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The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do

SMB Community Podcast by James Kernan

Release Date: 02/23/2023

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Segment One: The right to repair.

This includes all electronics, automotive devices or farm vehicles such as tractors.

We discuss what we look forward to as more legislation rolls in.

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Segment Two: Two Five Minutes with Two Smart People 

On this edition of Five Minutes, we have a double header special.

Host Karl sits down with Michael Callahan of Acronis and Amy B. chats with Rayanna Buchianico of ABC Solutions

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Segment Three: E & O Insurance -  Legal Component of What We Do 

Why you need to protect yourself and analyze the language of your contract. 

 

Resources and Links:

James' Mastermind Event

http://bit.ly/kernanmastermind

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