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086 - Shaun Bergin & George Koutsioufitis Creating A Fun, Professional Business Culture

Podiatry Legends Podcast

Release Date: 06/09/2020

352 - Our Profession Must Embrace Innovation with Cath Hughes from Curacorn show art 352 - Our Profession Must Embrace Innovation with Cath Hughes from Curacorn

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, Tyson E. Franklin talks with Cath Hughes, a pioneering podiatrist who has spent decades at the forefront of foot care innovation. From her work with diabetic patients to revolutionising treatments with , Cath’s experience spans both the clinical and sports worlds. With a career that includes eight seasons treating professional footballers in the UK at the premiership level, she shares her unique insights into advancing podiatric care. We delve into her groundbreaking injectable treatments, discuss the challenges of integrating innovation...

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351 - The Infinite Game by Simon Sinek (Book Review) show art 351 - The Infinite Game by Simon Sinek (Book Review)

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, Tyson Franklin and Richard Chasen discuss Simon Sinek's book 'The Infinite Game.' The book emphasises the importance of long-term thinking in business and life, contrasting finite games like soccer, which have clear rules and endpoints, with infinite games like business, where success is continuous and legacy-building. Through stories and examples, they highlight Sinek's key ideas, such as the importance of having a just cause, building trusting teams, and maintaining ethical standards. They discuss relevant comparisons, including Apple vs....

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350 - Quit If You're Not Happy Where You Work show art 350 - Quit If You're Not Happy Where You Work

Podiatry Legends Podcast

In this solo episode of the Podiatry Legends Podcast, host Tyson E Franklin discusses why podiatrists, especially new graduates, often feel disillusioned with their jobs. Tyson shares an analogy to highlight the frustration of unfulfilled promises and addresses employer dishonesty about job expectations. He provides insights and solutions on how to create a more transparent and fulfilling work environment, encouraging podiatrists to address their concerns and seek better opportunities if necessary.  For additional show notes, please visit the .  If you have any questions about...

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349 - Finding the Right Fit: My Hiring Philosophy with Dr Patrick McEneaney show art 349 - Finding the Right Fit: My Hiring Philosophy with Dr Patrick McEneaney

Podiatry Legends Podcast

This week, I’m joined by Dr. Patrick McEneaney for his sixth appearance on the Podiatry Legends Podcast! Patrick, the owner of Northern Illinois Foot and Ankle Specialists, has expanded his practice from two clinics to 16 (soon to be 17 if not already) and shares the secrets behind his growth. We talk about integrating new clinics, building a strong team culture, and why investing in staff is the key to long-term success. Plus, we compare podiatry practices in the United States and Australia. Not an episode to be missed.  For additional show notes, please visit the .  If...

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348 - Transforming Chaos Into Calm with Sarah Clark show art 348 - Transforming Chaos Into Calm with Sarah Clark

Podiatry Legends Podcast

Discover how to transform your practice from chaotic to calm in this insightful episode of the Podiatry Legends Podcast. Tyson E. Franklin sits down with Sarah Clark of , an expert in optimising healthcare practices through her "Four P's to Success" framework—People, Patients, Paperwork, and Processes. Whether you're looking to improve patient experiences, streamline operations, or elevate your practice management, this episode is packed with actionable tips to help podiatrists and other healthcare providers enhance efficiency and satisfaction. Don’t miss these strategies to take your...

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347 - The Foot and Ankle Show with Tony Gavin show art 347 - The Foot and Ankle Show with Tony Gavin

Podiatry Legends Podcast

I welcome Tony Gavin back to the Podiatry Legends Podcast to discuss the evolution of the Foot & Ankle Show. Tony reveals how his diverse background, including his time as a salsa dance promoter, inspired him to create a unique conference experience for podiatrists. With over five years of growth, the event now attracts global professionals to share knowledge, network, and inspire one another. Tony shares the behind-the-scenes changes that have made the Foot & Ankle Show a standout event in the podiatry industry, from expanding workshop offerings to refining the conference...

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346 - Podiatry in Malta with Joe Sciortino show art 346 - Podiatry in Malta with Joe Sciortino

Podiatry Legends Podcast

In today’s episode, I’m thrilled to welcome back Joe Sciortino, a Maltese podiatrist, to discuss the state of podiatry in Malta and his career journey from Malta to the UK and back to Malta.  If you’re curious about podiatry abroad, this episode is packed with insights. Podiatry in Malta has evolved over the years. Once only known for providing routine foot care, it is rapidly becoming recognised for its broader scope, including expertise in musculoskeletal conditions, sports medicine, and advanced technologies. Joe shares how he’s helping change this perception. More detailed...

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345 - Top Five Books for Christmas show art 345 - Top Five Books for Christmas

Podiatry Legends Podcast

On this episode, I am joined by Carly O'Donoghue. We highlight five books that we believe everyone should own, and if you don't, they should be on your Christmas List. These books would also be perfect for team members, friends and family. Book 1: Untamed - "The only thing that was ever wrong with me was my belief that there was something wrong with me." Book 2: The Courage to Be Disliked - Book 3: Nedd Brockman Showing Up -  Book 4: The 12 Week Year - Book 5: The One Thing - If you find this video interesting, please share it with your friends, give it a thumbs up, and subscribe to...

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344 - Jo Shapter Unknowingly Inspiring Others show art 344 - Jo Shapter Unknowingly Inspiring Others

Podiatry Legends Podcast

Jo Schapter’s journey into the world of podiatry wasn’t a straightforward one. She didn’t begin with a clear path; instead, her story unfolded in ways she never anticipated. From her beginnings in sports science to an unexpected detour into beauty and foot care, Jo's story is a testament to the power of following one's curiosity and passion.  Jo’s story is a reminder that we don’t always have to have everything figured out. Sometimes, the best journeys begin when we are willing to explore unfamiliar territories. For Jo, this exploration led to podiatry — a profession she...

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343 - Podiatry in Mauritius with Usama Anwar and Zahra Chouthy show art 343 - Podiatry in Mauritius with Usama Anwar and Zahra Chouthy

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, host Tyson Franklin interviews Usama Anwar and Zahra Chouthy, owners of Podiatry For All in Mauritius. They discuss their unique journey from the UK to Mauritius, highlighting the challenges and rewards of practising podiatry in a country with limited services. The conversation covers cultural insights, the importance of educating doctors and the local population about podiatry, and their personal stories and experiences, making this episode both informative and heartwarming. More detailed notes can be found on the Podiatry Legends Podcast...

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More Episodes

Shaun Bergin and George Koutsioufitis are the owners of Fairfield Podiatry in Victoria, Australia, and they have created a podiatry business overflowing with professionalism, fun and a business culture that would make many podiatrists envious.

I first noticed they were different when I came across their website, and from that point, I knew I had to have them as guests on this podcast. 

Today we discuss:

  • How and why they develop a friendly website, unlike many other podiatry websites.
  • The importance of making sure their website was a representation of who they were. Boring was not an option.
  • Partnerships
    • Why George thought Shaun was going to be the right business partner.
      • He acted like a business owner before he became the business owner. 
      • Sharing the same values
      • Having the right work ethic
  • Being part of the International Medical Team at the 2004 Olympics in Athens
  • What to look for when you’re employing someone else.
    • They've got to be there right fit.
    • Part-time employees are never 100% invest because their mind is in more than one place.
    • Don't try and fill a void with anyone; you're best to plan ahead 
  • BusinessLessons
    • Things take much longer to implement than expected.  
    • It much harder to get the team on the same page as you when changes a made.
  • The power of spending time together as a team and telling stories. 

Final Tips

  1. Explore the different options and pathways available to you when you graduate. Work out what you like and works for you; this will keep you in the profession.
  2. There are still a few too many podiatrists that don’t look outside the box, and they make the profession boring and not that great for new graduates to work with.
  3. You need to think outside the box and make your work interesting and expose yourself to as many areas as you can in podiatry so you can think laterally.
  4. You need professional and personal development. Ask yourself, why do you want to be a good podiatrist? You may find out podiatry is not for you and you should be doing something else. 

If you have any questions after listening to this episode, please send me an email at [email protected]

Facebook Page & Group

Facebook Page: Podiatry Legends Podcast - This is where I post each podcast episode and information regarding podiatry events around the world.

Facebook Group: Podiatry Business Owners Club - This is for podiatry business owners, and where I add my business and marketing videos. 

Podiatry Business Coaching & Mentoring

If you want to own and operate a Thriving Podiatry Business, you've got to work on four specific areas of your business. 

  • Marketing - You need to have a proper, well thought out strategy
  • Systems - You need systems that will support both your marketing and your team.
  • Team - You need to develop a culture that makes your life easier, not harder
  • Diary - This is the backbone. Your diary needs to be structured in a way that maximises patient number per day and in turn, will increase your daily profits. 

Thinking you can just work on one part or maybe two out of four areas and still do well is no longer good enough, you must develop all four pieces of the business puzzle.

If you want to join one of my upcoming Group Coaching Programs or discuss one-on-one Business Coaching & Mentoring, please email me at [email protected], and we can set up a Zoom Call and have a quick chat and see where I can help.  

Newsletter & Events 

Please sign up for my NEWSLETTER if you'd like to know more about upcoming EVENTS, I promise not to spam you with daily emails telling you how great I am.

My Book

It's No Secret There's Money In Podiatry. In Australia, you can order directly from my website, but if you live overseas, I would suggest Amazon or the Book Depository.

Tell Your Podiatry Friends

If you enjoy listening to Podiatry Legends, please tell all your podiatry friends, and please feel free to leave a REVIEW on iTunes, or wherever you like to listen to podcasts. 

If you enjoyed this episode you might also enjoy:

Episode 40 - Dr Michael Graham The Entrepreneurial Podiatrist