loader from loading.io

Ep 79: Nick chats with Tim & Jane from Aloha Surf Manly - Coaching Conversations

The Upperlimits Show

Release Date: 09/14/2022

Ep.126: Jemma Kennedy: Hillview Business Services - Transforming Industry and Compliance Standards show art Ep.126: Jemma Kennedy: Hillview Business Services - Transforming Industry and Compliance Standards

The Upperlimits Show

On this episode of The Upperlimits Show, CEO Nick Psaila and guest star Jemma Kennedy, owner and CEO of Hillview Business Services converse about her journey from working in FIFO to starting her own business. Gemma shares how her experience in remote site management led her to establish a business dedicated to transforming industry and compliance standards. We'll discuss the ins and outs of ISO certification, why it's crucial for business credibility and growth, and how Gemma's team helps companies streamline operations for long-term success. Whether you're a business owner, an aspiring...

info_outline
Ep.125: James Russell: Tradie VA - Masters at Customer Care, Service Technicians, and Analytics Specialists show art Ep.125: James Russell: Tradie VA - Masters at Customer Care, Service Technicians, and Analytics Specialists

The Upperlimits Show

On this episode of The Upperlimits Show, CEO Nick Psaila and guest star James Russell, owner and CEO of Tradie VA converse about streamlining business operations and empowering trades and construction entrepreneurs. Tradie VA are experts in optimizing workflows for trades, discusses their innovative approach to offloading tasks and creating efficient processes. They emphasise the importance of clarity and trust in delegating responsibilities, using AI and video processes to simplify training and operations manuals. The goal is to free up business owners from daily operational burdens and...

info_outline
Ep.124: Beware of the INCENDIARY State of the Building Industry! Take Action Now to Make Sure your Safe from Liquidation. show art Ep.124: Beware of the INCENDIARY State of the Building Industry! Take Action Now to Make Sure your Safe from Liquidation.

The Upperlimits Show

The building and construction industry has turned into an explosive area for businesses. How can you navigate this minefield and prepare for the worst so it does not happen? In this episode of the Upper Limits Show, host Nick Psaila delves into the alarming state of the building industry, offering crucial insights and strategies for entrepreneurs facing challenging times.  Through anecdotes and expert advice, he emphasises the importance of knowing your numbers, planning ahead, and building a solid support network of professionals to navigate potential crises. The 3 Key Learnings: Know...

info_outline
Ep.123: Tackle the Status Quo with EXPLOSIVE Growth in your Business! Think Smarter and Accelerate your Business in 2024. show art Ep.123: Tackle the Status Quo with EXPLOSIVE Growth in your Business! Think Smarter and Accelerate your Business in 2024.

The Upperlimits Show

Tired of the status quo, of making just enough to get by, and moving at a glacial pace toward your goals? How can you unlock explosive growth in you and your business? How can you take things to the next level in 2024? In this episode of The Upper Limits Show, Nick & Chris delve into the power of "Thinking Smarter".  Revolutionize your results and explode your success. This is a roadmap to transforming your approach to growth, with insights on how technology and big thinking can redefine what's possible. The 3 key learnings: The reality that rapid growth is attainable and within your...

info_outline
Ep 122: Quit Firefighting in Your Business - Our 3-Step Process to Overcoming Overwhelm! show art Ep 122: Quit Firefighting in Your Business - Our 3-Step Process to Overcoming Overwhelm!

The Upperlimits Show

Ever feel like a firefighter battling daily blazes in your business?  Only thing missing is the helmet and hose! Whether it's operational chaos, staff issues, customer dramas or even challenges on the home front, business can seem overwhelming and affect you deeply. Business can be a battlefield, but armed with truth, common ground, and your values, you can succeed.   How can we put out these fires?  Or at least mitigate or plan for them? Identify the Situation: Uncover the truth behind the flames. Establish Protocols:  Clear communication Know Your Triggers: ...

info_outline
Ep 121: Think Like a Franchise - What Factors to Consider to Scale the Smart Way. show art Ep 121: Think Like a Franchise - What Factors to Consider to Scale the Smart Way.

The Upperlimits Show

Ever thought about franchising as a way to achieve your business goals?   Or is it possible to factor similar strategies into your business … without the hefty service fees? If so – what should you implement into your growing business? In Episode 5 of The Upper Limits Show, unpack the incredible journey of Jim Penman and the Jim's Group franchising powerhouse. What do they provide and how may it no longer be a “sure thing”? What you will learn in this episode? 1️. Craft killer lead generation funnels. 2️. Build a dream team, inside and out. 3️. Delivering on the client...

info_outline
Ep 120: Reshaping your Thoughts to Reshape your Life! Start using the S.O.S Model today. show art Ep 120: Reshaping your Thoughts to Reshape your Life! Start using the S.O.S Model today.

The Upperlimits Show

Ready to break free from the "Ready Shoot Aim" cycle? To explore the profound impact of reactive thinking on your life, business, and family? How can you preserve your sanity amidst negativity and emerge stronger? Nick & Chris guide you through proactive decision-making strategies, unveiling the transformative power of mindset shifts. In this episode, dive into the Thought-Feeling-State connection with insights from Dr. Joe Dispenza's "Breaking the Habit of Being Yourself." Ready to revolutionize your business approach? Join us on The Upper Limits Show for actionable steps that reshape...

info_outline
Ep 119: Breaking FREE of the Daily Grind - Find your ULTIMATE Efficiency show art Ep 119: Breaking FREE of the Daily Grind - Find your ULTIMATE Efficiency

The Upperlimits Show

Ready to break free from the daily grind and discover the sweet spot of efficiency? This episode of The UpperLimits Show is your backstage pass to liberating yourself from the non-vital business stuff you contend with daily. Are you spending more time at the post office than making impactful decisions? Do you catch yourself doing tasks that make you wonder, Is this really necessary? It's time for a reality check! How much are those seemingly necessary" tasks really costing you? It’s more than you think. Join us as we decode the non-critical versus critical aspects of your...

info_outline
Ep 118: Nick chats with entrepreneur & business owner Alannah Ghosn show art Ep 118: Nick chats with entrepreneur & business owner Alannah Ghosn

The Upperlimits Show

What does a 21-year-old university student and a far-away group of human trafficking survivors have in common?... and how can a pair of earrings tell a tale of immense courage? In the latest episode of The Upper Limits Show, we dive deep into the world of resilience and entrepreneurship, adversity and success. Our guest, Alannah Ghosn, shares her journey with health issues and how it inspired her to make a difference. Learn what drove her to start her own business, and what challenges she faced along the way? Alannah is on a unique mission… and her story reveals how you can thrive in the...

info_outline
Introduction to The Upperlimits Show show art Introduction to The Upperlimits Show

The Upperlimits Show

What does it take to go from “Good”…. to “Great”? If you’re driven to achieve more, seeking practical tools and strategies to elevate both yourself and your business ... you're in good company here. This is episode one, ground zero of "The Upper Limits Show”, and in it we outline what we’re about and how we’ll deliver. We’re on a journey that leads to becoming not only a better businessperson but more importantly … a fulfilled individual, ready to push for those upper limits? Join us on The Upper Limits Show and let's embark on this exciting journey together. You’ll...

info_outline
 
More Episodes

EPISODE IN BRIEF

There’s nothing like a real-life success story for business inspo and today’s podcast will give you a real insight into how Tim and Jane from Aloha Surf, Manly have sold ‘natural endorphins’ for over 30 years.

They are frank and honest about their challenges – and the way they have kept the passion over three decades – as a couple and as a business partnership.

There’s a lot to take away in today’s revealing episode of Coaching Conversations….

Time Code/Show Notes

0.26  Intro: Business coach expert Nick Psaila introduces Tim and Jane from Aloha Surf

1.55  Why do you do what YOU do? Tim talks about getting into the surfing game and why. Not surprisingly, it’s all about passion and loving what you do.

3.15  Tim discusses the changing demographic of his business customer but admits he still has a loyal decade’s old base that now includes children and grandies of former clientele.

Jane talks about the changing demo of Manly itself and the ‘Bob Hawke Surfing Team’. Not to mention, the world-stage facelift that has taken surfing as a sport to another level.

5.10  Survival for Aloha meant moving with the times and COVID encouraged Tim and Jane to be more proactive with their online business. Customers discovered ‘its easier to find a park on your phone, than it is to find a park outside Aloha Manly’….

6.25  Tim explains why merch quality is so much better than it used to be so buying decisions are less risky when buying goods unseen.

7.25 Jane is candid about her working relationship with Tim. Splitting roles between sales and finance helped when they had a family and Jane studied, but it is no longer practicable as the world has changed.

9.00  There are many reasons to require a business coaching partner and Jane graciously shares her side of the story and why Nick has helped both their business and their relationship.

10.30  Tim explains how having a coaching partner brings them together as a team. Jane talks about the value of listening to new directions from a third party. Nick is not the bad cop – he’s the ‘make-it-happen cop’. He keeps them accountable.

11.58  A business coach is someone who can give you scaffolding or a framework no matter how many years you’ve been in business. You may have all the skills, but you can be pushed in different directions. Increase your strengths and minimise your weaknesses.

15.20  When you pay someone to inspire and re-direct your best efforts, you do so.

15.40  Tim talks about his ultimate goal and it includes tapping out after all the hard work is done. To have everything in place so that someone else can do it. To ‘go out in style’.

17.00  Reach out if you can see a business coach in your future; email  [email protected] for more information on today’s podcast.

EPISODE SUMMARY       

Learning how others face business challenges allows us to think objectively about our own. Tim and Jane have stood the test of time because they eat, breathe, and sleep surfing and its people. Their staff come from all around the surfing world to create what they call ‘The Aloha Family’.

In short, they do what they love and they valued their lifestyle and business enough to keep that love alive by enlisting the help of a business coach like Nick Psaila.

There truly is, no better recommendation than word of mouth, is there.