Ep 119 – CSAA Insurance Group Claims Homeowners Operations Process Manager, Dr. Theresa Young
Release Date: 03/19/2021
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FNO: InsureTech
On this episode, host Rob Beller welcomes Sara Phillips from Great American Insurance Group to discuss her pivotal role in new revenue, strategic acquisitions, and partnerships. Sara delves into how the organization maintains a federated model with 36 divisions, each operating with significant autonomy, while integrating innovative insuretech solutions to drive growth. This episode offers unique insights into navigating strategic investments and partnerships within the insurance industry and beyond. Key Highlights Sara Phillips explains her diverse role involving new revenue streams,...
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FNO: InsureTech
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FNO: InsureTech
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FNO: InsureTech
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FNO: InsureTech
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FNO: InsureTech
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FNO: InsureTech
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Ep 265: Beyond the Finish Line: Olympic Passion and Insurance Parallels with Rob and Lee
FNO: InsureTech
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FNO: InsureTech
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Ep 263: Redefining Restoration: Albi’s Approach to Efficient Claims Management (feat. Alex Duta, Albi)
FNO: InsureTech
In this episode of FNO: InsureTech Podcast, we welcome Alex Duta, founder and CEO of Albi, a groundbreaking workflow management tool for damage restoration contractors. Alex dives deep into the inefficiencies plaguing the restoration industry and how Albi leverages technology to streamline processes, reduce administrative burdens, and foster greater transparency between contractors and insurers. Whether you’re a restoration contractor, insurance professional, or tech enthusiast, this episode offers valuable insights into revolutionizing property claims management. Key Highlights ...
info_outlineOn this episode of FNO: InsureTech we talk with Dr. Theresa Young, Claims Homeowners Operations Process Manager at CSAA Insurance Group, a AAA Insurer (CSAA).
As a former guest on our podcast, featured on our Bonus Episode featuring the Elevate 2020 Conference, Dr. Theresa Young returns to the podcast for her first formal episode! As a leader in her organization, Theresa has a very unique and opportunistic perspective on claims, which has allowed her to innovate and evolve the claims process at CSAA.
Join Theresa, Rob, and Lee as they discuss: being progressive in homeowners claims, the continual process of innovating claims processes, the pursuit of straight-through processing; “artisans” and approaching claims as an art; and more.