significant growth. The conversation highlights the critical role of family values and legacy in business transitions. Ray discusses the importance of treating a family business as an equity business, emphasizing the need for clear boundaries between family and business roles. He shares insights into the process of being approached by private equity and the emotional and strategic considerations involved in such decisions. This episode underscores the significance of adaptability, strategic planning, and the enduring impact of family teachings and values in shaping the future of a business. Ray's story is a testament to the power of legacy and the potential for growth and innovation in family enterprises. Share this episode with other family business owners that might enjoy the show! -------- The content presented is for informational and educational purposes. The information covered and posted are views and opinions of the guests and not necessarily those of Osaic Wealth. CRN-6996497-090924
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From Finance to Fry Plates: A Family Business Success Story | The Family Biz Show Ep. 106
09/11/2024
From Finance to Fry Plates: A Family Business Success Story | The Family Biz Show Ep. 106
Ever wondered what it takes to transform a family dream into a thriving business? In this episode of the Family Biz Show, Michael sits down with Connor and Dan Sullivan, the dynamic brother duo behind Bumpa's, a unique gastropub nestled in the heart of Charleston, South Carolina. The Sullivans recount their bold leap from stable careers in finance and corporate real estate to the unpredictable world of hospitality. They share the intricate process of renovating a historic building, navigating the challenges of opening during a pandemic, and crafting a menu that pays homage to their roots with innovative offerings like build-your-own fry plates and the signature stag and boar burger. Throughout the conversation, the brothers emphasize the importance of a unified family vision, the lessons learned from preserving history, and the joy of creating a welcoming space that reflects their grandfather's legacy. This episode is a testament to the power of family collaboration and the courage to pursue one's passion against all odds. If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to [email protected] or visit us at The Family Biz Show | Family Business Podcast With Michael Palumbos (familywealthandlegacy.com) to fill out our web form! CRN-6992355-090624
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Epiphany & The Mud Run: Overcoming Obstacles in Family Business | The Family Biz Show Ep. 105
07/10/2024
Epiphany & The Mud Run: Overcoming Obstacles in Family Business | The Family Biz Show Ep. 105
Episode 105 â The Epiphany & The Mud Run On this episode of The Family Biz Show, president of Williams Fence Dan Willams shares his journey into the family business, the values he learned along the way that continue to shape it, the evolution of his company & the impact of the â08 market crash. For family business owners and aspiring entrepreneurs, Dan's experiences provide a roadmap for achieving personal and professional fulfillment while maintaining the legacy and values of their family business. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6709151-061724
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Ep. 104 Major Components of Family Business Exit Planning
05/24/2024
Ep. 104 Major Components of Family Business Exit Planning
Episode 104 - Major Components of Family Business Exit Planning John Leonetti*, from the International Exit Planning Association, joins us in this episode to discuss the importance of exit planning for family business owners. He shares his personal journey and the challenges he faced when trying to plan for the succession of his family business. John emphasizes the need for proactive planning and highlights the three components of exit planning: personal readiness, company readiness, and market timing. He also introduces the six-step process for exit planning, which includes goal setting, assessing financial and mental readiness, exploring exit options, valuations, and execution. Leonetti stresses the importance of starting the exit planning process early and seeking the guidance of experienced advisors. Make sure to share with others who might like this podcast! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6617088-051024
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Ep 103. Pivoting from Private to Public in Family Business
05/10/2024
Ep 103. Pivoting from Private to Public in Family Business
Episode 103 - Pivoting from Private to Public in Family Business Nisha Balwani shares her journey as a second-generation CEO in her family business, RCI Technologies on this episode of The Family Biz Show. Nisha discusses the challenges and successes of the succession process, including the importance of clear communication and transparency, the need for patience and the value of bringing in outside expertise for exit planning and wealth management as well as the significance of being part of a CEO peer group for support and guidance. The conversation covers topics such as balancing personal and professional life, lessons from books, leadership lessons from Brene Brown's Dare to Lead, the importance of work-life balance, and the CEO playbook. Make sure to share with others who might like this podcast! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to [email protected] or visit us at The Family Biz Show | Family Business Podcast With Michael Palumbos (familywealthandlegacy.com) to fill out our web form! CRN-6486683-031824
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Ep 102. From Zero To Millions; Growth in Family Business
04/17/2024
Ep 102. From Zero To Millions; Growth in Family Business
Episode 102 â From Zero To Millions; Growth in Family Business Matt McCauley* CEO of LogoBrands joins us on this episode of The Family Biz Show. He discusses his beginnings in the business, from starting in a garage to growing into a multi-million dollar company. He also doesnât shy away from talking about the challenges of working with family members and the transition from father to son in the business. Matt also talks about the importance of licensing and expanding into new product categories, the significance of maintaining company culture and core values, as well as the role of faith in his business. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6486634-031824
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Ep 101. Cobbler Nights & Continuity Plans
03/28/2024
Ep 101. Cobbler Nights & Continuity Plans
Episode 101 â Cobbler Nights & Continuity Plans Join us and guest Robin Hall President of VARC Solutions as we discussed the challenges and benefits of involving family members in the business, the importance of setting boundaries, and the process of growing the company and hiring employees. Robin also shares her insights on creating a business continuity plan, implementing dashboards and metrics, and the value of participating in business organizations like Vistage. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN- 6486551-031824
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Ep 100. Resilience & Rhythm in Rochester Family Business
03/14/2024
Ep 100. Resilience & Rhythm in Rochester Family Business
Episode 100 - Resilience & Rhythm in Rochester Family Business In this special 100th episode, Marc Iacona shares his journey in the family business, Simcona Electronics, and the evolution of the company from a distributor to a manufacturer. He discusses the challenges and growth of the business, as well as the transition from the first to the second generation. Marc also talks about the process of buying out his partners and becoming the sole owner of the company, the genesis of the Rochester Jazz Fest and how he manages both organizations. Donât miss this one and share it with all who love our Roc City! ---- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6449354-030124
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Ep 99. Letting Go to Grow Your Family Business
03/01/2024
Ep 99. Letting Go to Grow Your Family Business
Episode 99. Letting Go to Grow Your Family Business In this episode, co-owner of CosmosCorp Derrik Kassebaum shares his unique story of entering the family business, the history of it and how âletting goâ was what ultimately revolutionized his business and his life. He also highlights the significance of having a clear core purpose and values in guiding the business, the importance of communication and humility and about the learning and growth opportunities in family business, emphasizing the impact of books like 'Good to Great' and 'How the Mighty Fallâ and the development of his book âHe Will Make a Wayâ. Donât miss this inspiring episode to get an idea of how your company can make positive change every single day â starting with you! Please consider sharing this episode with other family business owners. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to [email protected] or visit us at The Family Biz Show | Family Business Podcast With Michael Palumbos (familywealthandlegacy.com) to fill out our web form! CRN-6205160-010824
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Ep 98. Adapting to Survive; How Businesses Can (and should) Utilize AI
02/15/2024
Ep 98. Adapting to Survive; How Businesses Can (and should) Utilize AI
Ep 98. Adapting to Survive; How Businesses Can (and should) Utilize AI In this episode, guest Anthony DeSimone of Youâre The Expert Now talks about the use of AI, specifically ChatGPT, in family businesses. Anthony shares his background and journey to becoming an AI expert and they discuss the importance of AI in business and how family businesses can utilize ChatGPT to improve communication and productivity. They explore various use cases for ChatGPT, such as editing emails, generating social media content, and transcribing meetings and emphasize the need for businesses to embrace AI and stay ahead of the curve. Share this episode with EVERY family business owner you know! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6205135-010824
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Ep 97. 200 Years of Sweet Treats and Survival in Family Business
01/29/2024
Ep 97. 200 Years of Sweet Treats and Survival in Family Business
Episode 97. 200 Years of Sweet Treats and Survival in Family Business In this episode, Janice Jucker of Three Brothers Bakery takes us on a fascinating journey, from the bakery's humble beginnings in Poland 200 years ago to its current status as a beloved Houston institution. She shares the inspiring story of her aunt Jenny, who saved her three brothers from the Nazis during World War II, and how these brothers later founded the bakery in Houston in 1949. We discuss the importance of understanding insurance policies and having proper coverage, as well as the need for cash reserves during a disaster. Janice shares her thoughts on the dynamics of family business succession plans, the search for retail space, and her top priorities for the next year. She highlights the importance of continuous learning and developing a strong business culture. Share this episode with those you know who might love any of these topics! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6204746-010824
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Ep 96. A Legacy in Motion; Dylanâs Journey from Agriculture to Transportation
01/12/2024
Ep 96. A Legacy in Motion; Dylanâs Journey from Agriculture to Transportation
Episode 96. A Legacy in Motion; Dylanâs Journey from Agriculture to Transportation We had the pleasure of talking to Dylan Rexing, CEO of Rexing Companies. We discussed the evolution of Dylan's family business from agriculture to transportation, the complexities of working with family, and the growth from a small team to a company with nearly 100 employees. Dylan shares his journey from reluctant bookkeeper to a CEO focused on serving his employees and the importance of hiring good people. We also explored the significance of culture, leadership development, and the use of business operating systems for growth, conflict resolution & generational transitions. Share this episode! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6050544-102523
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Ep 95. Brewing Up Success: Turning Coffee into a Family Empire
12/29/2023
Ep 95. Brewing Up Success: Turning Coffee into a Family Empire
Ep 95 - Brewing Up Success: Turning Coffee into a Family Empire In this episode of the Family Biz Show, we sat down with Lisa Smoot from San Francisco Bay Coffee. Lisa, who is a regular listener of our podcasts on her incredible daily commute, shares the incredible journey of her family's business, from a bankrupt company to a thriving $200 million enterprise. Lisa opened up about her personal experiences of entering the family business and the challenges they faced along the way, the company's strong partnership with Costco and how it has contributed to their growth and her commitment to employee development and the significance of investing in their team members' growth and well-being. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6050524-102523
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Ep 94. From Bricks to Community Engagement in a Multi-Generational Family Business
12/01/2023
Ep 94. From Bricks to Community Engagement in a Multi-Generational Family Business
Ep 94 - From Bricks to Community Engagement in a Multi-Generational Family Business On this episode of The Family Biz Show, Andy Breuer from Hueber-Breuer Construction Company. Andy shares his journey of joining the family business and the company's 151-year legacy and we discuss the importance of maintaining a good reputation, the significance of company culture, and the role of managing a construction business. Andy highlights several community-oriented projects and the company's focus on sustainability, succession planning, leadership development, community involvement, and the challenges of running a construction business in New York State. ---- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-6050488-102523
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Ep 93. The White Brothers' Recipe for Family Business Resilience
11/10/2023
Ep 93. The White Brothers' Recipe for Family Business Resilience
Ep 93 - The White Brothers' Recipe for Family Business Resilience In this episode of The Family Biz Show, we sat down to talk to twin brother owners Eric & Scott White of Denver Machine, a family business started by their great grandfather in 1910. The brothers share their journey into the business, their outside experiences, the company's growth and diversification into various industries, and the challenges they faced, including a severe recession and a lawsuit threat. The brothers also share their future priorities, the benefits of being part of a CEO roundtable group, and the importance of industry associations. Donât miss this episode and share with other family business owners who might enjoy! ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5972743-092523
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Ep 92. Reflection, Swim Lanes & Visual Hammers: The Keys to Success in Family Business Branding
10/20/2023
Ep 92. Reflection, Swim Lanes & Visual Hammers: The Keys to Success in Family Business Branding
Ep 92. Reflection, Swim Lanes & Visual Hammers: The Keys to Success in Family Business Branding In this episode of The Family Biz Show, Agency 29 owner Maureen Ballatori joins us to discuss branding and marketing in family businesses. Maureen shares her background and journey into the world of branding, emphasizing the importance of clear communication and articulating a family business's value proposition. We explore the process of helping family businesses bridge the gap between generations and the role of brand strategy in adding clarity and direction. The conversation also touches on standing out in the market, financial considerations of branding, and the services offered by Agency 29 and discuss the importance of reflection, goal-setting, and effective communication in family businesses. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5972728-092523
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Ep 91. The Power of Vulnerability & Authenticity in Family Business Leadership
10/06/2023
Ep 91. The Power of Vulnerability & Authenticity in Family Business Leadership
Ep 91- The Power of Vulnerability & Authenticity in Family Business Leadership Ben Brandstetter from Brandstetter Carroll joins us on this episode of The Family Biz Show to share his personal journey and how he joined the family business after obtaining his professional engineering license, the importance of succession planning and exit strategies for business owners, the challenges faced during the COVID-19 pandemic and the significance of vulnerability and authenticity in leadership. We also enjoyed dispelling misconceptions about family-owned businesses and the importance of celebrating successes and fostering collaboration within oneâs family business. ----- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5966688-092023
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Ep 90. Building Trust and Communication in a Family Business
09/22/2023
Ep 90. Building Trust and Communication in a Family Business
Ep 90 - Building Trust and Communication in a Family Business On this episode of the Family Biz Show, President of NetCom Inc. Johny Roumanidakis shares his journey into the family business, initially starting as an accounting intern but falling in love with the company's culture and opportunities. He discusses the history of Netcom, the lack of a formal succession plan, and the breakdown of family and non-family members in leadership roles. Johny emphasizes the importance of trust, communication, and adaptability in a family business & shares insights on decision-making, employee accountability, and the values his grandfather instilled in him. ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form!
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Ep 89. The Future is Now: Talking Next Gen Family Business Readiness
09/08/2023
Ep 89. The Future is Now: Talking Next Gen Family Business Readiness
Ep 89. The Future is Now: Talking Next Gen Family Business Readiness In this episode of The Family Biz Show, Shelley Taylor of Aspen Family Business/ABARTA joins us to discuss the importance of planning for the future of a family business, including the need for control and financial planning, the challenges of giving up control and the emotional attachment entrepreneurs have to their businesses. Shelley shares her experience of involving spouses in family business discussions and the value of seeking outside expertise, her thoughts on the importance of education and learning opportunities for the rising generations in family businesses. Listen in now! ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5868088-080823
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Ep 88. Successfully Navigating Family Business Dynamics
08/18/2023
Ep 88. Successfully Navigating Family Business Dynamics
Ep 88 - Successfully Navigating Family Business Dynamics In this episode of The Family Biz Show, Eric Slatten of ECS International joins us to talk about his journey into his family business, the importance of company culture, why itâs important to seek outside help, and how to build trust within a team. Eric also discusses the challenges his family business is facing and his strategies for overcoming them. Donât miss this one! ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5726637-060723
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Ep 87. Lessons from Brazilian Jiu-Jitsu; How to Successfully Lead a Family Business
08/04/2023
Ep 87. Lessons from Brazilian Jiu-Jitsu; How to Successfully Lead a Family Business
Ep 87. Lessons from Brazilian Jiu-Jitsu; How to Successfully Lead a Family Business In this episode of the Family Biz Show, we talk to Christi Redfearn, a member of family-owned commercial janitorial company Redlee/SCS. Christi shares her journey of joining the family business and the history of the company, the struggles she faced, such as making payroll and dealing with cash flow issues, company growth and how they expanded into new markets. She also shares her favorite family traditions and how she has taken lessons in management from practicing Jiu-Jitsu! ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5813031-071723
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Ep 86. Building The Best: How MAC Products is Revolutionizing the Welding Industry
07/21/2023
Ep 86. Building The Best: How MAC Products is Revolutionizing the Welding Industry
Ep 86. Building The Best: How MAC Products is Revolutionizing the Welding Industry In this episode of The Family Biz Show, CEO of Mac Products Eddie Russnow joins us and talks about the challenges his company has faced, including taking gambles on new products and solutions, and how they have become known for providing solutions to customers' pain points. Eddie also covers the transition of leadership within the family business, how he prepared heirs for the assets they will inherit, and the importance of company culture. Lastly, he shares his top priorities for the next 12 months, which include integrating a new acquisition and implementing a culture-wise program. ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5765579-062123
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Ep 85. Creating a Culture of Giving: The Spiritual Capital of a Family Bank
07/07/2023
Ep 85. Creating a Culture of Giving: The Spiritual Capital of a Family Bank
Ep 85. Creating a Culture of Giving: The Spiritual Capital of a Family Bank On this incredibly feel-good episode of The Family Biz Show, three-time returning guest Jay Hughes Jr. joins us to talk about his experience working with families and his passion for helping them flourish and evolve. Jay explains the idea behind the Family Bank and how it can help families manage their wealth and legacy, emphasizing the importance of growing spiritual and social capital within the family, rather than just focusing on the financial. Donât miss another one of Jayâs episodes with us, as theyâre always filled to the brim with family business wisdom that will transcend the age. OUR GUEST JAY HUGHES JR* James E. âJayâ Hughes, Jr. is a sixth-generation counselor-at-law, now retired, author and co-author of multiple books and influential articles on family governance and wealth preservation. He is renowned for facilitating multigenerational family meetings, with an emphasis on governance issues. Hughes is frequently called on to address international and domestic symposia on helping families to flourish through the growth of their human, intellectual, spiritual, social and financial capital. Through his pioneering work with families, Hughes has become the leading voice for a more enlightened, expansive approach to family office management and in turn, a mentor to countless family office executives. In 2021, the James E. Hughes, Jr. Foundation was established to honor Jay and the Hughes family lineage through educational programs and funding for advisors who are similarly called to serve families. Find out more about Mr. Hughes on or through the ------- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN5765536-062123
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Ep 84. Investing in Employees - The Key To Family Business Growth
06/23/2023
Ep 84. Investing in Employees - The Key To Family Business Growth
Ep 84. Investing in Employees - The Key To Family Business Growth On this episode of The Family Biz Show, we welcome back returning guest Joey Coleman* about his new book, "Never Lose an Employee Again," which focuses on the employee experience and the eight different phases an employee goes through. Joey discusses the importance of recognizing the emotional and mental journey of being an employee and how it is crucial to create a remarkable employee experience to have happier customers. Joey explains the eight phases of the employee journey & the need for personal and emotional connections in the workplace. Donât miss this one! --- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! CRN-5730689-060923
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Ep 83. Navigating the Complexities of Family Wealth: From Family Business to Family Office
06/16/2023
Ep 83. Navigating the Complexities of Family Wealth: From Family Business to Family Office
Ep 83. Navigating the Complexities of Family Wealth: From Family Business to Family Office On this episode of The Family Biz Show, Kirby Rosplock*, founder of Tamarind Partners, shares her journey growing up in a multi-generational family business and becoming a consultant. We covered topics such as the history of Kirby's family business, challenges faced by women in patriarchal family businesses, and planning for the future of family wealth. Kirby also discusses managing wealth and services available for families with varying net worth. Donât miss this unique episode & share with others who might enjoy! --- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! - CRN-5713295-053123 Securities offered through Osaic FA, Inc., member FINRA/SIPC. Osaic FA is separately owned and other entities and/or marketing names, products or services referenced here are independent of Osaic FA. Lincoln Financial Advisors is now Osaic FA, Inc. Any reference to Lincoln Financial within these files should be disregarded.
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Ep 82. Investing in Success; The Power of Human Capital in Family Business Sustainability
06/09/2023
Ep 82. Investing in Success; The Power of Human Capital in Family Business Sustainability
Ep 82. Investing in Success; The Power of Human Capital in Family Business Sustainability On this episode of The Family Biz Show, we talk to Dr. Jamie Weiner and discuss the challenges faced by children of successful parents, including the pressure to measure up to achievements and the importance of finding one's own path. Jamie shares stories of breaking moments that lead to personal growth and finding their own purpose that lead to their own success. Donât miss this one! --- If youâre a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to or visit us at to fill out our web form! - CRN-5668441-050423
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