Ep 51. Strategic Internal Communications: How to go from chaos to calm
Communication Strategy That Works podcast
Release Date: 12/02/2021
Communication Strategy That Works podcast
As someone who started life in Corporate Communications for a famous American credit card brand, I lived through the pain of Internal Communications as posters and internal launches through to a strategic function. Comms under Corporate Comms, but got moved to HR and back again, even 25 years ago. Reflecting on these complexities and inspired by Jenny Field’s insightful "Chaos to Calm" model, and the podcast where we spoke about this, I delve into the strategic role of internal communication and its optimal positioning within a business. So, let's dive in! Liked Listening...
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info_outlineI am thrilled to have Jenni Field on the podcast, especially as it's the podcast's birthday month! I usually talk about external communication. But, today I wanted to open up the conversation around internal communication as a strategic function within your businesses. And Jenni Field has worked in communications for almost 20 years, and she now specialises in helping teams and leaders use communication to take people and organisations from chaos to calm. She helps business leaders understand how to get teams to work better and work more efficiently with a focus on internal communications.
We cover a lot in this 'Deep Dive' episode! you'll learn;
- when is the best time to think about internal communication support as part of your team
- where it sits in a growing business
- how to recognise 'chaos' in your business
- what soft skills to look for in a great internal communicator
- what's changing/has changed in internal communications post-pandemic
Let's dive in!
Links mentioned in this episode:
Jenni's book: https://redefiningcomms.com/influential-internal-communication-book-jenni-field/
The Field Model podcast episode: https://podcasts.apple.com/gb/podcast/chaos-to-calm-the-field-model-s1-e7/id1588233391?i=1000541284904
Podcast: https://redefiningcomms.com/podcast-redefining-communications-with-jenni-field/
Get my strategic download bundle of templates HERE: https://bit.ly/CTW_Resources