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The Best Commission Plan for Salespeople

SMB Community Podcast by James Kernan

Release Date: 12/14/2023

How to Navigate HIPAA: Interview with David Sims show art How to Navigate HIPAA: Interview with David Sims

SMB Community Podcast by James Kernan

This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership. About David Sims Since 1998, David is an experienced IT and cybersecurity professional who specializes in healthcare security and compliance. With over two decades of hands-on experience, he founded Security First IT to provide advanced solutions tailored to healthcare providers and small to medium-sized practices, ensuring they stay secure in an ever-changing threat landscape. David also founded and runs the podcast "Help Me with HIPAA", a...

info_outline How to Stand Out: Differentiating Your Business show art How to Stand Out: Differentiating Your Business

SMB Community Podcast by James Kernan

Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advantage in the markets you serve. About Tim Fitzpatrick Tim is the President of Rialto Marketing, a company that provides marketing consulting, advisory, and outsourced or fractional Chief Marketing Officer (CMO) services. Rialto Marketing specializes in helping B2B professional service firms accelerate their growth by building and managing their marketing engines. He also hosts the...

info_outline Leveraging Chambers of Commerce for Client Attraction show art Leveraging Chambers of Commerce for Client Attraction

SMB Community Podcast by James Kernan

Christopher Barber - Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of Commerce to spread a wide net that brings in new clients for decades.  Chris got involved in his local chamber and worked his way up to being involved at the state and federal levels. Chris tells how he stumbled at first, with the local chamber, and then learned how to leverage it year after year. Side note: Chris gives out "nerd" glasses as a...

info_outline What Do You Do If Your Customer Won't Take Your Recommendations? show art What Do You Do If Your Customer Won't Take Your Recommendations?

SMB Community Podcast by James Kernan

Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation   1.) MSP Question of the week:  What happens if you customer won't take your recommendation? --- 2.) Notes On The News  Safety around AI: Warnings about Free/Public Wi-fi in airports: ---  Our upcoming events and more: SMBTechfest Q4 - Irvine, CA - October 17-18 Check out Amy’s weekly newsletter!  Sign up now:  Kernan Consulting “Weekly Tips”!  Sign up now:  

info_outline Should I Cut My Prices to Win More Business? show art Should I Cut My Prices to Win More Business?

SMB Community Podcast by James Kernan

  Hosts James and Amy discuss pricing and the question around discounts for certain clients.   1.) MSP Question of the week:  Should you discount your price to win the deal?   " The bitterness of poor quality lingers long after the sweetness of a cheap price is forgotten." - Benjamin Franklin – --- 2.) Notes On The News  The UK's Information Commissioner's Office (ICO) has announced a provisional decision to impose a fine of £6.09M ($7.74 million) on Advanced Computer Software Group Ltd (Advanced) for its failure to protect the personal information of tens...

info_outline How Do You Find Good People? show art How Do You Find Good People?

SMB Community Podcast by James Kernan

Hosts Amy Babinchak and James Kernan discuss the struggles of recruiting and what key qualities to look for when recruiting good people. 1.) MSP Question of the Week: When struggling with recruiting, how do you find good people/talent? --- 2.) Notes On The News    Microsoft will begin force-upgrading Windows 11 22H2 systems to version 23H2 starting October 8, 2024, as the former reaches end of support: Apple launched new iPhone 16 in September 2024 ---  Our upcoming events and more: SMBTechfest Q4 - Irvine, CA - October 17-18 Check out Amy’s weekly newsletter! ...

info_outline Should you offer vCISO services with your security offering? show art Should you offer vCISO services with your security offering?

SMB Community Podcast by James Kernan

Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack. 1.) MSP Question of the Week: Should you offer vCISO services? ---  2.) 5 Minutes with a Smart Person Host James Kernan sits down with Charlene Ignacio, CEO of Fornix Marketing, to discuss being strategic about M&A discussions. --- 3.) Notes On The News  Chris Day, founder of ScalePad, , focusing on creating an integrated suite of products rather than pursuing new acquisitions. Outgoing CEO Dan Wensley will remain as a shareholder and...

info_outline Smaller Businesses Need Different Security Services - An Interview with Dor Eisner show art Smaller Businesses Need Different Security Services - An Interview with Dor Eisner

SMB Community Podcast by James Kernan

Host Karl Palachuk caught up with Dor Eisner, CEO of Guardz. Right off the bat, Eisner points out the reason enterprise cybersecurity attacks are different from those focused on small business. Like it or not, most of the attacks that work against SMB clients will not work against larger enterprises. Eisner discusses the toolsets that are built specifically to attack small businesses, and marketed that way on the dark web. Assuming you don't want to spend time browsing the dark web, it's good to have a partner who is willing to. Guardz is focused completely on securing small businesses, and...

info_outline Amplify your Marketing Efforts with Rialto Marketing show art Amplify your Marketing Efforts with Rialto Marketing

SMB Community Podcast by James Kernan

Host James Kernan sits down with an exclusive interview with Tim Fitzpatrick, President of Rialto Marketing. Founded in 2012, Tim created Rialto with the vision of having a positive lasting impact on the businesses they work with. Tim believes there are three (3) critical elements of marketing: strategy, planning, and leadership. Having a passion for developing and growing businesses has allowed Tim and Rialto Marketing to accomplish groundbreaking marketing campaigns over the years.   ---  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th   Use...

info_outline Sharing Big Wins and Successes show art Sharing Big Wins and Successes

SMB Community Podcast by James Kernan

Hosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding big wins, Windows 10 End of Life, and an exclusive interview with Tim Fitzpatrick 1.) MSP Question of the Week: Can you share some big wins? Hosts James Kernan and Amy Babinchak sit down and discuss various successes and wins with clients over the years. ---  2.) 5 Minutes with a Smart Person Host James Kernan interviews Tim Fitzpatrick, the President of Rialto Marketing. Rialto provides marketing consulting and outsourced CMO services to help B2B professional service firms that need accelerated growth...

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More Episodes
Today the SMBCP is whole again: Karl is back! 
 
 
1.) MSP Question of The Week
 
What is the best commission plan for salespeople? 
 
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2.) What's New in the News 
 
OPEN AI – blew up!
 
And ransomware attacks are on the RISE! 
 
Ransomware attacks have surged in recent years; this has led to significant financial losses, data breaches and operational disruptions across various sectors. As of 2023, over 72% of organizations worldwide were affected by ransomware attacks, according to Statista.
 
That raises a question as to how malicious actors are able to successfully carry out these attacks on the majority of organizations. And one industry that is struggling to handle ransomware attacks is...healthcare.
 
In fact, Sophos revealed in its “The State of Ransomware in Healthcare 2023”  report that cybercriminals successfully encrypted data in nearly 75% of ransomware attacks. This is the highest rate of encryption in the past three years and a significant increase from the 61% of healthcare organizations that reported having their data encrypted last year.
 
 
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