Accountability for Operations Managers: Applying the Four Characteristics That Build Stronger Teams and Better Results with John Raymer #61
Release Date: 03/23/2022
Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. If you have questions regarding workforce development in manufacturing operations in North America, email me at and we will propose it in the project scope of research. Why are manufacturing organizations struggling to recruit and retain great people? Let’s find out together! Manufacturing...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Vickie Lanthier author of High Agency Human: Navigate Adversity and Live Big and former military leader with four deployments shares practical strategies for building personal agency in high-pressure environments like manufacturing. Drawing...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, most leaders don’t struggle because they lack technical knowledge. They struggle because they’re not connecting with their teams. When skill gaps widen, labor shortages grow, and hiring challenges persist, it’s rarely an operations problem. It’s...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business,...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It comes down to brain science, communication skills, and how leaders show up under pressure. In this episode, guest Falisha Karpati shares insights on manufacturing...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, it often feels like nothing matters more than performance. Leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But performance alone rarely drives real career growth. If you want to advance in manufacturing...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders. In this episode, Kathy shares insights on...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Strong manufacturing leadership isn’t just about process improvement or hitting production targets. It’s about how we show up for people on the shop floor. And real leadership growth often starts with leaning into discomfort. In this episode, Reggie Davis, founder of UpLift...
info_outlineWelcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.
Now, let’s jump in!
Welcome to part two with John Raymer, a longtime manufacturing leader who now helps others revitalize their leadership and careers.
In this episode, John dives into integrity, empathy, and challenge, and how Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors can strengthen these traits to improve manufacturing leadership, communication skills, and team morale.
We talk about why integrity builds trust, how empathy shapes authentic leadership, and why leaders must invite honest feedback. John also shares practical insights on growth mindset, accountability, and how showing genuine care directly impacts engagement, efficiency, and performance on the shop floor.
12:18 – To be effective, invest in your relationships with people
18:17 – You never know what trials other people are going through
19:40 – Even if you do care, your empathy might not always show up through your behavior
23:00 – The final characteristic of great leaders is “challenge”
24:00 – Leaders who act tired, defeated, or like they’re not fully on board aren’t inspiring
24:39 – If employees don’t feel engaged or challenged, they will not step up in their role