The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do
SMB Community Podcast by James Kernan
Release Date: 02/23/2023
SMB Community Podcast by James Kernan
1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner? --- 2.) Notes on The News What are the current TOP Password Managers? "Big Tech" censoring content...and other clickbait-y titles. There are only two weeks left to submit your application for Channel Futures MSP501: Host Amy weighs in how it helps market your company. --- Our upcoming events and more: Register for James’s class at ITSPU! 5W22 – MSP Professional Sales is live. Enroll today: MASTERMIND LIVE – Tampa, FL – April 27-28th Use...
info_outline Charging for Onsite Travel?SMB Community Podcast by James Kernan
1.) The MSP Question of The Week Should you charge for onsite travel? And what's best--Price per seat or per device? --- 2.) Notes on The News The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple loses top phonemaker spot to Samsung as iPhone shipments drop! "Apple's smartphone shipments dropped about 10% in the first quarter of 2024, hurt by intensifying competition by Android smartphone makers aiming for the top spot, data from research firm IDC showed on Sunday." ---...
info_outline Dima Kumets of Huntress LabsSMB Community Podcast by James Kernan
Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them! About Dima Kumets: Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and now...
info_outline Reselling Copilot As A Service?SMB Community Podcast by James Kernan
1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News Windows features disappearing in 2024: Google looking to purchase Hubspot: United States Cyberforce: ...and more! --- Our upcoming events and more: Register for James’s upcoming class at ITSPU! 5W22 – MSP Professional Sales starts April 23rd. Sign up now: MASTERMIND LIVE – Tampa, FL – April 27-28th Use “EARLYBIRD” as the coupon code to save $200! Catch James at the SMBTechfest! SMBTechfest - Irvince,...
info_outline Tracking MDF As a Small MSPSMB Community Podcast by James Kernan
1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News April fool’s joke? Gmail announced 20 years ago today: Microsoft copilot released today: --- 3.) Five Minutes with A Smart Person - Tim Fitzpatrick of Rialto Marketing Check out the preview for our full interview with Tim Fitzpatrick of Rialto Marketing --- Our upcoming events and more: Register for James's upcoming class at ITSPU! 5W22 - MSP Professional Sales starts April 23rd. Sign up now: MASTERMIND LIVE – Tampa,...
info_outline Should Remote Workers Return to The Office?SMB Community Podcast by James Kernan
Host Amy and James are back! 1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News N-able 2024 MSP Challenges and Opps – CEO article: How the top MSP business owners are using AI in their business: What AI we've been using: --- 2.) Five Minutes with A Smart Person - Fernando Leon Host James sit down with smart person Fernando Leon, Vice President of Sales/Marketing of Single Point of Contact. They discuss White Label IT Service platform that helps MSP's...
info_outline Karl Palachuk at Channel Partners 2024SMB Community Podcast by James Kernan
We follow Karl Palachuk as he makes his way through Channel Partners Expo 2024! Thank you to our guests (in order): Dave Seibert of SMBTechFest Michelle Ragusa McBain of Sonicwall Mikey Pruitt of DNSFilter Kathleen Martin of Advancing Leadership Network (ALN) --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links: Sponsor Memo: Huntress Today's SMB Community Podcast is brought to you by Huntress Managed Security. Cybersecurity is more than software—it’s also the expertise...
info_outline Stephen Thomas of AsigraSMB Community Podcast by James Kernan
Karl interviewed Stephen Thomas from Asigra. Thomas oversees global revenue and shapes the sales and customer success strategy. He is an accomplished executive With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS. With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS (Cybersecurity and Data Protection), Stephen Thomas is an accomplished executive. Prior to taking on his current role at Asigra, where he oversees...
info_outline Christophe Reglate of SXIPHERSMB Community Podcast by James Kernan
Host James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! Call: (386) 479-4074 Email: [email protected] — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links:
info_outline Competing As A Small MSPSMB Community Podcast by James Kernan
Yes, another opener about the weather. ;) 1.) The MSP Question of The Week How can small MSPs compete with larger firms in the same market? --- 2.) Notes on The News The AT&T outage results in $5 credit to all affected users. ...And the Media Industry suffers in the face of social media newsbreaks. --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) Our Social Links:
info_outlineHave a question or comment for us? Want your question or comment to be featured on the next episode?
Send it here: [email protected]
Use the topic SMBCP and include your name for a shoutout.
---
Segment One: The right to repair.
This includes all electronics, automotive devices or farm vehicles such as tractors.
We discuss what we look forward to as more legislation rolls in.
---
Segment Two: Two Five Minutes with Two Smart People
On this edition of Five Minutes, we have a double header special.
Host Karl sits down with Michael Callahan of Acronis and Amy B. chats with Rayanna Buchianico of ABC Solutions
---
Segment Three: E & O Insurance - Legal Component of What We Do
Why you need to protect yourself and analyze the language of your contract.
Resources and Links:
James' Mastermind Event
http://bit.ly/kernanmastermind
---
Sponsor Memo: IT Service Provider University
IT Service Provider University helps you improve the business side of your business.
We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business.
IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications.
Pathways Include:
Management
Technician
Sales/Marketing
Service Manager
Front Office
Learn more about professional classes and certifications at https://ITSPU.com