SMB Community Podcast - Peer Groups, Interactive Videos, and What's on Our Radar
SMB Community Podcast by James Kernan
Release Date: 01/12/2023
Do MSPs Prefer iPhones or Androids?
SMB Community Podcast by James Kernan
1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner? --- 2.) Notes on The News What are the current TOP Password Managers? "Big Tech" censoring content...and other clickbait-y titles. There are only two weeks left to submit your application for Channel Futures MSP501: Host Amy weighs in how it helps market your company. --- Our upcoming events and more: Register for James’s class at ITSPU! 5W22 – MSP Professional Sales is live. Enroll today: MASTERMIND LIVE – Tampa, FL – April 27-28th Use...
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Charging for Onsite Travel?
SMB Community Podcast by James Kernan
1.) The MSP Question of The Week Should you charge for onsite travel? And what's best--Price per seat or per device? --- 2.) Notes on The News The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple loses top phonemaker spot to Samsung as iPhone shipments drop! "Apple's smartphone shipments dropped about 10% in the first quarter of 2024, hurt by intensifying competition by Android smartphone makers aiming for the top spot, data from research firm IDC showed on Sunday." ---...
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Dima Kumets of Huntress Labs
SMB Community Podcast by James Kernan
Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them! About Dima Kumets: Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and now...
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Reselling Copilot As A Service?
SMB Community Podcast by James Kernan
1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News Windows features disappearing in 2024: Google looking to purchase Hubspot: United States Cyberforce: ...and more! --- Our upcoming events and more: Register for James’s upcoming class at ITSPU! 5W22 – MSP Professional Sales starts April 23rd. Sign up now: MASTERMIND LIVE – Tampa, FL – April 27-28th Use “EARLYBIRD” as the coupon code to save $200! Catch James at the SMBTechfest! SMBTechfest - Irvince,...
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Tracking MDF As a Small MSP
SMB Community Podcast by James Kernan
1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News April fool’s joke? Gmail announced 20 years ago today: Microsoft copilot released today: --- 3.) Five Minutes with A Smart Person - Tim Fitzpatrick of Rialto Marketing Check out the preview for our full interview with Tim Fitzpatrick of Rialto Marketing --- Our upcoming events and more: Register for James's upcoming class at ITSPU! 5W22 - MSP Professional Sales starts April 23rd. Sign up now: MASTERMIND LIVE – Tampa,...
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Should Remote Workers Return to The Office?
SMB Community Podcast by James Kernan
Host Amy and James are back! 1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News N-able 2024 MSP Challenges and Opps – CEO article: How the top MSP business owners are using AI in their business: What AI we've been using: --- 2.) Five Minutes with A Smart Person - Fernando Leon Host James sit down with smart person Fernando Leon, Vice President of Sales/Marketing of Single Point of Contact. They discuss White Label IT Service platform that helps MSP's...
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Karl Palachuk at Channel Partners 2024
SMB Community Podcast by James Kernan
We follow Karl Palachuk as he makes his way through Channel Partners Expo 2024! Thank you to our guests (in order): Dave Seibert of SMBTechFest Michelle Ragusa McBain of Sonicwall Mikey Pruitt of DNSFilter Kathleen Martin of Advancing Leadership Network (ALN) --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links: Sponsor Memo: Huntress Today's SMB Community Podcast is brought to you by Huntress Managed Security. Cybersecurity is more than software—it’s also the expertise...
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Stephen Thomas of Asigra
SMB Community Podcast by James Kernan
Karl interviewed Stephen Thomas from Asigra. Thomas oversees global revenue and shapes the sales and customer success strategy. He is an accomplished executive With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS. With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS (Cybersecurity and Data Protection), Stephen Thomas is an accomplished executive. Prior to taking on his current role at Asigra, where he oversees...
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Christophe Reglate of SXIPHER
SMB Community Podcast by James Kernan
Host James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! Call: (386) 479-4074 Email: [email protected] — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links:
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Competing As A Small MSP
SMB Community Podcast by James Kernan
Yes, another opener about the weather. ;) 1.) The MSP Question of The Week How can small MSPs compete with larger firms in the same market? --- 2.) Notes on The News The AT&T outage results in $5 credit to all affected users. ...And the Media Industry suffers in the face of social media newsbreaks. --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links:
info_outlineThrough rolling blackouts and timezones, our team prevail for another special all-hosts episode of the Small Biz Community Podcast.
Before we get into it, we would like to ask our listeners, how wild is too wild New Orleans? Hosts Amy L has your answer!
Segment One: New Amazing Growth-Focused Peer Group from Amy Babinchak and the Quarterly Peer Group with James Kernan
Host Amy B shares with us her latest mentor-led peer group. In today's episode, Amy discusses her goals for this new venture for business owners looking to find a community with like-minded individuals.
For more details, check it out here:
https://www.thirdtier.net/2023/01/02/new-growth-focused-peer-group/
Similarly, Host James's Quartely Peer Group is mixing business and pleasure at the Mastermind Orlando Event.
We pick Host James's mind a bit: What's with MSPs and Florida?
Check it out here:
http://bit.ly/kernanmastermind
Segment Two: Tolstoy
There are a gazillion How To, Where To, and What To videos. Long form videos can be seriously disengaging which can be attributed to the lack of interactions this videos have to offer.
But, hey, remember those Choose Your Own Adventure storybooks? Tolstoy is taking that concept and running with it with their interactive video services.
Check out NSITSP'S example here: https://player.gotolstoy.com/qeqr5th6dnr1w
Segment Three: What's on Your Radar?
LastPass - and more end-user confusion...Following the most recent breach, the uncertainty of its survival has been a hot topic. How do we earn the trust of end-users?
Host Karl's Annual State of the Nation Address is out now.
Host Jame's discusses his one page business--efficient for a industry that is rapidly moves forward.
Resources and Links:
Karl's Annual State of the Nation Address
Dot Com Secrets
https://www.amazon.com/Dotcom-Secrets-Underground-Playbook-Growing/dp/B08B9ZHVVG/
Expert Secrets
https://www.amazon.com/Expert-Secrets-Underground-Converting-Customers/dp/B08B9DTGFM/
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Sponsor Note: NSITSP
By now you've heard of the National Society of IT Service Providers. But why should YOU join? The NSITSP is committed to transforming our Industry into a Profession. They've established an industry-wide code of ethics and are working to improve the reputation of IT consultants nationwide.
Wherever anybody is talking ABOUT IT consultants, NSITSP wants a seat at the table. That includes the media, government regulators, and the general public. Take pride in your industry and show off your membership.
Join us today at https://www.NSITSP.ORG
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