Episode 284 - Juggling a Pet Sitting Business, Conference Organising and Adopting Seven Children, with Jessica Milam
The Poodle to Pitbull Pet Business Podcast
Release Date: 02/13/2023
The Poodle to Pitbull Pet Business Podcast
What separates pet businesses that are simply “good” from those people talk about, remember, and proudly recommend? Why do LIVE (in-person) experiences build deeper trust than any advert, post, or email ever could? And in an increasingly automated (and ai obsessed) world, how can you still creates real connection with your clients? In this episode, I’m just hours away from the early-bird deadline for IMPACT 2026, and I’m joined by my Enrich U partner, Elite Mastermind member, and IMPACT speaker, Tim Jackson. Together, we dig into one of the most powerful — and most overlooked —...
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Do you feel like you’re doing everything “right” — yet still progress in your pet business is slow and frustrating? What if business growth didn’t have to be a long, slow climb, but a sprint to the top of the pile? And what would change if you could skip the line and position your pet business at the front of the pack? In this episode, I’m back at my desk after a busy few weeks of travel, meetings, and event planning to share a simple but powerful idea: the Fast Pass. Borrowed from theme parks like Disney and Universal, a Fast Pass lets you bypass the queue and get where you want...
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What actually happens when ambitious pet business owners step away from their facilities and into a room built for growth? How do these businesses move faster in three months than others do in three years? And what changes when you stop trying to solve problems alone and start tapping into collective experience? In this episode, I’m back home at Town Farm after a whirlwind trip to the U.S., sharing behind-the-scenes audio and reflections from our first Elite Mastermind of 2026 in Austin, Texas. You’ll hear directly from members as they walk out of the room admittedly tired, fired up,...
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When was the last time you actually stopped to look at how far you’ve come in your business? What would change if you judged progress over three or five years — not the last three months? And how different would your goals be if you truly believed the next chapter could be bigger than anything you’ve built so far? In this episode, I check in from the middle of the Caribbean, recording from a cruise ship en route between speaking engagements in the U.S. Sharing travel chaos stories, football fandom, and my own evolution as a business owner, we explore why most entrepreneurs underestimate...
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What actually happens during a full, in-person pet business consultation day with Dom Hodgson? How does Dom spot hidden opportunities, fix leaks, and uncover an entirely new growth path in a single day? And how can one focused conversation save you years of trial, error, and frustration? In this first episode of 2026, I give you rare, behind-the-scenes access to a real consultation day I did with Adam Delderfield (PBIC Marketer of the Year) and Stella Seminerio. Rather than theory or tidy case studies, you’ll hear raw audio recorded at the end of an intensive strategy day — capturing...
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What happens when you build a successful pet business… but forget to build a life around it? Why do so many hardworking pet professionals stay busy, stressed, and tired — even when the business is technically “doing well”? And how can you stop reacting to the year ahead… and start designing it on purpose? In this end-of-year episode, I hit pause between Christmas festivities to reflect on what 2025 really taught me about business growth, and also about my energy, downtime, leverage, and clarity. For me this was a year filled with travel-heavy months and packed event schedules...
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What actually separates businesses that blend in with the crowd… from the ones that stand out? Why do some owners seem to escape the race to the bottom on price, while others feel permanently squeezed? And what does behavioural psychology, copywriting, and niching properly have to do with running a predictable and more profitable dog daycare? In this episode, I share a special conversation recorded at the Elite UK Mastermind with Mike Samuels — one of the most renowned copywriters and behavioural psychology specialists in the world. While Mike doesn’t work in pet care, the lessons he...
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What happens to your business when the economy shifts, jobs disappear, and your clients start feeling the pressure before you do? How resilient is your pricing, your positioning, and your client base if AI starts replacing roles your customers rely on? And what really changes when you experience Dom’s coaching in person — not through a screen, not in theory, but live and unfiltered? In this episode, Dom pulls back the curtain on why Teija Heikkilä was the only choice for keynote speaker at IMPACT 2026 — and why her message lands harder now than ever before. Teija isn’t talking...
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What if you could transform your daycare into the Disney of your town, the place affluent owners brag about, pay more for, and refuse to leave? What would happen to your business if you mastered experience, enrichment, pricing, systems, and upsells in just two days? And what could next year look like if you finally stopped running a wacky warehouse… and started running a wonderland for dogs? In this week’s episode, I come in hot with the announcement I’ve been dying to make: The Disnify Your Dog Daycare LIVE Impact Success Summit is coming to ORLANDO in 2026. And it’s going to be the...
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What would happen if you stopped for a moment and actually looked at how far you’ve come in your business? How much easier would things feel if you recognised the wins, the lessons, the mistakes, and the mentors who helped you get here? And what breakthroughs might you unlock if you took stock of everything you should be thankful for as a pet business owner? In this Thanksgiving-themed episode, I take a breather from the post-Hershey whirlwind to reflect on the major moments, decisions, and people that have shaped my business journey. From leaving Imperial Tobacco, to finding the right...
info_outlineThis weeks guest is one of the busiest pet professionals I've ever had on the show...
Jessica Milam is the CEO of Fur Services Fur Pets, a thriving pet sitting business in Aubrey, Texas. She also runs a Sign Gypsies franchise, is on the board and plays a big role in the Texas Pet Sitters Conference, and in November 2021 she and hubby Chris adopted seven children!
Born in an entreprenuerial family Jessica was great at maths at school, and ended up using those skills doing accounts and systemising her dads air conditioning business.
She had dreams of starting her own boarding and daycare facility when she finished her degree and bachelor's, but a lack of funds meant
Jessica took the unusual step of starting and growing a pet care business whilst at the same time working full time for her dad. A motorcylce injury forced her to take a step back, and it was then she decided to go full time with Fur Services Fur Pets.
Since then the team has grown dramatically, they just celebrated their best year ever, and won Naaps Pet Sitter of the year 2022.
In this packed episode you will discover;
- Why it's a total trip working in the business with hubby Chris, but why you also need clearly defined roles when you work with family members.
- The unusual benefits that happen when you start a pet business, whilst also working in a full time job
- How to ride the wave of scaling up with staff and letting people go as demand for services changes over the seasons.
- Why there's always an opportunity to start a pet business even if you have no experience, and no money!
- What an organisational team looks like for a national pet sitting conference
- How Jessica survived for nearly six months with hardly any sleep as they adopted a family of seven children aged 6-13!
And much, much more...
Tune in now to find out more about Jessica's amazing story tune in now!
Find out more about Jessica's business click here now
To find out more about the Texas Pet Sitters Conference click here now
To find out about Dom's USA tour of his Grow Your Pet Business FAST! seminar click here now
And if you enjoyed that you should grab a copy of my brand new book How to Disnify Your Pet Business, click here to grab it now
To sign up for Dom's FREE Five Day Disnify Your Pet Business Challenge, click here now
To grab a ticket to IMPACT 23 - The Disnify Your Pet Business Success Summit, click here now