CarlGould-#70secondCEO-Your Customers Love You BUT not in the Way You Think-Part 1
Release Date: 01/28/2020
Carl-Gould-#70secondCEO-Winter Is Not the Time to Discount
Carl Gould #70secondCEO
Winter Is Not the Time to Discount Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. There are two categories you fall into as a provider. You are either number one or you are invisible. There is no in-between in winter. What a lot of you are doing is you are using what I would call fall or autumn pricing strategies. You are discounting, major no-no in winter. Not discounting, okay? You don't want a discount. You have promotions and you can have tiers of pricing. You don't want a discount. Here's...
info_outline
Carl-Gould-#70secondCEO-Customers Must See Your Commitment
Carl Gould #70secondCEO
Customers Must See Your Commitment Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. What we wanna do is we wanna understand consumer preferences so we can match what we do to how they buy. Because it'll, now, and here's one of the areas your consumers can sniff you out. So I've had a few one-on-one conversations with a number of you yesterday, and I can sniff you guys out, right? They're so easy to find, and consumers can sniff you out as well. They can tell are you running your business from convenience or...
info_outline
Carl-Gould-#70secondCEO-Winter Cycles Favor the Experts
Carl Gould #70secondCEO
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. Winter, we all seek out authority and we listen to them and we listen to everything they do and we ignore every other red flag because they're an authority and we beg for it during winter. So do consumers. So we want to run our businesses knowing that we can understand that what people are looking for in leadership, got to be authentic, right? Technology has educated consumers to the point that they can smell bullshit a mile away, right? If you're not really...
info_outline
Carl-Gould-#70secondCEO-Find Money in Your Blindspot
Carl Gould #70secondCEO
Blind Spots: Where Your Business Leaks the Most Money Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results. Results people sometimes struggle with their system’s people. Relationship people sometimes struggle with the detail’s people. Now again, I’m pretty sure this doesn’t happen in any of your businesses, but again you have heard a rumor this can saddle some other companies. Ok, and so, we want to be aware that we’re not saying we’re not in the camp of work on your weaknesses all day long so you can become a...
info_outline
Carl-Gould-#70secondCEO-It’s Not About Millennials or Gen Z—It’s About Commitment
Carl Gould #70secondCEO
It’s Not About Millennials or Gen Z—It’s About Commitment Hi everyone. Carl Gould here with your #70secondCEO. Just a little over a one -minute investment every day for a lifetime of results. No employee is bigger than the business, right? And think about this for a moment. You know, when you hear people talk about hiring and getting good talent, they say, well, millennials are so entitled and Gen Zers, they don't even come to work, right? They've never made a mistake. They've never showed up, right? But think about it. How many employees do you have? 10? 20? How many of you...
info_outline
Carl Gould-#70secondCEO-Getting Past the Gatekeeper The Owner Always Answers
Carl Gould #70secondCEO
Getting Past the Gatekeeper: The Owner Always Answers Hi everyone, Carl Gould here with your #70secondCEO. So hard to get through the gatekeeper. Who's not there? The employees? Who is there? You are. I said you want to find the owner? Just call off-peak hours. Because the phone probably rings to them anyway. Because no one else will own it and they don't want to miss a sale. I said the owners are easy to find. It's the employees that are harder to find. So we need to get past that. Never was there a better example than when Elon Musk bought Twitter. On the day that Elon Musk...
info_outline
Carl-Gould-#70secondCEO-The Real Difference Between Owners and Employees
Carl Gould #70secondCEO
The Real Difference Between Owners and Employees Hi Everyone, Carl Gould here, your #70secondCEO, just over a minute of investment per day for a lifetime of results. So, a main question we’ll ask an owner is, ‘What keeps you up at night?’ Oh my God, and the list is like this long! You know when we ask your team, ‘What keeps you up at night?’ You know what the number one answer is? ‘I sleep fine.’ Seriously, they’re like, ‘What keeps me up at night?’ Nothing, I don’t know, what are you talking about? ‘Well, I got kids, you mean that?’ No, I mean what keeps you...
info_outline
Carl Gould - #70secondCEO - Find the Weak Link in Your Business Chain
Carl Gould #70secondCEO
Find the Weak Link in Your Business Chain Hi Everyone, Carl Gould here with your #70secondCEO just over a one minute investment each day for a lifetime of results. Here we go, let’s talk about your operations. To what degree are your operations running like a finely tuned machine? Give yourself a score, one being, ‘it’s a train wreck!’ And 10 being, a ‘finely tuned machine.’ I want to hear about that. Now, you are only as good as the worst part of your process so you can only move as fast as the toughest constraint in your business. So, take a moment, write down: What is the...
info_outline
Carl Gould-#70SecondCEO- Muddy Fish or Clean Fish: Understanding Your Business Style
Carl Gould #70secondCEO
Your Business Style: The Muddy Fish vs. The Clean Fish Muddy Fish or Clean Fish: Understanding Your Business Style Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. Our topic today is - Are you a Muddy Fish or are you a Clean Fish? I wonder. So, a muddy fish. Are you the kind of person that is fast-paced and outgoing? You're not very detail-oriented. You’re results-driven. You like things new, trendy, flashy. You tend to be on the business development and visionary side of the...
info_outline
Carl-Gould-#70secondCEO-The Leader Is Always on the Hook
Carl Gould #70secondCEO
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. There's a difference between responsibility and authority. You will delegate authority, but never responsibility, right? At the end of the day, you're still in charge of your team. Your team screws up a year from now, it's on you. Now, authority is, okay Dan, I give you the authority to make this decision. You bring us to this point in the project and so-and-so will take over from there, so-and-so will take over from there. But the result or the achievement...
info_outlineHow can you be 10% smarter? First of all, listen to this podcast! A quick daily hit with Carl Gould to achieve a lifetime of results. #70secondCEO your micro-podcast...GO!
Read full transcript:
Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results.
10% smarter, how do we play the game 10% smarter? We talked about being 10% better last time, now were talking about how do we get 10% smarter this time? Now, think about this for a second, I asked you a question before, I want you to consider it again. If you were to increase your pricing to your to your customers, your existing customers by 1%, just 1%. How many of your customers would leave you, if you charged them 1% more? They would say, that’s enough, I was willing to buy at that price but 1% more forget it! I’m out of here. If the answer is that most of your customers, if not all of your customers would stay with you, that’s really good news. Because that means your customers love you but not in the way that you might think. They don’t love you for your product. Whoa whoa Carl, we’re a product company, how can they not love me for the product? Well, here’s the deal, whether your a product company, a service company, whether you’re an idea company, whatever you provide, ok, they can get that somewhere else most likely, right. You think you’re unique, let me tell you after working in 35 countries, believe me, there is somebody out there doing what you do equally as well if not better, and cheaper and is about to automate it and come after you. I’m telling you, you are not the best at what you do for your product.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.