Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey
FNO: InsureTech
Join us on this episode as we speak with Leighton Healey, CEO and founder of KnowHow. Leighton introduces Knowhow's transformative app that revolutionizes employee onboarding and training through innovative A.I. technologies. He explores the role of A.I. in property restoration and the significant impact of online reviews on businesses. Join Leighton and Lee as they dive into engaging insights on how technology redefines workforce competence and customer experiences. Key Highlights: Discover how KnowHow transitions companies from traditional operation manuals to a dynamic app. Understand the...
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Ep 270: Wildfire Insurance Challenges & InsureTech Innovations: Insights with Caribou Honig
FNO: InsureTech
In this episode of the FNO: InsureTech Podcast, Rob Beller and Lee Boyd sit down with Caribou Honig, Chairman and Co-Founder of InsureTech Connect. Ever charming and insightful, Caribou shares insights from his experience building a home in Santa Fe, covering the challenges of obtaining homeowners insurance in wildfire-prone areas. The discussion explores the innovations and challenges of the insuretech marketplace, the implications of market dislocation, and the role of innovative insuretech players in addressing gaps. His candid reflections on the sector's growth, the role of technology, and...
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Ep 269: Inside ITC Vegas: Innovation, Networking, and the Future of InsureTech with Bill Harris
FNO: InsureTech
FNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Join us for a fun chat with Bill Harris, the Chief Customer Officer and co-founder of InsureTech Connect, as we dive into the exciting world of the upcoming InsureTech Connect Vegas (ITC Vegas) conference! Bill gives us the scoop on what attendees can look forward to, including cool new features, tailored programs, and those ever-popular networking opportunities. Bill shares how he helps make the massive conference feel cozy and manageable for everyone. From its startup-centric beginnings to now...
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Ep 268: Transforming Insurance: Carpe Data's Max Drucker on Data and AI Innovation
FNO: InsureTech
In this episode, Rob and Lee chat with Max Drucker, CEO and founder of Carpe Data, about the evolution of data usage in the insurance industry. Max shares insights into how Carpe Data harnesses innovative data products to automate decisions and predict insurance outcomes. From exploring the value of alternative data sources to discussing how AI and machine learning are revolutionizing the space, this episode offers a deep dive into the future of data-driven insurance solutions. Key Highlights: Introduction to Carpe Data and its mission in the insurance industry. The company’s journey from...
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Ep 267: Creating Seamless Insurance Solutions with Sivan Iram of Flow
FNO: InsureTech
In the latest episode of FNO: InsureTech, we sit down with Sivan Iram, Founder & CEO of Flow, to explore Flow’s role in the wholesale insurance brokerage industry. Sivan shares his unique insights into blending advanced technology with human expertise to provide unmatched service. Discover the significance behind Flow’s recent rebranding from Capitola, and gain valuable perspectives on AI’s role in enhancing broker workflows. Key Highlights: The inspiration and reasoning behind rebranding Capitola to Flow Specialty. How Flow combines human expertise with cutting-edge technology...
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Ep 266: The Future of AI and Insurance with Marc Fredman of CCC Intelligent Solutions
FNO: InsureTech
FNO: InsureTech welcomes back Marc Fredman, Chief Strategy Officer at CCC Intelligent Solutions, for his third appearance on the show. As one of the largest and experienced drivers of data in the insurance industry, we’re excited to dive back in and hear what CCC is all about. Marc shares insightful updates on CCC’s latest advancements, including the role of AI in claims processing, the concept of Intelligent Experience (IX), and much more. Tune in today for a great discussion. Key Highlights The evolution of CCC Intelligent Solutions and its impact on the PNC insurance economy. ...
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Ep 265: Beyond the Finish Line: Olympic Passion and Insurance Parallels with Rob and Lee
FNO: InsureTech
With the 2024 Summer Olympics having come and gone, Rob and Lee discuss their enthusiasm for the Olympics and its events they enjoy in their latest short. They share their national pride and support for international athletes while drawing parallels between the cooperative nature of the Olympics and the insurance industry. They mention some of their favorite sports and express their excitement for future events and admiration for the athletes' dedication and hard work. Key Highlights: The allure and unifying nature of the Olympics. Experiencing the Olympics through personal stories. The...
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Ep 264: Breaking Barriers in Pet Insurance: Insights from Odie’s Founders
FNO: InsureTech
Join hosts Rob Beller and Lee Boyd as they chat with Miles and Zabrina Thorson, the founders of Odie Pet Insurance. Miles and Zabrina share their inspiring journey of transforming pet insurance with customizable coverage options and innovative technology. They discuss the industry's unique challenges and emphasize the importance of having pet insurance before emergencies happen. Tune in to see how Odie is making pet care better and more accessible! Key Highlights: Understanding the fundamentals of pet insurance and its comparison to other types of insurance. Discussion on the demographics...
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Ep 263: Redefining Restoration: Albi’s Approach to Efficient Claims Management (feat. Alex Duta, Albi)
FNO: InsureTech
In this episode of FNO: InsureTech Podcast, we welcome Alex Duta, founder and CEO of Albi, a groundbreaking workflow management tool for damage restoration contractors. Alex dives deep into the inefficiencies plaguing the restoration industry and how Albi leverages technology to streamline processes, reduce administrative burdens, and foster greater transparency between contractors and insurers. Whether you’re a restoration contractor, insurance professional, or tech enthusiast, this episode offers valuable insights into revolutionizing property claims management. Key Highlights ...
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Ep 262: Client-Centric Innovation: Transforming Insurance Solutions at Alacrity (feat. Jonathan Miko, Alacrity Solutions)
FNO: InsureTech
Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to...
info_outlineThis week, Rob and Lee welcome an esteemed panel including four of the founding members of the InsurTech Coalition: Austin Bailey from Branch, Scott Fischer from Lemonade, Jeremy Dietch from Boost and Rachael Dugan from Indigo. Together, they talk about the mission of the InsurTech Coalition and benefits of membership, the Coalition’s aim to shape regulation through education and transparency, and how we can better use technology responsibly in insurance.
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What You’ll Hear In This Episode:
[5:10] The four guests introduce themselves and how they got into the Coalition.
[9:32] What is the InsurTech Coalition?
[12:35] What is the shared goal of the InsurTech Coalition?
[14:33] Being proactive vs reactive in regulation.
[16:12] The Coalition aims to become more proactive in shaping regulation for insurance and technology.
[21:03] The proactive nature of the Coalition’s work and a collaboration process at all steps.
[22:14] The Coalition’s ultimate mission isn't to disrupt regulation, it is to better work with regulation.
[23:49] The challenge of technology outpacing laws and regulations.
[26:11] The core objectives of responsible use of technology in insurance.
[32:07] The evolution of the Coalition.
[33:06] Timeliness of AI adoption in the insurance industry.
[35:16] Collaboration despite competition.