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033 - Mike Luker Business Rebranding Lessons

Podiatry Legends Podcast

Release Date: 08/09/2019

345 - Top Five Books for Christmas show art 345 - Top Five Books for Christmas

Podiatry Legends Podcast

On this episode, I am joined by Carly O'Donoghue. We highlight five books that we believe everyone should own, and if you don't, they should be on your Christmas List. These books would also be perfect for team members, friends and family. Book 1: Untamed - "The only thing that was ever wrong with me was my belief that there was something wrong with me." Book 2: The Courage to Be Disliked - Book 3: Nedd Brockman Showing Up -  Book 4: The 12 Week Year - Book 5: The One Thing - If you find this video interesting, please share it with your friends, give it a thumbs up, and subscribe to...

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Jo Schapter’s journey into the world of podiatry wasn’t a straightforward one. She didn’t begin with a clear path; instead, her story unfolded in ways she never anticipated. From her beginnings in sports science to an unexpected detour into beauty and foot care, Jo's story is a testament to the power of following one's curiosity and passion.  Jo’s story is a reminder that we don’t always have to have everything figured out. Sometimes, the best journeys begin when we are willing to explore unfamiliar territories. For Jo, this exploration led to podiatry — a profession she...

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343 - Podiatry in Mauritius with Usama Anwar and Zahra Chouthy show art 343 - Podiatry in Mauritius with Usama Anwar and Zahra Chouthy

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In this episode of the Podiatry Legends Podcast, host Tyson Franklin interviews Usama Anwar and Zahra Chouthy, owners of Podiatry For All in Mauritius. They discuss their unique journey from the UK to Mauritius, highlighting the challenges and rewards of practising podiatry in a country with limited services. The conversation covers cultural insights, the importance of educating doctors and the local population about podiatry, and their personal stories and experiences, making this episode both informative and heartwarming. More detailed notes can be found on the Podiatry Legends Podcast...

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In this episode, host Tyson E. Franklin switches seats as Jonathan Small interviews him about his upcoming Podiatry Marketing Masterclass in Liverpool. Scheduled the day before the renowned Foot & Ankle Show, this hands-on workshop promises to be bigger and better than ever, building on insights gained over years of coaching and experience.   The conversation covers why effective marketing is essential for podiatrists, how marketing can bring in patients you love treating, and the dangers of relying solely on word-of-mouth. Tyson also teases exciting elements of the workshop,...

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341 - From Equine Podiatry to Podiatry for Humans with Natalie Kitchener show art 341 - From Equine Podiatry to Podiatry for Humans with Natalie Kitchener

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This episode is particularly beneficial for podiatrists considering co-ownership or seeking inspiration in their professional journey. This week, Tyson Franklin interviews Natalie Kitchener, co-owner of Feet & Motion in Horsham, West Sussex. Natalie shares her rapid journey from graduating from Brighton University in 2022 to co-owning a successful podiatry practice in 2023.  She discusses her unique path into podiatry from equine podiatry, her mentorship experiences, and the advantages of being a mature student. The conversation covers the growth of Natalie's clinic, the benefits...

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340 - SEO Secrets for Podiatrists with Copywriter Rachel Bray show art 340 - SEO Secrets for Podiatrists with Copywriter Rachel Bray

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In the competitive world of podiatry, having a well-designed website isn't enough. To truly stand out and attract the right patients, podiatrists must understand the power of Search Engine Optimisation (SEO) and regularly update their website content. In this episode, Tyson E Franklin talks with professional copywriter Rachel Bray to explore how podiatrists can improve their online presence and become more SEO-savvy. We discuss: Why regular website updates are crucial. The importance of targeted content. How SEO and content writing go hand in hand.  The difference between...

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339 - Building a Disaster Folder: Essential Preparation for Business Owners show art 339 - Building a Disaster Folder: Essential Preparation for Business Owners

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In this solo episode of the Podiatry Legends Podcast, Tyson Franklin highlights the often-overlooked necessity of creating a disaster folder for businesses. He discusses the importance of having a detailed plan for potential disasters, emphasising the need for team members to know their roles and procedures in various crisis scenarios. From natural disasters to technical failures and unexpected staff issues, Tyson provides extensive examples and practical advice to ensure businesses are well-prepared for any unforeseen events. He also shares his personal experiences and additional tips on...

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338 - Shaping the Future of Podiatry with Kyle Richardson show art 338 - Shaping the Future of Podiatry with Kyle Richardson

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In this episode, Tyson E Franklin sits down with Kyle Richardson, a leading podiatrist in Cairns, Queensland, and owner of FNQ Podiatry & Orthotics. Kyle shares his journey from a passionate young athlete with a keen interest in health and biomechanics to a successful podiatrist managing a thriving practice. They discuss the evolution of the podiatry profession, the challenges and rewards of working in regional areas, and Kyle’s dedication to elevating the next generation of podiatrists. Kyle emphasises the need for new graduates to seek quality mentorship, be curious, and work hard to...

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337 - The Worthy Rival with Richard Chasen show art 337 - The Worthy Rival with Richard Chasen

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In this episode of the Podiatry Legends Podcast, host Tyson E Franklin speaks with recurring guest Richard Chasen from the Lower Limb Clinic in Melbourne. They explore the importance of viewing fellow podiatrists as 'worthy rivals' rather than competitors, emphasising collaboration and mutual support within the profession. The discussion touches on the necessity of sharing knowledge and resources, mentoring, and creating a positive environment both in-person and online for the advancement of podiatry. They also highlight practical strategies such as making small gestures to enhance patient...

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336 - Dave James is An Irritatingly Good Speaker show art 336 - Dave James is An Irritatingly Good Speaker

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On this episode of the Podiatry Legends Podcast, podcast host Tyson E Franklin talks with UK podiatrist and irritatingly good speaker Dave James to explore the art of authentic public speaking and effective communication for healthcare professionals. Dave shares his personal journey, highlights the emotional impact of storytelling, and offers practical tips on connecting with your audience while staying true to oneself. They discuss the power of feedback, presentation adaptability, and storytelling's significance in building meaningful connections with patients.  Whether you're an...

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More Episodes

Mike Luker graduated from Cardiff Metropolitan University in Wales, and after initially working in Indonesia he moved to Australia. He is now based on the Gold Coast, Queensland and is the co-owner of Ace Health Centre

On this episode, we discuss why and how Mike took over a local Physiotherapy clinic, added podiatry as a service and rebranded it as Ace Health Centre. 

We also discuss:

  • Why there's no business security if you do not have a lease
  • Leasing premises is riskier, but there's also security
  • Lessons learnt taking over an existing practice, and pitfalls to avoid - Don't rebrand too early 
  • The importance of reconnecting with old patients and getting them back in the door
  • Internal marketing is cheaper than external marketing
  • The benefits of using a graphics design team and why you need to be communicating with them regularly
  • Why you should work towards creating three streams of income
  • Launching his product line through Ace Healthcare 
    • INVISIBLE GEL INSOLES
    • 30% UREA COCONUT MOISTURISER 
  • The benefits of adding retail as an income stream and how it quickly adds people to your database. 

Final Tip

Take risks and don't be scared of sticky situations. Ask yourself, 'what's the worst that can happen'? 

If you have any questions about this podcast episode, please email me at [email protected], or you can connect with Mike Luker at Ace Health Centre.

If you enjoyed this episode you might also enjoy:

It's No Secret with Dr T. episode Create A Disaster Folder

003 - Dr Peter Wishnie Goals & Practice Management 

One-On-One Coaching & Mentoring

The fastest and most efficient way to grow your podiatry business is by using a business coach or mentor. There are many coaching programs currently available, but in my opinion, most are beige and non-specific. Please email me and let's see where I can you.  

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If you'd like more marketing and management tips for your podiatry business check out my other podcast; It's No Secret with Dr T.

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