Trust for Operations Managers: Replacing Assumptions with Transparency to Strengthen Team Engagement with Joe Johnson #42
Release Date: 06/30/2021
Manufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business,...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It comes down to brain science, communication skills, and how leaders show up under pressure. In this episode, guest Falisha Karpati shares insights on manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, it often feels like nothing matters more than performance. Leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But performance alone rarely drives real career growth. If you want to advance in manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders. In this episode, Kathy shares insights on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Strong manufacturing leadership isn’t just about process improvement or hitting production targets. It’s about how we show up for people on the shop floor. And real leadership growth often starts with leaning into discomfort. In this episode, Reggie Davis, founder of UpLift...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Are you leading like a thermometer or a thermostat? If you find yourself reacting to problems instead of setting the tone for your team, you may be acting like a thermometer. With the right mindset, you can become a thermostatic leader who creates stability, clarity, and accountability on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! If you want to change your results, you need to change your approach. In this episode, Maggie Harlow, co-owner of Signarama Downtown in Louisville, Kentucky, shares insights on manufacturing leadership, problem-solving, and employee engagement for Operations Managers, Production...
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- Hey, I have something to tell you, but don’t tell anyone!
- That makes me question whether I can trust you moving forward.
- Joe Johnson introduction
- Being Mindful of your Actions in what you Say and Do.
- Letting someone know of what’s to come.
- Why share it?
- Why now? What will be gained?
- What are the risks and burdens you put on others by sharing what you know?
- Transparency and truthfulness vs. letting the cat out of the bag.
- Who is it about? You OR them?
- Keeping those lips sealed
- When do you have the license to share information?
- That’s for those that need to know – and you’re not one of them. Kind? Perhaps more than you know.
- We lean in and want to be friends, but now it’s a burden to contain it within
- Respect for each other in honoring known information.
- Confiding in others can result in feeding the rumor mill.
- A serious risk in eroding trust
- Hey! Why don’t you tell me? Here’s why… and thanks for sparing me the angst.
- When we’re in the know, sometimes our Pride wants others to know we’re in the know.
- When you forget you’re operating with ‘confidential’ information you are compromising everything
- Leaders take the burden!
- What are the motivations for sharing?
- Mindfulness advice on when/what to share.
- What’s to be Gained vs. what’s the Risk.
- Considering the impact on trust
- Is there a back door to ‘your safe’?
- Check your Pride.
- Keeping front of mind and what’s important.
- Self-awareness: being empathetic, authentic, and just smile
- It’s a battle of the mind – is it really about “the people”?
- Mastered it or learned from it. A dose of humility.
- How do you build trust if you can’t share the message?